Main Street Group in the Reservation (was BBF)

[The Dude]

Main Street Group

The Main Street Group was listed in our Accredited section for a number of years until the US market bottomed out. Their payments for winnings slowed down which prompted a number of complaints concerning their inability to process cashouts expediently - thus they were removed from the Accredited section.

Nevertheless, their treatment towards players has always been in sync with Casinomeister's philosophy statement - they are one of the good guys.

I met with the operator in London recently, and he has assured me that he's ready to come back on board. So we're giving them the chance to prove they are still worthy of accreditation. Since they've been here before, we're running this for 30 days.

If there are any issues, the casino rep is here https://sussexmskpartnershipeast.com/forums/members/

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[chayton]

It would be great to have them back, but do we know what their cashout timeframe is now? It was some ridiculous 2 weeks before, but a couple people have mentioned it's much faster now. Anyone who plays there (and cashed out) can you let us know how long it took?

 

[maphesto]

I read this from Las Vegas USA:

You do not have permission to view link Log in or register now.

Q: How long does it take to get paid?
A: We process redemption requests on a daily basis. Please expect withdrawals to take up to 2 weeks to process provided that all and every single deposit has successfully cleared out. It is very important to us that we meet or exceed your expectations. For this reason we need you to understand ahead of time that regulatory changes in the marketplace have limited the availability of deposit and withdrawal methods and have increased the time required to process withdrawals.

Up to two weeks to process?

 

[MisterBJ]

I actually play at their casinos. Each time I've made a cashout. I would receive it in 1 week by regular mail; And 3 days by Fedex.

 

[bsilva028]

i dont play there beacuse of this:

Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.


i got a problem at 2 or 3 year ago duing to this
did not get paid more than $3000

made 200% of the wr, and after that they continued to put new WR

and i never got any fraud or bonus abuse neither there neither in any casino

 

[premiergaming]

Well i have not played at their Casinos. But we promote them. Their Affiliate program is bang on with Stats

Hope they become Accredited

 

[The Dude]

i dont play there beacuse of this:

Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.
...

Bonuses are not obligatory.

If you had an issue before with them, please feel free to submit a PAB and we'll take a look.

 

[chuchu59]

i dont play there beacuse of this:

Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.


i got a problem at 2 or 3 year ago duing to this
did not get paid more than $3000

made 200% of the wr, and after that they continued to put new WR

and i never got any fraud or bonus abuse neither there neither in any casino

So in other words the 'rest of the world' are bonus abusers. Not very player friendly. Please PAB. I would dearly love to see the outcome. The time is opportune as they want to get back on board.

 

[bsilva028]

Bonuses are not obligatory.

If you had an issue before with them, please feel free to submit a PAB and we'll take a look.

of course bonuses are not obligatory, and i dont say that they are rogue nothing close to that.... but i think like chuchu said, all players out of usa and canada are bonus abusers for them??.... not very good


i had already made the PAB with that problem
it was before they lose the acreditation 1st time....
but the rule i checked today sthill is there...

more...
the pab was not sucefull because i was Stup.......

because in that time they called me saying that withdrawal was aproved, live chat said rejected...
but i did not save the conversation of when they called me (stup......)

 

[Nifty29]

IMO, and I've always been of this opinion, accredited casinos should be held to a specific processing timeframe in relation to withdrawals.

By "process" I mean the cashout should be audited/verified and released within a set timeframe. Given the current US situation, its unreasonable to impose conditions on the transmission time, but AFAIC there is NO excuse for not sending/finalising a withdrawal within a reasonable time.

My suggestion is:

1. Accredited Casinos must process withdrawals within 48 hours of the withdrawal request, with the exception of first time withdrawals which must be processed within 72 hours.

2. If Accredited Casinos are happy to take deposits and be fully operational in all other aspects 7 days a week, then they should be processing withdrawals 7 days a week as well.

3. The above timeframes are waived in cases of suspected fraud and/or breach of terms.

I would think that any operator who respects and values their customers would have no problem implementing the above.

