Exclusive Promotion Exclusive Welcome Offer for UK - CASUMO

[AffiliatesCasumo]

Hello everybody and especially members from the UK!

Casumo just launched a new welcome offer for you, for opening a new account!

100% Deposit Bonus up to £100 and 20 Bonus Spins in Sahara Riches Cash Collect on your first deposit!

Check it out

*18+. New UK customers only. Opt-in required. 20 Bonus Spins on "Sahara Riches Cash Collect" and 100% Deposit Bonus up to £100 on first deposit. Min deposit £10. 30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus (game weighting applies). Max £5/spin or £0.50/line or £10/round (live casino). 30 days expiry. T&C's Apply. Please gamble responsibly •

Terms & Conditions

 

[LadyJelena]

Yay, very nice of you Casumo, thanks!!

 

[justdoit]

Hello everybody and especially members from the UK!

Casumo just launched a new welcome offer for you, for opening a new account!

100% Deposit Bonus up to £100 and 20 Bonus Spins in Sahara Riches Cash Collect on your first deposit!

Check it out

*18+. New UK customers only. Opt-in required. 20 Bonus Spins on "Sahara Riches Cash Collect" and 100% Deposit Bonus up to £100 on first deposit. Min deposit £10. 30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus (game weighting applies). Max £5/spin or £0.50/line or £10/round (live casino). 30 days expiry. T&C's Apply. Please gamble responsibly •

Terms & Conditions

if you guarantee you want keep my money for 3 month when you ask me for SOW ?

 

[jasonuk]

Certainly one that qualifies for "read the terms carefully" - multiple references to 30x wagering both here and in the summary of the rules, and yet buried further down...

The whole amount (bonus amount and deposit) must be wagered 30 times. If you deposit £10 and get £10 in bonus, you will have to wager the total amount (£20) 30 times.

So be aware it's 30x(D+B) or 60xB, and not 30xB as some might infer.

 

[brianmon]

And another one tucked away in the General Bonus T&C...

9.1.1 *Slots with a Return To Player (RTP) of 96.8% or higher contribute 30% towards the wagering

 

[goatwack]

Jesus Christ. What the hell else lurks beneath those T&Cs? Any player found winning more than 10 times on any game will have their winnings forfeited? Betting higher than 60p will be seen as advantage play?

Upon completion of wagering play logs will be sent to MI6 to rule out 'problematic' betting patterns?

 

[AffiliatesCasumo]

Certainly one that qualifies for "read the terms carefully" - multiple references to 30x wagering both here and in the summary of the rules, and yet buried further down...


So be aware it's 30x(D+B) or 60xB, and not 30xB as some might infer.

Hello @jasonuk thanks for the heads up, even though it's mentioned on the thread itself: "30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus"

 

[TheAddict]

Meh. Even without the 70% reduction ya wouldnt be able to wager that twice on DOA these days anyway.

 

[brianmon]

Hello @jasonuk thanks for the heads up, even though it's mentioned on the thread itself: "30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus"

And 30x for the deposit

 

[justdoit]

And 30x for the deposit

yep 30x for your own money, crazy

 

[perunamies]

Just be ready to fight for months to get any winnings. If ya get so lucky to be able to withdraw anything that is. Because Casumo cares.

 

[goatwack]

So we all agree it's a fantastic offer?

 

[perunamies]

So we all agree it's a fantastic offer?

One of the best I've seen in the last 10 years.

 

[interlog]

New players may also consider reading the various SOW problem topics elsewhere on this forum before committing their hard earned money.

 

[mcgameboy]

Wouldn't take the offer if you paid me, which Casumo wouldn't do anyway, because they would go straight
to the SOW playbook of payment stalling dickmoves the moment you had the auducity to...

1. Win and
2. Make a cashout request

No point at winning a single dime at a casino that has a reputation for completely taking the joy out of winning
and replacing that with the long-winded, time-wasting, privacy-invading and stress-inducing exercise of actually RECEIVING
your winnings, that were won fair and square.

Casumo is no better than an underground clip joint bookie that will take any bet under the sun, then welsh the moment they have to pay up.

Why they were welcomed back to CM with open arms after their previous rogue pit worthy wrongdoings is beyond me.

 

[The Dude]

Why they were welcomed back to CM with open arms after their previous rogue pit worthy wrongdoings is beyond me.

Pretty much because they promised to be more involved here. Their absence from the site is one of the reasons why they were removed from the Accredited section - besides the history of SOW issues (which is clearly mentioned in their review btw).

But looking at these terms a bit more - I didn't realise that the wagering requirements were this high. So my apologies.

