N1 Casino rant and its CM Ratings

[trees]

Hello there, hope you’re doing well.
I'm representing N1 Partners Casino Group. So let me draw your attention to our casinos' list. Our brands are N1 Casino, SlotHunter, DasIst, Joo and LadyHammer Casino. Please feel free to pm me with your personal details in order to look into any issues concerning specific to Our casino group.

Thanks for understanding

Kind reg

thumbs down from me to N1 casino anyway.
last week felt be conned with them. lost 800 euro send email to vip. answer 0,0 euro cashback.
if i only knew they wont give me i had never deposit first place there.

 

[curremon]

unreleaded shit,.

 

[hhhelllo]

You will probably get told that they are good people. Opinions may differ. If people would stop playing there they would eventually realize they cant treat people like shit and getting away with it just for being nice and full of great excuses with the right couple of people. Casinos from this group changed a lot over time, especially the ones liscenced with mga. Nothing special. It’s not even possible to know who owns these joints and there is a lot of money involved. Not really suprising.

 

[blissgxng]

Yeah ill never play at any of the above mentioned casinos by the "rep". First time I've seen a post by them and it was a comment. @N1REP Should post a thrad apologizing and addressing the mass amount of player complaints that have gone unanswered in the last couple months. Simply type n1 casino into the search bar, almost guaranteed you won't find anything positive. Wake up, Get Real and start changing. You would be amazed at how fast good word travels.

 

[The Dude]

Yeah ill never play at any of the above mentioned casinos by the "rep". First time I've seen a post by them and it was a comment. @N1REP Should post a thrad apologizing and addressing the mass amount of player complaints that have gone unanswered in the last couple months. Simply type n1 casino into the search bar, almost guaranteed you won't find anything positive. Wake up, Get Real and start changing. You would be amazed at how fast good word travels.

Where are the unanswered complaints? We have a way to submit formal REAL complaints via our PAB system at Casinomeister. I can attest that this year we have had ONE for N1Casino which was an issue about ID docs be verified - and it was resolved a few weeks ago. We have zero on King Billy. So where is the evidence?

Rants on the Internet is not evidence - they are rants.

 

[blissgxng]

Where are the unanswered complaints? We have a way to submit formal REAL complaints via our PAB system at Casinomeister. I can attest that this year we have had ONE for N1Casino which was an issue about ID docs be verified - and it was resolved a few weeks ago. We have zero on King Billy. So where is the evidence?

Rants on the Internet is not evidence - they are rants.

I wasn't referring to the few players who actually have the time to submit a pab. I'm talking general discussion in the forum? You search unibet , coolbet, l@l , a variety of other casinos, reps or ownership companies and you'll see almost nothing but positive chatter amongst the forum. Whereas with n1 and affiliated casinos its almost difficult to find positive first hand reviews.

 

[blissgxng]

I wasn't referring to the few players who actually have the time to submit a pab. I'm talking general discussion in the forum? You search unibet , coolbet, l@l , a variety of other casinos, reps or ownership companies and you'll see almost nothing but positive chatter amongst the forum. Whereas with n1 and affiliated casinos its almost difficult to find positive first hand reviews.

Especially when the rep hasn't been active in 2 months and the PAB system doesn't show any n1 complaints as handled or resolved most say waiting for response or in progress it is very debilitating for a player to want to take the hours out of their day to try and fight which may as well be a team of highly meticulous lawyers who nit pick and find anyway to not pay what money they owe to players. Don't get me wrong I've put thousands into n1 casinos such as dasist, King bills, n1 etc and im fine if I lose but when I did win and attempt to cashout 1500 on dasist I sent every document asked for over and over for days back and forth between us I submitted so many documents bank statements. Tax bills. Credit bills, photo ID front back, bank card front back, sxreenshots of bank page, bank statement of original deposit months earlier, selfie with ID which continously kept being declined until at which point a week later when I finally gave in and reversed the week long pending transfer which was supposed to be paid within 24hrs to my bank card when I expressly was told I was verified and withdrawals would be processed when I hit withdraw button. Then boom all of sudden they find all these problems with every document previously sent. Oh and after no response for 3 days after sending last batch of documents after I reversed with drawl I got an email saying please re upload the attached documents to ur account and you will be approved. This happened months ago and just talking about it gets my heart pulsing. The men or women in charge of these places are nothing more then proffesional & legal con artists. Probably will be banned for this post because of the clear and unjustified influence n1 has on this website and on the leader. LOOK AT THE FORUM POSTS & COMMENTS! The people you promised to keep safe are devastated because they chose to play at the highest ranked casino on your list which is in clear controversy (according to the forum) and have had nothing but nightmares with them they never even slightly expected because of you and your "amazing casino review and keeping them at #1 for months on end"

