- Joined
- Dec 16, 2024
- Location
- italy
This casino is well known for its shady tactics and ignoring complaints, so I'm just posting to let people know of something they're doing now, which I believe is pretty bad.
They seemingly offer a decent suite of Responsible Gaming options (self exclusion, loss limits, wager limits), problem is, only the self exclusion works. You can currently set any loss/wager limit, and they will never be triggered. They will actually not count any bet at all, they will always remain as 'X amount left' (where x is the amount you set the limit at ).
They are aware of this as they awarded me a 'bug bounty reward' (of less than 10% of what I lost because of these limits not working, anyway), but have not fixed the issue. They quite clearly don't care, which is absurd to me for a casino of this size, even with their Anjouan license.
So yeah, just beware.
They seemingly offer a decent suite of Responsible Gaming options (self exclusion, loss limits, wager limits), problem is, only the self exclusion works. You can currently set any loss/wager limit, and they will never be triggered. They will actually not count any bet at all, they will always remain as 'X amount left' (where x is the amount you set the limit at ).
They are aware of this as they awarded me a 'bug bounty reward' (of less than 10% of what I lost because of these limits not working, anyway), but have not fixed the issue. They quite clearly don't care, which is absurd to me for a casino of this size, even with their Anjouan license.
So yeah, just beware.