Bellavegas(Microgaming) won't pay 20K

[autumn12]

I was 19 when I registered at Bellavegas, I registered only correct info including my date of birth.

I have been playing there for couple of month and during that time I deposited17 deposit and made 4 cashouts.

3 of the cashout were processed, one of them was for more than $5000.

Once I cashed in my 4th cashout of around 20,000 they came with a strange reason not to pay, they brought my age as an issue.

They told me I am underage. I responded that they have the symbol of 18+ at their home page and also the fact the terms mentioned 18 as the minimum age at Bellavegas.

They replied there is also a sentence that says that if in your jurisdiction the rule is different then this is to determine.

Bellavegas always mentioned and to Ecogra also that they protect and accept the laws in the USA and that is why they void my winings while it is not legal to gamble from Nevada at all.

There are 8 Stated that online gambling is illegal at them and Bellavegas accept players from all over the USA.


Bellavegas accepted me as a player at the registration, bellavegas accepted 17 deposit and processed 3 cashout which one of them was big.

Bellavegas knew I am 19 and didn't say a word.


The casinomeister does not agree with me(I have already pitch a bitch) but I think it is not too late to convince him that he is at the wrong side here.

It is obvious that Bellavegas used a term which usually every casino put to cover themselves against a lawsuit against them, just not to pay my winnings


By paying the 3 cashout which one of them was for substantial amount they accepted me as a player there.


The internet casinos are devided into two types, 21+ and 18+.

When I tried to register at Goldenriviera or Goldenreef the software would not let me do so, they also use Microgaming.

They can set their software not to accept players from Nevada and they did not do so, how can they claim they protect the laws in the State ?


How can they not pay me ?

How can the casinomeister support the casino side ?

Something here is wrong or maybe I don't understand on online gambling and what a fair deal is at all.

See Related Threads:

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• Bella Vegas Casino

 

[soflat]

I think you are all wrong.

But mostly the casino. They should never ever allow underage gambling. If you put your true birthdate and state when signing up and they accepted your play, that is disgraceful.

eCogra and the Kahnawakes accept casinos with underage players?

The casinos are coming out with cartoon character slots and mascots, and if they are accepting underage people play, they really look like predators.

 

[caruso]

For anyone who missed it, this has been discussed at length at WOL:

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It's my opinion, and also that of webmasters I rate, that this player should at the very least be given a 50 / 50 payment of her winnings. She did sign up underage according to the Vegas Laws, but the casino accepted fully SEVENTEEN deposits and THREE winnings payouts until she hit a big one...then it was sorry, you're SOL and here's your deposits back.

She's out £10,000 GBP. She is entitled to a 50/50 split at the very least, and a payment of £5000 GBP.

It's also worth noting that online gambling is ILLEGAL in Nevada - yet Microgaming casinos continue to offer "Nevada" as an available state in the signup process. Make of that what you will - I shan't be risking a tarring and feathering here by drawing any conclusions.

 

[soflat]

If this player snuck into a Las Vegas casino and won, she would NOT get paid.

In this case she she basically showed her ID at the door and the casino looked the other way.

But you can't expect CM to be advocating for underage gamblers.

I think the casino should reimburse the gambler's money and pay some sort of fine or something.

 

[tim5ny]

BASTARDS!! enforcing rules only when they have to pay. How I hate that shit.

 

[The Dude]

This topic has been beaten to death at WOL, and again with correspondence between me and my contacts. I have made a suggestion to the casino on how to handle this. Hopefully they will consider what I have recommended.

In the meantime, the player is wrong - and she knew it. She contacted me in August stating that she felt she was owed her winnings because the server is where the jurisdiction should be determined - not the player's location. This is illogical. And the casino's terms and conditions - like most - state that the players are required to know whether or not they they are able to gamble legally in their jurisdiction.

She lives in Nevada, and she knows she's not allowed in a casino.

If this situation happened at a casino in Vegas, she would have been tossed out on the street, perhaps even arrested. I feel she's lucky to get her deposits back. That would have never happened off line.

