Has anyone heard of/read anything about The Mandarin Palace?

[ksech]

I received this in an email. Has anyone ever heard of this casino? Anyone know what type of software it is using? Thanks in advance for any replies.

A change of fortune is in the air.
Claim your share.
Unique, mystical and thoroughly exhilarating it has traveled from ancient China to your shores to inspire, engage and change your luck forever.

Over the next few days, a special package courtesy of The Mandarin Palace will arrive in your post box. Be sure to collect this token of our appreciation as it will unlock a new world, untouched by modern man uncompromising in quality ready for you to be one of the first in the world to explore.

The Mandarin Palace offers never before seen games, groundbreaking, new, software and glittering new Progressive Jackpots. It features unmatched player interaction, gaming excellence and first-in-class security, not to mention magical bonuses and generous promotions that are sure to put the shine in your play.

A world of ancient temples, splendid palaces and non-stop entertainment brings with it that change in fortune you seek, that breath of fresh air you desire. Collect your gift and accept this invitation to be a part of gamings new Golden Age.

With respect.

Tom Lee
Casino Manager

 

[parpol]

I have installed the casino but during login exit: "account under review"!
In live chat they told me this:

Freddy Hills: As we are a new casino, currently Mandarin Palace casino is only targeting a specific audience of players. At the moment we are not accepting registrations for players that are not on the list. As your account is not on this list, it has been placed under review. I assure you that as soon as the casino is open to all players, you will receive an email to invite you to come and play at the casino.

Freddy Hills: I apologize for the inconvenience. Our Marketing Department, are working on future campaigns so please be patient with us, I am sure it will only be a matter of time before you receive an offer from our Marketing Department to try out the casino. I look forward to having the privilege of welcoming you to the casino in the near future. We do sincerely appreciate your patience in this regard.

 

[ballysdb]

I received an email a few weeks ago claiming I had a free $50 chip waiting for me once I download the casino. I downloaded and requested the $50.

They also told me the free chip was for "certain" players and my account would be reviewed. If I meet the criteria I would get the $50.

I argued that they should state that in their email. I did receive the $50 2 days later.

I also got the email telling me I would receive something in the mail. I never made a deposit so I would guess it's another free chip or a match bonus.

 

[jetset]

Any further developments on this?

 

[ballysdb]

I hadn't received anything as of yesterday.

 

[split em]

I'm new here, so, Hello!

I played at Spin Palace for years, until they closed all US accounts. Since then I haven't played online.

I recently got an invite for Mandarin Palace in the mail, with that free $50 bonus. Figured it was worth a shot to try out.

Signed up and received my bonus promptly. Then promptly lost it

As gutsy as it is, without knowing this place at all, I made a deposit, played for a while, came out way ahead, cashed in, and am now waiting on my check to come in the mail....

Not sure what you guys want to know, but I can try to answer any questions about them.

 

[ksech]

I'm still waiting for my special package to arrive in my snail mail. I'm leery about clicking on links as I have just recovered from a nasty worm which took me $40 and 3 days to get rid of. So, I may just pass up "my chance of a lifetime" on this one.

 

[Merrth]

Received Same Offer

I also downloaded the software, accepted the funds (50) and played forever. For some reason could not lose. Got tired and went to cash out. Agreement says Non Depositors can cash out 500. I tried and tried, finally they said it was approved - now waiting for my check. They have deducted the 50 bonus and the cost for the check 15 - as of now still have not been paid. I played the account as if it were play money and I am up to over 8000. Can't get the balance down to make a deposit or I will owe them for the rest of my life. Have ask them to clean account, just take the winnings and they say that they can not do that.
Don't know what to do now..................

I'm new here, so, Hello!

I played at Spin Palace for years, until they closed all US accounts. Since then I haven't played online.

I recently got an invite for Mandarin Palace in the mail, with that free $50 bonus. Figured it was worth a shot to try out.

Signed up and received my bonus promptly. Then promptly lost it

As gutsy as it is, without knowing this place at all, I made a deposit, played for a while, came out way ahead, cashed in, and am now waiting on my check to come in the mail....

Not sure what you guys want to know, but I can try to answer any questions about them.

 

[vinylweatherman]

I also downloaded the software, accepted the funds (50) and played forever. For some reason could not lose. Got tired and went to cash out. Agreement says Non Depositors can cash out 500. I tried and tried, finally they said it was approved - now waiting for my check. They have deducted the 50 bonus and the cost for the check 15 - as of now still have not been paid. I played the account as if it were play money and I am up to over 8000. Can't get the balance down to make a deposit or I will owe them for the rest of my life. Have ask them to clean account, just take the winnings and they say that they can not do that.
Don't know what to do now..................

Alarm bells should be ringing!!!!!!!

