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PlayerCenter/Interactive Gaming Systems

You REALLY need to remove that personal info from your post and fast! There is every detail of your debit card in that first post, someone is going to steal you blind!
 
This is a very long and drawn out case that can be summed up rather quickly...(not trying to steal his thunder)...player deposited and played, he won some money, was told the check was in the mail, player deposited and played more money, based off of his pending checks comming in the mail, won some more, cashed out some more ect.......somehow, the fine folks @ playercenter, intercept the mule train that the country of Argentina uses for their mail, and recover these "checks"...the reason is the casino owner didn't have enough cash in HIS playercenter account to cover the checks...Anyone else see a pattern developing here??? The fact is they told him they sent him checks...at multiple dates and they DIDN'T SEND ANYTHING...Playercenter.com continues to display a pattern of lies and blatent abuse of players.
 
Dude, that was not smart putting that post with all that info. I could easily just copy down your credit card number, expiry date and even your security code and go to town. Bryan you should erase this post before this guy gets ripped off. It is very long to read but there is all his personal info in there. And cancel that credit card ASAP!
 
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I PM'd Bryan about the private info as soon as I saw it, hopefully he'll take it out.

After taking the last hour to read thru the whole thing, I come to the conclusion that both playercenter and the player lied. In fact, he starts out lying about a 25 day grace period like its a credit card, yet he knows its a debit card and even says so later. Obviously playercenter lied too saying that checks were sent, cancelled and re-sent when they weren't (or were somehow recaptured after being mailed?).

I'd suggest not taking this to court, since you'd probably end up just having it thrown out, or worse, get countersued for threatening to destroy their business.

Bottom line, playcenter needs to be shut down, and Robert needs help with his addictions (gambling & drinking).
 
Schmittie,

If you have a problem with a casino, spell it out in no more than three paragraphs. The posting of your CC info (number, exp. date, secret code on the back) indicates to me that you have a serious problem, and it's not just gambling.

I am not ignoring your emails; I have been very busy recently. IGS already responded to your claims, and I will post them here.

In the future, be brief and concise. Do not post pages and pages of rambling chat sessions. Thank you.
 
Dear Bryan & JPM

Please note at time of post I had just copied and pasted everything, once I went back to review I saw my card details but was experiencing a little difficulty in editing. I did get it removed though. JPM, I told them of 25 day grace period thinking they would get on the stick and pay me before interest would normally accrue on a credit card. This did not help as all can see. PlayerCenter promises same day withdrawals by Neteller or Check by Fed X, they still do promise this if you look at cashier page.

Fact is checks were soposedly mailed, later I am told they are sent by regular mail. A trace is placed and soposedly they did not find the checks. All of a sudden they are returned to them, and remailed again and could not be stopped when I ask that they be "STOP PAID". In the end no checks were ever sent. I made many deposits thinking checks were in the mail when they were not. I read Mark Atlands story and really scream at PlayerCenter, I was told his story wasn't really all he claimed. Soposedly owner needed to release cashouts to me, but is account was negative, therefore I could not be paid. I was even told if push came to shove I would have to collect from owner.

Yes this angered me more. I did have some beers, but was not plastered. I lost the money, but it did not look like I would get it anyways. Owner of casino promised me a $3000.00 refund as he agreed I was being jerked around. Player Center offered no cooperation. All this was reported to World Pay. They said GI Enterprises that appeared on my statement was a Nintendo and Video game retailer. I supplied the list of casinos they operate, and the merchant account was closed due to fraud. I have all correspondence from Player Center, the Casino Owner, World Pay, and VisaUSA. These people can say whatever they want, however phone calls were made by my bank who said Player Center a/k/a IGS shipped me my merchandise.

I was made to sign an agreement for a refund and casino chips but they did not deliver, then I am given a Cease and Desist letter from an attorney on Player Centers "copy & paste" letterhead that was sent by email. Like the checks, no stamps I guess to mail it. Now I am told because I caused problems with them and their payment processors that their agreement with me is null and void. All I did was tell the payment processors the truth. I may look like I have a problem with gambling and or alcohol, but if the site delivered as promised, and still do! There would not be a dime lost as I was ahead $1500.00. IGS & Playercenter will continue to lie. I need help in dealing with them.

