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Dunder Casino - Not in anyway tested

N

Nicola

Closed Account
CM Veteran (10yr+)
Joined
Jan 22, 2013
Location
Malta
Dunder is a new casino licensed by the Malta Gaming Authority and the Gambling Commission of Great Britain. (They use a shared license with MT SecureTrade - something to note if you have self-excluded elsewhere!)

I was invited to try out the new casino in beta mode and apart from a few error messages I had a good experience. They use the same cloud platform as Rizk so everything runs smooth with no lag or major issues. In total there are around 600 games including MicroGaming, NetEnt and QuickSpin. Plenty of progressives slots too.

Verification was fast and withdrawal was processed in under 4 hours. Wagering of bonuses is x25 and there are no excluded games like Dead or Alive, WishMaster.

Not sure when the site accepts public registrations but it shouldn't be long :)

Admin Note: Dunder Casino is in the Reservation.

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Seems good to me, would they have AUD currency? I they do I'll give it a try :)
 

Sounds good, but are you sure the WR is 25xB? And will it be 25xB when they offically open?, this is better than what most casinos offer.

I have a feeling that the 25xB WR might just be for Beta testers, and that when they open it will be 35xB or 40xB.
 
Tirilej said:
I did a search for it and it says that it's a new Swedish casino (that explains the name) from the guys behind Casumo, so you're correct.
Now they will tell all Swedish people to eat their Dunderhonung :D
Click to expand...

What you are finding are affiliate sites who have been given the heads up that this casino is getting ready to be launched. Which to me is rather odd, since no one has mentioned anything to me, nor have they requested the use of the Minions to do any testing, nor have they made any attempt whatsoever to be listed here as an Accredited Casino.

So from the git go - I'm rather put off and will remain skeptical - if they were really up to being tested or launched, you would think they would have come here first.
 
Casinomeister said:
What you are finding are affiliate sites who have been given the heads up that this casino is getting ready to be launched. Which to me is rather odd, since no one has mentioned anything to me, nor have they requested the use of the Minions to do any testing, nor have they made any attempt whatsoever to be listed here as an Accredited Casino.

So from the git go - I'm rather put off and will remain skeptical - if they were really up to being tested or launched, you would think they would have come here first.
Click to expand...

I'm not Casumos biggest fan, so that doesn't surprise me.
I agree though that it's how I wish it should be done. That they came here first.
 
Always interested in new casinos but finding out it is associated with Casumo was enough to knock any interest on the head for me.
If you want a new UKGC casino you could also try RealDealBet though I have never won here (seems I can't win anywhere these days but some casinos are definitely worse than others) and the CS seems a bit hit and miss (live chat is hard to find and not 24/7 and emails are not always answered quickly)
Never cashed out so can't say one way or the other about that.
Good selection of games that play smoothly is a plus though.
Good luck if you try, don't blame you if you don't ;)
 
Casinomeister said:
What you are finding are affiliate sites who have been given the heads up that this casino is getting ready to be launched. Which to me is rather odd, since no one has mentioned anything to me, nor have they requested the use of the Minions to do any testing, nor have they made any attempt whatsoever to be listed here as an Accredited Casino.

So from the git go - I'm rather put off and will remain skeptical - if they were really up to being tested or launched, you would think they would have come here first.
Click to expand...

It appears Casumo affiliates have been give the heads-up - have you not received an e-mail over the weekend?
 
How come people saying this is a casumo casino ... its MT Secure Trade part of Guts Betspin ect ... I dont see any link to Casumo

The UKGC page does not seem to have updated either

Unless Im missing something here :confused:
 
With the recent self exclusion problems regarding Betspin / Guts / Rizk, you would have thought that they have learned their lesson and made it a little clearer that this new casino is connected with these 3 casinos. I can't see anything other than that they are operated by MT SecureTrade.

Those new to gambling may find themselves therefore in trouble when trying to cash out in the event that they self excluded at either Betspin, Guts or Rizk.

Why don't these casinos make it clearer and easier for punters?

Also noticed 2.5% fee when making a deposit via a debit card and fees when making a withdrawal. It must be the latest trend so here is hoping that other casinos that currently don't have such fees don't follow it :eek2:
 
I registered succesfully, made a deposit and claimed the 50€ bonus money. Managed the big wagering getting to some 600 euros with ~50c bets. Now let's see how fast they pay to Skrill. I will update the progress here.

Edit: Around 1 hour later the money is already on my Skrill account and no documents were asked despite playing with first deposit bonus. Can't complain at all.
 
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Re: self exclusions if they are anything like rizk then at least their IT systems are performing validation at time of registration.

