All N1 casinos demanding outrageous SOW so be aware

[lockinlove]

Since a lot of these posts are lost in other threads of people complaining, I feel like the should be an official thread for search purposes so players can be properly warned.

All n1 casinos are requesting crazy SOW documents. Even on first time $20 deposits.

Paradise casino and live.casino and bingo bonga plus two others I cant emember right now have all demanded SOW documents from myself or some of my friends upon cashout.

For me persnally I closed all these casinos once I saw the proof of what they are doing.

Right now Im dealing with Live.casino who for a $100 deposit and basicicaly life time deposits of under $1000 spread throughout 3 years...I am being forced to provide pictures of myself that must include my shoulders and arms, proof of employment, proof of my pay for 6 months and other outrageous crap.

I spoke to their license holder MGA and they do not enforce casinos to collect SOW for lifetime deposits of under $20,000 and especially for accounts with life time deposits of $1000 and under.

However the MGA told me they will not do anything about it and I need to contact an official ADR.

Why is n1 interactive forcing SOW on such accounts when they arent obligated to?

Why are n1 interactive not asking for SOW before a cashout?

Why are n1 not paying players until all of these documents are accepted and approved?

Find more information on N1 Casino here.

Other N1 casinos include:

• Slotwolf Casino
• Nine Casino
• Slot Hunter Casino

 

[slotmaster]

Sounds crazy, but just wanted to say hi lockinlove!

 

[Guntis]

I mentioned this about a year ago to avoid playing at MGA licenced casinos operated by N1 Interactive, however it would be nice if N1 Casino rep comes here and explains players what wrong with at least their operated group, otherwise they all hide here under Casinomeister's wing and think we're OK, but in the reality they are pure pile of shite for players to play at.

They don't need to go in too much detail, simply they can admit they just want their current customers leave and go to play at proper casinos like Bitstarz or Winz

P.s And don't come here with that moronic word "Dear", just be simple, that's the key here! Take LnL Jan, Winz, Bitstarz, Lottomart as examples.

 

[maxd]

... they all hide here under Casinomeister's wing ...

Please explain.

 

[lockinlove]

I mentioned this about a year ago to avoid playing at MGA licenced casinos operated by N1 Interactive, however it would be nice if N1 Casino rep comes here and explains players what wrong with at least their operated group, otherwise they all hide here under Casinomeister's wing and think we're OK, but in the reality they are pure pile of shite for players to play at.

They don't need to go in too much detail, simply they can admit they just want their current customers leave and go to play at proper casinos like Bitstarz or Winz

P.s And don't come here with that moronic word "Dear", just be simple, that's the key here! Take LnL Jan, Winz, Bitstarz, Lottomart as examples.

Did you create a thread about it? I did a search on n1 before making this thread and didnt see any warnings. People really need to use the forum and create threads when there is an issue so we can find them.

A tonne of players, including myself do research on casinos before depositing. It would be nice if there were threads made by others so we can avoid these issues.

To be honest I think id rather deal with thepogg than MGA. At least they help where MGA doesnt seem to do too much at all.

The best license I ever dealt with was Kahnwake. Not sure of their reputation around here but my experience has been incredible with them.

Casinos must weigh the benefit before they do this? Is it worth it to lose players for life by giving them a really hard time. Do players reverse enough to make this strategy profitable vs long time players? Surely they know that players will close accounts and avoid them in droves? Ive went around and closed all of my n1 casinos in recent days. I know of others that have too. So only thing I can think of, it must be profitable for them to do this.

And I laughed at the "dear" part. Its like, hey dont call me dear all the time. Its weird haha

 

[curremon]

Since a lot of these posts are lost in other threads of people complaining, I feel like the should be an official thread for search purposes so players can be properly warned.

All n1 casinos are requesting crazy SOW documents. Even on first time $20 deposits.

Paradise casino and live.casino and bingo bonga plus two others I cant emember right now have all demanded SOW documents from myself or some of my friends upon cashout.

For me persnally I closed all these casinos once I saw the proof of what they are doing.

