Lucky Dino

[Pontus]

Anyone played at this casino? I can see its a NRR Entertainment ltd which is the owners of Betat?
Lucky Dino looks great imo.

 

[peezo13]

So nobody played here? I've just spoken with live chat and they say they are part of the BetAt group but are a completely different casino. Worth a shot surely?

 

[The Viking]

Did not know about this casino until now looks like the same as the Betat guys, would like to hear it from them first though if it really is so

 

[paul7388]

Had never heard of them either. Seems a bit of a daft name tho as lets face it dinosaurs weren't exactly lucky or theyd still be with us.

 

[asghan]

Most definitely BetAt sister site, but they have been laying low so far, haven't seen them on any affiliate site.

 

[Pontus]

Nice!

Made a deposit there yesterday and gave them all my documents. The games are running smooth and they accepted all my documents very fast. I will play there again!

 

[spintee]

Any 1 hear from betat? Defently related to them, Not as much busy of a site, E.G hot/cold bonus every where ect, Not as much games, But may have to sign to see it all, Also it looks like only take euros?

 

[lausitzer28]

its crazy. every week there are a few new OC´s on the market. olybet, buzzpoker, garbo, rajahbet i miss a thread about them

 

[PeeP666]

LuckyDino seems to be very good looking online casino. And what i have heard, it will be one of the most trusted online casinos out there. There is also very professional team behind the LuckyDino brand..

 

[Igor82]

LuckyDino

Hi All,

I wanted to wait for the appropriate talks with Bryan first, but seeing as the thread is picking up and there is speculation with BETAT connections I thought it would be a good idea to shed some light

As we grew so did our infrastructure. Besides launching a new brand of our own (soon to be unveiled) we are now in a position to create new relationships with partners of our choice. Very soon i'll organise an announcement with Bryan covering all details on there.

As for LuckyDino - the site is our first White Label and indirectly operated by us. This means that standards you are all accustomed to on BETAT need to be adhered to on most important things: prompt payments, good service and respectful client treatment. We stipulated some pretty severe contractual obligations to ensure our standards and our goodwill are maintained. Besides that, the team that we selected to operate our first WL fills me with confidence that we've made the right choice through their dealings so far.

The operation and the team behind it have their own ways of doing things and we've allowed such liberty as a provider should: Customer Service, Operations and Marketing teams are not operated by us. That said, daily and weekly checks and a all-seeing eye is focused on ensuring the site stays on the right track so if you had any doubts but trust our name and wanted to check the site out - i offer you a warm welcome personally

Soon, our new brands and LuckyDino will have a thread of their own, however I do need Bryan's input before we start advertising our brands on his site. It's the respectful thing to do.

Igor

 

[bigjohn]

Hi All,

I wanted to wait for the appropriate talks with Bryan first, but seeing as the thread is picking up and there is speculation with BETAT connections I thought it would be a good idea to shed some light

As we grew so did our infrastructure. Besides launching a new brand of our own (soon to be unveiled) we are now in a position to create new relationships with partners of our choice. Very soon i'll organise an announcement with Bryan covering all details on there.

As for LuckyDino - the site is our first White Label and indirectly operated by us. This means that standards you are all accustomed to on BETAT need to be adhered to on most important things: prompt payments, good service and respectful client treatment. We stipulated some pretty severe contractual obligations to ensure our standards and our goodwill are maintained. Besides that, the team that we selected to operate our first WL fills me with confidence that we've made the right choice through their dealings so far.

The operation and the team behind it have their own ways of doing things and we've allowed such liberty as a provider should: Customer Service, Operations and Marketing teams are not operated by us. That said, daily and weekly checks and a all-seeing eye is focused on ensuring the site stays on the right track so if you had any doubts but trust our name and wanted to check the site out - i offer you a warm welcome personally

Soon, our new brands and LuckyDino will have a thread of their own, however I do need Bryan's input before we start advertising our brands on his site. It's the respectful thing to do.

Igor

Congratulations on your expansion!

The world needs more trustworthy casinos with high standards regarding player care and customer service. I always appreciate how fast you guys jump into a thread here concerning any of your casinos and your openness in the forum when you were just getting rolling really gave some good insights into the biz.

Keep up the good work!

 

[Pontus]

I like Dino more and more! Had a morning session and won big! Asked the support some questions and got an answer in 10-15 min from Robert. A very helpful guy who also sended me a LuckyDino T-shirt! This is my new fav casino!

