Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

Gambling News

Popular News Sections

About Us

About Us

external image

Videoslots - Newly Accredited

Click here for our Videoslots Review
Read more about Videoslots in our in-depth review
Big Thanks again to everyone! it's honestly very much appreciated. :)

Coming Soon @ :

  • LGA License
  • NetEnt Games & Live Casino
  • Unique Casino Gaming Concept
  • Really Fun & Cool New Site Features
  • Faster Cash-outs - ( Whilst most of our cashouts are already done relatively fast with max. 2-4 hrs timeframe, We're now working on Guaranteeing processing payments in 2-4 hours max across all of the payment methods available. )
  • UK License

So stay tuned for all the latest news ;)

Wishing you al the very best!

Cheers!
Lucas
:cheers:
 
Excellent. A supercasino with hundreds of games and many providers, plus fast cash-outs. As I recall they were very fast anyway but for all payment methods a big boon to the player. I would anticipate Videoslots ending up on or near the 9.0 mark eventually, as the service I experienced is easily on par with the best of the best anyway.
Once again congratulations to Lucas for all his endeavours and your site is a creditable addition to the accredited section (no pun intended.)

P.S. Don't ever change the races you have - I think they are one of the most innovative 'cash back' features I have seen at a casino, and are achievable by big and small depositors alike.

WTG......:thumbsup:
 
Just thought I'd update all on my comments in the BAP section regarding free spins and max cash out.

It seems CS gave me the incorrect information, and Lucas was nice enough to clarify the correct terms for me. If you are a depositing player, all free spin offers have the standard WR as per the terms, however there is no max cash out once WR is met.

The $20 max cash out as stated in the terms (and advised to me by CS incorrectly), only applies to non depositing players.

If any mods can delete that last comment of mine in the BAP, it would be appreciated, and may save other players any confusion if they don't continue to this thread. My BAP comment is the last comment in that thread before Casinomeisters final announcement.

Thanks Lucas, and congrats again.
 
Account closed. Terrible luck and loads of deposits (over about 25 deposits to be exact). IMO the comps are terrible as well. The choice of a 100% reload deposit match bonus (because I want to deposit after all that bad luck) or 10 free spins on Rook's Revenge valued at $2 (the same thing they give to new players). Well suffice it to say I got my revenge - Account closed ;)

P.s. I took the deposit match and lost it all in under fifteen minutes (I spent more time waiting for the games to load).
 
mrmark21 said:
Account closed. Terrible luck and loads of deposits (over about 25 deposits to be exact). IMO the comps are terrible as well. The choice of a 100% reload deposit match bonus (because I want to deposit after all that bad luck) or 10 free spins on Rook's Revenge valued at $2 (the same thing they give to new players). Well suffice it to say I got my revenge - Account closed ;)

P.s. I took the deposit match and lost it all in under fifteen minutes (I spent more time waiting for the games to load).
Click to expand...

That is how luck goes and that's gambling for you :rolleyes:
 
mrmark21 said:
So as an affiliate you believe that after over about 25 deposits all resulting in a loss that a $2 comp is acceptable?
Click to expand...

No not at all mate. If you were offered that then that is a disgrace. I was just talking about luck :thumbsup:

I had around 50 deposits at Betsafe before I finally made cashout this year.

At MrGreen my last cashout was back in 2012 and I think my total of deposits is way over 100 and over £2000 there. But yes have been given couple nice comps from Andy there to try help turn my luck.

But that has still not changed. But as I stated that is luck and gambling. You will hit your 90-96% RTP sometime sooner or later or it might never happen if that makes sense :(

Have you actually sent Lucas an email or PM asking for a comp? I am sure he would look into something for you. Reason for my bit silly comment at first was just I don't feel it is right place to put a rant in and say my account is now closed the way you did it that was all.
 

I'm sorry if that came across the wrong way... I was just like what? :eek2: I just got a shock when the agent offered me the $2 comp and I'm still recovering ;)

Yes most of it's luck, casinos have no control over that. However they do have control over comps. I actually found the $2 comp rather insulting. I would have preferred not being offered anything. I thought the chat agent wasn't aware of exactly how many deposits I had made. I thought there had been a mistake. However there was no mistake. I contacted Customer Support again shortly after with feedback. I asked if Lucas was there but he wasn't. I'm still sitting here like a stunned mullet.

That does make sense :)
 

Thanks I'm glad we are on happy Easter tone (can you even said that lol I am an stupid Danish Easter Egg I KNOW)

I am sure Lucas will get a chance to contact you start of next week.