 

[colinsunderland]

Especially when the rep hasn't been active in 2 months and the PAB system doesn't show any n1 complaints as handled or resolved most say waiting for response or in progress it is very debilitating for a player to want to take the hours out of their day to try and fight which may as well be a team of highly meticulous lawyers who nit pick and find anyway to not pay what money they owe to players. Don't get me wrong I've put thousands into n1 casinos such as dasist, King bills, n1 etc and im fine if I lose but when I did win and attempt to cashout 1500 on dasist I sent every document asked for over and over for days back and forth between us I submitted so many documents bank statements. Tax bills. Credit bills, photo ID front back, bank card front back, sxreenshots of bank page, bank statement of original deposit months earlier, selfie with ID which continously kept being declined until at which point a week later when I finally gave in and reversed the week long pending transfer which was supposed to be paid within 24hrs to my bank card when I expressly was told I was verified and withdrawals would be processed when I hit withdraw button. Then boom all of sudden they find all these problems with every document previously sent. Oh and after no response for 3 days after sending last batch of documents after I reversed with drawl I got an email saying please re upload the attached documents to ur account and you will be approved. This happened months ago and just talking about it gets my heart pulsing. The men or women in charge of these places are nothing more then proffesional & legal con artists. Probably will be banned for this post because of the clear and unjustified influence n1 has on this website and on the leader. LOOK AT THE FORUM POSTS & COMMENTS! The people you promised to keep safe are devastated because they chose to play at the highest ranked casino on your list which is in clear controversy (according to the forum) and have had nothing but nightmares with them they never even slightly expected because of you and your "amazing casino review and keeping them at #1 for months on end"

When you open your massive rant with a lie, then it calls everything else you say into question.
Rep hasn't been active in 2 months but replied to this thread 24 hours ago?

 

[hhhelllo]

Will all due respect, I agree with the guy.
@colinsunderland who cares if the n1 rep responded really... it’s always the same treatment around their brand and/or ´not partners’ under same liscense. Just read his dasist experience. They do exactly that to everyone of their customers unless you have contacts like max that does a PAB for you. All of a sudden someone you never spoke to reaches you by email and payment is processed like it’s 2015 all over again. And yes people become insane when they are abused like that. I look like a fool when I did my only pab ever in 15 years of gambling against praise casino. Another n1 ltd great place to get bent backwards with their insane sow requests one after the other for a single 40$ deposit. The people running these casinos are geniuses. They are charming to the right persons at the right time while they continue to push their luck abusing everyone else preparing their next colorful story to convince people in public forums that their situation is very difficult and blablabla. It’s all lies guys. If you opinion differ, maybe its time to act as a player since you obvisouly did not do that in a very long time. Just do it please Make a small deposit. Win more than 1000$ and click withdrawal. Now you can enjoy the n1 treatment. The real one.

Personally, I stop 100% of my play with any casino related to them. I made a couple deposits around their brand after the praise indicident and felt so dumb it’s hard to describe. No more.

Yeah I know. I got paid. After the 3rd etransfer... because they canceled themselves the first 2 after initiating the process. Obviously gigadat never clearly told me that. But when you have been around, you understand when you are being laughed at. They had a very nice story as usual. And lots of different ones ready for you when you decide to trust them just this once.

IMO the real accreditation should come from the meister himself after crushing their casino for a couple grand after one single deposit without them knowing who he is. I know its not possible. There wouldnt be any mga liscenced casino linked to n1 partners in the accredited list. Any n1 ltd casinos sharing the same mga liscense either exept a very very short list.

Not trying to bash a company with underserved comments. Just my honest opinion about a group I despise for all the right reasons. Evil geniuses that will abuse until there is nothing left.