Right now Im dealing with Live.casino who for a $100 deposit and basicicaly life time deposits of under $1000 spread throughout 3 years...I am being forced to provide pictures of myself that must include my shoulders and arms, proof of employment, proof of my pay for 6 months and other outrageous crap.

I spoke to their license holder MGA and they do not enforce casinos to collect SOW for lifetime deposits of under $20,000 and especially for accounts with life time deposits of $1000 and under.

However the MGA told me they will not do anything about it and I need to contact an official ADR.

Why is n1 interactive forcing SOW on such accounts when they arent obligated to?

Why are n1 interactive not asking for SOW before a cashout?

Why are n1 not paying players until all of these documents are accepted and approved?

New way to Make as many players as possible to get frustrated and playing winnings Back instead of sharing all of their personal info .

 

[Guntis]

Did you create a thread about it? I did a search on n1 before making this thread and didnt see any warnings. People really need to use the forum and create threads when there is an issue so we can find them.

A tonne of players, including myself do research on casinos before depositing. It would be nice if there were threads made by others so we can avoid these issues.

To be honest I think id rather deal with thepogg than MGA. At least they help where MGA doesnt seem to do too much at all.

The best license I ever dealt with was Kahnwake. Not sure of their reputation around here but my experience has been incredible with them.

Casinos must weigh the benefit before they do this? Is it worth it to lose players for life by giving them a really hard time. Do players reverse enough to make this strategy profitable vs long time players? Surely they know that players will close accounts and avoid them in droves? Ive went around and closed all of my n1 casinos in recent days. I know of others that have too. So only thing I can think of, it must be profitable for them to do this.

And I laughed at the "dear" part. Its like, hey dont call me dear all the time. Its weird haha

Please explain.

Will easily, still drinking out now. Give a day plz.

 

[maxd]

... To be honest I think id rather deal with thepogg than MGA. ...

Please keep in mind that ownership changed hands at ThePogg a while back.

 

[The Dude]

Since a lot of these posts are lost in other threads of people complaining, I feel like the should be an official thread for search purposes so players can be properly warned.

All n1 casinos are requesting crazy SOW documents. Even on first time $20 deposits.

Have you contacted N1 Partners Group

If you haven't yet, please do.

The best license I ever dealt with was Kahnwake. Not sure of their reputation around here but my experience has been incredible with them.

I'm a bit surprised about your comments about Kahnawake - their reputation here is stellar.

They are at the top as a licensing jurisdition as far as I'm concerned.
Kahnawake Gaming Commission | Casinomeister® Online Casino Authority

 

[BillyGoldblum]

Have you contacted N1 Partners Group

If you haven't yet, please do.


I'm a bit surprised about your comments about Kahnawake - their reputation here is stellar.

They are at the top as a licensing jurisdition as far as I'm concerned.
Kahnawake Gaming Commission | Casinomeister® Online Casino Authority

Man those guys are actually the best. I deposited on gaming club casino and was down most of my deposit. I logged in a few days later and my account was locked.

I asked them why and they told me I excluded from their casino like 9 years ago and guess I forgot.

So I asked them how come your system let me make a new account and deposit. If I won would I have been paid and they simply answered, if you won you would not have been paid.

I told them well then you should probably refund my deposit if thats the case since I had no chance to win. They ignored me.

So I contacted the Kahnawake gaming commission and basically said "Im not really trying to reclaim my deposit because a loss is a loss but isnt it againt the rules to accept deposits from excluded accounts and then lock my account and tell me if I won it would have been confiscated?

They responded a few days later that yes it was against the rules. They asked me for my information, I gave it to them.


A few days later they told me they have advised the casino to refund my deposit and that I needed to contact the casino to work a withdraw method. The casino ignored me for about 2 weeks. So I told the commission the casino was ignoring me, they responded "ok we're on it". The next day I got an email from the casino asking for the info, I gave it to them and my refund was issued.


The entire process was truly amazing. They kept on the casino, they told me that if the casino ignores me again to make sure to let them know, they kept me up to date on the process and were awesome to deal with. PLUS im pretty sure casinos who have their license know not to mess with them..thats kind of the feeling I got when dealing with the casino.


Best gaming commission ever and to be honest its not really close for me.