 

[dunover]

30x D+B is hardly unusual nowadays, and in the UK you can withdraw cash balance any time anyway if you win before using the bonus funds. But 30% WR contribution on 96.8%+ RTP slots is bad, very bad. Effectively makes it £20,000 wagering for a £100 bonus (200x) should you choose one of that category to play on.

My rear end is transmitting psychosomatic pain just thinking about 200x WR.

 

[brianmon]

30x D+B is hardly unusual nowadays, and in the UK you can withdraw cash balance any time anyway if you win before using the bonus funds. But 30% WR contribution on 96.8%+ RTP slots is bad, very bad. Effectively makes it £20,000 wagering for a £100 bonus (200x) should you choose one of that category to play on.

My rear end is transmitting psychosomatic pain just thinking about 200x WR.

Unless the bonus structure has changed recently. They use split wagering.
So you're always playing with cash and bonus funds.
On a 100% bonus, you'd be able to withdraw half of your balance at any time

 

[dunover]

Unless the bonus structure has changed recently. They use split wagering.
So you're always playing with cash and bonus funds.
On a 100% bonus, you'd be able to withdraw half of your balance at any time

Well I thought that was against the rules in that "a player should have unrestricted access to their deposited funds at all times.." to paraphrase it.

 

[dunover]

Seems they've been up to their old tricks in Denmark too:

You do not have permission to view link Log in or register now.

 

[Casumo Casino]

Unless the bonus structure has changed recently. They use split wagering.
So you're always playing with cash and bonus funds.
On a 100% bonus, you'd be able to withdraw half of your balance at any time

Well I thought that was against the rules in that "a player should have unrestricted access to their deposited funds at all times.." to paraphrase it.

Hey brianmon and dunover!

That is correct! The bets are a proportional mix of real and bonus funds to complete the wagering, just to clarify however as dunover has pointed out, in the UK market you have a right to withdraw your cash deposit and any cash winnings from this deposit. This would mean the bonus balance at the time would be auto-forfeited, but any bonus wagering requirements would not restrict you from withdrawing your cash deposit and cash winnings ?

- Jay @Casumo Casino

 

[justdoit]

Casumo not trustful casino many UK players got scam

 

[shadow123]

Jeez thats one sneaky move 30% contribution, not that it would apply to many slots though

 

[perunamies]

I mean to be completely honest, I've seen better bonuses, but also way worse. As bonuses goes nowadays that's not actually that bad. The real problem is that they will SOW just about everyone. Doesn't matter if you've deposited 100 or 100k. And it will take ages. Weeks or months. Just be ready for that if you play at casumo. You will probably be waiting for weeks to get your money. Is it worth it for a below average bonus? That's for every person to decide for themselves.

 

[Casumo Casino]

I mean to be completely honest, I've seen better bonuses, but also way worse. As bonuses goes nowadays that's not actually that bad. The real problem is that they will SOW just about everyone. Doesn't matter if you've deposited 100 or 100k. And it will take ages. Weeks or months. Just be ready for that if you play at casumo. You will probably be waiting for weeks to get your money. Is it worth it for a below average bonus? That's for every person to decide for themselves.

Hey there perunamies,

There are many factors that would contribute to requesting or not requesting SOW on an account and this can of course sometimes be a complicated and tricky process to complete, but that doesn't mean it always is! We have a lot of cases where it's finished quickly and promptly. Do bear in mind as well, that SOW can be, and more often is, requested in conjunction with withholding deposits rather than withdrawals to ensure player safety whilst this is carried out ?

- Jay @Casumo Casino

 

[YouTubeSlots]

Oh how the mighty have fallen... Sad times!

 

[bamberfishcake]

I've not been through SOW at Casumo, my account is pending and not submitted docs. Prior to me finding other casinos, Casumo was one of my favs.

As we know, SOW and how its approached is largely dictated by the regulators. Although its a shame I dont play there anymore, you can hardly blame Casumo for dotting the i's and crossing the t's when it comes to regulations. The consequence is potentially millions in fines or stripping of a licence.

If I ran a casino, I would follow those trails until they could not be scrutinised in an audit because that's the only way to avoid a heavy financial penalty.

On the flip side, bamberfishcake casino would be max RTPs all the way baby! And I would advertise the shit out of that fact, watch me clean up the industry, I just need all forum members to donate a €1,000 each to get me us started

The reduced contribution for high RTP games term is at a few casinos. It's rare, but not reserved just for Casumo. Some list the games as bonus-excluded or under a reduced contribution list instead.

 

[brianmon]

Hey there perunamies,

There are many factors that would contribute to requesting or not requesting SOW on an account and this can of course sometimes be a complicated and tricky process to complete, but that doesn't mean it always is! We have a lot of cases where it's finished quickly and promptly. Do bear in mind as well, that SOW can be, and more often is, requested in conjunction with withholding deposits rather than withdrawals to ensure player safety whilst this is carried out ?

