Resolved N1 casino withdrawing problems

[anast-karr]

Hello guys , new member here , found about CM while googling around about problems with N1 casino withdrawals and you seem to have their ear and their close support which turns out to be a great thing for players in distress!

I ve been playing at N1 casino for the last month ,account is verifired , i deposited and i withdrawed smaller amounts in the past wihtout problems . Mid november i asked for a break and i returned back teh 1st of december .
I deposited and i got lucky since i had an almost max win at sugar rush with a 0,4€ bet , and i ask for a 1500E payout . After that i had two really good hits at Muertos Multiplier and Moriarty Megaways at 0.6€ bet . So i asked for another 1500E payout .

They got rejected and they asked me for a selfie holding my ID card , did that and the document was approved. They asked me to request two new withdrawals for the same amounts and they got rejected again.

Then they ask me to change the payout method to bank deposit insted of mastercard . Did that too , still the withdrawals got both rejected . They told me there is a technincal issue in the system that keeps rejecting my withdrawals , although they themselves approve them and that they are working on it.

At the moment i have two pending withdrawls 1500 E each from the 4th and the 5th of Decemeber and keep getting the same response from live chat about an unresolved techinal problem!

My past withdrawals were approved in 1-2 hours and i was quite satisfied wiht N1 casino payout service , yet this time the delay and because of the amount i am concerned!

Bryan reviews N1 Casino - Find it here.

 

[LadyJelena]

Update, N1 Casino is already on it

 

[N1 Partners Group]

Hello @anast-karr and @LadyJelena,
We checked your account and can confirm that our team is aware of the technical issue which occurs once we approve a few payouts. This problem has been around for a few days.
It may take some time till the problem is solved, so we sent you a letter in regard to a provision of bank details. Your cashouts will be transferred manually at our end.

 

[anast-karr]

Hello @N1 Partners Group , thank you for your email , i just replied back to your letter giving you the details

 

[anast-karr]

hi @N1 Partners Group , waiting for your feedback about the manual deposit

 

[anast-karr]

update @N1 Partners Group , just tried to log in and my account was deactivated

 

[N1 Partners Group]

Hello @anast-karr,
The account was deactivated temporarily in order to proceed with a manual cashout. Once it is processed, your account will be reopened.
Your payment is currently in the financial department, the maximum waiting time for a bank transfer can be up to 7 business days.

 

[anast-karr]

Thanks @N1 Partners Group for the update , i will post here once i receive the payment in my bank account . Also i assume the withdrawal problem is not solved so i will not be able to have my cashouts approved in the coming days?

 

[N1 Partners Group]

Surely you can notify us once the funds reach your bank account.
Given that the weekend is coming soon, we assume that the bank can process the transaction next week.

 

[SlotMonster]

@N1 Partners Group are you connected with N1 Bet casino somehow? I have a almost 3 days pending cashout, my accout is verified, I played without the bonus, but it haven't been processed. Support says "it's being checked", and nothing else.

 

[N1 Partners Group]

Hi,
N1 Partners is casino group, which includes DasIst Casino, Joo Casino, N1 Casino, Slot Hunter Casino and N1Bet Casino.
Please send us a private message including your email box. We will check.

 

[Barny1100]

I was also really annoyed about N1 Casino today!

After umpteen losses you have a bit of luck again and are put off like that again...

Briefly about me I also had a document war only 3 months ago
until N1 finally accepted all documents and I was able to pay out the 500!?‍

(And I'm not a newbie, I've been playing online games for about 20 years and I know how to send which documents!)

But here you are only put off but ok when everything was accepted after dozens of Skrill deposits
I was finally able to have the 500 paid out via Skrill..

So far so good..

I've made several deposits with Skrill in the last three months and haven't won anything..

Finally got some luck today and won 1500 and paid it out!


And now?

I thought after all the verification disaster with dozens of documents sent, it should be faster the second time!?

Withdrawal declined!?

wrong thought!