What I have experienced both as Player and affiliate is that customer support really don't have all the options as someone higher up.

They basically have an automated system telling them is this player able to get a comp etc. I know this is how it works at CWC, system basically calculates this bases on Deposits and bonuses given, but it will not give the total plus/minus.

Other places not 100% sure, from what I know they do not have access to your full account information, reason it is very hard for them to give a comp from what RTP or loses you have had. I think they are also quite restricted as its not really something given to receive a comp, because you have lost 10,25 or even 200 deposits. And it is also the Casino's reputation as well on stake as they cant just have their customer support handing out freebies or comps to left and right either or say no to everyone, it's about finding the right middle way.

Also to give more information as well. Some Casinos ONLY look in your past month maybe 2 or 3 months play. So let's say you haven't made so many deposits last 3 months at Videoslots or they have been at lower value. That could also be a reason. Just trying to make things bit more clear.

I am just trying to give you some more insight. Some might not agree with my statement here and some might know a lot more than I do. Only human after all :D

To above statement I can officially Praise Bxxxx Casino, Gxxx and Andy at MrGxxxx as from what I know and have seen they really go above what can be expected in terms of being fair and Generous (PS I decided to censor out the 3 casinos i mentioned as this thread is about Videoslots :p)

Happy Easter Mark and everyone else :notworthy
 
Last edited:
Hi Mark,

Good morning mate. :)

I've had a look at your account myself, and seen that your account was re-opened. Now, depending on the number of deposits made and bonuses given each player will be entitled to different comps.

So far you were rewarded with welcome deposit bonus, casino race reward, cashback rewards, and bonus payout. Therefore our CS agent offered you two types of bonuses for you to choose from which was either a 100% reload, or 10 Free Spins with no max cash-out. - {I see that you now have the reload bonus active} .

Furthermore, if you would like to receive free spins and other comps that we send out via our newsletter, you'll need to tick the "Newsletter" box within your profile, and you'll be automatically subscribed and will start to receive the freebies we send out to all of our subscribed players again. - (Or just let me know, and will sort that out myself for you.) ;)

PS. - Excuse my slight delay in reply, as was enjoying a chilled Easter weekend. :)

Thanks a lot Mark, and feel free to contact me should you need anything or have any other questions.

Cheers!
Lucas
 
Hi shoust,

Yes, the self setting deposit limits will be available to select from either daily, weekly, or monthly soon.

Rest-assured that I'll keep you posted as soon as we're about to go live with that too. ;)

Kind Regards,
Lucas
 
I'll take the free spins if Mark doesn't want them. ;-)

Mark, don't you consider the 25% cash back on every deposit a comp? Most other casinos will only give you 5-10% of your deposit back as a comp anyway, so really, videoslots are ahead of the pack in that regard.

I think your comments were a little unfair in all honesty. Sorry.
 
Azzurri said:
I'll take the free spins if Mark doesn't want them. ;-)

Mark, don't you consider the 25% cash back on every deposit a comp? Most other casinos will only give you 5-10% of your deposit back as a comp anyway, so really, videoslots are ahead of the pack in that regard.

I think your comments were a little unfair in all honesty. Sorry.
Click to expand...

I was looking for something other than what this casino already offers ALL their players - Apparentally this casino doesn't offer this sort of comp though.

You got the 10 free spins as a NDB when you first joined the casino. However should you need the $2 comp then your welcome to it :)

Lucas said:
Hi shoust,

Yes, the self setting deposit limits will be available to select from either daily, weekly, or monthly soon.

Rest-assured that I'll keep you posted as soon as we're about to go live with that too. ;)

Kind Regards,
Lucas
Click to expand...

How about the self exclusion limits? Will there be an option for permanent self exclusion?
 
Hi Guys,

Just wanted to clarify that the current NDB upon signing up at videoslots is 20 Free Spins. This offer is valid for new players registering from Australia, Canada, Finland, Great Britain and Sweden.
And terms are different being a no deposit bonus, and not a free spins bonus offer given once player have deposited - (with no max cashout).

Here's the Free Spins page - > Videoslots Casino: 11 Welcome Spins Wager-Free on first deposit - Casinomeister .

Just saw your updated post re; the self exclusion - This is already available - Players can simply contact our CS and ask for their account to be permanently closed.

Thanks again. :)

Best Regards,
Lucas
 

So that $2 comp that was offered to me was less than what new players get offered as a NDB?