 

[psmith2020]

the sites looking good and I have just registered just a quick one would I have to send the i.d twice for this and bet at

 

[spintee]

the sites looking good and I have just registered just a quick one would I have to send the i.d twice for this and bet at

I had to send I.D twice, all other sites was ok, the point is I not like sending details threw email, there shouldbe a secure link on site, Not that it does not stop fiefs, but at least u would no where ur sending I.D to

 

[psmith2020]

been on live support with joonas he has told me 1 piece of i.d I can use my visa electron statement and card

I have no passport or driving license as I have never driving or been abroad in 20 years


I have government letters that I can use but I didn't get much information about what I could use I was just wondering if igor can help at with this as I don't know what else to do about this

as I have a phone but the bills in another family members name as a add on to her account


so I am stuck at the moment

 

[aceking123]

been on live support with joonas he has told me 1 piece of i.d I can use my visa electron statement and card

I have no passport or driving license as I have never driving or been abroad in 20 years


I have government letters that I can use but I didn't get much information about what I could use I was just wondering if igor can help at with this as I don't know what else to do about this

as I have a phone but the bills in another family members name as a add on to her account


so I am stuck at the moment

stupid question maybe , if you have a account with BETAT , can this be used to validate your new account at dino ? ? ??

 

[psmith2020]

yeah I have never thought of that sorry about that its been one of them days

 

[Igor82]

Please treat these as fully separate brands. That includes KYC, etc..

There will be no cross-over of data as LuckyDino is self-managed brand with an added benefit to player that they msut adhere to our standards and should something go wrong we will step in (in case of company closing, mistreating players, delaying payments unreasonably, etc.)

From operational perspective these are two separate casinos

Igor

 

[Azzurri]

In that case Igor, I have an issue, so can you please step in and have the welcome bonus wr reduced immediately from the current x50 to a more reasonable x40 or x30 the bonus?

Thanks in advance, lol.

 

[Igor82]

afraid not.

 

[dunover]

In that case Igor, I have an issue, so can you please step in and have the welcome bonus wr reduced immediately from the current x50 to a more reasonable x40 or x30 the bonus?

Thanks in advance, lol.

Or preferably 5x WR +cashback?

 

[dunover]

Never seen anything as stupid in all my online gaming career.
Tried to register, first using IE11 (DOB won't drop down the values at all) then Chrome (DOB drops them down but your selection doesn't enter.) The other drop-downs like choice of currency and phone code work, but when you select a value on the day/month/year it reverts to the default DATE/MONTH/YEAR in the box. Not going to waste my time if they can't even get this right.

 

[spintee]

Never seen anything as stupid in all my online gaming career.
Tried to register, first using IE11 (DOB won't drop down the values at all) then Chrome (DOB drops them down but your selection doesn't enter.) The other drop-downs like choice of currency and phone code work, but when you select a value on the day/month/year it reverts to the default DATE/MONTH/YEAR in the box. Not going to waste my time if they can't even get this right.

I sign up with out problem, Live chat needs to get clued up, I deposit £20 and money not been took out my bank, I deposit another £20 and came of my balanse? I did send betat a private mesage just to try and find out whats going on, I hate it when money has not come off avalible balanse, It can easily be spent and when they try taking it out there may be nothing there to take, Any 1 else had money not been take out? Cheers

 

[The Viking]

well i signed up there today no probs there, took the 1st and 2nd deposit bonus, didnt last long
did send in my docs right away this morning after few hours declined ? needed something better and diffrent so i did send that,
dunno why they declined the first docs used them at lot of casinos even Betat without a prob so here is hoping my 2nd mail is ok
as i dont have anything else to give them

 

[spintee]

well i signed up there today no probs there, took the 1st and 2nd deposit bonus, didnt last long
did send in my docs right away this morning after few hours declined ? needed something better and diffrent so i did send that,
dunno why they declined the first docs used them at lot of casinos even Betat without a prob so here is hoping my 2nd mail is ok
as i dont have anything else to give them

Had the same problem, sent off my normall stuff and wanted to see all four corners of license, Well corners was there, any way I rescaned and emailed me back about an hr later and all good, It is abit funny as no other sites have reject them, If asked at all,
Also took the 2x bous, with no luck but only £20 each time, I wait my free spins tommorow? but theres wager on them i think x25 with free spins

 

[The Viking]

well they didnt accept my docs again ? now i got this mail
Thanks you for your prompt reply.
Unfortunately submitted documents didn't pass security checks. Neteller screeshot should show transaction to us with email address registered to Neteller account in same screenshot. Email address and account number will be seen almost every page on top of the site. So, simply take a new capture from page where transactions are listed and do not crop it too much or which would be best, at all. Secondly, "utility bill", in your case payslip was too old. Please send over a new copy of some utility bill or payslip which is not older than 3 months.

firstly i did send them in my first mail a screenshot of my Neteller account and email, 2nd email had the transaction to Luckydino on it
if i am to take a screenshot of my transaction and the email address as well they will see every last 10 transaction ive done as well
i really dont like to show them what i do with my money and where i spend it ? or what do you guys think.
and now they say they payslip is to old and that might be so, but before they got the last one, but now i get my slips with electronic mail
so i did try to send them from december as well, witch was the last time i got it with snailmail.
utility bill i dont get anymore everything goes trough the bank, so any good idieas out there what to do
sorry for rambling on just never had this prob before

 

[bowki]

I blacked out (dont know if thats correct in english. put a black bar over) all other transactions and my balance. Accepted without any hassle.