Like I mentioned, I have made some suggestions on how to have some sort of resolution. I'm waiting for word back on this. I'd recommend that everyone keep this thread mellow. Thanks!

 

[Pinababy69]

Agreed on all points CM, especially about this whole topic having been beaten to death already. And while I have no love for the Grand Prive group at present, I can't say that I TOTALLY disagree with them. IMO, both sides were in the wrong here, and it's just a tough situation. I hope that they take your suggestions seriously, personally if I never see this one mentioned again, that would be just fine by me.

 

[UKDafoe]

The US Justice Department considers all internet gambling to be illegal. Why does Grand Prive care about laws regarding age in the United States when the same legal system essentially prohibits all internet gambling at any age?

 

[spearmaster]

The US Justice Department considers all internet gambling to be illegal. Why does Grand Prive care about laws regarding age in the United States when the same legal system essentially prohibits all internet gambling at any age?

Because it's technically not the same legal system - the federal system currently has no jurisdiction over gambling, allowing each state to assert its own laws. The only law in the federal system which governs online betting - not gambling - is the Wire Act, and this has already been held to apply only to sports betting by at least one federal court in Louisiana.

Not wishing to rehash what has been discussed on the other forum, I'll just state my opinion briefly, which is that both sides share the blame, and that the operator needs to make a move towards meeting halfway at the very least because its share of the blame is arguably more than that of the player's.

 

[The Dude]

The US Justice Department considers all internet gambling to be illegal. Why does Grand Prive care about laws regarding age in the United States when the same legal system essentially prohibits all internet gambling at any age?

If it's illegal, why is this allowed?

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Happy betting!!

 

[autumn12]

Everyone who understand something in onling gambling knows that this kind of behaviour from an online casino is totally not acceptible.

If the casino is the wrong side why I have to be punshied for this.

If the casino is in the wrong and I am in the wrong, the casino should be fined and I should be fined, but the winnings should be paid.


The casino accepted players from Nevada and still accepting them, what will happen if again a player will win there and they don't pay, will you also say that the player is in the wrong and the casino is in the wrong and that is it ??



Also, the casino decided to be the king of the world supporting laws, what happened to them ??? Are they really law supporters ?


It reminds me an offer I got in the email stating Tax Free winnings this weekend and in their terms it says that you have to pay Tax if the law at your country state so. I magine a player won and have not paid Tax and then the casino refuse to pay him anymore of their winnings because they support the law in the Country this guy played from.


This is exactly the same, when it come to the point they have to pay, they all of a sudden no better than anyone what are the rules in Nevada ?


What if I played from the Indian jurisdiction in Nevada ?

The IP I played from shows Nevada ? In Nevada there are areas that 18 is the minimum age of play.


Supporting the casino in this case is a totally mistake .

You can see also on the winneronline.com that most users support my side.

 

[autumn12]

and for everyone who is sick to hear about this case, believe you feel much more sick when someone made fun of you and didn't pay you $20,000 he owes you.

Until this case will be resolved, no matter how many supprter I am going to have I wil make sure it will be on first page everywhere I can.

 

[Pinababy69]

and for everyone who is sick to hear about this case, believe you feel much more sick when someone made fun of you and didn't pay you $20,000 he owes you.

Until this case will be resolved, no matter how many supprter I am going to have I wil make sure it will be on first page everywhere I can.

I wasn't in any way, shape or form making fun of you.....simply stating that this issue has been hashed and rehashed many times, and at the end of the day, all the public posts in the world are not going to change things. Your best recourse is to hang tight and see what Bryan can work out for you, if anything. Just some well-meaning advice.

 

[autumn12]

As I said I still believe that I can convince or let other convince Bryan that what they did is actually not right if not more than that.

They took advantage of me, they knew my age when they processed the $5000, the software knew my age even before that.

If I won't convince Bryan and still he will sort any kind of resolution , I will be happy and thankful too.

 

[silcnlayc]

If the casino is in the wrong and I am in the wrong, the casino should be fined and I should be fined, but the winnings should be paid.

No where would you ever be paid for something done illegally. You would be fined and so would the casino and any and all so called "winnings" would be a moot point and/or confiscated or made immaterial to the fact that it was achieved in an illegal way.