Receive an email asking me to resend my Skrill screenshots and re-verify my Skrill account? ???

After 3 months and a withdrawal as well as 100 deposits
now verify again????‍

Ok repeated screenshots sent!

Rejected again because I paid one Time 25 in with a gift card from the Gas Station
(Paysafe card) 3 months ago..


No I have to send them "ALL" transactions from my paysafecard account !
(Although they probably don't concern you at all)
but the last deposits dozens were all again with Skrill!

But ok, gnashing your teeth, done that and now..?

Now it means in the chat they have to show it to the manmager first...???‍

WTF

What's going on here..?

After hundreds of deposits without a bonus and repeated verifications that are suddenly no longer valid after less than 3 months, something is probably not right anymore..!

How soon will my "second" withdrawal also with Skrill finally be approved ..?

I know such things from Caribbean licenses where you should keep your hands off
but the N1 is acredditted here or are they new antics???‍

?And now I keep getting emails Document is not approved a pure harassment !!!

Can anyone Help here please ?
Thank You

 

[Barny1100]

You just declined the payout for the THIRD TIME!? ?‍

are you kidding me?

I didn't even pay out 3 months ago with a verified Skrill account!?

And all recent deposits were made with Skrill too!
I just got the requested screenshot for the only Paysafecard payment rejected as not needed 3 months ago!?

But you asked me for this in detail an hour ago!?

Although I have always deposited with Skrill for the last 50 times
as the withdrawal should now go through Skrill for the second time...!?

About this Skrill account that was already verified with you three months ago!

there you have just "the today" again requested Skrill screenshots

just rejected again with suddenly not needed? ?

 

[Barny1100]

So the third time rejected?‍

The latest Joke is that SKRILL would have rejected my payout!

But

I am a VIP at Skrill and use Skrill every day for deposits and withdrawals
why should there be a problem in the first place that Skrill wouldn't have taken the money..? ?‍


I haven't experienced anything like that in almost 20 years!

I'm supposed to ask Skrill now, the chat says I'm not getting any more answers!

Also to my question whether you sent this withdrawal to the correct Skrill address with which I have deposited hundreds of times and also once withdrew three months ago

or you used the e-mail address like my account is with you ..

Do I get ur follow the instructions and contact Skrill!??

cheek like that..

Merry Christams Your N1 Casino

 

[Barny1100]

And on the N1 Chat they told me again Call Skrill!!!

So this is the Answer from Skrill now
------------------------------------------
Skrill Kundenbetreuung
13/12/2022
07:37
Hello Bernhard XXXXXXX

Thank you for contacting the Skrill VIP Team.

I am sorry to hear that you are experiencing difficulties.

I would like to confirm that your Skrill account is fully active and you should not experiencing any difficulties. I do not see any incoming transactions from this merchant. Could you check again with the merchant's support for more details. If they are unable to assist you, I would kindly ask you to provide me with the transaction details of the payment.

Looking forward for your feedback.

Kind regards,
Daniela
Skrill VIP Team
--------------------------------------------------------------------


So lying about lies while my payout is being canceled for the fourth time
Reason Skrill!?

What is wrong as we see here!:axeman2:?

 

[Barny1100]

Latest after all the withdrawal denials
and claims I'm supposed to change the 1500 withdrawal to three withdrawals to 500
according to chat! some minutes ago


Have now changed the payout as stated to 3x 500!

I am excited
Are all three now rejected or only one processed with the reason to wait..?

 

[Barny1100]

Of course, the first of the 500 split withdrawals has already been rejected and according to the new chat it will be forwarded again and I should wait like yesterday..


And unfortunately it is still claimed that it is due to Skrill!?

 

[sufferinsilence]

The payment provider could be a middle-man they use to perform withdrawals and not Skrill itself.

 

[Barny1100]

And now the next round after hours of blaming Skrill is now again to blame the verification!

So you just lied to me and Vip Skrill Support for hours now!?

