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Revamping the Accredited Section

The Dude

The Dude

The artist formally known as Casinomeister
Hall Of Fame Awardee Shield Meister
Joined
Jun 30, 1998
Location
Bierland
Yes, it's about time. I'm in the process of revamping the Accredited section and I'm looking for members' input.

At the moment there are these categories:

UK White Listed Y/N
Publicly Traded Y/N
US Accepted Y/N
3rd Party Audit Y/N
Poker Y/N
Live Games Y/N
Withdrawal Limitations Y/N and listed if yes
Special Notes - whatever

I'm thinking that there should be more. As for publicly traded, perhaps a point of contact should be listed there as well. But after the Purple Lounge fiasco it's proving that just because one is publicly traded, it doesn't mean diddly squat if the company goes bust.

As for UK white listed, I'm thinking of renaming this to "Licensing info" since Malta is UK whitelisted (probably the worst licensing jurisdiction in the short history of online gaming) and Kahnawake is not UK white listed, but is probably the most efficient and accessible. (The UK WL section was added when it was a big deal a couple of years back for Brits and anyone advertising in view of UK residents).

Anyway, now is your chance to voice a suggestion. Please don't suggest current bonuses etc. or anything that would be too laborious to maintain. Thanks! :D
 
A 'payout time' and 'processes payments over weekends/holidays' category would be a good addition IMO.

These two variables can make the difference between a player getting paid in 12 hours (or less!) or 5 days (and more!), and would really start to set apart those casinos who go the extra mile to pay the player promptly.

EDIT - What Seventh said about flushing, and default pending period. They're all part and parcel of the same thing really, how long does it take the player to get paid?
 
ChopleyIOM said:
A 'payout time' and 'processes payments over weekends/holidays' category would be a good addition IMO.

These two variables can make the difference between a player getting paid in 12 hours (or less!) or 5 days (and more!), and would really start to set apart those casinos who go the extra mile to pay the player promptly.

EDIT - What Seventh said about flushing, and default pending period. They're all part and parcel of the same thing really, how long does it take the player to get paid?
Click to expand...

The problem with payout times is that these can change as often as the wind. Keeping that updated would be a daily task.

Edited to add: But then again, I could hold operators responsible to keep the listing updated. Something to think about. :rolleyes:
 
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A BIG NO TO THE CASINOS FOR CAPS ON WITHDRAWALS


One of the most irritating things about "free" money is not only the huge "quota" put on the play but then a small cap put on the withdrawal to boot!

This should be a blackmark.

Especially for casinos with Random Jackpots that could go off any time---free money or not.

MaryJean
 
Casinomeister said:
The problem with payout times is that these can change as often as the wind. Keeping that updated would be a daily task.

Edited to add: But then again, I could hold operators responsible to keep the listing updated. Something to think about. :rolleyes:
Click to expand...

True - however some are not due to processor delays and are standard delays. This is very important IMPO. Some Casino groups have a mandatory pending period (48 hours - Jackpot Capital) and others do not pay over weekends (Club World / Jackpot Capital) - I think its important for a player to know that IF they hit the cashout button on Friday evening, that their withdrawal will only be processed on Wednesday.

Nate
 
Casinomeister said:
The problem with payout times is that these can change as often as the wind. Keeping that updated would be a daily task.

Edited to add: But then again, I could hold operators responsible to keep the listing updated. Something to think about. :rolleyes:
Click to expand...

I reckon that's entirely the way to go about it Bryan, ask the operators to volunteer the information themselves when they change anything with regards to payout times and/or pending periods and/or processing periods, and perhaps recruit some help from the CM membership to process that information? (I'd certainly be up for it.)

Why not just make it a condition of being accredited? As an operator, if you change any of the above, you need to inform CM about it.

Speaking personally as a player, my major bugbear is the MASSIVE variation in payment times from one casino to another, all of which are accredited and yet where some really do look after their players, others appear to think nothing of leaving a withdrawal sat pending for days before they even start to process it.

Going one step beyond that, an 'Accredited A list' would make sense, whereby the very best casinos get extra recognition for their conduct towards players.

Without naming names, I honestly don't think some casinos on the accredited list should be part of the same list as the best casinos on that list - and the best should get that extra recognition IMO.
 