Azzurri said:
I think your comments were a little unfair in all honesty. Sorry.
Click to expand...

Your certainly entitled to your own opinion :)
 
Hi Mark,

As I've written in my earlier post reply - our CS agent offered you two types of bonuses for you to choose from which was either a 100% reload, or 10 Free Spins with no max cash-out. Given that you have so far been also rewarded with the welcome deposit bonus, casino race reward, cashback rewards, and bonus payout.

Now, the 20 Free Spins upon signing up have a max cashout, whereas the 10 Free Spins offered to you had no maximum cash-out.

Furthermore, if you would like to receive free spins and other comps that we send out via our newsletter, you'll need to tick the "Newsletter" box within your profile, and you'll be automatically subscribed and will start to receive the freebies we send out to all of our subscribed players again. - (Or just let me know, and will sort that out myself for you.) ;)

Best Regards,
Lucas
 

Have I received a casino race reward? I mean I'm just asking because you said I was rewarded. What's a bonus Payout?

So I was effectively offered what a new customer to your casino is offered.

No I'm fine, Thanks :)
 
Can I ask how much you loss Mark? It sounds like quite a lot considering you were after an added extra not usually reserved for the common player?

I personally donated over $5,000 at VS in my first month playing there, without ever making a withdrawal. I was offered very little in regards to comps, but it's hard to get overly pissed off about it when I got the cash back and races, which is more than any other casino offers currently as a comp.

Sorry again mate, but sounds like you're having a bit of an unwarranted sook, and to do so on VS' newly created accredited thread is unfair.
 

I think it's great that you feel open enough to share your financial history with this casino on a public forum. However I'd prefer not to as I'm really not that forward about my spending habits. I don't really feel like I have anything to prove.

Some people are easily pleased. However I can assure you that allot of customers probably wouldn't respond well to a $2 comp. I think your the perfect customer :)

Also please don't resort to taking personal jabs "sounds like you're having a bit of an unwarranted sook" we are all adults here.
 
Hi Mark,

Yes you have received casino race reward, casino cashback, welcome deposit, and bonus payout.

Bonus payout; If you, for example, activate your welcome bonus/reload bonus by depositing $100, you will receive a bonus of $100 to your bonus account. To turn the bonus money into real money you need to wager the deposited amount 20x (Total wager of $2,000). You can make as many deposits as you want during your bonus qualification.

Your bonus money will be paid out in 10% increments, if you have wagered $200 you will receive a bonus payout of $10 to your cash account. ( & In your case you have got your first bonus payout of $5 from your $50 deposit with the 100% match bonus - which is still active.)

No worries. Let me know should you need anything else or if you have any other questions, and I'll gladly help out.

Update: I've just seen that you were also rewarded yet another total wagering free casino race reward to your account a little earlier on today too. ;)

Cheers!
Lucas
 
mrmark21 said:
Have I received a casino race reward? I mean I'm just asking because you said I was rewarded. What's a bonus Payout?

So I was effectively offered what a new customer to your casino is offered.

No I'm fine, Thanks :)
Click to expand...


Dude! Take it up with Lucas privately, cause now you're just hurting your own credibility. What makes you so special that you should be offered more than any other new player? Your display of entitlement comes across very bratty, and I honestly don't see what gives you this special right above we mere common folk? Care to elaborate?

Personally, if I was Lucas I would ban you as a bonus abuser. Sorry mate, but you've gone too far for me.
 
Azzurri said:
Dude! Take it up with Lucas privately, cause now you're just hurting your own credibility. What makes you so special that you should be offered more than any other new player? Your display of entitlement comes across very bratty, and I honestly don't see what gives you this special right above we mere common folk? Care to elaborate?

Personally, if I was Lucas I would ban you as a bonus abuser. Sorry mate, but you've gone too far for me.
Click to expand...

I can imagine since your an affiliate that I have. I do apologize for that but it's no reason to make personal jabs. We are all friends here :)

P.s. That's the casino's decision to make.
 
Last edited:

Thanks for answering all my questions Lucas :)

I'm excited to learn that I won a casino race. I'm guessing that I didn't receive an email as I'm not on the newsletter list.

I'm also going to apologize for creating a stir on this thread as I really didn't mean to do that.
 
You're very welcome mate.

Yep - you can subscribe to the newsletter from within your profile, or just let me know and I'll do it myself for you if you'd like.

