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Dublinbet not paying are their demands legal?

Joined
Dec 28, 2023
Location
Dublin
Hello Casinomeister community,


I'm an Irish resident seeking advice on a frustrating issue with DublinBet Casino (operating under an Anjouan, Comoros license, not Ireland). I deposited using cryptocurrency to avoid banking issues, but when I tried to withdraw my winnings, they refused crypto payouts and demanded an Irish IBAN from a physical bank no Revolut, Wise, or other options. This led to my bank freezing my account, and now I’m stuck with anti-money laundering (AML) demands. Here's the situation and my plea for help.

- Crypto Deposits Accepted, Crypto Withdrawals Denied: I deposited with crypto, which DublinBet accepted without issue. However, they refused to pay out in crypto, citing their policies and claiming it’s due to "gambling laws."

- Mandatory Irish Bank Account: They insisted withdrawals could only be sent to an Irish IBAN from a physical bank (no digital banks like Revolut or Wise). They stated: "we will need an Irish bank account in order to approve an withdrawal we will not be able to send your money via crypto or revolut" and "the subject is definitive we will not send any money on a non irish bank account."

-Bank Account Frozen: I complied and opened an Irish bank account for the withdrawal. The funds arrived, but my bank flagged the transaction as suspicious because it came from an offshore account in Anjouan, Comoros, not properly coded as a casino transaction. My account was frozen, and I had to visit the bank in person to explain.

-My bank now requires proof of the deposit, withdrawal approval, and DublinBet’s licensing details under AML rules. DublinBet refused to provide any documentation, stating it’s "my own responsibility" and they won’t assist.


Is it legal for DublinBet to accept crypto deposits but force withdrawals to a physical Irish bank, especially when they’re not licensed in Ireland? This seems inconsistent with EU regulations allowing freedom of services.
 
Yes, Anjouan is not really a license, just a rubber stamp and a completely worthless jurisdiction, as to them enforcing good conduct on the 'licensees' is simply not part of their set-up.

So you're not playing under a recognized license like Ireland or UK or IoM so the casino can pretty much do as they like.

They have at least tried to pay you which is a surprise in itself but the source is from a well known landering and crime hotspot. Being cynical, I could suggest the casino knows some of its payments will be bounced back to them but that's all it is, cynicism.

Assuming good conduct from the casino, can you not access the transactions in the casino account, then show bank funding of the crypto that led to those transactions?
 


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