I use a screenshot of my telephone bill as well and had never any problems with that.

And btw, i had to send my ID again too because not all corners were visible.

 

[The Viking]

I blacked out (dont know if thats correct in english. put a black bar over) all other transactions and my balance. Accepted without any hassle.

did that already and did send another copy of my last elotronic payslip so last resort, if they dont accept it now ill probably just forget all this and move on somewere else

 

[Patriot66]

Know this isn't a BBF but a few thoughts:

Pretty poor that you can't even request a withdrawal before sending your docs in. Given that this is the case, I would expect the document approval process to take less time than normal. This doesn't appear to be the case.

50 x bonus wagering is on the high side. So high, in fact, that it's enough to choose another site.

Ability to filter the games by provider would be a good addition.

Enough of the moans though. Really like the site design. Played for around 8 hours with zero connection errors which is fantastic.

Like the responsible gaming hourly pop-ups (which don't require you to reload the game!).

Welcome bonus free spins are great too.

 

[The Viking]

well got verified at last so played my free spins won $15 total from the 100fs, didnt last long playing other games though

 

[spintee]

well got verified at last so played my free spins won $15 total from the 100fs, didnt last long playing other games though

A bit better than me than mate, 50 free spins on twin spin bought me £3 odd

 

[dunover]

Right, I'm going to take on the 100% 50x wr bonus, now I have completed the sign-up as their drop down seems to be working now.
I will not deposit until verified, as you need to be verified to make ANY w/d (although the terms actually state you'll be asked usually if exceeding 1000 euro total/cumulative) and I don't want to maybe win and face the grief Viking etc. had with their docs. I've sent the same ones accepted by Betsson and Bet-at, about half-an-hour ago. Let's see how long it takes to pre-verify; I'll keep you updated.

 

[suomikala87]

Played the first two deposit bonuses there and had a pleasant experience. Everything worked smoothly and the games didn't crash. There were some minor lag on Microgaming's slots from time to time but this seems to be happening on every Quickfire casino I play at so I wouldn't hold it against them.

I got myself verified in about 24 hours (had to resend ID once during that time) so that was rather painless. Also received a withdrawal to an e-wallet in about 20 hours time which isn't bad... though they advertise to do their best to process them in four hours so looking at it from that angle (5x the advertised duration) it wasn't that great.

Also I'd like to mention a missing rule in the terms and conditions regarding the first deposit bonuses. Looking at the terms and conditions regarding bonuses it states:

Only 10 (ten) EUR, GBP, 100 (one hundred) SEK & NOK, 200 (two hundred) RUB of a Player's stake for a single spin contribute towards wagering. So if, e.g., Your stake for one spin is 20 (twenty) EUR, 10 (ten) EUR will be wagered.

There is no mention about the welcome bonuses so I asked support about it and they replied the following:

the actual limit is 6.5€ if the stake is higher the winnings which are won by the part exceeding 6.5€ will have additional wagering 50x. for example if you bet 7€ and win 70€ the 65€ wont have additional wagering but that 5€ part of the winning will have 50x wagering added to that.

 

[dunover]

Played the first two deposit bonuses there and had a pleasant experience. Everything worked smoothly and the games didn't crash. There were some minor lag on Microgaming's slots from time to time but this seems to be happening on every Quickfire casino I play at so I wouldn't hold it against them.

I got myself verified in about 24 hours (had to resend ID once during that time) so that was rather painless. Also received a withdrawal to an e-wallet in about 20 hours time which isn't bad... though they advertise to do their best to process them in four hours so looking at it from that angle (5x the advertised duration) it wasn't that great.

Also I'd like to mention a missing rule in the terms and conditions regarding the first deposit bonuses. Looking at the terms and conditions regarding bonuses it states:

Only 10 (ten) EUR, GBP, 100 (one hundred) SEK & NOK, 200 (two hundred) RUB of a Player's stake for a single spin contribute towards wagering. So if, e.g., Your stake for one spin is 20 (twenty) EUR, 10 (ten) EUR will be wagered.