I tried to open an account at rizk the other day and once I'd gone through sign up my account was blocked. Spoke to live chat and they said it was because I'd self excluded at guts. Obviously I did that in a time and place when I didn't realise the implications of SE but still...at least rizk spotted it immediately saving everyone the hassle.

I'll try the same at this site tomorrow and post an update as to what the outcome is.
 
slotter999 said:
Re: self exclusions if they are anything like rizk then at least their IT systems are performing validation at time of registration.

I tried to open an account at rizk the other day and once I'd gone through sign up my account was blocked. Spoke to live chat and they said it was because I'd self excluded at guts. Obviously I did that in a time and place when I didn't realise the implications of SE but still...at least rizk spotted it immediately saving everyone the hassle.

I'll try the same at this site tomorrow and post an update as to what the outcome is.
Click to expand...

It is good to hear that Rizk has now a fix in place and this is the way it should be done... so thumbs up from me
 
Blathaon said:
I have a feeling that the 25xB WR might just be for Beta testers, and that when they open it will be 35xB or 40xB.
Click to expand...

I had a look just there and it is 25d+b. Considering the sign up deposit package includes 50% and 25% bonuses that is some huggggggggggeeeeeeeeeeeee wagering there that I will not be taking on.

They also have this gem on the UK website, which seems to be common at the moment apart from at the casinos who listen/respond quickly on here.

10.11 When playing with bonus money the maximum bet allowed is €5 per spin or €0.50 per bet line until wagering requirements have been met. This includes double up wagers and gamble features. Dunder reserves the right of voiding bets and winnings resulting from bets of larger amounts.

Great but I am in the UK and will be playing in GBP. So what is my max bet? Is it £5 a go or do I have to work out what 5 euros is worth in GBP as I play? That's a calculation that changes every minute.
 
fun4all said:
Great but I am in the UK and will be playing in GBP. So what is my max bet? Is it £5 a go or do I have to work out what 5 euros is worth in GBP as I play? That's a calculation that changes every minute.
Click to expand...

Ask live chat/support. Generally, it's £5 or 5 in your currency. (It works out in the end anyway considering you dep and WD in that currency.
Ex - A site may say $5 US, but my max bet would be $5 CAD - they have different values, but 5 either way

Anyway I'm sure CS can tell you.
 

In complete agreement re the GBP max figure.I think the max bet should be listed out specifically in each currency, i don't even like seeing $£e 5 as i'm always wary much prefer:
£5
$5
5 euro
and then its crystal clear
 
dionysus said:
Ask live chat/support. Generally, it's £5 or 5 in your currency. (It works out in the end anyway considering you dep and WD in that currency.
Ex - A site may say $5 US, but my max bet would be $5 CAD - they have different values, but 5 either way

Anyway I'm sure CS can tell you.
Click to expand...

I agree generally it carries from currency to currency but quite often it does not as well and amounts are different.

When you are talking about a rule that can get thousands of pounds seized it has to be specific and not left open to how the casino want to interpret it.

CS clarifying like you say is good enough usually but again its best to be wary. What is in the terms and conditions stands, and not specifing the size for different currencys is sloppy.
 
fun4all said:
I agree generally it carries from currency to currency but quite often it does not as well and amounts are different.

When you are talking about a rule that can get thousands of pounds seized it has to be specific and not left open to how the casino want to interpret it.

CS clarifying like you say is good enough usually but again its best to be wary. What is in the terms and conditions stands, and not specifing the size for different currencys is sloppy.
Click to expand...

Agreed; even at GUTS, 5 isnt 5 isnt 5, but they do make it clear:
the maximum bet that can be placed is €7.50 (75kr, $7.50, £6)

I'm with you that every site should list max bet in each currency they offer
 
Well tried to sign up again but never get the verifaction code sent to my uk mobile number from Dunder Casino
Spoke to live support and they suggest I "try another browser"!!!

wtf wont matter what browser i use its nothing to do with that - its the SMS they are supposed to send
not getting to my mobile.

Also support took an age to reply and in the end when I explained its not an issue with my browser (ff latest build btw)
but with their sms system I waited and waited for a response in live chat but the CS rep must have fallen asleep.
So I gave up.

One to avoid right now - as my first interaction with CS was to put it bluntly CRAP!
 
I did get a PM here from an someone from Dundar but they are not a registered rep for this casino here yet. Advise was to restart my phone or take out and replace sim card.
Apparently they had issues with bonus abusers. Anyway holding off on this one until they either have an official rep here or I know more about them.

Im not saying anything untoward at all about the person contacting me as they did supply a business email linked to the casino
but would be more comfortable if they had official status as a rep here.
 

Did you change your country dialling code in the send SMS window?

When I attempted to sign up. the first window asking for phone number, email etc, had my country code (+44 UK) already set.

