Playojo Withdrawal, how long does it take?

[cass84x]

Hi all. So yesterday I joined playojo and had a win so withdrew it.
This is my 1st withdrawal but it's still pending?
I deposited using faster payments.
Does anyone know how long this takes please?
I have tried to go on to the add documents part but it says I don't need to add anything and there is no link to do so anyway.
Amy advice/help.woild.be appreciated

 

[maxd]

Hello,

First thing to note is that it is the weekend and these things always move slower then. Casino people have weekends too so minor delays like this are not unreasonable.

That said, to have someone look into your case please contact the PlayOjo rep here on the forums — they are @EGO — via Private Message (PM) with the necessary details for them to look into your case. That should get things settled for you.

If that doesn’t resolve the issue satisfactorily then you can ask us to look into it for you via our Player Arbitration (PAB) service. That process starts here:

Regards,

Max Drayman
Forum Moderation Team Leader

 

[cass84x]

Hi all. So yesterday I joined playojo and had a win so withdrew it.
This is my 1st withdrawal but it's still pending?
I deposited using faster payments.
Does anyone know how long this takes please?
I have tried to go on to the add documents part but it says I don't need to add anything and there is no link to do so anyway.
Amy advice/help.woild.be appreciated

 

[cass84x]

So yet again I am nearly 24 hrs waiting for a withdrawal! Same thing happened last week too.i have been verified and my last withdrawal with some within 2 hrs!
Reached out to support (bot) not helpful..says it's pending along with a few other messages then says a manager will look into it int he next hour?
I got some help on here last time and my funds were available within 1hr of messaging.
Any help again would be appreciated

 

[EGO]

So yet again I am nearly 24 hrs waiting for a withdrawal! Same thing happened last week too.i have been verified and my last withdrawal with some within 2 hrs!
Reached out to support (bot) not helpful..says it's pending along with a few other messages then says a manager will look into it int he next hour?
I got some help on here last time and my funds were available within 1hr of messaging.
Any help again would be appreciated

as i told you by PM , you were paid earlier today

 

[kevin34]

as i told you by PM , you were paid earlier today

Hey @EGO, I'm in need of help uploading my documents on slotmagic so I can proceed with a withdrawl. Is there an email I can send my info to you at?

 

[EGO]

Hey @EGO, I'm in need of help uploading my documents on slotmagic so I can proceed with a withdrawl. Is there an email I can send my info to you at?

no you can't send me your Docs , you need to upload them in your Slots Magic account
PM me your username so i can check for you

 

[Rb1988uk]

Burros_us66

Delayed withdrawal.. any help. Thank you.

 

[EGO]

your withdrawal was processed on 3/3/2025 at 23:25:39 GMT to your card ending in *3535

 

[jodiemarie24]

your withdrawal was processed on 3/3/2025 at 23:25:39 GMT to your card ending in *3535

Could you help me my with withdrawal please? Won on playojo midnight last night still saying playing pending status x

 

[EGO]

Could you help me my with withdrawal please? Won on playojo midnight last night still saying playing pending status x

please PM me your OJO username and i will check for you

 

[xbeedyx]

Can you check for me too?

beedy1000

 

[SlotsGuy]

Might be worth while for the rep to have an emergency meeting tomorrow with the management and try and get some weekend staff working, considering it's the busiest days for gambling yet have skeleton staff on duty.
From the amount of people having delayed withdrawals on this forum, it's not looking good for customer satisfaction when most of your competitors payout instantly.

Not sure how much you pay your staff but lets say 480euros for Saturday/Sunday thats under 2000euros per month which isn't much in the scheme of things to keep players satisfied.

 

[EGO]

please PM me your OJO username and i will check for you

your midnight withdrawal request was paid at 9am to your credit card

 

[EGO]

Can you check for me too?

beedy1000

your withdrawal placed on 11/05/2025 at 13:27 GMT, was completed on our side on the same day at 22:06 GMT to your CC

 

[McClintona]

Can you please check mine? McClintona

 

[EGO]

Can you please check mine? McClintona

its been paid

 

[slotmaster]

At least you guys can, won lil bit today on a promotion and have no withdrawal options as have to do a deposit with an option I can use. I mean it is a minimal amount,haha.

 

[shannyann]

Hey I withdrew last night but still had nothing ( not email ect ) could you please look into this... my username is *snip*

 

[dunover]

Hey I withdrew last night but still had nothing ( not email ect ) could you please look into this... my username is *snip*

Hi, welcome to CM¬!

Please though do not disclose personal details in public.

You can of course do so in private via direct message to their EGO rep who is available on this forum. Link underneath.

Thanks.

EGO

 

[shannyann]

Hi, welcome to CM¬!

Please though do not disclose personal details in public.

You can of course do so in private via direct message to their EGO rep who is available on this forum. Link underneath.

Thanks.

EGO

Sorry I have sent a private message thankyou for helping

 

[willis1999]

Mines been pending for 3 days

 

[EGO]

Mines been pending for 3 days

send me your OJO username by PM and I will check for you

 

[willis1999]

send me your OJO username by PM and I will check for you

Thank you

 

[Harleyhope23]

Mine has been pending since early hours of the morning usually takes 4 hours but still pending and the chat is virtually impossible I’ve inboxed you my username
Please help thank you

 

[EGO]

Mine has been pending since early hours of the morning usually takes 4 hours but still pending and the chat is virtually impossible I’ve inboxed you my username
Please help thank you

your withdrawal was completed today at 17.30 GMT

 

[Darreniscute]

nvm