 

[The Dude]

Especially when the rep hasn't been active in 2 months and the PAB system doesn't show any n1 complaints as handled or resolved most say waiting for response or in progress it is very debilitating for a player to want to take the hours out of their day to try and fight which may as well be a team of highly meticulous lawyers who nit pick and find anyway to not pay what money they owe to players. Don't get me wrong I've put thousands into n1 casinos such as dasist, King bills, n1 etc and im fine if I lose but when I did win and attempt to cashout 1500 on dasist I sent every document asked for over and over for days back and forth between us I submitted so many documents bank statements. Tax bills. Credit bills, photo ID front back, bank card front back, sxreenshots of bank page, bank statement of original deposit months earlier, selfie with ID which continously kept being declined until at which point a week later when I finally gave in and reversed the week long pending transfer which was supposed to be paid within 24hrs to my bank card when I expressly was told I was verified and withdrawals would be processed when I hit withdraw button. Then boom all of sudden they find all these problems with every document previously sent. Oh and after no response for 3 days after sending last batch of documents after I reversed with drawl I got an email saying please re upload the attached documents to ur account and you will be approved. This happened months ago and just talking about it gets my heart pulsing. The men or women in charge of these places are nothing more then proffesional & legal con artists. Probably will be banned for this post because of the clear and unjustified influence n1 has on this website and on the leader. LOOK AT THE FORUM POSTS & COMMENTS! The people you promised to keep safe are devastated because they chose to play at the highest ranked casino on your list which is in clear controversy (according to the forum) and have had nothing but nightmares with them they never even slightly expected because of you and your "amazing casino review and keeping them at #1 for months on end"

No one gets banned here for expressing opinions unless they call me swear words. LOL

N1Casino is not the highest ranked casino on the site - it is a high ranked casino - these casinos score higher: Unibet, NordicBet, Betsson, and Unibet USA. Mind you, scoring is dynamic and fluctuates. As for the scoring - as I have explained loads of times, it is based on a mathematic formula which is explained here: Casino Reviews: Rating System Explanation

N1casino is one of the top scored Certified Casino which is explained fully here:
Casinomeister®'s Seal of Accreditation

Also, if you read the reviews - which I really hope some of you are doing, there are the User Ratings as well:

These are from our Meister Minions which are your fellow members. I will see if we can make the User Ratings sortable this upcoming week. Maybe this will be helpful for you.

 

[blissgxng]

Will all due respect, I agree with the guy.
@colinsunderland who cares if the n1 rep responded really... it’s always the same treatment around their brand and/or ´not partners’ under same liscense. Just read his dasist experience. They do exactly that to everyone of their customers unless you have contacts like max that does a PAB for you. All of a sudden someone you never spoke to reaches you by email and payment is processed like it’s 2015 all over again. And yes people become insane when they are abused like that. I look like a fool when I did my only pab ever in 15 years of gambling against praise casino. Another n1 ltd great place to get bent backwards with their insane sow requests one after the other for a single 40$ deposit. The people running these casinos are geniuses. They are charming to the right persons at the right time while they continue to push their luck abusing everyone else preparing their next colorful story to convince people in public forums that their situation is very difficult and blablabla. It’s all lies guys. If you opinion differ, maybe its time to act as a player since you obvisouly did not do that in a very long time. Just do it please Make a small deposit. Win more than 1000$ and click withdrawal. Now you can enjoy the n1 treatment. The real one.

Personally, I stop 100% of my play with any casino related to them. I made a couple deposits around their brand after the praise indicident and felt so dumb it’s hard to describe. No more.

Yeah I know. I got paid. After the 3rd etransfer... because they canceled themselves the first 2 after initiating the process. Obviously gigadat never clearly told me that. But when you have been around, you understand when you are being laughed at. They had a very nice story as usual. And lots of different ones ready for you when you decide to trust them just this once.

IMO the real accreditation should come from the meister himself after crushing their casino for a couple grand after one single deposit without them knowing who he is. I know its not possible. There wouldnt be any mga liscenced casino linked to n1 partners in the accredited list. Any n1 ltd casinos sharing the same mga liscense either exept a very very short list.

Not trying to bash a company with underserved comments. Just my honest opinion about a group I despise for all the right reasons. Evil geniuses that will abuse until there is nothing left.

Thank you for the support im sorry you have had to deal with similar b.s. nightrush is only n1 interactive casino I will deposit into now. Used to deposit at slot wolf praise King billy dux masonslots guts bobs. Completed the entire welcome package at essentially every single one due to reviews everywhere. Never a single successful cashout.