 

[curremon]

Outrageous you say ?

Samosa demands me payslips from year 2022 even i havent depsited there that year ?

 

[maxd]

Have you contacted N1 Partners Group ...

I believe @lockinlove is referring to N1 Interactive casinos, not N1 Partners. I've been told in no uncertain terms that they are most definitely NOT the same people.

Just to clarify:

• N1 Partners = Dasist Casino, Joo Casino, N1 Bet, N1 Casino, and SlotHunter. (see their Brands page
  You do not have permission to view link Log in or register now.
  ).
• N1 Interactive = a great long list of other casinos, see
  You do not have permission to view link Log in or register now.
  . These are the guys @lockinlove is referring to, IINM.

[later: that said, see this post in a related thread.]

 

[bamberfishcake]

Why is n1 interactive forcing SOW on such accounts when they arent obligated to?

Because you are a winning account without a deficit maybe?

Some call it 'trimming the customer base'.

You should know by now that online casinos don't like winners unless they are promoters (Twitch streamers).

 

[lockinlove]

Because you are a winning account without a deficit maybe?

Some call it 'trimming the customer base'.

You should know by now that online casinos don't like winners unless they are promoters (Twitch streamers).

It looks like from all the complaints here its a complete network wide change in policy to do this to all players.

Best thing players can do is close their accounts for life so they dont mistakeningly deposit here in the future because they forgot about this stuff.

They are making it literally impossible for people to cashout because the documents they are requesting.

Its too bad they went this route. I enjoyed taking bonuses sometimes and doing 30x wager instead of the usual 40x everywhere else.

I never understood why casinos do this to themselves. Unless they are so big they figure their loyal players wont care and all the pending cashouts people reverse is extremely beneficial to them.

I just want to add that this is not an only one time request. Every 2-3 cashouts some of these casinos are demanding a fresh new set of documents. So its clearly aimed at enticing reversals.

 

[lockinlove]

Live.Casino are total clowns.

I have total life time deposits in 3 years of $1100.

This is what they are requesting of me to get a $547 cashout.

front of license, back of license, utility bill, 6 months of bank statements, 6 months of pay stubs, a live webcam check, another bill statement and a selfie showing elbow, license, face and shoulder

I will never play on another N1 casino in my life.

 

[sufferinsilence]

Showing elbow

 

[goatwack]

It's a known fact that 'elbow fraud' is on the rise. When out and about, always be sure to tape the entire elbow region in case of identity theft ?

 

[shadow123]

Suprized they dont ask to see gender

 

[mack341]

Actually if you think about it [long enough ] desperate gamblers could turn to trans gender trickery in order to commit bonus abuse!

 

[deleted20230517]

Why is n1 interactive forcing SOW on such accounts when they arent obligated to?

Why are n1 interactive not asking for SOW before a cashout?

Why are n1 not paying players until all of these documents are accepted and approved?

Because.... *insert raffle*.... MORE PROFIT!

Because they realised how many people would on the long run give up, and knowing how much less money would be going out of the casino. Its simular to the withdrawl reverse or having a absurd 48 hour delay in between. They realised somewhere along the line that i dont know out of 10 maybe 4 put it back and spunked it. It's profit for the casino.

N1 group is pretty much looking on every bit they can find to cut spending. Just because of that i really would suggest not playing at their venture anymore.

 

[muziq]

i have requested a cashout of 75 , after depositinh 900 in 3 months from paradise and they asked for the same sow request

i will close the account and intiate a refund of deposit and will never play there again ...and any of the N1 group

 

[hhhelllo]

They are very obvious at best.
They started to do that last year trying to blame mga for their atrocious stalling tactics.
Never played there since. Worst scum there is online.

 

[deleted20230517]

SOW is mandatory, but the way they do it, sketchy as f. It is a obvious stalling tactic for the casino, esp the whole N1 group, not to pay out. Overall more profit for them. They give a rats ass about their player base over time leaving out of frustration. If MGA really bothers, you provide a SOW request upon signup. Or have the account validated upon signup, before you can even place a bet.

That way it's fair and anyone having a ban could be filtered out in no time. Casino's dont have to resolve to above practices. They got the house edge already. Now they want them payouts as less as possible. Thieves.