Respectfully,

Robert Schmidt :confused:
 
Proof of Promises Made

casinomeister said:
Schmittie,

If you have a problem with a casino, spell it out in no more than three paragraphs. The posting of your CC info (number, exp. date, secret code on the back) indicates to me that you have a serious problem, and it's not just gambling.

I am not ignoring your emails; I have been very busy recently. IGS already responded to your claims, and I will post them here.

In the future, be brief and concise. Do not post pages and pages of rambling chat sessions. Thank you.


Hello Robert,
Our legal department has advised us to not contact you anymore and
that
any prior arrangements we made are null and void due to your actions
against us and our merchant processors. We unfortunately cannot have
any dealings with you. After 180 days we will review your case and
give
the casino owner to act as he wishes.
Thank you for your understanding,
Player Center


I was promised first $3000.00 in cash by owner, then he said he could not honor this and could only go $1500.00. Player Center agreed to give me $3000.00 in chips to be wagered at www.sportsbooknow.com, however there has been no winners there since 2002. Probably a dead casino the way I see it.
 
Dear Schmittie,

The problem is that you flew off the handle way too early in the game making threatening and abusive statements via email and chat sessions. Getting wasted and getting pissed off did not help. There is no way that anyone can assist you at this point.

IGS has stated that the Player Center removed your payment from the queue twice due to fraud precautions, and then you reversed the check to gamble more. You then lost it, admittedly losing it while drunk. And now you want to be paid for the money you lost.

20/20 hindsight says you should have handled this in a cool calm collective manner instead of letting anger get the best of you.

My advice for you is to get some help and just let this one go. Not much can happen here.
 
Why am I only one that pays for mistakes

Bryan in response to your post earlier today, I feel waiting more than a month before seeing any kind of money would have caused anyone to go into the deepend, especially when I did a web search from Netscape.com with the word Player Center and was directed to Mark Atlands post on your site. They need to hold true to promises that site states same day withdrawals. They did not do this, but still promise this. I know nothing of 2 holds as my chats clearly state by Player Center that checks were mailed, traced, returned, remailed, and then never mailed. I was promised money to sign a contract, stating I authorized purchases and was to get $1500.00 via Fed X, and $3000.00 in casino chips to play with. How can IGS and Player Center expect greater honest from their players when they themselves lie consistently to me, Mark Atland and many others, including their money processor, World Pay. They are mad because they lost merchant account, that it completely. They do not sell the merchandise they claimed to World Pay. I deserve something for the lies, and the time I waited checking my mail daily for checks that were never sent.
 
Player Center, IGS, & GI Enterprises

I am so happy to see that you gave Bryan at Casinomeister your side of the story. This information does violate your Privacy Act, so actions will probably result in this area as well. My only dispute with your company is the fact your site promises same day withdrawals via neteller or fed X. I have proof I was told checks were mailed, lost and traced, then returned, then remailed, and then never mailed.

There needs to be some accountability here on your part. How can you expect more in honesty and integrity from a customer than you as a "Company" provide? I was lied to every step of the way. I know your company is angered with the WorldPay incident, which by the way is still not closed. The fact I was sent a "Cease and desist" by email, and your company stating prior agreements are null and void due to problems initiated by your payment processor should prove helpful in my collection efforts with World Pay.

Your company appears to take a "Wait and See" approach in dealing with matters. Thus meaning lets see how far this person will go! I am prepared to file a complaint with your government that issues the licenses, though they are probably like your company and will do little. I further plan to post at other casino forum sites as well.

Here are my promises to your company:

1) I will file complaints with my local state and federal goverment against world pay and your company for facilitating illegal gaming transactions, and violating laws regarding Money Laundering.

2) All E-cash companies that you use, and will use in future shall be notified of my problems with your company, as well as your company lying to World Pay regarding the merchandise and services you provide.

3) Complaints to be filed with VisaUSA & MasterCard International for using fraudulent billing codes to force gambling transactions to process despite card issuers unwillingness to process gambling transactions.

4) Defamation of Charachter by breach of your privacy act policy.

5) Posts in all casino forums that accept unbiased facts, and opionions against fraudulent casinos.

6) Provide all chats with my bank, as well as emails of promises from your company and casino owner so that they too may take actions. I never disputed the authorization, and they are aware of this fact.