They expect a deposit on top of the remaining 7500, and they CANNOT zero the account, BUT the rules of the offer say that you can only cash in 500.
This needs further clarification, as it opens the floodgates for abuse of every kind. For a start, the 7500 can be subject to "bonus abuse" claims by the casino if a deposit is now made, and further play generates another cashout. Them simply allowing the 7500 to be kept simply by you making a token first deposit come under "if it's too good to be true - it isn't"

ksech received an EMAIL (spam-mail) telling him he was on the invite list, and to expect the postal offer. This doesn't stack up:-

1) You CANNOT deduce a snail mail address from a EMAIL address without breaking a few privacy laws. If indeed a postal package does arrive, this casino has some very probing questions to answer. How did they get hold of the mailing list, since casinos DO NOT "sell, or pass on, your personal details to 3rd parties....etc...etc....BS....BS".

2) The email is sent to an email address, NOT a person, so without having a database they shouldn't have, they cannot "verify" any accounts opened through the email links as from persons on the invite list.


I have noticed an increasing trend of casinos going for "invite lists" when launching, and then opening to all comers later on. Whatever the reason for this, one thing is certain, they are getting the information from somewhere to build these invite lists, yet players receiving such invites are invariably posting here "so and so casino - anybody heard of them". Clearly, those on the list are being kept in the dark, as to WHY they have been invited, otherwise they would KNOW who "so and so casino" is.

Villa Fortuna did the same earlier last year. I got one too, and they certainly kept ME in the dark as to how they got my details. It turned out it was Grand Prive, and at first they tried denying it, and even asked posters to have their posts taken off the forums, because Grand Prive had been "outed". After realising the information was outed for good, they then explained that they had to get a few players signed up & playing BEFORE THEY COULD GET THEIR GAMING LICENSE
THis seemed pretty shocking to me, but it offers a clue. I'll bet we find that Mandarin Palace is "licensed" in Malta, but has only a "Letter of intent", rather than a full gaming license. Malta have not explained this to PLAYERS, who look to a regulatory authority for protection,. To me, it looks like the players on this invite list are the guinea pigs, IF the casino doesn't screw them over, they get a full License from the LGA, BUT it means the PLAYERS are being expected to do some of the work of the LGA for them.

MY expectation is that a casino gets it's team together, presents it's business model to the licensing authority, passes due dilligence, gets gaming license, and THEN opens to players.

At present, we need to know who is behind this new casino BEFORE putting any of our own money in. IF it comes from a trusted group, then it should not be a problem playing at one of their new offerings, even if currently running under a letter of intent.


EDIT:-

I STILL don't know - their website gives NO obvious indication of the SOFTWARE, and only says in "about us" that they are based in Netherland Antillies.


Found this though,

Mandarin Palace offers some of the most generous bonuses in the industry. In order to avoid any abuse of these bonuses by bonus abusers, the casino institutes a maximum withdrawal limit for players who have made no deposit.

Where the player has made no deposit, a maximum withdrawal amount of $500 applies Any funds over and above the maximum stipulated withdrawal amount will be granted to the player as 100% match deposit bonuses available for use at his/her discretion at any time over the 6 months following the withdrawal)
These measures are intended purely to discourage and prevent abuse of the casino's generous offers.

This gives the OP some $7500 worth of 100% match bonuses - very nice indeed, but look before you leap!

The terms offer clues it might be Microgaming, yet it also boasts a mere 30 games, and the few slots illustrated do NOT seem to be Microgaming ones. The terms have flavours of Grand Prive and Casino Rewards, but they offer a $10,000 per WEEK withdrawal limit, not the $2000 per MONTH ones that seem all the rage for new casinos.

There is a VERY strong hint this is a casino set up specifically for US players (read the terms CAREFULLY, and look "between the lines"). Players registering from OUTSIDE the US and Canada are probably the ones being told their accounts are being put on hold till a more general launch.

This may be from a reputable team, but it may be a "rogue" targeting the US market by giving away as little information as possible to avoid savvy players realising.

I can see nothing, other than similarity of name, to suggest this is run by Palace Group. Consider this, 32vegas, and 32Deck have nothing to do with 32Red, but have a striking similarity of name.

If Palace Group ARE behind it, then it should be a safe place to play. Casino Rewards? - proceed with care. Grand Prive? - in the pit.

Not Microgaming? Well, obviously too lazy to write their own terms, as they refer to Playcheck and cashcheck, and have something that looks like the MG bonus system. Not being MGS, as suggersted by their featured slots, and mere 30 games, means they are likely to disappoint.

 

[jeff311]

Why not give it a shot?

I came across this post yesterday since I always consult casinomeister before playing any online casino's this day in age. I also received a disk with a $50.00 free chip yesterday. I downloaded the software and then made a account. I went to the cashier menu and redeemed the bonus code and with in seconds had $50.00 to play. The games took a few minutes to load and I noticed after every log out they must reload.

I started off by playing a classic 3 reel 1 line slot named dream wheel, It was locked at 3 coins of $1.00 each so $3.00 a spin due to its bonus feature. On the first spin I hit the bonus feature which required you to get the spin icon on the pay-line last reel. It allowed me to spin the wheel (set up like wheel of fortune) and I won $350.00 so I took a few more pulls and then switched to a video slot and breeched $1000.00 with in 30 minutes with $9.00-$12.00 pulls. After hopping around to a few different video slots I had a balance of around $2400.00 with in a hour and with in a few hours met the play-through requirements of $2000.00. I then called customer support and was greeted by a friendly and professional man, I asked him what the max cash-out for the $50.00 free chip (thinking it was only $50.00 like most casinos) and was told $500.00 not a mil but not bad for free.