 

[Nemacyst]

I am experiencing the same issue with multiple N1 Casinos. No big sums. It's a mystery to my eyes why they can operate this way. The MGA license doesn't mean anything. They just scam people meanwhile.

 

[deleted20230517]

You guys should raise a PAB on this forum. @Casinomeister @maxd

I think they are willing to come forward, but you have to meet the requirements.

If the PAB does not work out then that casino deserves everything it comes to.

 

[maxd]

As ever, PABs are welcome. The PAB Rules are here and a guide to submitting is here. Bring 'em on!

Regards,
Max Drayman
Player Arbitration (PAB) Manager, sussexmskpartnershipeast.com

 

[Nemacyst]

I've already published complaints to Askgamblers. Regarding Crazy Fox and Bingo Bonga casino.

Best Regards
Nemacyst

 

[maxd]

I've already published complaints to Askgamblers. Regarding Crazy Fox and Bingo Bonga casino.

I see. Well if those don't turn out as you'd like feel free to PAB at that time. As long as your issue(s) are not actively being pursued elsewhere we're happy to dig into them for you. The only exception being if a designated ADR has ruled on the matter, then we'd likely be wasting your time and ours.

- Max

 

[hhhelllo]

So you won 800$ with your first 30$ deposit son?
SOW mf.
Reject every document without even looking
Ask impossible combination for proof of anything
For your own security
Blame MGA

#N1

Sorry Max

 

[maxd]

So you won 800$ with your first 30$ deposit son?
SOW mf.
Reject every document without even looking
Ask impossible combination for proof of anything
For your own security
Blame MGA

#N1

Sorry Max

No worries. It's fantastic to have people of such great wisdom and insight, able to see across continents to "know" the truth without even trying. Happy days! As the song goes "Shine on you crazy diamond".

- Max

 

[HerrNilsson21]

Joining the thread to see if there are fellow customers sharing my situation and if any of you have some piece of advice to share. Like others here, I submitted the SOW documents required by a casino operated by N1 Interactive immediately upon request. Now it's been almost a week and nobody is disposable to assist me with any updates. Customer support has told me various things but the narrative changes, from the documents allegedly been seen three days ago, to recently having 'been seen but being checked again', and now to 'no updates' have been heard from the team. Goes without saying that a withdraw has not advanced in the meantime. The website suggests that verifications would be completed within 24 hours upon promptly submitting relevant documents... I am saddened by this lack of transparency in keeping people waiting and not being able to reach 'the relevant department'. Acknowledging their right and duty to carry out such checks - but the past six months' deposits totalled at 400, hence really confused as to how this process seems to be beyond complicated and disregard my customer experience.

 

[hhhelllo]

Lol . Nice try.

If I respond to that, I will get banned.

Have a nice day homerbert

 

[homerbert]

Hey @HerrNilsson21

While I'm not a regular rep and can't represent directly any brand, I'm defo curious why it takes so long for you. Can you PM me your email and the casino in which this happening? I'm very curious person

BR,

V.

 

[homerbert]

It's solved now btw

 

[HerrNilsson21]

Solved indeed thanks to your kind assistance! It was invaluable.

 

[TiluCrew]

My wife is being harrashed by these fkers also. She played today and managed to withdraw few hundred. Now they r asking: 6month payslips,6month bank statements , 6 month skrill statement and selfie with id (elbow visible) . Everything else would be fine but why 6 month skrill statement? Ive send her money with skrill very many times and i wonder will this cause more problems and checkups? Completely bulls**t. I allready said that let it be and let them keep the moneys. I will put up a word about these dodgy fkers so they will lose at least same sum the wd is but she wants to proceed so quess it wont hurt to try

 

[deleted20230517]

Oh wow.. more and more users coming out of the closet.

I wonder how large this thread can / will be.

 

[Avernite]

Be

Oh wow.. more and more users coming out of the closet.

I wonder how large this thread can / will be.

Interesting to see if any new PABs come about too.