But when I got to the send SMS window, the country code had defaulted to +1.
I didn't realise until I'd clicked on send, and then there was no way to go back to change it.

So I had to try and sign up again, but changed to the right country code this time, I then received the code.

So, code entered and verified, I attempted to sign in, only to be told that my account was blocked

Oh well....
 
Are people so bonus-desperate they have to sign-up to every new casino for a SUB? There will be problems, it's new after all. You'll be beta-testing it for nothing.

You take the 25% bonus on a 100 deposit you need (at 25xD+B) an outrageous 125xB wagering.

Am I the only one who can see the wood for the trees?
 

Yep I did and am used to this kind of thing. The unofficial cm rep told me remove and re-insert sim card etc but got nothing to do with that. You either get an sms or not.
That to me sounds like "clear ya cookies bs" ....

Seems like a messy site launch where these people i have to say don't really know what they are doing. Surprising as its MT secure Trade so linked to guts betspin and so on.
 
dunover said:
Are people so bonus-desperate they have to sign-up to every new casino for a SUB? There will be problems, it's new after all. You'll be beta-testing it for nothing.

You take the 25% bonus on a 100 deposit you need (at 25xD+B) an outrageous 125xB wagering.

Am I the only one who can see the wood for the trees?
Click to expand...

Well the rep told me they had allot of "Bonus abusers" but is this just people who hunt for bonuses ? It goes with the territory these days and so casinos should
be aware of that and know how to deal with it. To say they were not dealing with SMS issues which is what I was told because of the so called Bonus abuse is a
very bad an unprofessional response. As a new outfit they should be jumping of the chair to help my sign up go through! Rather than avoiding helping because
they are busy elsewhere.

They just lost a potential new customer for now.

And yeah any person who takes a 25% bonus with such terms is an idiot and may as well just donate the money.
 
I signed up, Made a deposit busted out, Just went to try now and it states account blocked ?

For whats it worth I can still log into casumo / guts and nether SE,

No live chat on, Also for them that are not receiving the confirmation text is because there set up is wrong, When registering it states put number in and already detects your code, Such for U.K mobiles its +44 instead of the first digit 0, When you get to the end of the registration it asks to put number in again, For what reason I do not know but this is where it f&ks up, The country code defults to something like 1, Instead of picking up the mobile country code such as mine +44 so this is where people are going wrong I shall imagine,

Help told me to open up a diffrent browser and try again which worked, I wonder if this is why account blocked?
 
I spoke to live help. Apparently I did not send in my proof of age whiten 72 hrs? So I emailed and live help pushed it to the right department and was sorted out there and than,

I would not have had no problem sending this in if I had known, Not even a message to let me know or even a welcome email, Infact the only email I have received of them was my deposit confirmation.

But live help seem to be on the ball so thats one good sign,


 
Tirilej said:
Just because they are using MT Securetrade's license doesn't mean they can't be owned by the same guys that has Casumo.
Click to expand...

True the MGA does not mention anything about Casumo
and neither does the UKGC
You do not have permission to view link Log in or register now.


Even though the link to the UKGC from Dunder casino is not working.

And clearly ownership information would need to be displayed on the respective license authorities pages.

Im not sure where this came from that it is Casumo owned ?

could be wrong but going by the licence its not stating casumo listed at all as having anything to do with this casino.
 
And the inevitable f*ckng spam.....

....perhaps the rep if we get one can do his first favour by shutting down their affy account with these twats:

"Rock On Offers" <[email protected]>

xxxxxxxxhttp://api.rockonoffers.com/3_0/click/?data=c2VuZG91dElkfHx8fDEwMTEvLy8vbmV3c2xldHRlcklkfHx8fDM5Mi8vLy9yZWNpcGllbnRJZHx8fHw0OTc4NjQzOC8vLy91fHx8fGE5YjI2NTQ3NDk2OTVmNWE4ZDU5NDA0NzliZmUzZjRjLy8vL2NsaWNrSWR8fHx8MC8vLy9ydXJsfHx8fGh0dHA6Ly9tZWRpYS5kdW5kZXJhZmZpbGlhdGVzLmNvbS9yZWRpcmVjdC5hc3B4P3BpZD0yNjUxJmJpZD0xNDkw
 

It's not so easy in this business to find out who owns what.

You can compare this with all those casinos that are using Every Matrix license. You have no idea who really owns each casinos.
Some of them maybe are sister casinos but you still don't know :)
Confusing yes.

In Rizk thread you can see them denying having anything to do with Mobile 6000. Their sistercasinos were only Guts and Betspin. Still there are more casinos using the same license.

I really don't care in this case. It's not my kind of casino anyway ;)
 

True but when it comes to UKGC they would have to be listed as per the requirments as either a URL or owner ship. Which makes me think they are nothing to do at all with Casumo

Maybe the rep from casumo could clear this up ?