I've won hundreds and thousands from free chips before only to find the max cash-out to be $50.00-$150.00 and would just throw it all back with no cares but I think I'll take this one. So today I went to withdraw after playing my balance to $500.00 and it said the bonus was still active???? So I placed another call to customer support and was greeted by a friendly woman who kindly checked into this matter for me, after verifying a few things and a few moments on hold I was told they had to deduct the $50.00 bonus to make the amount of $450.00 withdrawable which sounded more than fair to me. I made a withdraw today via courier check in the amount of $450.00 and have to go fax a copy of my id and utility bill tomorrow so after the check fee I should get around $420-$435.00 but im sure I will wait for it lol. I will keep you posted when the check is received. I would have done the wire transfer but that is something I don't stand by or recommend.

Now lets get to the casino, Over all its a very simple design with easy to navigate menus, I myself like the old pull-down menus but this casino offered a revolving menu style. Allot of its features and games are way different than any casino I have played at in my 7+ years of on-line gaming so don't expect the same casino different name thing here. Its not at all like spin palace in any way, I really loved spin palace, I won there many times and got my winnings put back on my card in a matter of 48hrs but for Michigan players like me thats done and gone . Over all its not a bad casino I played at worse and it beats casino like ROB-O-CASH lol. It only has around 30 games to choose from but to my knowledge its fairly new and I'm sure they will be adding. I guess they are only taking invited players for now so if you get the free $50.00 invite I see no reason why you shouldn't give it a try.

 

[jeff311]

I'm new here, so, Hello!

I played at Spin Palace for years, until they closed all US accounts. Since then I haven't played online.

I recently got an invite for Mandarin Palace in the mail, with that free $50 bonus. Figured it was worth a shot to try out.

Signed up and received my bonus promptly. Then promptly lost it

As gutsy as it is, without knowing this place at all, I made a deposit, played for a while, came out way ahead, cashed in, and am now waiting on my check to come in the mail....

Not sure what you guys want to know, but I can try to answer any questions about them.

What check method did you choose and what was the fee? Im thinking about reversing my withdraw and waiting on the standard check after reading the fee for a courier check is based on the location. Its not a bad casino in my opinion but how I miss spin palace...

 

[split em]

What check method did you choose and what was the fee? Im thinking about reversing my withdraw and waiting on the standard check after reading the fee for a courier check is based on the location. Its not a bad casino in my opinion but how I miss spin palace...

Well, since my original post, I kept reversing my withdrawal, playing, and then cashing in again. I'm way up, so I'm done with this round till I actually see that I get paid. It's been 24 hours now, so just 24 more to go, until they process it (though, I assume it will wait until Monday).

Before my last withdrawal, I placed a $30 bet (Black Jack) and won, so I chose the check by courier (FedEx is who they use) for $30. In my opinion, charging anything is ridiculous. Also, something else that bothers me is that they won't flush a cashin. Spin Palace used to flush them immediately upon request and funds would arrive in my back account within a couple days. I too miss Spin Palace very very much.

 

[jeff311]

Well, since my original post, I kept reversing my withdrawal, playing, and then cashing in again. I'm way up, so I'm done with this round till I actually see that I get paid. It's been 24 hours now, so just 24 more to go, until they process it (though, I assume it will wait until Monday).

Before my last withdrawal, I placed a $30 bet (Black Jack) and won, so I chose the check by courier (FedEx is who they use) for $30. In my opinion, charging anything is ridiculous. Also, something else that bothers me is that they won't flush a cashin. Spin Palace used to flush them immediately upon request and funds would arrive in my back account within a couple days. I too miss Spin Palace very very much.

Thanks for your fast reply, Im going with the courier check. Let me know if and when you get paid and I'll do the same. I just took clear pics of my doc's and sent them via email to them so im waiting to see if that will work. Good luck and god speed thanks again.

 

[jeff311]

Pending

Old Attachment (Invalid)
Waiting

 

[jeff311]

Im a little in doubt.

So I got on again today and used the 800+ comp points I gained from the 50 free chip winnings and got 105.00 redeemed. Im up to 500.00+ with 58% play through completed. The funny thing is this casino hits more than all the RTG'S i've been playing like rushmore, club world and jackpot capital where 100.00 real cash = a $0 cash out because I can never breech 250.00. So If we do get paid I will return for sure. Im starting to like the place (so far)

 

[slotheadlizard]

Invited players

I was wondering if there is a fun mode version? If so can you play without registering? The site looks simple and cool, wouldn't mind checking out the software. Terms seem straight forward, just the way I like them.

 

[jeff311]

there is

I was wondering if there is a fun mode version? If so can you play without registering? The site looks simple and cool, wouldn't mind checking out the software. Terms seem straight forward, just the way I like them.