If these terms are not to be considered for general implementation across the board (although I sincerely hope they will be) then they should be applied to Main Street Group during their BOF at a minimum.....lets see how serious they really are.

I personally don't think that "must pay in a timely manner etc" is strict or tough enough, and is an area of accreditation that requires a review.

 

[dionysus]

of course bonuses are not obligatory, and i dont say that they are rogue nothing close to that.... but i think like chuchu said, all players out of usa and canada are bonus abusers for them??.... not very good


i had already made the PAB with that problem
it was before they lose the acreditation 1st time....
but the rule i checked today sthill is there...

more...
the pab was not sucefull because i was Stup.......

because in that time they called me saying that withdrawal was aproved, live chat said rejected...
but i did not save the conversation of when they called me (stup......)

Lol, I feel like the unwanted step-child at Jetbull....ie EVERYONE can have bonuses BUT Canada and Greece..like us Canuckleheads just sit here scouring for freebs all day. I can dep, play and WD, but God forbid I'd want a bonus or take part in any promotion, cuz the terms and reps say nada.

 

[slotmaster]

This is interesting, back in the day main street was my favorite group, even though it did take 2 weeks to get a withdrawal, they did speed up for a short time to about 3 days and then back to 2 weeks and also they got rid of withdrawal options so it's impossible to withdraw from their casino's.

If they speed up withdrawal time and get deposit/withdrawal options (namely instadebit) I might play there again.

This goes out to every casino/poker group, it's not hard folks, offer great customer service and a pleasant playing experience like pokerstars for poker and like jackpot capital group for casino's ( or any other one that gets rave reviews here) and you will be making profit like them.

 

[KasinoKing]

Bonuses are not obligatory.

That is true, however I feel this is a very player unfriendly rule and I personally would not be happy to see Mainstreet casinos listed as CM Accredited while this rule is still in place.
On top of that, it is one of the stupidest rules I've ever seen anywhere; at all other casinos slots count at 100% in WR, so why are Mainstreet "punishing" players for playing slots... ?

KK

 

[vinylweatherman]

That is true, however I feel this is a very player unfriendly rule and I personally would not be happy to see Mainstreet casinos listed as CM Accredited while this rule is still in place.
On top of that, it is one of the stupidest rules I've ever seen anywhere; at all other casinos slots count at 100% in WR, so why are Mainstreet "punishing" players for playing slots... ?

KK

The problem with this is that it is bullshit. They are making the WR on slots 100x. You CANNOT advantage play SLOTS, there is absolutely no skill involved. RTG has also REMOVED a vast number of the "classic" slots, so if one is to avoid the real series variety, it leaves less than a dozen allowed games.

It's bullshit also because the REAL "bonus abuse" took place on the allowed classic slot "Frozen Assets", so not only have they shut the stable door after the horse has bolted, they have gone to the wrong stable. Their bonuses are not as big as at other RTG casinos either, more in line with Microgaming at around 30% to 40%. I see no reason for the non US player to even consider Main Street, even for non bonus play, because they still pay slower than most non-US casinos.

I am sure that for many, the attraction of RTG software is the real series games, so take that away and you have a casino that looks like it is from the 1990's.

Even odder is that non-US players appear to be allowed to play Blackjack with a bonus, yet there IS an element of skill and strategy here that would make "bonus abuse" possible.

Because of this highly US focussed policy, Main Street are very vulnerable to another "black Friday" style problem, as they have "all their eggs in one basket". This may be the initial cause of their 2 week payment period, even for non-US players, in the past. Their non US player base will consist of those who don't take bonuses, and so will never grow big enough to become a significant part of the business.

I would very much like to hear from the rep just HOW one can so thoroughly "abuse" bonuses merely by playing the slots, and why only non-US players are capable of figuring it out.

 

[mrmark21]

I understand that bonuses aren't obligatory. However IMPO they should treat every customer the same. Unless the customer has a negative history.