And my already verified account where a Skrill withdrawal has already taken place in October

is suddenly no longer verified

And I'm supposed to send bank details now and suddenly try to pay out by bank transfer!? ? :axeman2:


This casino should be in the warning zone as soon as possible
and no longer here as accreditet ?‍


I play now over 20 Years and such horrible things I never now on no one Casino !

Now I'm suddenly supposed to verify my account again and upload bank details and pay out via bank!

I have never used my bank details to deposit at any casino and my account is verified..!

For hours you blame Skrill for all lies!

Your license is revoked with such machinations???

 

[Barny1100]

BEWARE of the N1 Casino !

Only planting and delaying tactics

Short story...
after dozens of deposits there (always without bonus)
and at
10/08/2022 at 7:46 p.m
I also made a test withdrawal of 500 via Skrill.

Then it started with umpteen times documents rejected ect..

Until we finally got that far that all documents were accepted and I was able to make my Skrill payout!
That was like I said in October

Now again after many deposits!
I wanted to withdraw 1500 tonight!

Hoping since everything has been accepted
and already paid out via Skrill, that the whole thing would probably be processed as soon as possible...!

Did you think
payment was rejected after about 1 hour?

Thgey suddenly want the same Skrill screenshots that have already been accepted!?
fr the second withdrawal ?‍

And all deposits of the last few weeks went through Skrill,
as did this second attempt to pay out again through Skril, which was rejected..??‍

It's all less than 3 months ago?‍
that my documents were finally accepted there after eternal refusals!


(I've been playing online for 20 years and I know something like that from dubious Caribbean licenses)

But not from a casino accredited here?

To cut a long story short, all deposits have taken place via my Skrill account
which now has to be checked again after three months..?

And funnily enough, 3 months ago I paid with a Paysafe card (pre paid card) bought from our gas station..!

So now I also had to verify my paysafcard account!??‍
and I "HAVE TO" send theyu a complete PDF with the transactions, none of which concern them!

But to have peace of mind also did that!

although, as I said, all the last deposits (including the payout) were made via Skrill ..!

And now, after an hour of re-sending documents that have already been accepted,
it means the chat is passing it on to the management..!???‍


What please?
All my documents were submitted three months ago and accepted
even after a lot of back and forth..!
Also, all of my dozens of deposits with no bonus have been made with Skrill!
I also paid out with Skrill on October 16th!
And now I have to verify my Skrill account again???
And the chat hasn't done anything despite the documents being sent again, but says it's passed it on to management..?

WTF

After umpteen losses you have a bit of luck again and are put off like that again...?

It's all just harassment and delaying tactics


one can only say THANK YOU and Merry Christmas N1 Casino?

 

[Barny1100]

My payout has now been rejected 5 times, first because of alleged verification problems!?

Which is complete nonsense because the account was fully verified and yes, a withdrawal via skrill actually took place in October!

Then suddenly hours of claims that Skrill had rejected all withdrawals and I should get in touch with Skrill..!?‍

No sooner said than done Skrill VIP management has confirmed that there are no problems or that a payment has been declined..!


Then I was told in the chat I should split the Skrill Withdrawals into three 500!
ok i also do this..!

No sooner said than done, one has already been rejected ..!

and now suddenly it's no longer Skrill's fault but back to verification ???:axeman2:?‍

and I should suddenly pay out via bank and send documents again..??

?

I've been playing online for so long now and have already paid enough empty money but this is a bottomless mess!

 

[maxd]

@Barny1100 , I see you had started a new thread to post basically the same thing as you had already posted here. Please don't. The new thread has been merged into this one. If you have a new topic to discuss then of course feel free to start a new thread but starting one to simply repeat what you've already posted elsewhere is uncool.

Regards,
Max Drayman
Forum Co-Moderator, sussexmskpartnershipeast.com

 

[Barny1100]

ok Thanks for your Help my english is bad

 

[Barny1100]

The payment provider could be a middle-man they use to perform withdrawals and not Skrill itself.

Yes, only after hours of claiming that Skrill was to blame and Skrill didn't find any errors either..