But you have to make a account to play free, I cant place the software at all. It runs slow on my computer because I need to format my drive and start over. All I can say is if they pay out then I made alot of free money and I would deposit. Its up to them now so we will see. In wins I put them over RTGs for sure. But thats just me. Good luck

 

[vinylweatherman]

Alarm bells are STILL ringing.

WHY is there mention of "Playcheck" and "Cashcheck" on the website, as well as something that is to all intents the "Microgaming bonus system".

If they STEAL their website content from MGS sites, rather than write their own, how can they be trusted with real money. "Playcheck" and "Cashcheck" are subject to copyright, and MUST NOT be used by a non-MGS powered casino.

 

[Tengil]

Alarm bells are STILL ringing.

WHY is there mention of "Playcheck" and "Cashcheck" on the website, as well as something that is to all intents the "Microgaming bonus system".

If they STEAL their website content from MGS sites, rather than write their own, how can they be trusted with real money. "Playcheck" and "Cashcheck" are subject to copyright, and MUST NOT be used by a non-MGS powered casino.

I may be blind but didnt see any mention of Playcheck or Cashcheck. I saw Playback, but MG doesnt have monopoly on game history.
And the bonus system, different weightings for games arent exclusive to MG so dont see whats wrong there.

And no, I wouldnt play there.

 

[jeff311]

Dont know?

Alarm bells are STILL ringing.

WHY is there mention of "Playcheck" and "Cashcheck" on the website, as well as something that is to all intents the "Microgaming bonus system".

If they STEAL their website content from MGS sites, rather than write their own, how can they be trusted with real money. "Playcheck" and "Cashcheck" are subject to copyright, and MUST NOT be used by a non-MGS powered casino.

Ya makes sense, My $450.00 free chip winnings have been processed today so im sure I will be paid. I dont know much about this site besides they hit for me more than these other casinos and even their comp points are better than these rtg casinos. At the capital it takes $10.00 wagered to gain 1 point and 100 points only gives you $1.00 (wow lol) at the mandarin palace same wager rules but 100 points = $10.00 250 points = $30.00 500 points = $75.00 and 1000 points = $200.00. Havent played with real money yet so im not 100% sure but im starting to like these guys. SPLIT EM has played with real money and so far has not had any problems so only time will tell.

 

[vinylweatherman]

I may be blind but didnt see any mention of Playcheck or Cashcheck. I saw Playback, but MG doesnt have monopoly on game history.
And the bonus system, different weightings for games arent exclusive to MG so dont see whats wrong there.

And no, I wouldnt play there.

I expect they have started changing the site. When I looked there was so little content that these oddities stood out. They certainly didn't have the Microgaming banner, but had the guide to Playcheck and Cashcheck as though it has been lifted as a chunk from the site of an MGS casino.
Another poster thought they were related to Spin Palace, so there was certainly an element of that "MGS Feel" about it.

As for the bonus weightings, it was the LAYOUT of that section, not just the fact of game weightings, it was just "so MGS".

Because of the previous efforts of Ministering Angel, and Roccos, I am VERY suspicious of this site, mainly because of what ISN'T there, rather than what IS.

Ministering Angel even had Neteller fooled, who were promoting them in their "showcase" till someone tipped them off that they were a front for an Eastern Eurpean "Phishing" scam, and had "ripped-off" the company who designed that unsettling "Ministering Angel".
Now that these "gangs" are into fake casino sites, we have to be very careful with any new casino site that pops up with "unique" software, even more so when said software seems a little "funkified".

There seems to be a theme of winning big from the free chip, getting paid a small amount, and then being told they can have the rest in 100% match bonuses.

MGS run these free play promos, but limit "winnings" to as little as $100. THIS lot are more than happy to offer back the over limit amount of $7500 to one player as a series of 100% match bonuses, and the PLAYER gets to pick when they take them.

Even playing the free chip can be a problem, since they have your personal details. This may well be worth the $100 or so they have to pay out to winners.

If they are legit, they can always have a rep register here, and argue their case.

 

[Tengil]

I expect they have started changing the site. When I looked there was so little content that these oddities stood out. They certainly didn't have the Microgaming banner, but had the guide to Playcheck and Cashcheck as though it has been lifted as a chunk from the site of an MGS casino.

Most likely,they are probably aware of this thread.

Whats easier than to copypaste and then edit? If they just would do it before they launch it would save them some embarrassment.

 

[vinylweatherman]

Most likely,they are probably aware of this thread.

Whats easier than to copypaste and then edit? If they just would do it before they launch it would save them some embarrassment.

Well, Playshare did the same with Quatro casino, but at least with it being MGS there is an element of trust. This one has not just messed up the launch, but offers no evidence so far of credibility. If it were powered by a known software brand, this could at least help form some kind of first impression. If it were indeed MGS, I would have considered them probably trustworthy long term, but just a bit inept at the launch. They are not licensed in a particularly "trustworthy" jurisdiction either (when it comes to looking after players), an EU license would have given them far more credibility, mainly because it would be a serious embarrassment to the EU if one of it's member states was fooled into granting a gaming license to a fake casino. There is no guarantee they even have the license they claim. I recall one rogue was claiming an Alderney license, when they had no such thing. They are STILL in business, and spamming me regularly.