No worries buddy. Feel free to contact us at anytime should you have any other questions or need anything else. ;)

Cheers!
Lucas
 
Lucas said:
You're very welcome mate.

Yep - you can subscribe to the newsletter from within your profile, or just let me know and I'll do it myself for you if you'd like.

No worries buddy. Feel free to contact us at anytime should you have any other questions or need anything else. ;)

Cheers!
Lucas
Click to expand...

Thanks I'll subscribe to your newsletter now. I'm looking forward to playing that Casino Race reward. I've never won anything like that before :)
 

Yeah, but what about the 2 free 14" pizzas delivered to his pad with fries and 1 litre of coke, 2 curvy escort girls for 4 hours and a new flatscreen TV like we all got?? :cool:
 
dunover said:
Yeah, but what about the 2 free 14" pizzas delivered to his pad with fries and 1 litre of coke, 2 curvy escort girls for 4 hours and a new flatscreen TV like we all got?? :cool:
Click to expand...

Sshhh!!:eek2:

That was only beneficial for the players who had the - 2 free 14" pizzas incl. fries & 1 Ltr. Coke, 2 curvy escort girls for 4 hours and a new flatscreen TV box ticked. :D

Now that stirred up quite a nice apetite here. lol. :)
 
mrmark21 said:
I can imagine since your an affiliate that I have. I do apologize for that but it's no reason to make personal jabs. We are all friends here :)
Click to expand...

I apologize if you took that as a personal jab Mark, and my comment wasn't intended as such. I personally don't see how you saw it as one, but I accept we're all unique in our own ways, and I will happily retract that remark if you took offence.

With that being said, I agree we are all friends here, and as your friend, I think I have a right to pull you up, when I believe you are unfairly having a go at another friend of this forum. Lucas has clearly listed multiple offers and bonuses you have claimed, or had a right to claim, as a valued client of VS. I do not know the whole story regarding your playing history, however, you chose to air your grievances publicly, and in doing so, you have invited other 'friends' to the discussion. We can also only comment on the information provided by you regarding the matter, and I'm afraid on this occasion, you make it very hard to join team Mark in this debate.

One of VS' strongest attributes is their numerous ongoing, and generous, bonus offers. You only have to look back at their BAP to see it was the main point they were widely acclaimed for. Now my last question was a legitimate one, and one I would like to hear an answer to. What sets you apart from all of VS' other loyal customers, that gives you this right of entitlement to greater bonuses, or comps, than the next player? Considering you have come on here stating you will close your account due to not being offered a sizable comp by the one casino that arguably has the largest bonus returns to players at this current time, I think it is a fair and legitimate question. Don't you?

And for the record, I found your above first sentence a tad confusing, however if you are implying that I am an affiliate, I can tell you that I am just a mere mortal player, and have no affiliate ties to any casino currently known to man, woman, mammal, amphibian, insect or alien. It is something that interests me, however I am yet to embark on the time consuming project.
 
Azzurri said:
And for the record, I found your above first sentence a tad confusing, however if you are implying that I am an affiliate, I can tell you that I am just a mere mortal player, and have no affiliate ties to any casino currently known to man, woman, mammal, amphibian, insect or alien. It is something that interests me, however I am yet to embark on the time consuming project.
Click to expand...

Reads Webby under your user name :)


P.s. I believe the rest of your post has already been sorted.
 


Anyways, I missed the part about netent being added...
... and WoW Casino just seems to get better and better! Cannot wait, any ETA for when this will happen, Lucas ?
 
Hey there MissMonopoly,

These upgrades/additions are estimated to be launched and go live within the next couple of weeks. :)

Fingers Crossed - by mid-May (or max end of May).

I'll be keeping everyone here posted as soon as we're about to launch any of them. ;)

P.S. Only UK license will be done after the timeframe given above. - Though will keep you updated just the same.

Cheers!
Lucas
 

hi lucas are there going to be any promos ? i joined your casino a long time ago & havnt had any period since the account was first opened other than casino race & cash back thats it ? . i did think you had sent me some free spins at one time ?
 
Hi mrjones,

Good evening. :) Yes you've had free spins on Sugar Pop, as well as Good Girl, Bad Girl - (with no max cash-out), after the welcome free spins on Rook's Revenge and the 100% match welcome bonus.

We do send out promos via our newsletter, although I've just checked into your account and your Newsletter Box is unticked - So you will need to tick the box from within your profile in order to receive ongoing promos and freebies. (or just let me know and I'll do it for you myself mate) ;)

Kind Regards,
Lucas
 
Nice, couple of weeks, way to go!