Is now suddenly no longer Skrill but my verification again to blame!?

Although I had already verified this online with there Hooqu service and yes everything was accepted..!?

As already mentioned, a positive payout was verified in October and took place with Skrill

And I have now performed the Hooqu service again
and againi verified the verified account with passport again..?

Can't wait to see what the next reason is. ?‍

 

[Bettingsocks]

I've never had a problem with them

 

[maxd]

@Barny1100 Well, since you're open to advice may I say this: nothing quite says "ignore me" like putting every second sentence in bold text. You might as well make it rainbow coloured or filled with little unicorn emojis because no one is going to take it seriously. Bolding is for emphasis and if you're bolding everything -- or half of it -- then you're not really emphasising anything at all. Just so you know.

- Max

 

[Barny1100]

I've never had a problem with them

Neither have I, as I said, paid in there for years and paid out 500 in October,
but these harassments are incomprehensible to me.. ?‍

When was your last withdrawal attempt there..?

 

[Barny1100]

@Barny1100 Well, since you're open to advice may I say this: nothing quite says "ignore me" like putting every second sentence in bold text. You might as well make it rainbow coloured or filled with little unicorn emojis because no one is going to take it seriously. Bolding is for emphasis and if you're bolding everything -- or half of it -- then you're not really emphasising anything at all. Just so you know.

- Max

Thank you, as I said, my English is not good and if such tips help me with my problem, thank you

maybe I'm too old or too stupid I've been chatting like this for about 30 years since I had a phone modem ?‍

 

[Barny1100]

After decades of online gaming, you've certainly seen a lot and we all leave enough money with this "hobby"? I think ..

Unfortunately, I'm pretty ill and had a stroke three months ago (but that doesn't belong here)?

But you're just happy to win back a little something again..?

And think you are on the safe side

You always play without a bonus and you have recently been verified again there and have also recently paid out something with Skrill..

should run smoothly..?

But then they suddenly canceled for the first time
because they found a single deposit with Paysafecard among the hundreds of deposits months ago..!

Ok, documents sent as requested for Paysafecard,
although always paid with verified skrill account and paid out the last in Oktober also with skrill ..
but ok do his and ordered withdrawal again..

Rejected second Time after a while
this time Skrill should be to blame and I should contact Skrill where the problem is..

I did also this and the Skrill Vip Support has guaranteed me several times that there will be no problems with my account
And there are also no payment attempts by N1?

So contacted N1 Chat again (of course every time someone else in the chat)
This time the tip from the Chat please split the payout from the 1500 to three times 500

ok i did this also ...
and it was canceled third Time again after a short time..?

Back to the chat
And suddenly the verification is to blame / necessary again
And me and Skrill Support seem to have been wasting our time for hours?

Even though I had successfully verified this with the Hooqu service on the N1 account??‍

But supposedly the photo I uploaded in the Livecam picture was my passport
that was ok 3 months ago now it should be a scan?
and it needs a new photo of an ID from me..?

And suddenly Skrill itself is no longer the problem, but I'm suddenly supposed to upload bank data that I've never used and pay it out via bank..?

No, like all payments, I would like to already have a payout with Skrill

So i do again the complete Hooqu verification positively completed.

And according to the chat, should I leave the three split Skrill payouts and wait...?


Yes, I think the whole procedure since yesterday would annoy everyone..???‍



So excuse me if I puke here maybe it will help someone


But I can only wait ... ?‍
And who knows, maybe this anger will distract me from my diagnoses...?‍

Regardless, I didn't want to offend anyone here,
so sorry for my bad english and throwing up here
happy holidays despite everything

 

[maxd]

... maybe I'm too old or too stupid I've been chatting like this for about 30 years since I had a phone modem ?‍

I'm notably older than you so don't worry, us old dogs can learn new tricks as well as anyone.

Speaking of which, forgive me for asking but is there a specific problem here with N1 that needs addressing? Can you describe that problem in 50 words or less? That would be very helpful. Thank you.