 

[colinsunderland]

@colinsunderland who cares if the n1 rep responded really...

He obviously does or he wouldn't have felt the need to lie about it. I mean fair enough if the rep last posted a month ago, but 24 hours in this very thread lol

 

[hhhelllo]

Thank you for the support im sorry you have had to deal with similar b.s. nightrush is only n1 interactive casino I will deposit into now. Used to deposit at slot wolf praise King billy dux masonslots guts bobs. Completed the entire welcome package at essentially every single one due to reviews everywhere. Never a single successful cashout.

Well stop it.

I played at paradise casino for years almost everyday. The manager screwed me over for 80$ With the most pathetic attempt to blame mga for it. Account closed with the 80$ as a gift for his future child.

Dux, getslots and pinocasino are not perfect but not runned by the same people thats for sure. Different support, different way of handling things. At pino I was verified in 5 minutes. Cleared the first bonus with a 30$ deposit. Did the sow me? Hell no. Same agent from support processed the withdrawal himself in 30 seconds. Old school n1 treatment that wont even happen again at n1 partners casinos. These guys were clearrrrlllllly sold to assholes with bad intentions. We’ll never know obviously. I have never seen a buisness with such a low level of transparency. Its not to protect softswiss employess, its to scam customers.

 

[Slotplayer83]

They want to make profit. The less they pay out the more they keep for themself. That attitude what they have when hitting withdrawl is part of the (legal) con. Nobody in the world would take them into court. If one bad review is placed they pay a company that places positive reviews. Once my (honest) review got published, suddenly a streak of positive reviews followed for days.

Here's some proof to my claim. The stream after hitting a "positive" score suddenly stopped. I bet if you place a negative review the same would happen all over again. There are some very clever con artists only working for the interest of making more and more profit. I would not spend one single penny at any brand of n1casino at all.

The fact that they never replied to my email with account closure (it just did'nt feel right) was strike one. Strike 2 was getting free spins send days after my initial closure email. Strike 3 was the impossible task to get it closed, lol. Screw that. Stick to brands that are genuine respected, and not paid their way onto some forum list.

 

[TheAddict]

Ask Gamblers are great.
Nothing wrong with giving 0 shits if casinos (like Oshi casino, who ive never even deposited at, who sent me the email a few weeks ago, probably hoping im after a freebie) bribe customers with a 100 free spins no deposit offer if the customer is willing to write a good review so they might win a casino award on that shit hole of a website.

Edited due to accidently naming the wrong casino. doh.

 

[hhhelllo]

Well every n1 ltd and almost every direx/dama nv does that.
The only casino that is in the askgamblers award nominees not willing to do this crap is everum.
Thumbs up to them. Seems like a russian bunch of fair people. Clearly never changed owners over time. No stalling.. no bs. The only downside is the curacao liscense and 94% rtp on most slots. Better than any n1 ltd casino still.

 

[blissgxng]

No one gets banned here for expressing opinions unless they call me swear words. LOL

N1Casino is not the highest ranked casino on the site - it is a high ranked casino - these casinos score higher: Unibet, NordicBet, Betsson, and Unibet USA. Mind you, scoring is dynamic and fluctuates. As for the scoring - as I have explained loads of times, it is based on a mathematic formula which is explained here: Casino Reviews: Rating System Explanation

N1casino is one of the top scored Certified Casino which is explained fully here:
Casinomeister®'s Seal of Accreditation

Also, if you read the reviews - which I really hope some of you are doing, there are the User Ratings as well:

View attachment 155404
These are from our Meister Minions which are your fellow members. I will see if we can make the User Ratings sortable this upcoming week. Maybe this will be helpful for you.

Why do you keep standing up for them but not for yourself ? This is what I and everyone else sees on front page of website. First time forum viewers will only see this

 

[The Dude]

Why do you keep standing up for them but not for yourself ? This is what I and everyone else sees on front page of website. First time forum viewers will only see this

Do you read anything that I have explained to you? That is the lists of casinos that have been certified by us and NOT the top rated casinos.

It is also a dynamic list - those scores (which have been explained ad nauseam) are not something I am pulling out of my ass. These are 100% transparent and explained here: Casino Reviews: Rating System Explanation. Like many other sites, I do not manipulate the scores to my liking. If you don't like that a casino that you don't like has a good score, well tough beans. I am not changing the score because you don't like it.