- Jay @Casumo Casino

So, you'll happily hold a deposit to Ransome, rather than blocking it, in the same way, that a deposit limit would?

 

[Jono777]

And another one tucked away in the General Bonus T&C...

9.1.1 *Slots with a Return To Player (RTP) of 96.8% or higher contribute 30% towards the wagering

Nothing to worry about there in this day and age

 

[justdoit]

Hey there perunamies,

There are many factors that would contribute to requesting or not requesting SOW on an account and this can of course sometimes be a complicated and tricky process to complete, but that doesn't mean it always is! We have a lot of cases where it's finished quickly and promptly. Do bear in mind as well, that SOW can be, and more often is, requested in conjunction with withholding deposits rather than withdrawals to ensure player safety whilst this is carried out ?

- Jay @Casumo Casino

where do you see safety of players? you block withdraw, and let them play with money they win, and you let them still make deposit when you know they cant withdraw, all you doing wishing players will lose their money well you ignore dealing with sow, casinos like you use sow to scam players, only UKGC casino not hold cashout is Rizk casino...all I wish Casumo get bankrupt from UK

 

[perunamies]

Hey there perunamies,

There are many factors that would contribute to requesting or not requesting SOW on an account and this can of course sometimes be a complicated and tricky process to complete, but that doesn't mean it always is! We have a lot of cases where it's finished quickly and promptly. Do bear in mind as well, that SOW can be, and more often is, requested in conjunction with withholding deposits rather than withdrawals to ensure player safety whilst this is carried out ?

- Jay @Casumo Casino

None of this matters to me anyway. I closed my account with you 5-6 years ago and will never open it again. So keep on SOWing players for their "safety" or whatever.

 

[Spikie]

None of this matters to me anyway. I closed my account with you 5-6 years ago and will never open it again. So keep on SOWing players for their "safety" or whatever.

I got blocked by them for SOW a few years ago , I didn’t send them anything.

It was a shame , they used to be a great place to play .

 

[The Dude]

Hey guys - this thread is about this promo in particular. I know source of wealth and UKGC regs are a big topic - but it is derailing this thread which is only about this promo.

I'll need to create a new thread with that conversation elsewhere.

 

[The Dude]

Moved some of the SOW comments to their own thread
More SOW grief - is this a regulator or casino problem?

 

[satchnz]

Hey guys - this thread is about this promo in particular. I know source of wealth and UKGC regs are a big topic - but it is derailing this thread which is only about this promo.

I'll need to create a new thread with that conversation elsewhere.

To be honest I’m glad this conversation was attached to the promo thread. I was about to give Casumo a go but certainly won’t be doing so now knowing the issues experienced by others. Will head to the other thread now for more details.

 

[Casumo Casino]

To be honest I’m glad this conversation was attached to the promo thread. I was about to give Casumo a go but certainly won’t be doing so now knowing the issues experienced by others. Will head to the other thread now for more details.

Hi there satchnz!

I'm sorry to hear that, we hope you will give the Casumo adventure another chance! Bear in mind, SOW is not very often as difficult a process as one example but can be a fast and straightforward experience.

We hope you'll reconsider, we'll be waiting for you just in case ?

- Jay @Casumo Casino

 

[satchnz]

Hi there satchnz!

I'm sorry to hear that, we hope you will give the Casumo adventure another chance! Bear in mind, SOW is not very often as difficult a process as one example but can be a fast and straightforward experience.

We hope you'll reconsider, we'll be waiting for you just in case ?

- Jay @Casumo Casino

Thank you for taking the time to reply.

I’m a low stakes player with a disposable income well in excess of my gambling budget. My activity should never trigger a SOW request. If I was to get such a request, I simply wouldn’t comply as I’m never going to hand my confidential financial information over to someone not qualified to handle, interpret, and protect my data. And I’ve got zero to hide or be concerned about. But I’ve read many examples of what appear to be trigger happy SOW requests from Casumo therefore it will not be a casino for me.

Cheers.

 

[Casumo Casino]

Thank you for taking the time to reply.

I’m a low stakes player with a disposable income well in excess of my gambling budget. My activity should never trigger a SOW request. If I was to get such a request, I simply wouldn’t comply as I’m never going to hand my confidential financial information over to someone not qualified to handle, interpret, and protect my data. And I’ve got zero to hide or be concerned about. But I’ve read many examples of what appear to be trigger happy SOW requests from Casumo therefore it will not be a casino for me.

Cheers.

Hi there again Satchnz!