- Max

 

[Barny1100]

I'm notably older than you so don't worry, us old dogs can learn new tricks as well as anyone.

Speaking of which, forgive me for asking but is there a specific problem here with N1 that needs addressing? Can you describe that problem in 50 words or less? That would be very helpful. Thank you.

- Max

Yes, I'm only 50 but I feel like I'm 80.. ?‍ ?

I hope I can describe it halfway with the translator and my bad english..

But as above (admittedly written in detail sorry ), the verification that was only renewed three months ago
was suddenly denied again, then I was supposed to send documents again that had nothing to do with payments at N1..

In short, every time I visit a chat, there is a different problem why my payout is canceled.

sorry i know more than 50 words ?

 

[maxd]

Ok, are you interested in having us help you? If yes then please feel free to use our complimentary Player Arbitration service. That process starts here: Submit Your Online Casino Complaint - Casinomeister . Please do read the Player Arbitration Policies and Procedures before proceeding.

- Max

 

[Barny1100]

Ok, are you interested in having us help you? If yes then please feel free to use our complimentary Player Arbitration service. That process starts here: Submit Your Online Casino Complaint - Casinomeister . Please do read the Player Arbitration Policies and Procedures before proceeding.

- Max

Despite being rejected 5 times, I will give the casino 1 more day
or the next 6? rejection wait ..

Because the last split payments are still under processing and I should wait again.. ?
So I'll give them some time

But if it goes on like this (is rejected) ?

then I would be happy
to take advantage of your offer
Thanks

 

[N1 Partners Group]

Hello guys,
Barny1100 has started with us two conversations a few hours ago and we are currently discussing the withdrawal options with the player. The verification matter has been settled.

 

[Barny1100]

Hello Guys Hello N1 Casino

I think meanwhile the pure intention is for 2 days with all the excuses

First, my recently verified account is suddenly no longer verified..!
?‍
Then again many documents rejected!

Then suddenly a re-verification of a months old Paysafe deposit

Then suddenly, according to your chat, there was a problem with Skrill
the "I" should be regulated first with Skrill..!

Which, as we now know,
was also nonsense. !
Skrill had confirmed to "us" that he had never had a problem on my ViP Accoumt there
or received a payment from N1 Casino!

Then suddenly the turnaround

No there is a problem with Skrill but on your casino side..

So my hours of searching and phoning with Skrill ?‍
because I was told "repeatedly" in the chat that the fault lies with Skrill
and I have to clarify this with Skrill!
was completely unnecessary!?‍

Then I should now please pay out by bank payment..

What I then did
despite not wanting to pay out by bank!
but i did finaly

And look there..
Rejected again by N1 no spaces between Iban and Bic
Ok "my fault"?
but no problem payout ordered again without spaces

And what you think ?
Yes , withdrawal rejected again on the grounds that it is a German Bank account
and N1 is not only having difficulties with Skrill
at the moment, but now also has additional difficulties with German bank accounts!?

So die Entschuldigung im Chat
Yes my work Bank account has been with the DKB in Germany for 18 years now
and has been accepted by each of the dozens of other casinos..!

So again a new fake and according ?
to the chat
an Austrian bank account would be ideal ..

What a coincidence,
but I also have an additional savings bank account in Austria!

So the xxxxxxxxxxx Withdrawal try
attempt now to my Austrian bank account

(where I also sent unsolicited a scan of my last bank statement at the same time...)

It's obvious what's been going on here for the last 2 days...?

When will I finally get the confirmation of the payout!?

The hundreds of deposits always went quickly!?

And we all know it's just about squandering everything again
but in order not to do that I have now entered a loss limit?

but in 20 years I have admittedly never felt so fooled by a casino
sorry ..!?

I think you should be happy to have such players with hundreds of deposits ?‍?

and sorry if they win back a fraction of their losses on the net every now and then..