 

[Tengil]

Well, Playshare did the same with Quatro casino, but at least with it being MGS there is an element of trust. This one has not just messed up the launch, but offers no evidence so far of credibility. If it were powered by a known software brand, this could at least help form some kind of first impression. If it were indeed MGS, I would have considered them probably trustworthy long term, but just a bit inept at the launch. They are not licensed in a particularly "trustworthy" jurisdiction either (when it comes to looking after players), an EU license would have given them far more credibility, mainly because it would be a serious embarrassment to the EU if one of it's member states was fooled into granting a gaming license to a fake casino. There is no guarantee they even have the license they claim. I recall one rogue was claiming an Alderney license, when they had no such thing. They are STILL in business, and spamming me regularly.

Malta and they licensing medialive casinos like ubwinner (rigged software) says everything about credibility of an EU license.

 

[jeff311]

Add another point for mandarin palace.

A few minutes ago I received a call from the palace, I was greeted by a friendly and professional man who told me thanks for playing at the casino and my check of $450.00 was processed and sent today - the $30 check fee. It should arrive in 5-7 days via fed ex. He congratulated me and told me to get something nice for myself. He wanted to know if I enjoyed the casino and didn't even ask about a return. This casino seems legit to me and have treated me alot better than most! They paid out $420.00 for a free chip and have great customer service. All casinos had to start somewhere, Like spin palace who paid thousands no ?'s asked. Spin palace at first looked fake but turned out to be great. I'm not telling you to go there and make a deposit today, I'm telling you that for no money out of pocket I won and see nothing wrong at all with this establishment. Make your own decision but I have nothing but good things to say about this place so far. I've spent $420.00 on some casinos mentioned here on this site a day and won nothing. Thats a start. I will let you know when i get my check. Lets give them time and a chance b4 doubting them. Where is the casino meister and what does he have to say about this site?

 

[jeff311]

where do you play? have you won more than you spent?

Well, Playshare did the same with Quatro casino, but at least with it being MGS there is an element of trust. This one has not just messed up the launch, but offers no evidence so far of credibility. If it were powered by a known software brand, this could at least help form some kind of first impression. If it were indeed MGS, I would have considered them probably trustworthy long term, but just a bit inept at the launch. They are not licensed in a particularly "trustworthy" jurisdiction either (when it comes to looking after players), an EU license would have given them far more credibility, mainly because it would be a serious embarrassment to the EU if one of it's member states was fooled into granting a gaming license to a fake casino. There is no guarantee they even have the license they claim. I recall one rogue was claiming an Alderney license, when they had no such thing. They are STILL in business, and spamming me regularly.

All online casinos I view as a scam until I see winnings and payouts, At least the real WALK-IN casinos are state regulated and have a little law over payouts. I have been around the block a few times; Intertops,spinpalace.goldenpalce (lol).RUSHMORE,JACKPOT CAPITAL,CLUB WORLD,sloto-cash,all slots,cool cats (lol),silver dollar, harbor etc etc some are to old to remember. People think they are not being ripped off at online casinos meaning "hey I put in $200.00 a month ago and lost but they never stole my money they only charged $200.00" Wrong, these casinos per pull take in a set profit before paying out. Thats all I have to say! for example, take in $1000.00 pay out $100.00. if you are lucky. When I get paid by the palace I will deposit lol. Maybe win for once! !

 

[jeff311]

Got it

Well, since my original post, I kept reversing my withdrawal, playing, and then cashing in again. I'm way up, so I'm done with this round till I actually see that I get paid. It's been 24 hours now, so just 24 more to go, until they process it (though, I assume it will wait until Monday).

Before my last withdrawal, I placed a $30 bet (Black Jack) and won, so I chose the check by courier (FedEx is who they use) for $30. In my opinion, charging anything is ridiculous. Also, something else that bothers me is that they won't flush a cashin. Spin Palace used to flush them immediately upon request and funds would arrive in my back account within a couple days. I too miss Spin Palace very very much.

They processed my check yesterday and even called me to let me know very nicely. The check came today!lol overnight! Now thats fast! The check is 100% legit and It came from Canada but in US funds. Some people are doubting these guys but I see no problems. You should get yours soon.

 

[split em]

They processed my check yesterday and even called me to let me know very nicely. The check came today!lol overnight! Now thats fast! The check is 100% legit and It came from Canada but in US funds. Some people are doubting these guys but I see no problems. You should get yours soon.

That's awesome! Congrats on the free money!!
Since that last post, I've kept playing HA
Just submitted my cashin, again (I keep reversing it all, then make one withdraw request so I don't have to pay for for 2, or more, checks. I've made a nice little profit and I'm now feeling more secure that I'll get paid, thanks to you! Sounds like they're really trying to make an effort, as far as customer service, that's promising too. I wish they would contact The Meister!