There is no mention about the welcome bonuses so I asked support about it and they replied the following:

the actual limit is 6.5€ if the stake is higher the winnings which are won by the part exceeding 6.5€ will have additional wagering 50x. for example if you bet 7€ and win 70€ the 65€ wont have additional wagering but that 5€ part of the winning will have 50x wagering added to that.

That's actually quite good - think of the alternative at many less noteworthy sites - if you had ONE spin over the limit amount, they'd void your play and keep your winnings. At least this way there is a get-out within the rules and no messy arguments.

My docs were verified at 19:00 so 1&1/2 hours and I'm fully set to go, with no need to have hassle if I withdraw (unlikely at 50x WR.......)
So far so good.

 

[dunover]

Well, didn't win but all worked smoothly. No loyalty and no-self set responsible gaming settings are a big disadvantage.

 

[chuchu59]

Hi All,

I wanted to wait for the appropriate talks with Bryan first, but seeing as the thread is picking up and there is speculation with BETAT connections I thought it would be a good idea to shed some light

As we grew so did our infrastructure. Besides launching a new brand of our own (soon to be unveiled) we are now in a position to create new relationships with partners of our choice. Very soon i'll organise an announcement with Bryan covering all details on there.

As for LuckyDino - the site is our first White Label and indirectly operated by us. This means that standards you are all accustomed to on BETAT need to be adhered to on most important things: prompt payments, good service and respectful client treatment. We stipulated some pretty severe contractual obligations to ensure our standards and our goodwill are maintained. Besides that, the team that we selected to operate our first WL fills me with confidence that we've made the right choice through their dealings so far.

The operation and the team behind it have their own ways of doing things and we've allowed such liberty as a provider should: Customer Service, Operations and Marketing teams are not operated by us. That said, daily and weekly checks and a all-seeing eye is focused on ensuring the site stays on the right track so if you had any doubts but trust our name and wanted to check the site out - i offer you a warm welcome personally

Soon, our new brands and LuckyDino will have a thread of their own, however I do need Bryan's input before we start advertising our brands on his site. It's the respectful thing to do.

Igor

Betat's association with this casino is all I need to know.

 

[leonardo99]

I sent the docs before verification including my bank statment 30/4 -30/5 . From my math this respect 3 months requiment..
I use these bank statments in all casinos where I play (including Betat) and it's the first casino who deny my bank statment!


We must regretfully inform you that all documents did not pass our verification procedures. We would ask you to re-send the following documents:
A utility bill or bank statement clearly displaying your name and current residential address (issued within the past three months).

PS: I losed my deposit+bonus in less than 10 min ... plus this verification issue..probably I will never deposit here

 

[spintee]

Got my winning tshirt today 3 days from to arrive from malta to uk, Quicker than most sites withdrawals lol

 

[bowki]

Received mine today as well. Thank you Lucky Dino!

 

[wobble33]

Received mine today as well. Thank you Lucky Dino!

mine too

 

[spintee]

mines a tight squeeze lol, should went for large

 

[same_old]

It looks like the site is down for maintenance, as when I tried to access it a page came up saying "we are currently under maintenance and our highly trained Dino are working on it?"- I hope there is no issues with my account because I only joined 10 minutes earlier and made a deposit etc. I didn't see anything about Australians not allowed to play or take the welcome bonus so If it is just maintenance down time, then I hope it doesn't last to long.

Regards,
Same_old

 

[Igor82]

Maintenance is due to network-wide work on the infrastructure as we are upgrading our security levels. We'll be up in a few hours.

Our apologies for the inconvenience!

 

[spintee]

It looks like the site is down for maintenance, as when I tried to access it a page came up saying "we are currently under maintenance and our highly trained Dino are working on it?"- I hope there is no issues with my account because I only joined 10 minutes earlier and made a deposit etc. I didn't see anything about Australians not allowed to play or take the welcome bonus so If it is just maintenance down time, then I hope it doesn't last to long.

Regards,
Same_old

same my side

 

[same_old]

Nice, so it's nothing to do with my account, well I hope it doesn't last to long. Thanks for letting me know Spintee!!

 

[scook]

good 2 know

glad about that only joined yesterday at betat gl all win loads

 

[rainmaker]

.

Seems like they are already back up, so that did not take long

 

[SpinUk]

Probably the best looking online casino around at the moment. Won 400 euros as well which helps. Only room for improvement I can see is filtering games by company/popularity etc.

 

[SpinUk]

Now 600 euros up on this site. To be honest I think we have a GUTS challenger - the design of the site is VERY slick and the bonuses are regular (2 this week over and above the welcome bonuses).

 

[Jonsik]

Good design but no US dollars among playable currencies!
wish they added US dollars - don't like lose at exchange rates (losing on slots is already enough