 

[lockinlove]

Hey @HerrNilsson21

While I'm not a regular rep and can't represent directly any brand, I'm defo curious why it takes so long for you. Can you PM me your email and the casino in which this happening? I'm very curious person

BR,

V.

You cant be serious with this post Mr ignore all my PMs for help since 2020. Not one response to me.

@Casinomeister @maxd you have a rep here who completely ignores players pleas for help and shows up to try and alienate people only.

Also, if you go through alot of dama/n1 casino threads there are dozens of tags looking for his help and he has responded to almost none.

I have the screenshots of the attempted convos/help for years with this joker if you need them.

If he is not a regular rep, which I dont even know what that means, maybe time to remove his purple rep status since he rarely if ever helps people aside to show up and act like a smug when he feels like it.

Not good behavior or representation of the casinomeister rep title. Embarassing actually. Guys like Jan and Mark and others who show up everyday earn that title so to be handed it for a guy who doesnt even log in for 6 months at a time is ridiculous (look at his log in history)

 

[maxd]

... If he is not a regular rep, which I dont even know what that means, maybe time to remove his purple rep status ...

@homerbert was a regular rep -- meaning the "official" voice of the company here at Casinomeister -- some years ago and single-handedly shepherded Dama out of the darkness and into the mainstream of respectable casinos. He and I worked fairly close together through that time and whatever you may think of his participation currently he earned enormous respect (from us at least) for what he doggedly accomplished then.

As I understand it he moved on to other responsibilities within his company some time ago and thus hasn't been able to continue with his rep responsibilities in the same capacity he once did. I think I'm safe in saying that out of respect for his past efforts we were happy to leave his rep accreditation in place though I do understand where that may have become somewhat misleading. The fault there is on us, not him.

- Max

 

[hhhelllo]

Where is slotwolf rep.
I was actually looking for a nice deposit offer. Something special... Exotic.

 

[homerbert]

You cant be serious with this post Mr ignore all my PMs for help since 2020. Not one response to me.

@Casinomeister @maxd you have a rep here who completely ignores players pleas for help and shows up to try and alienate people only.

Also, if you go through alot of dama/n1 casino threads there are dozens of tags looking for his help and he has responded to almost none.

I have the screenshots of the attempted convos/help for years with this joker if you need them.

If he is not a regular rep, which I dont even know what that means, maybe time to remove his purple rep status since he rarely if ever helps people aside to show up and act like a smug when he feels like it.

Not good behavior or representation of the casinomeister rep title. Embarassing actually. Guys like Jan and Mark and others who show up everyday earn that title so to be handed it for a guy who doesnt even log in for 6 months at a time is ridiculous (look at his log in history)

Hey @lockinlove

It's true, but once again - I'm representing entities, not any casino in particular.

If you have any troubles guys - you can always PAB - trust me it works really well and our team will reply to CM pretty quickly and will be happy to assist with whatever is needed.

In regards to purple colour etc - I don't think we are kids and it is about status or colour - for me, it does not matter. The fact that I still care about how our company works with end users and I'm ALWAYS here to chime in if something really happened.

Basically, your complaint is not for me, it's not about the delay in something etc (your last complaint) - it's about you don't want to provide docs which were requested. How can I help in such a case? Lift requirements that my colleagues from the AML team follow based on regulator requirements? It will not happen.

But guys, if any of our WL casinos will try to do something out of the line - just PAB and it will be solved. If you really do believe that I need to look into it personally for some reason - you can send me PM, yes, there is a chance I will forget to reply (I have a million duties, it's true, and I can forget it's true) - but 99% chance I will give instructions to someone to push it and look into it.


Sorry for not being your best REP lockinlove, but I never pretended nor wanted to go in this direction. But we do play fair and that's I'm still here - to see that things go okay and no bad things happen. And also I'm here because I love this forum and community, and it is not related to status/colour/whatsoever.

Hope it clarifies things.

Br,

V.

 

[TiluCrew]

Moneys gone and account closure requested. No one from my family will never touch n1 casinos again and i will forward this message to everyone im contact with. Absolutely bs asking ridicilious documents right after withdrawal request. If its needed it must be asked before even playing.

 

[lockinlove]

Hey @lockinlove

It's true, but once again - I'm representing entities, not any casino in particular.