Had I not been lied to so much as would be shown in previous chats regarding checks in the mail there would not be a problem. Checks should have been mailed within 48 hours of cash outs according to your site. The fact Sarah Steward said she put my account under fraud reviews should have been reported to me, and further deposits should NOT have been accepted. I made numerous deposits under fraudulent pretence that checks were en route to me when they were NOT!

Lets have some accountability here! Why is it I am the only one paying for my mistakes? This email is being forwarded to all those now involved, so ignore it like you have the others. You want the $5050.00 in charges, and I want the $4500.00 promised me. If checks were being held you should not have lied and told me differently. IGS, GI Enterprises, and Player Center are all guilty of fraud, lies, and player abuse.

Thanks so much for making me look like a alcoholic to Bryan at Casinomeister, this is all in Black and White, and if anything will be very helpful in filing international suit.

Regards,

Robert Schmidt
 
Proof Of Lies

Yes I was vocal, but how would everyone else react?


From: [email protected] Add to Address Book
Date: Fri, 9 Apr 2004 20:02:46 EDT
Subject: Clubparadise
To: [email protected]


Dear Robert:
The 48 hour withdraw is for Net Teller. Checks take 3 to 4 weeks to be delivered to you by mail. You should be receiving them shortly.
Thanks,

MY COMMENTS: THEY NEEDED TO BE MAILED FIRST! FIRST BATCH OF CHECKS MAILED 03/09/2004


From: [email protected] Add to Address Book
Date: Sat, 10 Apr 2004 18:39:10 EDT
Subject: Re: User Schmittie ID59685withdrawals.
To: [email protected]
CC: [email protected]


Dear player center:
I authorize ID# 59685 withdraw requests.

Thanks, Paul

MY COMMENTS: LOOKED LIKE ALL WAS OKAY TILL HE WAS EMAILED HE WAS NEGATIVE!


From: [email protected] Add to Address Book
Date: Sat, 10 Apr 2004 18:54:41 EDT
Subject: Clubparadise
To: [email protected]
CC: [email protected]


Dear Player Center:
This is Paul, the owner of Clubparadise. What seems to be the problem?

Paul

MY COMMENTS: YOU ARE IN THE NEGATIVE, NO MONEY TO PAY PLAYER WITH CHECKS OR EVEN NETELLER FOR THAT MATTER.


From: [email protected] Add to Address Book
Date: Wed, 28 Apr 2004 09:58:56 EDT
Subject: Re: Clubparadise
To: [email protected]


I get the feeling you are trying to do charges backs, and if they don't work you will then settle. I'm sorry about the $3000.00, but as stated before, I am not the only owner of this site. We both agree that $1500.00 is fair, but must be taken care of by weeks end. We must agree by Friday, or the agreement may not be valid after that date.
Paul

MY COMMENTS: MY LOSS TOOK HIM INTO THE POSITIVE THAT CAN BE PROVEN VIA HIS EMAIL TO [email protected]. FOR HIM TO HONOR THE ORIGINAL $3000.00 WOULD HAVE KEPT HIM NEGATIVE.
 
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Schmittie said:
3) Complaints to be filed with VisaUSA & MasterCard International for using fraudulent billing codes to force gambling transactions to process despite card issuers unwillingness to process gambling transactions.

This one will probably be the most painful for them. If they get banned from Visa & M/C, that will put a crimp in their operations.
 
Thanks JPM

jpm said:
This one will probably be the most painful for them. If they get banned from Visa & M/C, that will put a crimp in their operations.

Thanks for your vote here. I promise great things for PlayerCenter/IGS here. I have people that will play there with very small deposits only to get their processor information, and will provide emails from WorldPayUK how their account was terminated for fraud. VisaUSA & MasterCard International stated a special code is required for gambling transaction, and since they claim merchandise was shipped, well they only look too guilty. PlayerCenter is owned by Interactive Gaming, and they opened an account with WorldPay UK stating they operated as GI Enterprises as a Video Game retailer, meaning Nintendo and so forth. I ask that they become accountable for their promises and actions. If you promise same day withdrawals then do just this. I made deposits thinking checks were in the mail, when this was lies. Player Center/IGS please start telling the truth. Dont let your customers resort to these forums to make you pay up. You held onto $5000.00 of my money for over 30 days when you promise same day withdrawals. You continue to advertise this. If you were true to your word, not one dime would be lost.