And vinylweatherman, you had mentioned that a poster thought this casino was somehow related to SpinPalace... I think you got that from my original post. But I was just stating that I haven't played since SpinPalace closed my account and this was my first venture back into online gaming.

 

[vinylweatherman]

They processed my check yesterday and even called me to let me know very nicely. The check came today!lol overnight! Now thats fast! The check is 100% legit and It came from Canada but in US funds. Some people are doubting these guys but I see no problems. You should get yours soon.

They are beginning to look legit then. Promising payment and actually MAKING it is what makes the difference. Many rogue casinos make promises, even in polite phone calls, but sticking to them is what matters.

The lack of information and substance on their site may be because they are narrowly targeting the US market, and do not want to get busted too quickly. They would be unable to do this from any EU jurisdiction.

Malta and they licensing medialive casinos like ubwinner (rigged software) says everything about credibility of an EU license.

Malta have already embarrassed themselves, and are bringing the EU into disrepute among the player community. Malta are on the UK whitelist because EU trade rules say they have to be, NOT because the have applied to the UK Gambling commission, been vetted, and passed.
Malta are also closely resembling the Costa Rican model of allowing casinos to operate for months under a COMPANY license, and a "letter of intent" from the LGA - this means they are taking REAL money BEFORE they have passed all the fitness to operate test (assuming Malta have any other than the ability to pay the fee, and prove current solvency)

 

[ballysdb]

I never got anything in the mail from them...its been a week or two now.

 

[jeff311]

sounds like you really know your stuff.

They are beginning to look legit then. Promising payment and actually MAKING it is what makes the difference. Many rogue casinos make promises, even in polite phone calls, but sticking to them is what matters.

The lack of information and substance on their site may be because they are narrowly targeting the US market, and do not want to get busted too quickly. They would be unable to do this from any EU jurisdiction.




Malta have already embarrassed themselves, and are bringing the EU into disrepute among the player community. Malta are on the UK whitelist because EU trade rules say they have to be, NOT because the have applied to the UK Gambling commission, been vetted, and passed.
Malta are also closely resembling the Costa Rican model of allowing casinos to operate for months under a COMPANY license, and a "letter of intent" from the LGA - this means they are taking REAL money BEFORE they have passed all the fitness to operate test (assuming Malta have any other than the ability to pay the fee, and prove current solvency)

The check I will put on hold tomorrow (today lol I'm up late) is from a company in Canada. Has no markings of the casino on it. But looks very legit with tear off perforations to open it. looked into the check site and looks like a merchant, Maybe they use this place to make fast payments to the states. I have never had to deal with a check b4 so we will see but I'm sure it will clear. I also was sent a email for feedback and had alot of good things to say. I told them to make their presence known on Casino Meister as well as there software. I cant say they are the best Yet but so far I'm impressed. seems good for now and i will keep you posted. whats your fav online casino? Thanks again for the advice

 

[vinylweatherman]

The check I will put on hold tomorrow (today lol I'm up late) is from a company in Canada. Has no markings of the casino on it. But looks very legit with tear off perforations to open it. looked into the check site and looks like a merchant, Maybe they use this place to make fast payments to the states. I have never had to deal with a check b4 so we will see but I'm sure it will clear. I also was sent a email for feedback and had alot of good things to say. I told them to make their presence known on Casino Meister as well as there software. I cant say they are the best Yet but so far I'm impressed. seems good for now and i will keep you posted. whats your fav online casino? Thanks again for the advice

Perhaps this discussion belongs in the ATB forum section

 

[ksech]

To date I haven't received the promised "surprise" in my snail mail. Congratulations Jeff311. Can you tell us what some of the slots are, perhaps someone can then figure out what software they are using? Thanks!

 

[split em]

So, I'll admit, I started to get a little nervous that maybe Jeff311 worked for this casino and that I wouldn't be paid.

So I cashed in, waited the 48 hours and then my funds were processed on Monday. I too received a phone call congratulating me and letting me know that my funds were on their way. So far so good!

Got my check today, opened it, and it was about half of what they owed me. So I called up, and was greeted by the same person that I've chatted with through their support chat. He let me know that the maximum amount that they could send in one check was $5000, and my other $5000 would be arriving in as a separate check. He's going to send tracking info shortly I think.

So, it appears that this place is legit, I think. I'm not going to promote them, and will recommend that you approach them with caution. But my experience has been awesome so far. Guess it helps that I won a lot though.

 

[ballysdb]

I finally got my "special" package in the mail. It's the CD with a bonus code. When I went to claim it they said I already claimed it.

So, initially I signed up with them, claimed a $50 nd bonus because they had sent me an email telling me I was "chosen" for the bonus. Btw...there was no code for it, just had to ask live chat.

Then a week or so later they tell me I'm receiving the special package.

Why would they bother sending it to me if it's the same nd bonus? I find that irritating.

I don't have any problem with them allowing me only one bonus. But the letter didn't say anything about it being a first time nd bonus only.