Hence, you have NO WINNINGS as per the state you are in and the casino you have played at sad to say.

 

[soflat]

If you are in Nevada, then why don't you just go to a local casino and play? Why bother with online play where you might not get paid?

 

[jetset]

Can you spell C A R V E-O U T!!!!!

That's in relation to the TVG site btw....

 

[suzecat]

If you are in Nevada, then why don't you just go to a local casino and play? Why bother with online play where you might not get paid?

Soflat: the legal age for gambling in Las Vegas is 21 and picture ID is required for proof. The LV casinos are pretty anal about this law and underage gamblers will be promptly escorted off the property.


Autumn, I feel for you, really. I can image you had lots of plans for the $20K that cannot now materialize. However, since I don't rule the world, you are going to have to abide by the law of the land, Las Vegas, and accept that the casino can rightfully stiff you.

Posters above have pointed out that federal law does not specifically address online gambling legality. Therefore, in this case, the laws of the State where the player resides are controlling.

No one is going to argue that gambling online is a crap shoot. If you are underage you may fall under the radar for a time, but should you hit a big win, well...............if you have given them a way out, they will probably take it.

Bryan routinely juxtapositions the casinos interests with the players' interests. I am in agreement with his take on this matter and hope the player will eventually come to terms with their own culpability. (I can hear my law professor saying (over and over) that ignorance of the law is not a viable defense.)

 

[paul02085]

IMO this is nothing but a ripoff by the casino.

There is no way in h.ll they would call this person if she had lost $20k and said hey you arent supposed to play here, you are not of age, sorry we just realized it, so we are going to give you your $20k back and close your account.

Painting the casino as just upholding the Nevada laws is laughable IMO. Come on now. Does anyone really believe that?

The casino execs are probably sitting there laughing saying can you believe that bs about underage worked, lol.

 

[Pinababy69]

Like I mentioned, I have made some suggestions on how to have some sort of resolution. I'm waiting for word back on this. I'd recommend that everyone keep this thread mellow. Thanks!

I don't see how slamming the casino is going to help anyone. Grand Prive have already shown that public posts have little or no effect on them....*heavy sigh*

 

[suzecat]

IMO this is nothing but a ripoff by the casino.

There is no way in h.ll they would call this person if she had lost $20k and said hey you arent supposed to play here, you are not of age, sorry we just realized it, so we are going to give you your $20k back and close your account.

Painting the casino as just upholding the Nevada laws is laughable IMO. Come on now. Does anyone really believe that?

The casino execs are probably sitting there laughing saying can you believe that bs about underage worked, lol.

I would say, if anything, the casino execs are smiling about the workings of human nature. If I needed to venture a guess, it would be that the paid winnings have all been deposited back to the casino. Once the player hit the $20k win, the underage card was pulled out and played. Win/win for the casino; lose/lose for the player. Gotta love the name: gambling. So why give them the out?

 

[caruso]

IMO this is nothing but a ripoff by the casino.

There is no way in hell they would call this person if she had lost $20k and said hey you arent supposed to play here, you are not of age, sorry we just realized it, so we are going to give you your $20k back and close your account.

Painting the casino as just upholding the Nevada laws is laughable IMO. Come on now. Does anyone really believe that?

The casino execs are probably sitting there laughing saying can you believe that bs about underage worked, lol.

A-frigging-men, my friend.

Does anyone really believe that? LOL, no - they don't. What makes me laugh though is they probably actually think people DO believe it. Yes, we really are all THAT dumb. We actually believe they missed seventeen deposit and three cashouts, then with spectacular coincidence caught it just when she hit big. Yes: we really are all THAT dumb.

 

[AussieDave]

Grand Prive have already shown that public posts have little or no effect on them....*heavy sigh*

Adding look what it did for that Playtech casino Black W....

 

[The Dude]

A-frigging-men, my friend.

Does anyone really believe that? LOL, no - they don't. What makes me laugh though is they probably actually think people DO believe it. Yes, we really are all THAT dumb. We actually believe they missed seventeen deposit and three cashouts, then with spectacular coincidence caught it just when she hit big. Yes: we really are all THAT dumb.