Also labeling non us players as bonus abusers (which is what they are technically doing) doesn't sound very becoming for a soon to be accredited casino.

People can choose not to play there, I personally won't be

 

[vinylweatherman]

I understand that bonuses aren't obligatory. However IMPO they should treat every customer the same. Unless the customer has a negative history.

Also labeling non us players as bonus abusers (which is what they are technically doing) doesn't sound very becoming for a soon to be accredited casino.

People can choose not to play there, I personally won't be

I used to play there, way back when they were Playtech. I still have dormant accounts at two of their casinos. I didn't join the last one as it's branding was very US focussed at the time. Not only did they claim that all non US players were incapable of playing the slots "fairly" with a bonus, they took 2 weeks to pay as standard. The only thing that has changed is a reduction in the payment timeframes, but even 4 days is not at all attractive for the non US player.

With RTG, EVERY damn slot is now a "real series" slot, so non-US players either have to play without even the 30% bonuses, or never play what is the main selling point of the software, the Real Series slot engine. Alternatively, I could play at many other RTG casinos, play Real Series slots, and find bonuses of 100% or more freely available. These others DO bonus ban players, but on merit, not by claiming "the whole world" are against them.

I believe this stance has little to do with any actual data that non US players can't be trusted not to "hack" the slots to their advantage, but to do with them having a very narrow target market of US players, and shutting out the rest by putting them off rather than going to the trouble to analyse each market in turn for risk vs promotions.

The daft thing is, I could easily "abuse" a Main Street bonus without going anywhere near a Real Series slot, in fact, having an excuse for NOT playing slots "like a normal recreational player would" is a distinct advantage.

 

[universal4]

and why only non-US players are capable of figuring it out.

Cause us yanks just don't "get it".

Rick

 

[vinylweatherman]

Cause us yanks just don't "get it".

Rick

The problem is, neither do I

How can I "skillfully" play the real series slots to the extent that a casino group is sufficiently worried that I can consistently beat a 30% bonus, so they had better make it impossible to beat by making the WR 100x.

You yanks have also had your intelligence insulted by the implication that you are not clever enough to figure out what everyone in the rest of the world knows, how to beat the slots.

The only people to claim they can beat the slots by seeing the "patterns" and thus alter their bets at opportune moments are awarded tin foil hats. Of course, if one could predict the cycles, one would ramp up the stake when a bonus round was "due", and thus beat the casino consistently. Some players seem to have the skills necessary to manipulate the RJs to pop on demand, but unfortunately they can only do so at the dodgier joints, and the only evidence for their exploits is the winners roll published by said dodgy casinos

 

[pmutts]

I never thought I would say this to NIFTY

IMO, and I've always been of this opinion, accredited casinos should be held to a specific processing timeframe in relation to withdrawals.

By "process" I mean the cashout should be audited/verified and released within a set timeframe. Given the current US situation, its unreasonable to impose conditions on the transmission time, but AFAIC there is NO excuse for not sending/finalising a withdrawal within a reasonable time.

My suggestion is:

1. Accredited Casinos must process withdrawals within 48 hours of the withdrawal request, with the exception of first time withdrawals which must be processed within 72 hours.

2. If Accredited Casinos are happy to take deposits and be fully operational in all other aspects 7 days a week, then they should be processing withdrawals 7 days a week as well.

3. The above timeframes are waived in cases of suspected fraud and/or breach of terms.

I would think that any operator who respects and values their customers would have no problem implementing the above.

If these terms are not to be considered for general implementation across the board (although I sincerely hope they will be) then they should be applied to Main Street Group during their BOF at a minimum.....lets see how serious they really are.

I personally don't think that "must pay in a timely manner etc" is strict or tough enough, and is an area of accreditation that requires a review.

I completely agree with you. I could not have voiced or worded my own opinion regarding this matter any better than you did.

 

[universal4]

You yanks have also had your intelligence insulted by the implication that you are not clever enough to figure out what everyone in the rest of the world knows, how to beat the slots.

Huh?