Not bitching, really. I just hate when casinos don't check that a player has already taken a bonus and then get you excited about another freebie.

 

[vinylweatherman]

I finally got my "special" package in the mail. It's the CD with a bonus code. When I went to claim it they said I already claimed it.

So, initially I signed up with them, claimed a $50 nd bonus because they had sent me an email telling me I was "chosen" for the bonus. Btw...there was no code for it, just had to ask live chat.

Then a week or so later they tell me I'm receiving the special package.

Why would they bother sending it to me if it's the same nd bonus? I find that irritating.

I don't have any problem with them allowing me only one bonus. But the letter didn't say anything about it being a first time nd bonus only.

Not bitching, really. I just hate when casinos don't check that a player has already taken a bonus and then get you excited about another freebie.

It's usually the same bonus, but marketed differently. Some players will take the bait from the email, but this could be lost in spam filters, or ignored. Following up with a snail mail CD & code might catch a few more players, but can also be confusing for those who think they have been granted two separate offers.

Still, you have another coaster for your drink, or even a frizbee

My Mum once asked me to turn out my desk and give her my casino CD's for use as bird scarers in her garden

 

[ksech]

Did they scare away the birds??? Have been looking for a good way to put these useless things to work (trying to save the environment, etc.)
Maybe we should start a thread on thrifty ways to use the CDs sent out in the snail mail.

 

[jeff311]

Nice man nice!

Crap, you won big bro. My check cleared and I bought a new toy. Gsg-5p and no I dont work for them lol. I spent $20.00 and lost and would spend more but I have some other things to take care of. Good job man! I'll trade you lol

So, I'll admit, I started to get a little nervous that maybe Jeff311 worked for this casino and that I wouldn't be paid.

So I cashed in, waited the 48 hours and then my funds were processed on Monday. I too received a phone call congratulating me and letting me know that my funds were on their way. So far so good!

Got my check today, opened it, and it was about half of what they owed me. So I called up, and was greeted by the same person that I've chatted with through their support chat. He let me know that the maximum amount that they could send in one check was $5000, and my other $5000 would be arriving in as a separate check. He's going to send tracking info shortly I think.

So, it appears that this place is legit, I think. I'm not going to promote them, and will recommend that you approach them with caution. But my experience has been awesome so far. Guess it helps that I won a lot though.

 

[slotheadlizard]

Casino

I chatted with them this morning trying to find out when they go public for players. I get the same old," your account is under review message". They said they have no clue. They will let me know by email. I'll be glad when they do.

 

[Master1]

I received this in an email. Has anyone ever heard of this casino? Anyone know what type of software it is using? Thanks in advance for any replies.

A change of fortune is in the air.
Claim your share.
Unique, mystical and thoroughly exhilarating it has traveled from ancient China to your shores to inspire, engage and change your luck forever.

Over the next few days, a special package courtesy of The Mandarin Palace will arrive in your post box. Be sure to collect this token of our appreciation as it will unlock a new world, untouched by modern man uncompromising in quality ready for you to be one of the first in the world to explore.
The Mandarin Palace offers never before seen games, groundbreaking, new, software and glittering new Progressive Jackpots. It features unmatched player interaction, gaming excellence and first-in-class security, not to mention magical bonuses and generous promotions that are sure to put the shine in your play.

A world of ancient temples, splendid palaces and non-stop entertainment brings with it that change in fortune you seek, that breath of fresh air you desire. Collect your gift and accept this invitation to be a part of gamings new Golden Age.

With respect.

Tom Lee
Casino Manager

While surfing here I came across this thread, read it and watch then their homepage, especially their T+C's. It seems to be legit, because they keep their promises and made prompt payouts, but like vinylweatherman already said: Alarm bells should be ringing!!!!!!!

In association with some of the phrases in the e-mail the OP got I found a funny point in their T+C:
The Mandarin Palace Casino (and any affiliated casinos or other entities that may be launched subsequently) will not be liable, and is not liable for any damages in the following scenarios:
...
For any loss as a result of any act of God. (Earthquakes, floods, lightning etc.)
...

I never ever read about such a weird term (I still love it) on any other casino (maybe I'm wrong, please correct me). I think thus offering completely new ways for the casino. If you have a complaint (e.g. software error) they could say: Oh, that is God's will, sorry.

Just a thougt, don't hit me.
I still reflect on this "change of luck forever".

 

[catrina m]

This thread makes the hairs on the back of my neck ( not grey by any means, lol) stand up.

Anyone with over 100 post's win and cash there?

 

[ksech]

I received the CD, but promptly threw it in the trash. I play at a few reputable casinos and figure I don't need this one. The things I have been reading aren't too reassuring, IMO. Perhaps, when they have been around for a while I may change my mind and try them out.

 

[Helric]

So I also received the offer. I lost the 50 welcome bonus in like 10 spins man but hey it's seems like a cool new casino... so I clicked the help icon and a chat window appeared.

Spoke to a guy named Ben and he was great. Honestly he actually helped me and answered my questions! Unlike my previous experience with chat no really he did tell me a few things about the place.