I definitely understand where you're coming from. Our main goal is for our players to jump straight into having fun, and streamline the parts like SOW as much as we can. We never want to impose anything that would impede that, but we do have responsibilities to meet regulation expectations, which can result in us being required to carry out this process. I can promise that we take the safety of our player's data incredibly seriously if that is your main concern but of course, we want you to feel comfortable to try us out if that time comes, we hope it does!

Feel free to reach out with any questions you might have, even through DM's ?

Have a good week

- Jay @Casumo Casino

 

[justdoit]

To be honest I’m glad this conversation was attached to the promo thread. I was about to give Casumo a go but certainly won’t be doing so now knowing the issues experienced by others. Will head to the other thread now for more details.

they doing same old tricks, UK players waiting since march to cash out

 

[perunamies]

they doing same old tricks, UK players waiting since march to cash out
View attachment 170561

Yeah, but it's for the customers safety. I mean they might buy drugs or something with that money. Casumo is just looking out for ya.

 

[satchnz]

@Casumo Casino Jay,

In reference to the thread in the link below, this is exactly why I will never join your casino, not to mention it is against UKGC regulations to do what the user is describing. Given everything you’ve posted above, would you care to comment on this please?

casumo - Casinomeister Forum

 

[Casumo Casino]

@Casumo Casino Jay,

In reference to the thread in the link below, this is exactly why I will never join your casino, not to mention it is against UKGC regulations to do what the user is describing. Given everything you’ve posted above, would you care to comment on this please?

casumo - Casinomeister Forum

Hey satchnz,

Due to GDPR I can't check the account or divulge any information for that specific case. I can say however that in my experience the only situation where this would a problem, is if there is a technical issue that might require a statement to pay out the funds manually. As referenced earlier in this thread, in the UK market you have a right to withdraw your cash deposit and any cash winnings from this deposit ?

- Jay @Casumo Casino

 

[justdoit]

Hey satchnz,

Due to GDPR I can't check the account or divulge any information for that specific case. I can say however that in my experience the only situation where this would a problem, is if there is a technical issue that might require a statement to pay out the funds manually. As referenced earlier in this thread, in the UK market you have a right to withdraw your cash deposit and any cash winnings from this deposit ?

- Jay @Casumo Casino

since when? I was verified for over 8 months you even cancel my cashout simple coz I refuse to send sow..thats 100% agains UKGC Regulation

 

[satchnz]

I don’t know why CM allows reps on here from casinos that clearly do dodgy things, especially when they are against LEGAL regulations.

How on earth is a “technical issue” solved by sending financial information?

 

[justdoit]

I don’t know why CM allows reps on here from casinos that clearly do dodgy things, especially when they are against LEGAL regulations.

How on earth is a “technical issue” solved by sending financial information?

I guess UK affiliation is dead they need new deals

 

[Casumo Casino]

I don’t know why CM allows reps on here from casinos that clearly do dodgy things, especially when they are against LEGAL regulations.

How on earth is a “technical issue” solved by sending financial information?

Hey Satchnz,

I can assure you here at Casumo we're regulated and licensed by the UKGC, and my job here on the forum is to help out with any questions the forum members have or an issue that might need explaining ?

In some cases, if there is a technical issue with payment, we might need financial information to properly verify the player's correct account. It's an utmost priority that we handle any kind of transfer carefully and accurately and part of that process is confirming we are sending it to a verified bank account in the player's name if a technical issue arises.

- Jay @Casumo Casino

 

[Casumo Casino]

since when? I was verified for over 8 months you even cancel my cashout simple coz I refuse to send sow..thats 100% agains UKGC Regulation
View attachment 171193

Hey justdoit,

Please feel free to DM me here on the forum and I'll look right into that for you! If there has been an issue or problem I will be happy to assist in resolving that. You can jump into our live chat to get live support if you prefer as well ?

- Jay @Casumo Casino

 

[mcgameboy]

I don’t know why CM allows reps on here from casinos that clearly do dodgy things, especially when they are against LEGAL regulations.

How on earth is a “technical issue” solved by sending financial information?

It's pretty simple. Bryan gave Casumo a second chance in good faith.

Unfortunately, is seems that he was lied to. Leopards do not change their spots.

If Casumo was the last casino on earth, I would have no trouble quitting gambling in a heartbeat.

As for regulations, some casinos use them as smokescreens in an attempt to justify what is clearly rogue, unethical behaviour.

Casumo won't change their ways. End of.

To anyone dumb enough to deposit money there, all I can say is good luck, because you are going to need it and more than once.

 

[perunamies]

How they're still accredited after all they've done for years to shaft players is mind boggling. But hey, money talks.

 

[justdoit]

How they're still accredited after all they've done for years to shaft players is mind boggling. But hey, money talks.

UKGC loves casinos like Casumo they are milking their profit, only losers here are the players,