I don't appreciate being called dumb in my own forum. If you feel that this is the way to handle this situation, take a hike Caruso - don't piss me off.

It has been made perfectly clear a number of times how this occured - I'm not going to invest a lot of time in rehashing what was said at WOL. The fact of the matter is:

The player signed up and was allowed to play.
The player won small amounts and was paid.
The player ended up winning a large amount and the account was audited per standard operating procedures.
During the audit it was discovered that she was under 21 in a juridiction that requires one to be 21 to gamble.

This is not rocket science - she was wrong and she knew it. This was made clear when she first approached me arguing that the servers were where the jurisdiction should be determined. This is what she told me:

I will argue that my jurisdiction of play is in the Caribbean where the servers are located, not in the United States

All these claims that the casino was aware that she was not of legal age don't wash. She has yet to show me an email exchange between herself and the casino where she states - "I'm only 19 and reside in a jurisdiction that requires me to be 21 - can I play?" Sure, there is fault here from the casino not having extensive filters set up - but if you are aware that you are wrong, you are wrong.

If anyone was "ripped off" here it was the casino. The casino has paid back her deposists since it viewed her activities as void - this was done before she began to complain about this. So she has lost not a cent. Is she going to return her winnings? Nope, I don't think so. The casino is out of this amount as well.

To conclude - the player was wrong knowing she should not have played there. The casino was wrong for not having better safeguards set up to disallow 18-20 year olds from gambling from certain jurisdictions.

And I already mentioned that I was hoping to get something done with this, but you know what? Fuck it. I'm not wasting my time with this anymore.

 

[autumn12]

"The player won small amounts and was paid"

One of the cashout they processed was for over $5000, this absolutely not a small amount.

For this amount you are asked for an ID even in a land casino to verify your identity, if you win in a machine more than 1200 you are even being asked to fill a form. They knew what is going on. I had no idea I am not a legitmate player for them.

They audited the account but because I was losing they let it go.

bryan, can you please reconsider my case and send them a firm email that what they done is not ethical at all.

I was their player, I was their custmer for couple of months. I played by the rules, for Bellavegas the age of 18 was the minimum age.

Do you really think they did not know my age when they processed the over $5000 cashout ? is that a small amount ?

 

[autumn12]

How can you say that the casino was ripped off here and not the player ?


How can you determine that I knew I am not at legal age for Bellavegas if I am telling you here and also back then that I really did not know.

Do you really think that I am going to risk thousands of thousands knowing I might not get paid.

I did not play the slots machine there.

I played thousands of $ a hand risking my money from my pocket just to take advantage of their games and promotions that I was offered from time to time.

They sent me special invitation, I was their customer.


I started to claim about the server jurisdiction only when Bellavegas brought the jurisdiction issue into the air, not before that.

What do you mean I had lost not a cent ?

I lost around 20,000 in winnings, winnings is my the balance in the casino, winnings is money.

I trusted the casino, the casinos act like a bank, they have to pay your balance once you cashout , they voided my winninngs.

Isn't it obvious that the player should be paid ? I really did not know that I am breaching any casino term here.

It is like if the casino says that my jurisdiction is to determine tax issues and if I don't pay tax I breached the law and I am going to be punished by the casino doing so ?

And again do you really believe honestly that $5000 is a small amount


What we argue in our email corespondence was because we tried to argue what is it to determine their server or my home, it was after they started with the excuses and the philosophy of not paying me.


Look at Grandprive, you sent them an email they even did not responded.

Caruso worked on that , nothing, they don't care. They took my 20,000 and gone


If you think it is waste of your time then it is waste of your time, I can not tell you what to do with your time, but I can say one thing, being a client there for couple of month playing there at a weekly basis, I had no idea I ever going to be banned there without getting paid.

I think you should reconsider all the case after I brought to your attention that a single cashout of more than $5000 was processed with no questions.

 

[caruso]

I don't appreciate being called dumb in my own forum. If you feel that this is the way to handle this situation, take a hike Caruso - don't piss me off.