After putting my money in I couldn't find the handle so I didn't know how to make the little wheels spin.

I guess playing online might not be a good idea until I put some handles on my computer.

Would love to see the things Nifty recommended implimented accross the board.

Rick

 

[vinylweatherman]

Huh?

After putting my money in I couldn't find the handle so I didn't know how to make the little wheels spin.

I guess playing online might not be a good idea until I put some handles on my computer.

Would love to see the things Nifty recommended implimented accross the board.

Rick

It may not be that. It seems Neteller contains "special" magic money that strikes fear into many casinos. They believe Neteller deposits are blessed, and thus they also seem to attract the same restrictions on bonuses, ranging from a complete ban at Rushmore (but who gives a t*** - Neteller users aren't that stupid that they would deposit there), to a 20x WR on the DEPOSIT at Ladbrokes before they will even contemplate awarding the bonus with a 30x WR.

Obviously, yanks are denied access to this special blessed money, and have to use second rate money scraped through byzantine bureaucratic hoops just to get it out of the country and into the casino.

Maybe attaching a handle to the PC would help.

I wonder if Windows 8 users will suffer extra restrictions because the OS can work on all kinds of device, and Microsoft scuppered the user agent string in IE10 so casinos can't spy so much on players and accuse them of "multiple browsers" (whatever the **** that means).


Still, bring back Frozen Assets and I will abuse the hell out of their bonuses without going near a real series slot

 

[The Dude]

1. Accredited Casinos must process withdrawals within 48 hours of the withdrawal request, with the exception of first time withdrawals which must be processed within 72 hours...

I'm sure this is already being done since the longest cashout period of any of the casinos listed here (according to the individual accredited casino pages) is 48 hours.

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Nifty is right - the process or cashout needs to be defined better in the accred section.

 

[MisterBJ]

When all said and done. I think Main Street will become accredited here. They are a good group. Their bonuses are cashable and most table games are allowed. I have never waited on a check by regular mail over 1 week from cashout.

 

[colly]

I suspect they are targeting the USA market which has much less choice than the rest of the world- accredited or not who is going to play a casino with the same series of games and an average payout time when they have a 100 times play through requirment if they take a bonus when they can play a casino with between 15 and 30 times, the same games and same or faster payouts= - even if I am playing VP and not using a bonus I am going to play at the casino that treats me nicely (and that includes not labelling me a bonus abuser becasue I am AUstralian) and that will pay me in the same or a faster time frame.

The business model only makes sense if it is based on the USA markets as seriously it is only the USA that gets "normal treatment" and are going to go for this.

 

[chayton]

I'm sure this is already being done since the longest cashout period of any of the casinos listed here (according to the individual accredited casino pages) is 48 hours.

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Nifty is right - the process or cashout needs to be defined better in the accred section.

*business hours* - if a casino doesn't process on weekends that can stretch to 4-5 days.

 

[vinylweatherman]

I'm sure this is already being done since the longest cashout period of any of the casinos listed here (according to the individual accredited casino pages) is 48 hours.

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Nifty is right - the process or cashout needs to be defined better in the accred section.

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

Others often have 48 hours as their MINIMUM, even though it is quoted as "average". Often a 48 hours becomes 72 held in pending, and this is during the working week, not down to any weekends. I have had the odd 96 hours from a "48 hour" listed casino. They all cover their asses by stating it can "take 1-3 days" for the money to show in Neteller, but we all know that the delay has nothing to do with Neteller, but is down to the casinos' own processor.

I expect many of the other pages are out of date, and with few exceptions, changes in processing leads to it taking ever longer for players to receive the money.

 

[colly]

*business hours* - if a casino doesn't process on weekends that can stretch to 4-5 days.

In my world, commercial world and retail world business hours means when I am open for business and a business day is one where business is conducted- a business eg a casino that operates 24/7 as an industry standard has business days of 7 days and business hours of 24hrs. Imagine if a land based casino said business days were Monday to friday?

I still struggle with why this concept is so difficult for many casinos

 

[maphesto]

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Can the rep clarify this?