You have insulted me before the great Casinomeister accusing me of Alcoholish, this is not true, and if it was what can be said about your companies lies to me, Mark Atland, and WorldPay. Dont expect me to be higher in honesty as a customer, afterall I gave you ID to release my funds. Because I won a bit you claimed the owner needed to review my account, when in fact he was negative. How could I lose money against an account that had no money in it to cash out in first place. Not to be a Smart A-- but think about it. Player Center, IGS, & GI Enterprises needs to start telling truth and stop being such damn liars. You see the hoops Mark had to jump through to get his money, so please give me a bit more credit here.
 
Schmittie said:
You have insulted me before the great Casinomeister accusing me of Alcoholish, this is not true ...QUOTE]

Then why are you slurring? :cheers:
 
You may want to lay off the bottle before posting here. Your posts have no coherent pattern. I am inclined to believe there is some irresponsible gambling on the players end here....... but what do I know :eek2:
 
You own a IGS Licensee?

jackm said:
You may want to lay off the bottle before posting here. Your posts have no coherent pattern. I am inclined to believe there is some irresponsible gambling on the players end here....... but what do I know :eek2:
My statements may be written out of anger, but not under the influence as you suggest. IGS/Player Center lies to it's customers thus meaning the players, as well as those who purchase their licenses. It's no wonder you stick up for IGS/Player center, your comment of Sept 2003: We are a IGS Licensee. They have no relation with Futurebet. They bought some of the FB code and developed a lot on their own. Their whole goal was to not be associated with FB. They do their own processing and run everything independant. In fact, some FB licensees have switched to IGS because of all the problems they were having.

:eek:
 
More Proof

Schmittie (6:21:06 PM): Paul, I got your email from Cristina, here is what I got from player center
Schmittie (6:21:29 PM):

Hello Robert,
Our legal department has advised us to not contact you anymore and
that
any prior arrangements we made are null and void due to your actions
against us and our merchant processors. We unfortunately cannot have
any dealings with you. After 180 days we will review your case and
give
the casino owner to act as he wishes.
Thank you for your understanding,
Player Center


Club Paradise (6:31:30 PM): I knew their were pissed about the merchant
Schmittie (6:32:08 PM): Well this started before agreement was initiated
Schmittie (6:33:53 PM): I think you should call them. What did original email from Anthony state as far as Crisitas instructions being clear
Club Paradise (6:34:22 PM): He had nothing to say,
Club Paradise (6:34:40 PM): Everything is on hold till Oct. 6th
Schmittie (6:35:00 PM): Well based on what they wrote, looks like nothing is going to happen now
Club Paradise (6:36:03 PM): Sounds like it will be my decission after Oct. 6th.

After 180 days we will review your case and
give
the casino owner to act as he wishes.
Club Paradise (6:36:27 PM): That's what I get out of that anyway
Schmittie (6:36:56 PM): Well they should have been more honest with me about checks and cashouts and so forth

Club Paradise (6:37:13 PM): agree
Schmittie (6:37:21 PM): They still say this:
Schmittie (6:37:26 PM): We'll process your withdrawal the same business day. We will credit your Neteller account the same day or Fed Ex your check to you. (Fed Ex charges may apply
Schmittie (6:38:53 PM): Well this is all very disappointing.
Club Paradise (6:39:06 PM): agreed
Club Paradise (6:39:21 PM): Put's me in a bad spot as well.
Schmittie (6:47:06 PM): Well Paul, I think you should do the right thing and pay me directly. You have the agreement. If playercenter prepared it, certainly it must be binding
Club Paradise (6:49:28 PM): If I had the cash I would. Right now I am out $9500.00 for the site, and they are holding close to that amount now.
Club Paradise (6:49:38 PM): Allmost 20 Grand..
Schmittie (6:50:00 PM): In the negative
Club Paradise (6:50:31 PM): no
Club Paradise (6:50:34 PM): on hold
Club Paradise (6:50:46 PM): well 9 grand on hold
Club Paradise (6:51:02 PM): I also have to payout about 6 grand in winners
Club Paradise (6:51:09 PM): not including your 1500
Club Paradise (6:51:36 PM): I am in a bad position to say the least
Schmittie (6:52:20 PM): Well this just really sucks. I need to make a quick call, and am on a dial up. I'll be back
 
Lay Off...

