-
Table of Contents
About Us
Want to learn more about Casinomeister? Here’s an overview of our history, what we do, how we excel at what we do, and the people behind the site.
Who Are We?
Casinomeister is an iGaming portal and online gambling forum. We’ve been in operation since June 1998 — a lifetime in internet years — and we’re one of the very first websites in the iGaming space.
Back in the 90s, we quickly realized that the iGaming industry failed to establish basic governing principles that fostered security and trust among online gamblers. Reputable casinos always had to carry the burden of rogue sites, so we stepped up and created a space to test and promote safe, reliable online gaming establishments.
Today, we remain steadfast in our mission — to bring you reliable, unbiased information about online casinos and the online gambling industry at large.
Casinomeister’s Story
As of 2025, Casinomeister is gearing up to smash through multiple records and roll out new features. There’s a lot of good stuff coming, so stay tuned!
Our Awards and Recognitions
Testimonials — What Others Say About Us
Casinomeister’s PAB is the least stressful, short and to the point, arbitration to get started. And when they come back to you with news that there’s a solution it is very impressive. I am still grateful for what was done for me, and without many demands at all – just a few facts and keeping an eye on updates.
- Ra2377ven
I am so grateful for how much you helped me. Max did a superb job. I completely lost hope when I had 100k Australian dollars confiscated from me, and my account was closed unfairly. When I found Casinomeister and was assigned Max to assist my case, that’s when a day or two later my account was open and my 100k returned to my balance. They eventually started paying me through a payment plan like a month or two later. Being an experienced online player, I knew the terms and conditions and I knew I did nothing wrong…
- Michael Jay
Max was the best total support and guidance with the PAB process. Without this (PAB) I would say a lot of players would not get their winnings in a timely manner or if at all.
- Tracywild12
They work fast and have great relationships with many of the casino reps. Max who runs it is extremely polite and responds quickly to messages. They also take on casinos that other sites don’t, such as posh. I want to thank you guys for all you do. CASINOMEISTER IS THE BEST
- Jerryd, via Trustpilot
To be honest, these are the only genuine and sincere people in the whole industry. I have complained about payments and games; they are always quick to respond and get results. I would always recommend them to players who have issues, and they are also great for finding rogue websites and what to look out for. you will not find a better ADR for igaming
- crazyirishman, via Trustpilot
Wow! Casinomeister works miracles!!! I thought I was in a helpless situation and got scammed by a casino. My withdrawals were pending for almost 2 months. I contacted Casinomeister and my money was in my bank within 2 weeks. They’ve got the contacts and I’m glad I found them.
- Mamacita, via Trustpilot
Casinomeister has helped me get paid from a casino that is known to slow pay or never pay.I was waiting for 3 months for this payment and after filing a complaint with Casinomeister I was paid within 2 weeks. This is the third time they have helped me and once I contact them they get to work and I finally get paid. Thank you
- Michelle, via Trustpilot
About Our Founder
Casinomeister was founded in 1998 by iGaming industry pioneer, Bryan Bailey. As an avid advocate of fair play, Bryan worked tirelessly on building up Casinomeister into one of the industry’s most influential sites, all the way up until 2024 when he decided to retire.
Prior to starting Casinomeister, he spent a solid 11 years in the U.S. Army, earning several decorations for exceptional achievements during his service. By the time he left the army, he was a drill sergeant, and yes — he was known to occasionally make operators and players do pushups over the phone.
For more on Bryan’s contributions to the industry and some first-hand testimonials from people he’s worked with over the years, see the following entry in Casinomeister’s Hall of Fame: Honouring a Pioneer in Fair Gaming: Bryan Bailey
Our Team
Content
These are the people in charge of bringing players accurate, informative, and unbiased content. They are behind everything you read on our site, from casino reviews and guides to various blogs and news pieces.
SEO
The SEO team takes care of everything we need to rank well on Google and attract new players.
They bring years of tried-and-tested technical know-how that helps ensure the Search Engine Overlord sees us in a good light.
Operations
The operations team handles all things technical and commercial about the site.
Put simply, they ensure the site works as it should, and that it brings in revenue.
Forums
The forum team is here to keep the forums in order, keep in touch with the Meister Minions, and manage the Player Arbitration service.
Meister Minions
One indispensable part of the Casinomeister team are the Meister Minions. These are verified forum members who volunteer their time to help us keep information up to date, they provide player input in our casino reviews, and more.
What Do We Do?
Trust is what it’s all about. Our mission at Casinomeister is to provide honest, unbiased information that will help players make smart choices. Here’s everything we do in order to achieve this.
- We review and rate casinos objectively
- We categorize and create casino listings
- We strive to educate players
- We resolve complaints
- We are committed to player safety
How We Pull This Off — Casinomeister’s Approach
25+ Years of Tested Know-How
The lineup may have changed over the years, but the knowledge has only grown. Casinomeister was built on more than a quarter century of industry expertise, and we now have decades of combined experience in various fields and backgrounds: online gambling veterans, iGaming industry experts, legal professionals, SEO masters, tech wizards, and more — everything required to make every aspect of the site shine.