In my world, commercial world and retail world business hours means when I am open for business and a business day is one where business is conducted- a business eg a casino that operates 24/7 as an industry standard has business days of 7 days and business hours of 24hrs. Imagine if a land based casino said business days were Monday to friday?

Reversal periods are a shame for the industry. As you point out, the casinos are open for business 24/7 but many of the casinos are not willing to count all hours when it comes to reversal periods.

Slight derail now, to answer VWM:

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

I can't understand this, we had this discussed a few months ago and according to my experience they definately have a shorter pending period than Jackpot Factory. My last withdrawal with Gaming Club was made the night between Friday and Saturday, on Monday the pending period was over and the money was on my debit card account on Tuesday. The weekend was the reversal period. This was yesterday, which makes it fresh information.

[/DERAIL]

 

[bsilva028]

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

Others often have 48 hours as their MINIMUM, even though it is quoted as "average". Often a 48 hours becomes 72 held in pending, and this is during the working week, not down to any weekends. I have had the odd 96 hours from a "48 hour" listed casino. They all cover their asses by stating it can "take 1-3 days" for the money to show in Neteller, but we all know that the delay has nothing to do with Neteller, but is down to the casinos' own processor.

I expect many of the other pages are out of date, and with few exceptions, changes in processing leads to it taking ever longer for players to receive the money.

i made a withdraw at digimedia recently on a saturday and i get paid on tuesday morning

 

[The Dude]

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

Others often have 48 hours as their MINIMUM, even though it is quoted as "average". Often a 48 hours becomes 72 held in pending, and this is during the working week, not down to any weekends. I have had the odd 96 hours from a "48 hour" listed casino. They all cover their asses by stating it can "take 1-3 days" for the money to show in Neteller, but we all know that the delay has nothing to do with Neteller, but is down to the casinos' own processor.

I expect many of the other pages are out of date, and with few exceptions, changes in processing leads to it taking ever longer for players to receive the money.

On each and every page in the accredited section, there is a link to this forum here:
https://sussexmskpartnershipeast.com/forums/community/accredited-casinos-updates/

If there are any discrepancies, then they need to be reported in that forum. As far as I know, the payout times are correct. If it states 48 hours for payout times - that's 48 hours - not 48 working hours.

If there is information that is incorrect, then post what it should be. The more members are involved in this process, the more accurate it will be.

 

[MainstAffiliate]

Can the rep clarify this?

[/DERAIL]

Hi,

With regards to any payout queries - the time frames listed on our cashier sites were changed a long time ago when the environment changed to allow for more time to service clients under the circumstances. As many of you know our main market is the US and the landscape is not what it used to be. It does not normally ever take longer than a week for anyone to receive their payments however we allowed ourselves up to 2 weeks to be on the safe side. We err on the side of caution here. Withdrawal requests are reviewed daily and flow relatively quickly through the system. If further information, documentation, security clearance or game play is an issue then obviously this slows down the payout time frame. Up until recently withdrawal requests were processed and sent out within 48 hours (provided nothing further was required).

Thanks,
Jason

 

[The Dude]

Since the traffic here is about 75% non-US, would payments for non-US players be quicker? If I recall correctly, back in the day Mainstreet payments to Neteller were within 1-2 business days. But then that may have been when Mainstreet was on the Playtech platform. I can't remember

 

[MisterBJ]

Mainstreet is a great group. Its the only one that I found that has cashable bonuses and all games counts. On Saturdays they give you 95% cashable bonuses. And surprise bonuses thru out the week. THEY ARE ALL CASHABLE WITH FAIR WAGER REQUIREMENTS. Thus far I have only had to wait 7 days by regular mail to receive checks. 2 to 3 days for Express Mail. I have NEVER had a bounced check. Their support agents could use better training. But Main Street gets 75% of my deposits.

PS Mainstreet please add two hands BJ instead of the current one hand that you currently have available.

 

[SirWegs]

Just a question, how do you dare to take US players after what happened on "Black Friday"?