And I already mentioned that I was hoping to get something done with this, but you know what? Fuck it. I'm not wasting my time with this anymore.

So let me get this straight: I voice my opinion that the casino is collectively regarding us - "us" the PLAYERS, not you, casinos, affiliates, mediators or whoever else - as idiots. You decide to interpret this as a slight against you, on the bizarre basis that you form part of the collective "we" and I am therefore calling you "dumb" as a result ; on THAT basis - on the basis of your misinterpretation of MY words, you say "fuck it", and penalise the PLAYER?? What did she do??

I've got that right, yes? That's how it works?

No WAY should this player be penalised for your issues with me. No way. That's flat out unfair. You want me to "apologise" for YOUR misinterpreation of my words? OK: if that means you won't carry through this threat to drop the matter and claim it as "my" fault, OK. I apologise. There.

 

[caruso]

Timbie - I apologise to you if my "interference" is going to be used to jeopardise any potential solution. Truly, I am really sorry if that happens. It totally busts my balls to see this happening to you. Other than it being your 20K not mine, one way or another I take this personal.

 

[jetset]

Oh, for God's sake stop being a martyr for a moment and address our host here with the respect he deserves, Caruso.

If you spent a moment breathing deeply and counting to ten before leaping all over your keyboard you would achieve way better results, and your attempt to force a confrontation here could be avoided.

 

[The Dude]

Timbie - I apologise to you if my "interference" is going to be used to jeopardise any potential solution. Truly, I am really sorry if that happens. It totally busts my balls to see this happening to you. Other than it being your 20K not mine, one way or another I take this personal.

Caruso - there was a paragraph break between the "don't piss me off" statement and my opinion of the issue. These are two separate topics. Your in-the-face flag waving has nothing to do with my feelings about this. It's merely annoying. You didn't jeopardize any solution. It's still out there waiting for a response.

And don't assume I'm satisfied with this situation. I think it sucks. This casino should have had safeguards implemented to prevent this from happening. But they didn't - like many of their counterparts - and they expected their players to abide by the terms and conditions that explicitly stated:

In particular, determination of the legality of real money casino play is the Player's sole responsibility. By placing real wagers, the Player warrants that he/she is legally able to do so within his/her jurisdiction and that he/she accepts that CASINO GRAND BAY is unable to provide any warranties as to the legality or validity of their participation in real money play.

So what the hell?

I hope this thread serves a purpose. Perhaps it should be sending a message to ALL casino operators to up their legal ages to 21+. It would save a lot of headaches.

 

[chuchu59]

This reminds of the supposedly underage player at KISS casino who wasnt paid a dime. Most of 'us' mooted for the player then. Other than the 'jurisdiction' factor, what is the difference?

 

[caruso]

You didn't jeopardize any solution. It's still out there waiting for a response.

Ah, thanks; thank goodness for that. I just lost six pounds this past half hour.

Good luck, Timbie. Hang in there.

 

[Pinababy69]

Well, this is fun to read with my morning coffee. What is wrong with those of you who can't wait for a possible resolution to be worked out? Why do you feel the need to keep posting and posting? How many pages was the thread at WOL...is there really anything else that needed to be said here? Any new information? Bryan said he was trying to get something worked out, if you had just left it at that....maybe this player could have had some resolution. Now Bryan has washed his hands of it, and I don't blame him one bit, it's a dog to begin with. He asked you all very respectfully to keep this thread mellow (translated: don't start bashing the casino until he's had a chance to see if they are receptive to any of his suggestions). So I hope you are all happy now, and Autumn/Timbie, you can thank those who couldn't say enough is enough for losing you any chance you may have had of seeing any portion of your winnings. Big thumbs up to you guys!!!

Caruso, I do believe that your motives are pure, and your heart is in the right place, but seriously you need to work on diplomacy. You will never succeed in this industry without it. Sometimes you just have to learn not to say shit, even when you have a mouthful of it. JMO.

 

[Simmo!]

Its a fascinating topic. Its interesting to see how all parties, both those involved and those on the periphery, are championing various outcomes.