And as I have explained before ad naseum, the Meister Minions can give their ratings AND COMMENTS which are added to the casino's review page. So if you were a Meister Minion, and you have had a shit experience at a casino, then my all means rate the casino wiht a score you feel is fair, comment on it, and I will add this to the review page.

The thing that sets this site apart from other sites is that we expect our visitors to actually read and make decisions for themselves. I have been operating this site for 23 years, and it has always been that way.

 

[N1 Partners Group]

Hello Guys.
I have left the office for the weekend but today I'm for you here. As far as I know, Kingbilly is owned and operated by Dama N.V. and is not one of the MGA sublicensed brands. It is also not in my rules to discuss other casinos, all information about the casino you are interested in can be found on their official website. At least, I think, trusted casinos have never hidden this information from their clients. As explained earlier, N1 Partners Casino Group has no direct or indirect relationship to this casino or another that is not part of our group, and we cannot be held responsible in this thread for other casinos. Hope this is obvious.

I want to emphasize N1 Partners Casino Group and N1 Interactive Limited - these are completely different concepts. N1 Partners Casino Group is a group of 5 casinos (I hope that this list will be replenished with new projects) and our group includes 3 casinos operated by N1 Interactive Ltd.

I agree, we were temporarily absent from the forum, unfortunately, for reasons beyond our control. We apologize if at this time help was needed for our players on the respected CasinoMeister forum. And thanks CasinoMeister team for allowing us to communicate more closely with our players.

Also, I still do not understand why the problem with another casino caused so much negativity in our direction. I'm happy to help our players out with any issues they might be having at our casinos. Anything I can do to help, let me know!
I am sure most serious casinos want to take good care of their customers. Our casino group is no exception. We value each of our players, these are not just words. But to be honest, it is difficult to read some of the negative threads.

Kind regards

 

[Slotplayer83]

Is it difficult? What about looking objectively to the filed complaints for a start?

 

[Meto95]

Stay away from n1 casino's, it's like playing on a scam Curaçao licensed casino.

Closed all my account there best thing I did in my life

 

[The Dude]

Stay away from n1 casino's, it's like playing on a scam Curaçao licensed casino.

Closed all my account there best thing I did in my life

Could you explain why in detail? That would be great - thanks.

 

[Meto95]

Could you explain why in detail? That would be great - thanks.

N1 Casino(Mason slot) STAY AWAY - Casinomeister Forum

 

[The Dude]

N1 Casino(Mason slot) STAY AWAY - Casinomeister Forum

That, my friend, should have been submitted as a PAB. On the surface, it looks like the casino screwed up. I don't get why you didn't submit one.

 

[Meto95]

It's not worth the time,

After I closed my account at n1 casino's I was so happy, nothing can chance that

 

[blissgxng]

It's not worth the time,

After I closed my account at n1 casino's I was so happy, nothing can chance that

Literally exactly the type of player I had mentioned to cm about not having the time nor energy to try and fight a bunch of lawyers over money he will most likely not get in the end anyways. I can imagine only 5-10% max! Of all players who are screwed by casinos that actually are aware of sites like this and thepogg will take it to that extent. If you don't have every chat documented every tiny little peice of evidence you don't stand a chance most of the time. As I told @CM just because there are low actual PAB doesn't mean that I'm delusional by searching n1 in the search bar and seeing all the first hand issues that countless people are having. How can that be just ignored ? Personally I have searched about 20 casinos in that search bar which saved me from depositing in about 17 of them. The players don't lie. They may not submit every single PAB Colin loves to wave in my face but that doesn't mean there aren't some serious issues that should be addressed?

 

[colinsunderland]

Literally exactly the type of player I had mentioned to cm about not having the time nor energy to try and fight a bunch of lawyers over money he will most likely not get in the end anyways. I can imagine only 5-10% max! Of all players who are screwed by casinos that actually are aware of sites like this and thepogg will take it to that extent. If you don't have every chat documented every tiny little peice of evidence you don't stand a chance most of the time. As I told @CM just because there are low actual PAB doesn't mean that I'm delusional by searching n1 in the search bar and seeing all the first hand issues that countless people are having. How can that be just ignored ? Personally I have searched about 20 casinos in that search bar which saved me from depositing in about 17 of them. The players don't lie. They may not submit every single PAB Colin loves to wave in my face but that doesn't mean there aren't some serious issues that should be addressed?