If you have any troubles guys - you can always PAB - trust me it works really well and our team will reply to CM pretty quickly and will be happy to assist with whatever is needed.

In regards to purple colour etc - I don't think we are kids and it is about status or colour - for me, it does not matter. The fact that I still care about how our company works with end users and I'm ALWAYS here to chime in if something really happened.

Basically, your complaint is not for me, it's not about the delay in something etc (your last complaint) - it's about you don't want to provide docs which were requested. How can I help in such a case? Lift requirements that my colleagues from the AML team follow based on regulator requirements? It will not happen.

But guys, if any of our WL casinos will try to do something out of the line - just PAB and it will be solved. If you really do believe that I need to look into it personally for some reason - you can send me PM, yes, there is a chance I will forget to reply (I have a million duties, it's true, and I can forget it's true) - but 99% chance I will give instructions to someone to push it and look into it.


Sorry for not being your best REP lockinlove, but I never pretended nor wanted to go in this direction. But we do play fair and that's I'm still here - to see that things go okay and no bad things happen. And also I'm here because I love this forum and community, and it is not related to status/colour/whatsoever.

Hope it clarifies things.

Br,

V.

Who said anything about kids or insinuated such? Having the purple rep title is given to those held to higher standards is the point so you completely missed that.

Reps are meant to be PMd and a PAB isnt always needed as a first step.

I sent you messages asking if you represent dama/n1 still and then I asked you to help with an issue. You ignored both and are responding now. One was over 2 years ago and the other 5 months ago.

Max has explained the situation now and it is what it is.

 

[lockinlove]

@homerbert was a regular rep -- meaning the "official" voice of the company here at Casinomeister -- some years ago and single-handedly shepherded Dama out of the darkness and into the mainstream of respectable casinos. He and I worked fairly close together through that time and whatever you may think of his participation currently he earned enormous respect (from us at least) for what he doggedly accomplished then.

As I understand it he moved on to other responsibilities within his company some time ago and thus hasn't been able to continue with his rep responsibilities in the same capacity he once did. I think I'm safe in saying that out of respect for his past efforts we were happy to leave his rep accreditation in place though I do understand where that may have become somewhat misleading. The fault there is on us, not him.

- Max

I know who he is and how good of a rep he was back then as my run ins with him were always helpful and positive.

And yes an announcement or something would have been nice. Searching his name and tags I see dozens of requests of help from him with no responses. Not really fair to anyone. Now its clarified and we know.

 

[lockinlove]

I just read Bryans message to me. Pretty good explanation of why he was gone lol

Hope you are doing well Homerbert and will be back around a bit. I remember you from well before you were even a rep of a casino and just a regular poster. Your post just kind of erked me because you were banging on someone for not responding fast enough...

Remember why you were gone or slow to respond. It COULD be the case for others too. less jabbing, more professionalism imo

 

[sufferinsilence]

My wife is being harrashed by these fkers also. She played today and managed to withdraw few hundred. Now they r asking: 6month payslips,6month bank statements , 6 month skrill statement and selfie with id (elbow visible) . Everything else would be fine but why 6 month skrill statement? Ive send her money with skrill very many times and i wonder will this cause more problems and checkups? Completely bulls**t. I allready said that let it be and let them keep the moneys. I will put up a word about these dodgy fkers so they will lose at least same sum the wd is but she wants to proceed so quess it wont hurt to try

Just wait until they request you to lick the elbow.

 

[deleted20230517]

KYC Elbow kissing fetishes. Totally hot in 2023.

 

[hhhelllo]

The only time I was asked a weird crazy selfie request was when I asked a chat agent at getslots if I could keep 350 euros after clearing a free spin bonus that had a 100 euros max cashout.

The agent responded with : the manager says it fine but please upload a selfie with you holding you drivers license in one hand and that the elbow of the same arm has to be completely visible.
It sounds easy but just try it. I was laughing and understood how cruel this was. I felt humiliated and pretty sure they enjoyed it.

They paid in minutes. Not many casinos would have done that considering I was not playing there on a regular basis.
Humiliation or die. Make your choice