When I asked about the software (who developed it) he stated they have developed the software. Then he said we are not affiliated with any other online casinos.

So that raised a ? for me. I asked how did you get my mailing address then? He said he doesn't know about that but would query the marketing dept about how they got my info for me and let me know within 48 hours via email how. So we will see on that.

I then asked how long they been up and running. He told me since February they opened the Casino but the "back office" has been running for 7 years now.

So i will check it out going to do a test deposit. If i lose it as fast as the Welcome bonus I am gone of course but after reading some of the posts here some people are doing well...

Like the interface so far its flash. My laptop is beefy though so it runs great for me. Loads much faster than typical MGS slots for sure. Easy to use and simple...

Will let you all know how the first deposit goes

Cheers,

Helric

PS. Forgot to say Hello to everyone my first post been trolling for a while though

 

[KasinoKing]

PS. Forgot to say Hello to everyone my first post been trolling for a while though

Welcome to the forum - and thanks for a great, informative & well written post!

KK

 

[adedpoet]

This thread makes the hairs on the back of my neck ( not grey by any means, lol) stand up.

Anyone with over 100 post's win and cash there?

I won on the $50 free bonus. Cashed out $400 and got a check via Fedex within a week.

 

[Helric]

...

Will let you all know how the first deposit goes

Cheers,

Ok so like I said I would update on my initial deposit..... Its not good

So I deposited 100$ since they had a 100% match deal going... got $200 to play with yeah! Lost that in about 10 minutes tops... I wasn't even playing huge spins here i'm talking max of $3.75 spins here which for this particular slot i had been playing was the min bet! Lost it...

Well then I received an email today offering more match bonuses... *dam I gotta get that match of 100% up to $200 so of course like a fool deposit another $200 bucks now I have $400 to play with including the match wooohoo! Right? Wrong. I purchased at 5:43 by 6:15 it was all gone again not more than 3.75 a spin!!! Curse this place I thought well like a fool another $100 deposit + $50 match making it $150. I will show them who is boss

Not at all really but wait here comes the interesting part! So I am playing and losing as usual this time on a slot called "Purse of the Mummy" clever huh Purse/Curse wow... clever....

Sorry here's the strange thing and please tell me if I am reading this wrong or what but to me this is how I read this payline info stated in the screen shot attached. (Sorry cant figure out how to paste the images so attached them.

All wins pay LEFT to Right, except scatter and bonus which pay ANY. (I think I understand this)

The under the scarab thingy...

Scarab bonus
3 Scarab symbols on reels 1, 3, and 5 on any selected payline starts the Scarab Sprint bonus.

See screen shot attached

I got 3 scarabs... nothing happened..... What the hell? Clicked help... chat window appears...

So I explain to him I just got 3 Scarabs and the bonus didn't activate? He asked me a lot of questions like whats reels were they on... 1,3,5 ok.... lines... i said 1 was on line 2, 3+5 were on line 1. He said "Oh well you go you can only win the bonus from lines 6 or 8. I said excuse me what are you talking about? According to the pay info it says "ANY" every where right? He says hmmm yes you are correct I will have to submit this to tech team and let you know but you should receive a reimbursement. I had to send screen shots and all to this guy all for 75 cents!!! And no bonus....

So I just wanted to let you all know about my experience at this place. I won't be making any more deposits but I am cheering the people who are withdrawing becuase the most I won the entire time was 14 dollars... i deposited 400 man

So let me know if I am crazy or what but thats the way I read it and expected to be playing that bonus For some odd reason though I still want to give this place another try but I will not...

Sorry for the long POST!!! Tried to minimize....

Cheers,

Helric

 

[mojo]

I received the mail and played the 50. I played low because I wanted to get a good feel. I played a very long time. I chatted and the playthrough is 40x on the 50. Video poker only accounting for 10% but at least you can play. Also, video poker has a one cent min so you can play for 5 cents to bet all. Never seen such a thing lol. But you can make your money go far.

No QT, no affiliate program.

Jury is still out but so far so good after seeing cash outs.

 

[slotplayer]

So that raised a ? for me. I asked how did you get my mailing address then? He said he doesn't know about that but would query the marketing dept about how they got my info for me and let me know within 48 hours via email how. So we will see on that.

Any answer on this?

I received the CD today in the mail and decided to seach and came across these posts.

 

[Marie2473]

i really dont get this. Went to their page and contacted chat and was told that they only allow people and not all people from the states.. Thats a first *haha*

 

[Mousey]

Got the CD.... but I'm still extremely leary of downloading and registering at a total unknown... Have no idea what the software is, or who runs it... They may even have sent me an email but I've not seen it because it would probably have gone straight to Junk or Trash...

As VWM mentioned, after the Ministering Angel and Rocco fiascos, I'd rather have at least some vague idea of who is going to know all my personal info before I hand it all over to them on a silver platter.

And if they are 'reviewing' people who sign up... where are they getting the info to 'review'? Where did they get our names and mailing addresses?