Pending times, cashout times, weekend payouts (etc) do require constant checking and are almost impossible to keep 100% accurate, not least because half the time the staff at the casinos don't even know and in some cases they claim one thing when another thing happens altogether - that happens a lot...trust me, the only way you can be sure it's accurate is by playing. Even then, some casinos have different criteria for different players.

What you could do is an occasional update or something and make it clear it can change. I maintain this type of data and I have developed an aggregation system for disseminating the data over a network of websites (see how the SJ panels map to the AZOC 'grids' below) so we could have a chat some time if you give me a call mate.
 
Not sure if it's workable/practical but would "Established in XXXX/in business since XXXX date" be possible? I quite like to know how long a casino has been going. (I know this info is available for some casinos already but it might be useful to have it for all of them).

thanks!
 
MaryJean said:
One of the most irritating things about "free" money is not only the huge "quota" put on the play but then a small cap put on the withdrawal to boot!

This should be a blackmark.

Especially for casinos with Random Jackpots that could go off any time---free money or not.

MaryJean
Click to expand...

Respectfully, I don't think this is relevant to accreditation at all.

Max cashouts are the only thing keeping the whole idea of freebies alive. If it became a requirement of accreditation, I would be almost certain that such casinos would stop giving freebies to all but high rollers.

The misconception from many players is that freebies are a right and should provide players who don't deposit often a chance to make a profit. In fact, they are a privilege and are given to encourage players to deposit and/or to reward for financial loyalty.

I personally have absolutely no issue with max cashouts on free chips, however such limits on deposit bonuses is unacceptable to me.
 
Simmo! said:
Pending times, cashout times, weekend payouts (etc) do require constant checking and are almost impossible to keep 100% accurate, not least because half the time the staff at the casinos don't even know and in some cases they claim one thing when another thing happens altogether - that happens a lot...trust me, the only way you can be sure it's accurate is by playing. Even then, some casinos have different criteria for different players.

What you could do is an occasional update or something and make it clear it can change. I maintain this type of data and I have developed an aggregation system for disseminating the data over a network of websites (see how the SJ panels map to the AZOC 'grids' below) so we could have a chat some time if you give me a call mate.
Click to expand...

Yeah.. it's truly amazing how few managers know the details of their brand/bonuses.. think I can count them on one hand (at least the ones who truly know everything without having to look it up). Had to wait 8 days on someone to tell me what the restricted regions / wagering requirement / max cashout was for a no deposit bonus. When I didn't get a response after 8 days I asked again, and he told me what the minimum deposit was, and nothing else besides that (facepalm). Had to count to 100 before responding.

OT: Support maybe?
I remember a certain casino which was accredited for a short period, which was known for having lousy support, in this case the live chat being unavailable was quite common, plus they were like insurance salesmen when it came down to bonuses. push push push was their motto I think. But how they act towards players probably falls in the category of impossible to check, like current bonuses.
 
Max cashouts on freebies are ok but only for new players who fish for them and claim everything available to them without risking a cent. However, I do hope that freebies to loyal players either as cashback or rewards should have no max caqshout to differentiate themselves from those who contribute nothing. Actually, most of the available software have been tried by players and there is no real need to entice them to join with freebies. I venture to say many who take every free chip available have no intention to become long-term players anyway.

One thing to note however and that is with a max cashout the rtp is enshrined in the payout and maxing it would lead to a drop in the rtp so the published rtp figures do not count for much. This will lead to lower payouts for loyal players while freebie hunters will have their payouts restricted and all will be in favour of the casino. Come to think of it maybe that's why casinos still offer freebieswith max cashout.
 

I did suggest this some time ago e.g accredited gold/silver/bronze etc. It would be based on member ratings and feedback, and other factors like PABs and rep participation etc....with certain restrictions to stop idiot fraudsters and whiners skewing the results.

Bryans view at the time was that this was achieved via the CM annual awards, where the best performers were recognized. I'm not sure if that view has changed, but i think he did have a point.

Great minds think alike hey Chops ol' chap :)
 
I agree that the best of the best should be distinguished as a player guide but also as an incentive to operators, because I'm sure it would make a difference on an influential site like CM. However, I keep recalling Bryan's point earlier in this thread about ease of upkeep, given the limited manpower resources available.