Unbiased Casino Reviews
Many affiliate sites just want to make a sale, and they’re more than happy telling sweet, sweet lies to do that. We, on the other hand, pride ourselves on our blunt, honest, and informative casino reviews — we give credit where credit is due, and we don’t sugarcoat any of the bad stuff.
All casinos listed on the site are rated as per our casino rating system, so it’s fully transparent and every casino gets the same treatment.
Data-Driven Evaluations
We keep things objective when we rate casinos, and that’s ensured by the extensive data we collect on each casino we review. Our data specialists work tirelessly to keep all the info up to date in order to provide more user-friendly insight for readers.
Unique Vetting Process
Every casino that wishes to become Accredited at Casinomeister needs to go through a vetting process called the Baptism By Fire. This process lasts up to 60 days, during which time the casino is left to the mercy of our forum community to see how they fare.
If the casino meets all of our standards and lives up to player expectations, they become Accredited. But that’s not a done deal! All Accredited casinos remain under scrutiny, and can always lose their status by deviating from our Accreditation Standards.
Focus on Educational Content
Casinomeister offers a broad range of informational content that wasn’t made to bring us money, it only brings valuable information to our readers. This includes a comprehensive How To section, the latest industry news, reviews of iGaming licenses, and more. On top of that, there’s the Casinomeister Podcast and interviews with various influential industry figures.
Most importantly, we have one of the biggest, most knowledgeable forum communities in the online gambling space. Players can exchange ideas and learn from veteran players who have a ton of first-hand experience under their belt.
Complaints Resolution
For over 20 years, Casinomeister’s Player Arbitration Service (PAB) has helped resolve all sorts of disputes with online casinos, and don’t take our word for it. In 2024 alone, we returned over 1.3 million EUR to players, processed over 600 complaints, and successfully resolved over 200 cases, with a roughly 41% success rate by the end of the year.
Player-First Approach
There’s a reason the Protecto is the most prominent symbol of Casinomeister. We take several measures to ensure player safety, starting with our approach to casino reviews.
Any casino that goes against our policies or ignores player complaints may get a Casinomeister Warning. If they don’t correct their ways, they may be demoted to the Not Recommended section or the Rogue Pit, depending on the nature and severity of their offense. There’s also Vortran007, our hyper-advanced warning bot, and you know things are serious when he gets involved.
Finally, there’s our C2O tool — Casinomeister Second Opinion. You can add it to your bookmark bar, and click it when visiting any online casino. If they’re in our database, you’ll get quick insight into the casino and a direct link to our review, making it easy to know exactly what you’re dealing with.
Editorial Integrity
Integrity is at the core of our content creation and casino review process. We spend approximately 10-15 hours during the week testing a casino before getting started on the review. Once the content is written, it’s thoroughly fact-checked by at least two team members to ensure it’s publish-ready.
We frequently monitor the information on published content to ensure it’s up to date. However, keep in mind that our resources are limited, so we might not always be able to show the latest info. As such, we advise players to always double-check information on the actual casino site, especially when it comes to bonus offers.
Advocating for Responsible Gambling
Some see responsible gambling as a joke, but we take it very seriously. After all, Casinomeister was created to inform and protect the player. As such responsible gambling is one of the major points in our casino reviews, and we have a detailed guide on how you can play responsibly.
Gambling should be a means of entertainment, not a source of income. If you ever feel like things are getting out of control, we strongly encourage you to seek professional help. There are many organizations you can turn to, including:
Giving Back to the Community
Casinomeister was created to be a positive change in the industry, and we didn’t stop there. We give back to the community — for example, Casinomeister collected $25,000 for the Haiti Relief Fund some years back. We encourage players to donate to charities whenever they can, as every bit can make a difference.
How We Make Money
Casinomeister makes money through affiliation. If you deposit at an online casino or claim a bonus offer through our site, we get a small cut of the revenue — at no additional cost for you.
As previously mentioned, we aren’t out to just make sales, we offer objective and unbiased information first and foremost. All casinos get the same treatment as per our rating system, and we don’t shy away from calling out the bad stuff.
So how is that viable? It’s simple: we prioritize casinos that we genuinely believe offer good value and fair treatment for players. And while some brands may offer us extra commission to be listed, this doesn’t guarantee them a positive review, and we let them know that up front.
Casinomeister in Numbers
Contact Us
Need to get in touch with us? See the emails below. We normally reply within 24 hours but remember we are busy bees, so it might take us a bit longer to get back to you.
For advertising/marketing: [email protected]
For technical issues: [email protected]
You can also find Casinomeister on social media: LinkedIn, Facebook, and X.
If you have a complaint about a casino, please see our Player Arbitration Service. If you find our services helpful, please remember to leave us a good review on TrustPilot to help others find us too.