So I'm still waiting for the renewed cancellation / message
although we've actually already done almost everything

Nevertheless, happy Christmas holidays

 

[anast-karr]

Hello everyone , my money was in my bank account this morning and the issue was resolved!

I would like to thank @LadyJelena for the immediate response and also @N1 Partners Group for keeping me in the loop about the procedure!

My account is once again activated!

 

[anast-karr]

Hello everyone , another update , i was afraid my next withdrawal would have the same problem , but i just had a 300 E withdrawal accepted through Mastercard, so things looks to be working just fine !

 

[Barny1100]

Hello
bank transfer has now been approved after 2 days of trouble
with recently verified account?

THANK YOU for the help here N1 Group

also LadyJelena Thank You



But now I want to go to my casino, which is also verified
SlotWolf Casino
(N1 sister)
and Cash out 400 today

Guess.. ?‍

Yes, payment also canceled ?‍

and documents that have already been approved are also required "again"...

Apparently the group is doing Christmas things now..?

 

[aceking123]

So it begs the question why are you still playing with them, loads of your own comments yet you still play under their roof, move on ........

 

[Barny1100]

So it begs the question why are you still playing with them, loads of your own comments yet you still play under their roof, move on ........

Well why do we all play here knowing that in the end the casino always wins..

No I have some casinos where I play?

And I only now noticed when the Skrill screenshots were requested again
that the payments to SlotWolf in the Skrill account are also stored with N1 in the description

I don't really concern myself with who belongs to who, but simply orientate myself on the casinos tested here, which in the end have always worked well for me..


So, as I said, pure coincidence and just noticed that SlotWolf belongs to N1...?‍

And as I said before I had no problem with N1 and SlotWolf

So I better not address these "new" issues here to other players ..?

Because apparently you will be attacked immediately
if you want to tell the others..?

 

[aceking123]

I'm not attacking you thanks, you've said you've been playing 20 years plus online, so your not a newbie, but if any casino messed around with my stuff like you've stated on a open forum, I clearly would be doing my homework with the rest of listed under N1.
Which i would be moving on.....
Once bitten & all that.

 

[Barny1100]

And the same dance at SlotWolf Casino as the days with N1 ?‍

is now apparently going into the same new edition at SlotWolf

Payout now canceled for the 6th time?‍

First the usual documents refused ..

Then got assured by two different agents in the chat
that all documents are now verified
and I can now pay out
via my Skrill account, which I also paid into..!

But canceled twice again..

Now we're back to the same point as the day before yesterday at N1
I'm supposed to contact Skrill Support again...?‍

What we know is complete nonsense because I was already assured there as a VIP that there would be no problem with my stool..

seems to have a system.


Like I said, I'm only posting this here
because I think people should know ?‍

and then think for yourself, like me, whether you want to continue playing there with such tactics..?‍

 

[LadyJelena]

My payout has now been rejected 5 times, first because of alleged verification problems!?

Which is complete nonsense because the account was fully verified and yes, a withdrawal via skrill actually took place in October!

Then suddenly hours of claims that Skrill had rejected all withdrawals and I should get in touch with Skrill..!?‍

No sooner said than done Skrill VIP management has confirmed that there are no problems or that a payment has been declined..!


Then I was told in the chat I should split the Skrill Withdrawals into three 500!
ok i also do this..!

No sooner said than done, one has already been rejected ..!

and now suddenly it's no longer Skrill's fault but back to verification ???:axeman2:?‍

and I should suddenly pay out via bank and send documents again..??

?

I've been playing online for so long now and have already paid enough empty money but this is a bottomless mess!

Image deleted due to sensitive data disclosure

 

[maxd]

... and then think for yourself, like me, whether you want to continue playing there with such tactics..?‍

Given your erratic behaviour on this I would say you have two choices:

1. file a PAB on it. You know the drill so proceed as you see fit.
2. take it to a private conversation with N1.

At such a time as you get yourself under control and/or your issue is resolved (again) we'll re-open this thread.

If you have questions or concerns feel free to contact me @maxd for discussion.

- Max