Lucas, I was playing at VideoSlots Girls with Guns 2 and was getting alot of error codes 2
Then got annoyed so went too Immortal Romance and alot of error codes 211, disconnects from game quite frequently then have to reload and that occurs back n forth with the error code and disconnects :(
 
Hi MissMonopoly,

Yep, quite exciting! :)

Re; the error codes you've mentioned - Unfortunately there will sometimes be one offs where errors do happen :/ But what you should do is just clear the cache and cookies from the internet browser that you are using, close and re-start the browser again. If the error codes re-occur, please contact us and send a screenshot of the error code that occurs along with the time that it happened to our CS team on [email protected], and we'll contact MG ourselves to have this solved as soon as possible.

Thanks a lot! :)

Kind Regards,
Lucas
 
Hey Lucas, I was having the same issue with all MG slots. Constant screen freezing and shut downs. It was pretty annoying as I was on a roll hitting features on nearly every MG slot I played, but the tech issues killed it, and I just wanted it to end. Swapped to mobile, but just as bad. Hopefully it's sorted soon as I just returned to you guys after closing my account for the same issues. Your service is second to none, but I really hope these problems stop so I can actually enjoy playing at vs again.
 
Hi Azzurri,

Thanks for your nice words. :)

Re; the connection error - Same goes as I've advised to MissMonopoly & If the error codes re-occur, please contact us and send a screenshot of the error code that occurs along with the time that it happened to our CS team on [email protected], and we'll contact MG ourselves to have this solved as soon as possible.

On another note - Stay tuned for the latest news which is coming right up in a few minutes. ;)

Cheers!
Lucas
 
Last edited:
VideoSlots.com Big Winners & Activity Log

Hi Guys & Gals,

Here's a start to some of our latest site features.

You do not have permission to view link Log in or register now.


Check out the Outdated URL (Invalid). ;)

Enjoy & Stay tuned for more cool stuff coming your way!:thumbsup:

Edit: * Should any players not want to be seen on the activity feed, they may easily opt-out via the "Edit Profile".

Cheers!
Lucas
 
Last edited:

Hey Lucas,

Sorry I should have been more clear. I wasn't getting the usual error messages. The games were getting stuck and continuing to just spin and never stopping. I would then have to manually shut it down and restart it. It was happening approximately between 11:30pm - 1:30am. I'll let you know if it happens again.
 
Hi,

I have just been to the site to have a look, no account yet. I played on Winter Berries for fun but it seemed to take the stake wrong. I clicked the 'Cash' button to see things clearer, set coin value to 0.01, lines 25 then spun the reels for a stake of 0.25 but the balance goes down by 0.30 every spin. I don't see anything in the rules about where the extra 0.05 is going, like on a paid side bet or something.

If I do a £25 spin it goes from 11,000 balance to 10969.66 which is taking 30.34

Any ideas?
 
Hi quber,

Good afternoon. I've tested out the game Just now, and it's taking the stakes as it should. Rest assured that there's no rules about an extra 0.05. ;)

Try it again, and if you still see that it took your stake wrongly, then send us a screenshot of it, and we'll see if there's anything being done wrongly.

Thanks mate.

Kind Regards,
Lucas
 
Here you go Lucas, playing in Firefox

started with the default of 11,000 had one spin of 25 and then have a balance of 10,969.66


Also noted the time is wrong, it should be 17:05 BST it is only 16:05 GMT.

winterberries initial.webp

winterberries first spin.webp
 
Click here for our Videoslots Review
Read more about Videoslots in our in-depth review


Write your reply...

Similar threads

Webzcas
Baptism by Fire - failed Casino Kings undergo Baptism by Fire
Replies
27
Views
2K
SYPlayer95
S
Webzcas
Need your input: What Makes You Trust a New Online Casino?
Replies
6
Views
830
renaybg
R
Webzcas
Baptism by Fire - success Slots Temple undergoing Baptism by Fire
11 12 13
Replies
613
Views
21K
satchnz
satchnz
Webzcas
Pub Casino in Sponsorship with Preston North End FC
Replies
11
Views
407
justdoit
justdoit
W
Videoslots withdrawal
Replies
7
Views
424
justdoit
justdoit

Users who are viewing this thread

Total: 8 (members: 0, guests: 8)

Accredited Casinos

Read about our rating system and how it's done.
Back
Top