I presume it's me you mean by Colin, what do you mean by that?
If it's because I pulled you on the rep not being active for 2 months, when they had posted in the same thread less than 24 hours previously, then have another wave.

I have been very critical of the group in the recent past, so don't think I am just defending them, it was literally your post about them not being active that I pulled you up on, nothing else.

 

[The Dude]

The players don't lie.

Wow! Thanks for telling me this. I've been dealing with player complaints for 23 years, and I guess the players who lied to me were lying about lying. Thanks for setting me straight

 

[Slotplayer83]

That, my friend, should have been submitted as a PAB. On the surface, it looks like the casino screwed up. I don't get why you didn't submit one.

"On the surface it looks like the casino screwed up"

This is'nt a single incident that was done on human error. It's common practice and i strongly believe that the staff is just trained to practice these things really. They have monkeys for support / chat. Everything is aimed towards chat. The email department never gets answerred really. Ive bin there too. Ive initially only played and signed up due to the live game offerings, but after i attempted to close my account (i wrote an email) i get a mail a few days later with free spins awaiting. For the record there is'nt an option onsite to close your account.

Second pretty much all their games have a limited bet even if you play with hard cash. So in order to get to higher levels you gotta wager yourself to higher levels before you have that 'luxury' lol. The whole n1brand casinos are based on dodgy rules, terms and conditions and they make it very difficult on purpose to either cancel, close your account. In my beliefs they do it on purposs. Maximize profits.

They never verify your account(s) either. And thats where my suspicion came in. Because of that i knew that there was like a culprit waiting for me upon withdrawl. And that's where lots of players are getting screwed and not being paid out (as many of the complaints are based on).

Save yourself time, money, stress, AVOID n1casino. Please!

If you want to read about the practices:

You do not have permission to view link Log in or register now.

,

And then avoid the websites like askgambers that obviously place paid reviews in order for n1casino (duh).

Attachment was right after i placed my own review; they do that to generally hide the bad complaints about the casino and artifically screw up it's ratings for what it is. Where is @N1 Casino now right? I bet 5$ that he woud'nt be responding to above within a week.

 

[alcatraz]

Also, I still do not understand why the problem with another casino caused so much negativity in our direction. I'm happy to help our players out with any issues they might be having at our casinos. Anything I can do to help, let me know!
I am sure most serious casinos want to take good care of their customers. Our casino group is no exception. We value each of our players, these are not just words. But to be honest, it is difficult to read some of the negative threads.

Kind regards

I am a customer a longer time with N1 Casinos. Some of the mentioned occurences here cannot be totally dismissed. So far its correct that some of your casinos are truely engaged for players. However my experience is pretty mixed depending on where i use to play.

Example email support. You can try it as much you want. It seems to be not available. I have written mails to N1, maneki, Bobcasino, Spinia or Betamo. It is everywhere the same. You get a text block with a pre written answer or just no answer. So whatever support issue might be the question, things can only be solved with support agents in live chat.

Another thing is kyc. Its somewhat tricky if customers are required to pass this. So far i remember only one(!) casino of your group which did not discarded my payout during the kyc procedure. The worst experience i must say i had with maneki. Not only that they do not payout fast (its like waiting for someone entering his 9-5 job and approves everything manually, looks pre 2000ish to me), but even customers with approved ID´s or other documents are required to do so again. This is no joke. I am levelled as "vip" customer with maneki, but during my last cashout i was required to send an address proof again, not to mention i had several cashouts before. I have stored chat transcripts to proof my point just in case.

With N1 i got one time a cashback. You know if your casinos offer cashback to your customers, the word means something else, but not bonus with xxx wager bound to it. Sorry but thats pure marketing wishy-washy.

All the aforementioned incidents have lowered my opinion about N1 Group at all but to be honest its nothing which has driven me away since good experiences are still there. Nowadays i just sort out the annoying casinos and stay with the ones which seem to operate smoothly.

If interesting for you, i can list all the casinos (top/down) from the best to the worst in my personal opinion.