So what if the guy drinks a few and then posts on this or ANY forum. I doubt if there was any fraud or "bonus abuse" involved here either. The man was promised money, money never got to him and he struck back. He, as well as I, am grateful for the forums and the many other methods for posting bad as well as good experiences. I think its great he found a way to strike these crooks where it hurts the most. I hope the mastercard/visa angle works, I filed formal complaints with them as well, when the SAME thing happened to ME. I was told the check was sent several times, over the phone and by email...SUPRISE it never got to my mailbox either. These dirtbags need to learn a hard lesson...YOU DON'T TELL SOMEONE YOU ARE GOING TO PAY THEM WHEN YOU HAVE NO INTENTION WHAT-SO-EVER OF DOING SO. What is so hard about that??? This company has established a pattern of fraud. Not poor customer service, not lacking the ablity to pay, but straight up FRAUD. There is no valid argument that states otherwise.
Instead of jumping down peoples throats for simple spelling errors, grammer errors and making the asumption of alcohol use/abuse, why not read his experience and take whatever action you see fit. He is simply using the forum for what it was intended for...his thread is in the correct page, his experience was a bad one, and he offered PROOF. So what if it rambled on, or there were some errors in the way it was presented??? You people need to get the hell off of your high horse, and if you don't have something to say that will affect a positive solution for the man's problem, then shut your damn mouth. Unless you have PROOF that he did something to cause the problem then you shouldn't speak or make inuendoes of fraud or irresponsible behavior. I for one am firmly in his corner, and I hope everything works out for the best. If it doesn't, then I hope he can sting these crooks as hard as he got stung.
 
Thank You So Much!

Great Post!!!!!!!!!!!!! I should have looked to you for help after they finally took care of you. :thumbsup: :notworthy

Unless people have been sent through the wringer, or down the river by PlayerCenter/IGS like we have it's hard to understand, or maybe better put: Hard to believe! Agreed I have read stories where people waited six months to get their money from certain casinos, but this is the first time I ever waited so long. Even Casino Bar sent me a check quicker. I read they are like the worst of the worst, however they too are better than PlayerCenter/IGS. Certainly we are the few that spoke up. How can a company jerk someone around so much with lies, and more lies to cover other lies? Then when you take a little action to prove a point they act so innocent and like they have been so victimized? Like I said before they need to show some accountability here. How can they expect higher standards from their players than they themselves operate. I mean I gave them all they asked for ID's, Debit Card, signed releases, and then am told because I caused problems for them and their money processor that all agreements are null and void.
 
Did you read what happened at all? The guy was drunk, asked to cancel the checks and have it credited to his casino account, then he gambled all the money away!!!!! Why the hell should they pay him anything?
 
Whatever Jack!

jackm said:
Did you read what happened at all? The guy was drunk, asked to cancel the checks and have it credited to his casino account, then he gambled all the money away!!!!! Why the hell should they pay him anything?
You have already indicated you have some type of affiliation with IGS, so of course you will side with them. The cashier page states that checks are mailed the same day by FED X, however not one single check had been mailed, and the first of the cashouts were in a pending state for over ONE MONTH! I tell all, these people do not operate with any honesty or integrity whatsoever. Obviously you didn't read everything as well Jack. WARNING: PLAYING AT THE BELOW SITES PROMISE SAME DAY WITHDRAWALS VIA NETELLER OR FED X, BUT SAME DAY IS SAME DAY NOT WEEKS OR EVEN MONTHS LIKE SOME PEOPLE. AVOID THESE SITES

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you seem to have all the answers...so let me ask you this, after he reversed his withdraw, over a month after he made it, how did they "cancel" the check that was already in the mail? Did these people devise some sort of self-destruct paper the checks are printed on??? Or do they deliver the checks by armored car with a cell phone that they can rip up checks after they jerk you around about how long it takes to deliver these "checks"...I was in the Army and saw some neat GPS systems, maybe the checks have a micro chip GPS locater in them, and they track down your check in the massive U.S. postal service sorting houses and "return" them back to Argentina....What about the other withdraws he made??? did they use some new-fangled techno crap to intercept those checks as well??? BTW these are withdraws he never reversed, so maybe they are stuck in the black hole vortex in his mailbox, the same one I had in mine...He was told these checks were sent to him, something he proved they said, even though he reversed one of his withdraws that check still should have gotten into his mailbox, if he was stupid enough to present it for payment, a stop payment order would have been issued and the check therefore would have been worthless. We still haven't addressed the other withdraws he made, where are those checks???Why was he offered a settlement, and after he waited an acceptable amount of time (I think it was over a month) then told the settlement was off the table...they jerked him around for just long enough so he couldn't do a chargeback, on OVER $5,000 USD of debit card transactions. He has EVERY RIGHT to nail these pricks to the floor and dance a jig on their forehead. Why don't YOU get YOUR facts straight before you mouth off about someone. Instead of offering criticism offer a solution....unless of course you are a part of the problem ;)
 