Legally (for what I know anyway), there is only one possible outcome on this. Its just a question of how this issue has an effect on the future. It could have much wider-ranging consequences than anyone has anticipated.

 

[amandajm]

Of course it has been talked about at WOL.

The posts total represent a meeting of about half an hour of people talking face to face. Maybe an hour.

## The casino payed out previous wins because they never broached the 10k us anti money laundering laws.

## Is online gambling legal in Nevada? If not, Con, Micro etc should close all Nevada accounts and any other barred jurisictions.

 

[caruso]

It could have much wider-ranging consequences than anyone has anticipated.

Bro, did you ever call that right.

 

[Let_It_Ride]

wots WOL

Why do you feel the need to keep posting and posting? How many pages was the thread at WOL...is there really anything else that needed to be said here?

yeah but not everyone here also looks at WOL, infact I don't even know what it is so for me it's kinda interesting to follow this post.

 

[Pinababy69]

yeah but not everyone here also looks at WOL, infact I don't even know what it is so for me it's kinda interesting to follow this post.

Fair enough Let It Ride...point taken on that. WOL is WinnerOnline, just so ya know.

 

[caruso]

Traffic on WOL is miles down these past couple of years. Sucks.

This is WOL :

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...and this is the discussion:

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[soflat]

When the Meister recommends keeping things mellow, I think that means to put a lid on it for awhile because the topic is sensitive.

Unlike the guy who won $750k at video poker, this is not the type of win they want showing on the evening news. Drawing even more attention to it is not going to help at this stage.

If nothing works out this way, then you can play hardball a little later (like in a week or two, can't you wait that long?). You made your point that you are willing to make a public fuss, now just chill for a bit.

 

[scrollock]

heres an interesting link, regarding a couple of big wins and underage gamblers.

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[The Dude]

A no-win situation

When the Meister recommends keeping things mellow, I think that means to put a lid on it for awhile because the topic is sensitive.

Thanks - sometimes it's hard to get people's attention when the forum overflows with emotionalism. Sometimes you have to think and act like a Vulcan.

Anyway, for anyone who has been reading this thread, and following the one at WOL, it is apparent that this is a no-win situation. A gambler who is considered underage by her jurisdiction - and a casino that accepted her bets.

I'm not going to rehash this whole damn thing, but I'm going to make a few points and move on.

True, I feel that this player knew that what she was wrong. It was clear in their terms and conditions that it was her responsibility to ensure what she was doing was 100% legit. This is where she messed up. But we can never really know what was going on in her head - perhaps she believed that by entering the casino and playing there her activity was condoned "legally."

https://sussexmskpartnershipeast.com/accredited-casinos/

Some important notes to consider before making deposits at any casino:

• Make sure you are old enough to play. If you are between the ages of 18 - 21, contact the casino support to ensure they will honor your winnings if you win. Get this in writing.

It's a bummer she didn't follow this advice from the git go. Pick up a phone, call customer support to make sure she was legit, and request them to send her an email to confirm this. If she had done this and was allowed to continue to play, we would have a different circumstance on our hands.

But that didn't happen.

Point number two. The casino failed to do it's due diligence. They have all of the power within their means to prevent this. To rely solely on their terms and conditions is unacceptable. Sure that will protect the casino financially - but underage gambling is beyond nickels and dimes, it is a behavior that is calling the Bible thumpers to man their soapboxes and preach about the evils of online gambling. It is a careless and irresponsible attitude to take. There is no excuse to have let this happen.

Point three: the casino considered this case closed last August since they turned this over to eCOGRA which understandably ruled against paying this player. Some people have riled that eCOGRA ruled in favor of the casino. I do not share this view. I would say they ruled in favor of the industry. The deposits were already returned to this player, and the under age player was not paid her winnings. There is absolutely no way eCOGRA or any other entity could consider asking the casino to honor a dime of her winnings.

OT: Whatever happened to the licensing jurisdiction? I have no idea why they weren't involved in this. Oops, I forgot. They're licensed in Kahnawake. Anyway, moving on....

After eCOGRA did what they were asked to do, the casino went on business as usual. This is the major malfunction.