N1 imo needs to do some homework. This does not mean the casinos are good / bad entirely but there are things which as customer make you think should be handled better. I do not lightly critizise casinos and besides i am not this type of player who reverse and play back his winnings. However in many years of online gambling you can believe i experienced a lot of stuff which could be mentioned as positive and unfortunately negative too. N1 isnt that bad at all, but requires a better understanding of whats a customer friendly modus operandi.

 

[chuchu59]

Months ago I opened an account there. I sent docs, was verified but upon a cashout they suddenly said they wanted even more docs and denied my cashout. I havent returned since.

 

[Slotplayer83]

I dropped in a bet of 5$ that they woud'nt respond in here at all for a week. Seems like i'll win that bet.

 

[curremon]

Little rant here... They are fishing votes at AG by offering freespins wich they dont even add Low move imo

edit: Ah.. after years of playing there and being fully verified reason i didnt get spins for vote is that i have duplicate account WTF ? Also i asked about it on chat and was advised to send email , email to same person who im talking with.. well i went and sent emal but their mailbox is full Mailbox size limit exceeded 1623572514-VpJLBSzTMo-LrMSJLKF

 

[alcatraz]

Little rant here... They are fishing votes at AG by offering freespins wich they dont even add Low move imo

Indeed. Heard this from another player too. I think its time for CM to re evaluate some information regarding this casino group.

 

[colinsunderland]

@Casinomeister buying reviews is a little dodgy is it not?

 

[syntynyt]

Ive made my account here exclusively due to its CM ratings back in december. And was the last time i cared about what is accredited here because more often than not ive had a good service with casinos that were not accredited or in the grey zone. My vip level malfunctioned as in no rewards added, Olga/Ivan from livechat are clueless and takes an hour to respond to the basics and then you have to send an email that is ignored and what put the lid was not honoring a promo tourney they ran exclusively for a day to which i qualified by playing Pragmatic dross just for the sake of the promo. Promo sent from the casino themselves and Ivan claiming its from an affiliate. Then vip level resetted to the very beginning and accumulated points cancelled long before their due date.
A friend of mine had his account suspended for making multiple withdrawals over a 2 weeks period from a mere initial 20 deposit.
Add to it that they purchase positive reviews on Askgamblers with free spins.
Self excluded with a 5K wound, best decision ever. Even better would have been to stick to Paddy's highest RTP(except Red Tigers which is an awful provider anyway), rewards, exclusive card for instant cashouts and cashout back to bank card in 2 hours.

 

[alcatraz]

Add to it that they purchase positive reviews on Askgamblers with free spins.

They "purchase" but dont show willingness to pay.

 

[curremon]

They "purchase" but dont show willingness to pay.

Or they might even accuse you for duplicate account all of sudden after many many years of playing there instead of adding spins

 

[curremon]

And few hours after they said i have duplicate account and cant get any bonuses they send me email....

@N1 Casino get your shit together ffs

 

[alcatraz]

And few hours after they said i have duplicate account and cant get any bonuses they send me email....

And thats what i find questionable. I wonder if the N1 rep will spare a minute to clarify.

 

[curremon]

"As I may see from your account in our system, you've used few accounts in the same browser. According to our company policy, I'm afraid I can't show you screenshots or links regarding this matter. I hope for your understanding.
If there's anything else I can do for you please let me know. Have a great day."

I have never used any other account at this casino, no one else has played at my pc or phone, i havent used any public computers etc !

This group can say what they want without any proof, how fucking full of shit this is ?

 

[Kroffe]

"As I may see from your account in our system, you've used few accounts in the same browser. According to our company policy, I'm afraid I can't show you screenshots or links regarding this matter. I hope for your understanding.
If there's anything else I can do for you please let me know. Have a great day."

I have never used any other account at this casino, no one else has played at my pc or phone, i havent used any public computers etc !

This group can say what they want without any proof, how fucking full of shit this is ?

Sounds weird that they claim you have several accounts, but also say they cant show them to you.
I mean, they are your accounts (allegedly) so why wouldnt you be allowed to see the screenshots/links?
Weird.

 

[Slotplayer83]

@Casinomeister buying reviews is a little dodgy is it not?

It's an unfair practice, and it's only to keep the ponzi scheme whats called gambling going.

I told you the rep is'nt going to respond in here; 2 weeks have passed. What more can i contribute to the fact that this casino is just rogue; they accept everything but when it comes to paying players out; forget about it.

If you have an ongoing account; close it.