 

[bsilva028]

Hi,

With regards to any payout queries - the time frames listed on our cashier sites were changed a long time ago when the environment changed to allow for more time to service clients under the circumstances. As many of you know our main market is the US and the landscape is not what it used to be. It does not normally ever take longer than a week for anyone to receive their payments however we allowed ourselves up to 2 weeks to be on the safe side. We err on the side of caution here. Withdrawal requests are reviewed daily and flow relatively quickly through the system. If further information, documentation, security clearance or game play is an issue then obviously this slows down the payout time frame. Up until recently withdrawal requests were processed and sent out within 48 hours (provided nothing further was required).

Thanks,
Jason

and that means that all players out of usa are high risk / fraudsters / bonus abusers like says in the site? and means too, that you put the wr 100x deposite + bonus?
and if the US are the market why so many spams to open accounts with the group? only this year was more than 15 mails already. (where i already have account open but without use of course) and other mails directly from you offering the weekly and weekend bonuses etc, its a way of call people out of us to play but with 100x more,

that is not fair, its not correct in my opinion, if target is US dont send spams and weekly and weekend bonuses to players out of there, or send withtout the 100*WR

 

[pmutts]

Fellow Americans -- This is your chance to hold them to the standard!

On each and every page in the accredited section, there is a link to this forum here:
https://sussexmskpartnershipeast.com/forums/community/accredited-casinos-updates/

If there are any discrepancies, then they need to be reported in that forum. As far as I know, the payout times are correct. If it states 48 hours for payout times - that's 48 hours - not 48 working hours.

If there is information that is incorrect, then post what it should be. The more members are involved in this process, the more accurate it will be.

I strongly encourage each and every one of us to monitor, document, and report EVERY single instance that an Accredited Casino fails to pull any withdrawal from pending status within 48 hours - not 48 working hours!

This should include any form of withdrawal, including checks, Pay My Card, Wire Transfer, ACH, and Web Wallets. The reality is that not a single US Facing Casino does this consistently because none of them process on Saturday and Sunday with InetBet being the possible exception for Web Wallets.

If you hit a win on late Thursday night at any of the Club World Group, it will sit in pending until at least Monday and more likely Tuesday and they are the best. It will be longer if you do not withdraw to OK Pay.

Jackpot Capital Group has made it perfectly clear they don't count weekends. If you do not cash out by Midnight at any US Facing RTG by Wednesday night at Midnight Eastern, in all likelihood your withdrawal will sit in pending like the proverbial carrot on a string in front of the horse--throughout the entire weekend to give us every opportunity to throw the money back.

It takes incredible psychological discipline for many or perhaps most gamblers to resist the temptations caused by these tactics. I have allowed myself to fall victim to this underhanded BS to the tune of an ungodly amount of money over the years--it pains me to think about it.

So--in the future I will do as Brian has requested and use the link to report each and every instance a casino fails to meet this standard and I hope everyone else will do the same.

Hopefully this will effect change. Otherwise, there will not be any Accredited Casinos that cater to Americans.

 

[slotmaster]

Still no withdraw options in main cashier plus high minimum limits to withdraw. You have had a secondary cashier section that includes instadebit as a withdraw option but every time you try to use it it says fees have not been decided yet, this has been what 5 years since adding this cashier screen!

GG main street.

Therefore they should not be accredited.

 

[vinylweatherman]

and that means that all players out of usa are high risk / fraudsters / bonus abusers like says in the site? and means too, that you put the wr 100x deposite + bonus?
and if the US are the market why so many spams to open accounts with the group? only this year was more than 15 mails already. (where i already have account open but without use of course) and other mails directly from you offering the weekly and weekend bonuses etc, its a way of call people out of us to play but with 100x more,

that is not fair, its not correct in my opinion, if target is US dont send spams and weekly and weekend bonuses to players out of there, or send withtout the 100*WR

It's a load of horseshit, but the intent is to keep the focus on the US, and deter too many players from signing up from elsewhere. Many casinos blacklist specific countries, but Main Street are the only one who consider every single non US person an "abuser" of some kind.