The casino more or less was out a player, they were out around $5000 and whatever deposits she had made, but they were being accused of selective payments of winnings. i.e. when she won too much, they card her and "oops, she's a teenager - don't pay her". This is the furor of the public. The torches, pitchforks, and Carusos freaking on online casinoland - and I don't blame them. In the eyes of most players, casinos are crooks - you have to earn the players' trust. This whole scenario fanned these flames.

The casino failed us - those who work in this industry - by not making a bold statement to this episode. I was trying to convince them that the only way to face this would be to take this player's winnings and donate them to either a charity of her choice, or to some other organization - perhaps Gambling Anonymous. (sorry to give you the impression that you were going to get paid - this was unintentional - my apologies)

This would have nullified the notion that this casino was being selective. It would have cost them 20k. It would have (I would hope) made the player feel that her negative experience was transposed into something positive - feeding hungry kids, providing counseling to prob. gamblers, etc. It would have saved a lot of anguish for the casino. It would have illustrated to everyone that casinos will not profit from catering to under age gamblers. In short, this would have made many positive messages and provided something for the needy.

But in the casino's short-sightedness, they have chosen not to do this.

I've discussed this situation with a number of people, and I am really frustrated. I feel that this casino group has let everyone in this industry down by just letting this be and not engaging themselves in this problem. And I question how many more autumn12s are out there.

I just hope that this serves as a wake up call to operators who are not doing their due diligence on protecting their players, their casino, and the online casino industry.

https://sussexmskpartnershipeast.com/rogue-casinos/

 

[caruso]

Good post, Mr. Bailey. And a well-deserved rogueing (or, not recommending).

I'm curious about one thing. When you said...

The casino has paid back her deposists since it viewed her activities as void - this was done before she began to complain about this. So she has lost not a cent. Is she going to return her winnings? Nope, I don't think so. The casino is out of this amount as well.

...did you mean ALL the Bella Vegas deposits she ever made, or only those that generated winnings? One is led to believe you mean the former, but a clarification would be handy.

 

[The Dude]

...did you mean ALL the Bella Vegas deposits she ever made, or only those that generated winnings? One is led to believe you mean the former, but a clarification would be handy.

From the casino:
-We refunded ALL purchases (on ALL accounts at ALL casinos) that this player made with our group.

She had an account at all six casinos.

 

[suzecat]

From the casino:
-We refunded ALL purchases (on ALL accounts at ALL casinos) that this player made with our group.

She had an account at all six casinos.

Busy girl! Let's hope this cyberesque "unringing of the bell" is sufficient to give underage gamblers pause before they try this stunt. Even better would be for online operators to step up the due diligence. If it's a funding problem that stops them from doing so we know where there is $20k to start the pot.

 

[scrollock]

Busy girl! Let's hope this cyberesque "unringing of the bell" is sufficient to give underage gamblers pause before they try this stunt. Even better would be for online operators to step up the due diligence. If it's a funding problem that stops them from doing so we know where there is $20k to start the pot.

it wouldnt be that expensive for them to add a few lines of code to the software to check the age and country, jeez i could write it in basic now

10 rem check age and country
20 if country$="usa" and age<21 then print "you are not old enough to play at this casino, so f*** off"

 

[The Dude]

And then it occured to me that she was allowed to play at six of their properties. Upgraded to full roguedom.
https://sussexmskpartnershipeast.com/rogue-casinos/

 

[caruso]

You covered pretty much all angles there. Still sucks for the player, but I suppose she can take some "comfort" from the fact that the casino emerges from this with its credibility and reputation around its ankles, and in as public a manner as is possible.

 

[scrollock]

while it is sad day to a MG rogued, i think grandprive have had this one coming to them for a long time.

long may they rot in hell.

as for ecogra, the fact that they let grandprive in at all, shows that ecogra is a joke itself.

 

[The Dude]

...as for ecogra, the fact that they let grandprive in at all, shows that ecogra is a joke itself.

eCOGRA did what they were supposed to do - the player asked them to have the casino pay - they ruled against the player. They were firm, thorough, and fair in their response. This issue has nothing to do with eCOGRA. No need to find an opportunity to start slagging off on them.