Player Center

Well this really went far. I guess it's okay for them to be dishonest to their customers, and when the customer gets angry from all the lies they are told, then they are SOL. This is really basically all that happened here. I was lied to from the beginning to the ending and showed proof of same, and because I complained and caused troubles (Who likes to be lied to and cheated) then they are right and almighty. Not only did I not get what I was promised, I am being threatened by these people. Well my bank is investigating this, so I will let you all know what happens. :what:
 
PlayerCenter changes procedures

Player center now states:

Withdrawal Fast!

We'll process your withdrawal the same business day. We will credit your Neteller account within 48 hours of your request or via check mailed directly to you.

So much for the Federal Express they promised when I played there. Furthermore Neteller is now 48 hours instead of same day. Looks like there was a bit of misrepresentation here, alot in my case. What do you do? Don't play there!

Just more proof I told the truth, yet I am told I complained too much.
 
PlayerCenter Update

I know that no one cares that I was creatively cheated out of $5000.00 from Interactive Gaming & Player Center. I was blamed as being a drunk and lost my money, money they did not have to send in the first place. The owner and I waited patiently the 180 days, as PlayerCenter claimed they were fighting charge backs on my account. Sure wish it was true, as I feel like a total sucker that was scammed. However Federal, & State authorities will now be getting involved shortly. I have TCF Bank & WorldPay's testimony that PlayerCenter blatently lied to force transactions to go through that were ILLEGAL. I am totally innocent, so Bryan what about a hand? Lets all destroy Interactive Gaming!

Read on:

Robert:
Here is the last response. I told them to give me my money and I will sign. Got no response. I will try to call them tomorrow. What a bunch of shit....

Dear Paul,

I am writing this letter to inform you that unfortunately we must sever all ties with your casino. We have reached this conclusion for multiple reasons. Your website was transferred to you by a former Licensee so we did not have the ability to conduct any due diligence on whether or not you were a qualified operator; which is our normal procedure.

Your actions have caused our company to lose an untold amount of money through lost deposits. We lost our credit card merchant account because of your actions. You have given out information about our company to your father and your players. As well you have given out your own personal info out to players. We have legal organizations making contact with us and asking questions.

These are all things which we wish to avoid. Unfortunately, by associating ourselves with your company, we will continue to encounter these problems. Please sign and fax back the attached Release Form in order to facilitate this procedure.
 
Is PlayerCenter Honest?

Does anyone know the names of any contacts here with Interactive Gaming? Paul the owner was working exclusively with Sarah & Christina from this outfit. He would like to conact the owner of this web ring. There is no way a customer (ME) and the owner of one of their sites should be treated this way. There has to be somewhere we can turn.
 
still whining?

isnt this the same guy that got drunk and lost all his money a few months ago? Then got mad because they wouldnt give him his money back?
 
Interactive Gaming

Schmittie said:
Does anyone know the names of any contacts here with Interactive Gaming? Paul the owner was working exclusively with Sarah & Christina from this outfit. He would like to conact the owner of this web ring. There is no way a customer (ME) and the owner of one of their sites should be treated this way. There has to be somewhere we can turn.

Just to make sure you understand how playercenter works, they are a support center for multiple casinos that are owned by individuals all around the world. Basically, these online casinos purchase the services of playercenter to do the customer service aspect for them. Just like a lot of business do the same. They are kind of like messangers and the middle man in the process. So they may infact be in contact with the casino owner. However, if the owner doesn't have the funds to deposit then playercenter can not send a check to you..... At least this is the way I understand their setup......Anyone else have any in sight?

Andrew
 
If we're talking about IGS-Player Center and Paul in Argentina, these folks are turnkey providers using a tweaked variation of Futurebet software which they reportedly purchased from Hurley & Co.