If they suddenly lose the US market, they will be in trouble because they will have to move from calling us "abusers" to enticing us overnight. Many non US players have already decided to stay away from Main Street because of the past policy of two weeks pending, even for non US players, the addition of the 100x WR will have deterred many more, except those who don't usually play with bonuses, a small minority of players.

It seems that the operators still in the US are confident that the worst is now over, and that the US authorities are not going to do much further damage to their processing pathways. For the few that remain in the US, there is a very big market still, despite the troubles having deterred many players.

What might cause a sudden drop in player numbers is US regulation opening up some legal competition, where players will KNOW that they are not going to have to run the gauntlet of seizures, shady processors, or operators that vanish overnight.

As a UK player, I have a wide selection of casinos offering 30x WR and fully cashable boni, Main Street is just not attractive with it's 100x WR. My accounts there have been dormant for some time, and look like staying that way.

 

[drewbuggsy]

I would like to say "no thank you" to this group. I really get a bad feeling. They seem to feel free to do with your money what they like. They send payments slowly, they ask for extra documents and unneccessary things that delay. They have made up ridiculous reasons to not pay others in the past. (At one point they claimed that an Australian player would have thousands confiscated because he played the same games and style as some players on the other side of the world in the US.). All this is dodgy.
They also don't have many payment options. No NT. No MB. If you are not from America this is a bad group to play. If you are from America it probably is still a bad idea to play.

They should just state boldly on the site "only US players welcome" blechh... no thanks on this bunch. I hope that they don't get accredited until they fix these things and pay the ppl that they owe.

 

[bpb]

From the US here. In my experience, main St has paid as quickly as several other accredited casinos over the past 18 months. A bit faster actually. Their cashier has also been more responsive to alerting me about the status of withdrawals than other accredited casinos.

Based on my experience, I can't see why payment processing to US players would be any reason to keep them from returning to the accredited list.

 

[bsilva028]

It's a load of horseshit, but the intent is to keep the focus on the US, and deter too many players from signing up from elsewhere. Many casinos blacklist specific countries, but Main Street are the only one who consider every single non US person an "abuser" of some kind.

If they suddenly lose the US market, they will be in trouble because they will have to move from calling us "abusers" to enticing us overnight. Many non US players have already decided to stay away from Main Street because of the past policy of two weeks pending, even for non US players, the addition of the 100x WR will have deterred many more, except those who don't usually play with bonuses, a small minority of players.

It seems that the operators still in the US are confident that the worst is now over, and that the US authorities are not going to do much further damage to their processing pathways. For the few that remain in the US, there is a very big market still, despite the troubles having deterred many players.

What might cause a sudden drop in player numbers is US regulation opening up some legal competition, where players will KNOW that they are not going to have to run the gauntlet of seizures, shady processors, or operators that vanish overnight.

As a UK player, I have a wide selection of casinos offering 30x WR and fully cashable boni, Main Street is just not attractive with it's 100x WR. My accounts there have been dormant for some time, and look like staying that way.

what i sthill dont understand is:
if they are focused on US and have the 100x WR to all other countries and all players out of us are "fraudsters" / "bonus abusers" etc...
why they send promotionals e-mails?

may be bad casino practice, because if players of other countries are bonus abusers, they shouldnt give bonuses right? but they do, and every weeks

the REP here, said in a post before "our target market is US only", so my question is: why send bonus to the players that the group says "fraudsters and bonus abusers" all the weeks / weekends? if are bonus abusers?????

 

[BBKPoker]

This group is a mess, delayed cashouts, and a complete circle jerk over documentation requests, wanted all kinds of signed fax back forms the last time I played them despite only using an ewallet. Sent the normal documents, id, bill, e-wallet screenshot, etc. Wait forever for them to respond, they want faxbacks, send those in, get an automated response acknowleding they have them, no response from casino, email them to ask what happened, they say I never sent in docs despite auto-response, send them in again they blame attachment size even though they are well under the limit, repeat for a good six weeks, threaten to complain to their licensor, finally get a response that they approved docs, wait another 3 weeks to be paid.