 

[curremon]

Sounds weird that they claim you have several accounts, but also say they cant show them to you.
I mean, they are your accounts (allegedly) so why wouldnt you be allowed to see the screenshots/links?
Weird.

Maybe they dont show them to me cause there is nothing to show... Well maybe there is my wifes account what was opened around same time when mine 5-6 years ago but that account has been and is dormant without any history ... I wonder why now since its not even long time ago when i completed kyc again..

 

[N1 Partners Group]

And few hours after they said i have duplicate account and cant get any bonuses they send me email....

@N1 Casino get your shit together ffs

Good morning, everyone and Happy Monday!

We are sorry for keeping you wait, due to weekends answers may delay a little bit.
Please specify the date of receipt of the bonus offer from the screenshot you provided. I will have a look what went wrong in case support guys haven't explained.

BR
N1 Casino

 

[colinsunderland]

Good morning, everyone and Happy Monday!

We are sorry for keeping you wait, due to weekends answers may delay a little bit.
Please specify the date of receipt of the bonus offer from the screenshot you provided. I will have a look what went wrong in case support guys haven't explained.

BR
N1 Casino

Morning
Any comment on your practice of paying for reviews? Surely if you are a good casino you don't need to pay for them?

 

[The Dude]

I'm not sure if this would qualify for paying for quality reveiws, but yes - it's a bit dodgy imo.

@N1 Casino - is that really necessary? In my opinion, it's dishonest and is creating a shill factory. It reeeks of amateurism, and I am surprised you are even admitting that you're doing this. No one should be incentivised to write something good. And as most everyone knows, most of AG's traffic is paid for via dodgy linking schemes and paid for traffic, it's not the best site to get a great review, unless you want to pay for it. Just because they get bucket loads of paid for traffic doesn't mean you have to suck up to them.

If you tried doing that here, you'd be having a lot of members getting banned for being shills. I would recomend not doing this anymore.

 

[N1 Partners Group]

Hi @Casinomeister, thank you for sharing Your thoughts. We always appreciate Your opinion and look to take as much as we can onboard. ?

But
Let me clarify the situation and explain our position concerning players' feedback.

First of all, such reviews show our management team that there’s always room for improvement to suit the needs of all our clients. We analyze players’ demands and needs to provide them with the best service possible, constantly seeking new ways to achieve these goals, so seeing all important traits mentioned in reviews shows us how we can improve our sites.

Also, we are feeling extra appreciative to the players for taking the time for us that's why we consider it necessary to thank them with a small prize.

We address players’ criticism, so if you think that we are only interested in positive reviews, this is not the case.

BR

 

[The Dude]

Hi @Casinomeister, thank you for sharing Your thoughts. We always appreciate Your opinion and look to take as much as we can onboard. ?

But
Let me clarify the situation and explain our position concerning players' feedback.

First of all, such reviews show our management team that there’s always room for improvement to suit the needs of all our clients. We analyze players’ demands and needs to provide them with the best service possible, constantly seeking new ways to achieve these goals, so seeing all important traits mentioned in reviews shows us how we can improve our sites.

Also, we are feeling extra appreciative to the players for taking the time for us that's why we consider it necessary to thank them with a small prize.

We address players’ criticism, so if you think that we are only interested in positive reviews, this is not the case.

BR

Then why are you asking them to post these "comments" on some affiliate site that is solely there to churn out players for their affiliated properties? Obviously, you are generating traffic to Ask Gamblers - and I'm not going to even address whatever deal is going on there. Why not use Trust Pilot - or create a blog on your own website?

It says clear as day to send you a screenshot of their positive review and you'll give them free spins (?!). Please don't think that I and the entire player community doesn't see what is going on here.

 

[N1 Partners Group]

I reviewed the text of the letters, yes, indeed, the message of this bonus offer needs to be improved. We will discuss this within the team based on the community's response.

I apologize if we have been misunderstood.

Then why are you asking them to post these "comments" on some affiliate site that is solely there to churn out players for their affiliated properties? Obviously, you are generating traffic to Ask Gamblers - and I'm not going to even address whatever deal is going on there. Why not use Trust Pilot - or create a blog on your own website?

It says clear as day to send you a screenshot of their positive review and you'll give them free spins (?!). Please don't think that I and the entire player community doesn't see what is going on here.