Generally, they recruit the casino owner, provide him with a casino and do the back-up admin. The owner markets the operation and usually pays substantial percentages or royalties to this turnkey. So there are rather more demanding obligations on IGS i.m.o.

Like as far as reasonably possible ensuring that licensees are secure in a financial and integrity sense, and halting or suspending operations to protect players when the owner is clearly running short on payments.

Paul and his crew have been off the radar for awhile now but were involved in several player disputes that received publicity here at Casinomeister. They discredited the industry imo and prejudiced players by licensing a teenaged college student and then gave players the runaround on payouts despite the fact that she had declared bankruptcy. One guy I helped had to accept a lesser amount to get paid, and even then they jerked him around for some time. Who knows how many other players were out there that were left unpaid?
 
Crap, crap, crap. :mad:

I just realized the casino I've been waiting almost 2 weeks for a payout from is connected to Interactive Gaming Systems. Player Center finally rang a bell in my head and I realized that they were the same folks telling me, "We're emailing the owner of the casino every day, but have yet to hear from him."

I'll more than likely be "Pitching a Bitch" next week, but it seems like that's my last hope to see $263.

Looks like I may have been :xxx ...
 
Sorry to hear this, Mac but you may be OK with it being a smallish amount.

The guy I assisted was owed several thousands and that really seemed to be beyond their capabilities - if I recall correctly it took over six months to get him paid.

QUOTE "We're emailing the owner of the casino every day, but have yet to hear from him." UNQUOTE Definitely heard that before many times - must be in the standard IGS book of excuses - it's quite a large publication.
 
"Pitching a Bitch" today on them ... I originally had the casino name here, but will wait until I hear from Bryan before I name them publically.
 
Last edited:
Attn Ron From WI

Ron after waiting longer than 1 month for my first check it was becoming obvious no checks were ever mailed. To say I got drunk played the money and then wanted it back is crazy. I wanted the first check I was promised more than 30 days prior.
 
Well, I don't know how it got fixed, but my problem was rectified today. :D

The money was deposited into my NETeller account this afternoon.

Bryan, I've sent you a PM retracting my "Pitch a Bitch." If you contacted the casino, I owe you my profuse thanks once again. I will heap praises on you wherever I can ... maybe even on your Wish List, too. ;)

If you didn't contact them, I guess I just got lucky. :thumbsup:
 
INTERACTIVE GAMING SYSTEMS ARE FRAUDS

Mark at Interactive Gaming stated to my banker that anyone who plays at their licensed sites do so at their own risk. He claimed that if a casino owners account with them is negative they WILL NOT BE PAID. He also told my banker I was strung along for quite a while in hopes that the casino owners account would be brought to a positive balance. So if you see PlayerCenter or Interactive Gaming systems stay clear away. They will sell licenses to US residents and threaten to use this against them if they talk back to these people at IGS, they are above the law they think.

Cartoon Network actually uses these scumbags for services too. Probably cheap exploited labor.



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Hummm.............I wondered how casinos were able to accept Visa/MC deposits from US players (except you have to phone them to give account info, etc.) It appears from this thread that they are "backdooring" the transaction by coding it as merchandise instead of gambling. Maybe I am naive, but isn't that a violation of Visa/MC rules that casinos agree to before they are allowed to process transactions? And why isn't Visa/MC completing their due diligence BEFORE they approve these merchants' accounts? Seems the ball would be in their court and any merchant circumventing the rules would be fairly easy to stop.
 
Difficult to pass judgement on this one but one can definately see the obvious warning sign that players should heed.

Goes to show how valuable the Meisters Accredited Casinos list is and why more people should be aware of its existence IMHO. Using that, legitimate players are unlikley to go far wrong.
 
INTERACTIVE GAMING SYSTEMS ARE FRAUDS

Well said use this experience. Furthermore I was coerced into signing a contract with IGS that they did not honor. As Casinomeister stated IGS is in Argentina with no reputation in the gaming industry. Furthermore I have proof of their fraud and lies, and their operation is much like their casino license, worthless. No one in the governmental agencies of Curacao would recognize IGS. Amazingly they claim to have Cartoon Network, TBS's Sex in the City and many others as a portfolio of clients. Maybe this is lies too.
 


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