I wouldn't put a penny on here.

 

[gloria460]

I had to pm the rep here because they said we received your documents but when I asked chat and called on the phone they would not tell me if they were approved or not.

They said they sent out an email and I only use gmail and I did a search in my spam folder and inbox for any mail from Oldhavana and nothing there. They still haven't said after two weeks that they're approved or not just that they have them.

I've decided to play there sparingly

 

[mrmark21]

I agree, This group does seem a mess. They also seem to have a negative attitude towards non us players. I certainly wont be playing there.

 

[maxd]

FWIW I submitted an issue to these guys almost a month ago. No response. Admittedly it was a rather general complaint -- player was hoping for better treatment from CS -- but still, a reply of some kind would have been in order. Issue details have been resent. <insert waiting lounge music here>

 

[bsilva028]

i also sthill waiting from an answer from the rep about my question, i would not complaint becaus has nothing to complaint only a single and simpel answer

if the group as focused on us players and all our players have 100x wr because they interest is only us, why they spam othe players out of us with huge bonuses "on next deposite"??

to encourage players to deposite and get the ridiculous WR? i would like to see what the rep as to say to this.

 

[vinylweatherman]

i also sthill waiting from an answer from the rep about my question, i would not complaint becaus has nothing to complaint only a single and simpel answer

if the group as focused on us players and all our players have 100x wr because they interest is only us, why they spam othe players out of us with huge bonuses "on next deposite"??

to encourage players to deposite and get the ridiculous WR? i would like to see what the rep as to say to this.

..because the still want your money in order to subsidise the US market.

100x WR makes it highly unlikely you will have anything to withdraw, but you still give them your deposit. US players have a lower WR, so are more likely to be able to withdraw, hence their withdrawals are being subsidised by non US players who are lured in by the offers.

They no longer send me any email offers, but when they did, they tended to be very low for RTG, around 25% to 40% at most, and there was already an extra 10% just for US players (but they didn't say so up front, instead the additional 10% was for using deposit methods that are only available to US customers).

Now, 100x WR on a 25% to 40% bonus is INSANE, given that a "bad" Microgaming will make it 50x, and a regular WR is 30x.

If the bonuses were "insane" as well as the WR it might be worth a shot because of the chance of catching a random jackpot. A it stands, this group should be left for the Americans, and avoided by the rest of us.

 

[bsilva028]

..because the still want your money in order to subsidise the US market.

100x WR makes it highly unlikely you will have anything to withdraw, but you still give them your deposit. US players have a lower WR, so are more likely to be able to withdraw, hence their withdrawals are being subsidised by non US players who are lured in by the offers.

They no longer send me any email offers, but when they did, they tended to be very low for RTG, around 25% to 40% at most, and there was already an extra 10% just for US players (but they didn't say so up front, instead the additional 10% was for using deposit methods that are only available to US customers).

Now, 100x WR on a 25% to 40% bonus is INSANE, given that a "bad" Microgaming will make it 50x, and a regular WR is 30x.

If the bonuses were "insane" as well as the WR it might be worth a shot because of the chance of catching a random jackpot. A it stands, this group should be left for the Americans, and avoided by the rest of us.

i received last week from sun palace, with 100% bonus on my next deposite with "LOW WR", in BIG LETTERS, but in the "terms & conditions" apply, it has the 100X WR, so thats pure false marketing, unethical and bad casino practice

 

[dionysus]

i received last week from sun palace, with 100% bonus on my next deposite with "LOW WR", in BIG LETTERS, but in the "terms & conditions" apply, it has the 100X WR, so thats pure false marketing, unethical and bad casino practice

if 100X is low, wth is is a high WR?

 

[tinybettor]

if 100X is low, wth is is a high WR?

oh, nothing too much, just 1000x WR.