Personally these days I want to know which company I am depositing with so knowing who owns what is of important to me anyhow.

But I hear you on the "not you kind of casino" so far not mine either :cool:
 
dunover said:
....perhaps the rep if we get one can do his first favour by shutting down their affy account with these twats:

"Rock On Offers" <[email protected]>

xxxxxxxxhttp://api.rockonoffers.com/3_0/click/?data=c2VuZG91dElkfHx8fDEwMTEvLy8vbmV3c2xldHRlcklkfHx8fDM5Mi8vLy9yZWNpcGllbnRJZHx8fHw0OTc4NjQzOC8vLy91fHx8fGE5YjI2NTQ3NDk2OTVmNWE4ZDU5NDA0NzliZmUzZjRjLy8vL2NsaWNrSWR8fHx8MC8vLy9ydXJsfHx8fGh0dHA6Ly9tZWRpYS5kdW5kZXJhZmZpbGlhdGVzLmNvbS9yZWRpcmVjdC5hc3B4P3BpZD0yNjUxJmJpZD0xNDkw
Click to expand...

Had the same crap to my personal and business accounts this afternoon. Some casino has been selling my details along the line.
 
Got an e-mail from this crowd a few days ago..I never remember asking this casino to put me on a mailinglist so yeah I assume my details are also being "sold" by casino's who DO have my private e-mailaddress.
Anyway,casino's that I have not subscribed to and whom are sending me e-mails are automaticly put on my blacklist and end up in my personal incinerator. ;):D
 
Also NO self-set RG facilities -it says 'e-mail us and we'll do it'.. I thought this was old hat now with a UKGC license. I know of NO UKGC licensed site now that does not have IMMEDIATE self-set limits. Also I don't see a deposit limit offered anyway, just a time limit or loss-limit. (This is from their RG section) BUT:
EDIT...Their General terms state that UK players CAN set an instant DL in their account details. Still don't like the fact you need to e-mail for other RG services.

I hope this isn't a mirror of the dishonest Redbet system whereby they mis-describe a loss-limit as a deposit limit. The Redbet nonsense as we know is a bogus deposit limit which doesn't apply if you win. So you set a DL of 50 a week. Win 100 with your 50 deposit and then you'll find your deposit limit is MINUS 100!!! so you can proceed to deposit another 150. This system is designed to stop a winning player walking off for a week with their profits, and allows them to lose them back until they end up down the amount of the deposit limit they originally set.


zzzblunder.webp

The WR is definitely NOT 25xB as Nicola stated in her OP:

zzzzblunder.webp

BUT like at bet-at you can w/d if you win with your cash balance and forfeit the bonus. One good thing.

BEWARE!
10.14 The use of bonus funds to win more than twice of bonus received on table games and video poker before changing back to slot machines with the purpose of completing wagering requirements can result in your winnings being confiscated and account being closed.

SO do not over-double your measly max 50 SUB on table games then play slots!! What bollox.
 
jonmincher said:
Quick question please...

Regardless of Crazy WR on SUB/Bonuses, spam and SE BS etc etc.

Do we think we can trust these guys in general (IE: Will they pay as long as T&C adhered to)

Registered but that's as far as It goes, haven't even played my 20FS on Starburst! :rolleyes:
Click to expand...

You know the score. Stick to accredited sites etc. I'm always sceptical when affiliates post about new sites that haven't been cleared for BBF on here. I won't promote them until I know the pay in <24 hours consistently.
 
dunover said:
Also NO self-set RG facilities -it says 'e-mail us and we'll do it'.. I thought this was old hat now with a UKGC license. I know of NO UKGC licensed site now that does not have IMMEDIATE self-set limits. Also I don't see a deposit limit offered anyway, just a time limit or loss-limit. (This is from their RG section) BUT:
EDIT...Their General terms state that UK players CAN set an instant DL in their account details. Still don't like the fact you need to e-mail for other RG services.
Click to expand...

Well not the case for every casino - Casumo have no built in RG facilities you always have to go through CS for deposit limit changes SE or TAB ECT
Nothing is automated with them. Which is a pita to be honest. But in fairness they do immediately implement what you ask for without question.
And its quick. But a live system is the one that should be in place everywhere!
 
Deeplay said:
Well not the case for every casino - Casumo have no built in RG facilities you always have to go through CS for deposit limit changes SE or TAB ECT
Nothing is automated with them. Which is a pita to be honest. But in fairness they do immediately implement what you ask for without question.
And its quick. But a live system is the one that should be in place everywhere!
Click to expand...

Yes you are correct! I remember now. Similar sort of site to Casumo.
 


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