Maybe Simmo's system could make that easier?

Another alternative might be the appointment of someone hard-nosed and clued up like Nifty (if he was agreeable) to oversee that activity on the website as an additional mod?
 
Nifty29 said:
I did suggest this some time ago e.g accredited gold/silver/bronze etc. It would be based on member ratings and feedback, and other factors like PABs and rep participation etc....with certain restrictions to stop idiot fraudsters and whiners skewing the results.

Bryans view at the time was that this was achieved via the CM annual awards, where the best performers were recognized. I'm not sure if that view has changed, but i think he did have a point.

Great minds think alike hey Chops ol' chap :)
Click to expand...

Love the idea of a tier system - gold/silver/bronze etc as there quite a difference between the best and the rest. Feedback from players is the best resource any player can have as it is most of the time unbiased.

The annual awards are great but this only happens once a year and in this industry a lot can change in a year (Purple Lounge) is just one example.

Is there any chance a + and - could be added beside each accredited casino that players could use to vote? and only vote once every 6 months or so with a small comment with at least 20 words (roughly) to stop people just BS voting. and people can click to see the votes/comments and make up there own mind.
 
Thanks ChuChu--you said it better than I could.


Thanks ChuChu----what really gets to me is when a casino gives you a "Loyalty Bonus"---(meaning that you are a long time player and not a freebie hunter), puts it directly into your account, which forces you to play it if for no other reason than to get it out of your account, but puts not only a playthrough quota on it, but puts a "MaxCashout" on it which puts the player in jeopardy of winning a Random Jackpot and having to give up thousands of dollars for a mere couple of hundred.

MaryJean
 
Casinomeister said:
If there are any Accred Casino reps who'd like to chime in and let me know what they think would be helpful for players to know, please don't be shy. :D
Click to expand...

I'm not an accredited casino rep, just a software supplier with strong opinions, and a product that backs up those opinions.

Therefore, I would like to acknowledge the great value and importance of this thread, but will not contribute to it (other than this post).

As with all things of this type, I think that pulling together and organizing the information is as important as, and perhaps is more important than, the information itself.

Chris
 
Casinomeister said:
Yes, it's about time. I'm in the process of revamping the Accredited section and I'm looking for members' input.
Click to expand...

Hi CM,

sorry but you do not want to wait with the upgrade of the casino credited CM?

Let me explain:
Although many European markets are evolving (both Italian, Spanish, French, German English and Danish) by adding new constant mess, soon will enter the Italian market the various: 32Red (xxhttp://www.32red.it - Work in progress), all slots, Betsson and Betway, while they are already active paddy power, betclic, Unibet and bwin.

It is already beginning to talk of common markets (AAMS ARJEL and DGOJ - respectively Italy, France and Spain) and hence there could be (example) Bwin for AAMS,and DGOJ ARJEL and Bwin "no Accredited" CM? :confused:
No spam: xxhttp://www.assopoker.com/poker-legale/poker-online-italiani-spagnoli-e-francesi-in-un-unico-mercato-11315 (google translator :rolleyes: )

Obviously this is my thought, a player who plays for several years in the casino online. I always used the list of accredited CM casino to play (thanks for the work done :notworthy ), but with the advent of the AAMS'm re-evaluating the casino; example of betclic (AAMS license) e and at the same time "no Accredited" CM! :confused:

I hope I was clear, google translator.

thanks
 
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Another question:

List of accredited CM casino, there will be room for the various groups that are active only in the jurisdiction of a single country?

Type: CM accredited Italian players (or French, Spanish etc.etc.?)
Because there are many casino / poker room and Sportbook very serious: type Betflag etc. etc.

Betflag welcome bonus no deposit € 300 W = 1.8K bank transfer in 36 hours!
https://sussexmskpartnershipeast.com/forums/threads/winner-screenshots.4193/

I put an official list of new licenses that have entered or will enter soon with AAMS license!
xxhttp://agicoscommesse.it/dett-news.php?id_news=112764.
 
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I agree about withdrawal times and flushing.

I'm thinking that extra gold stars should be given to the accredited casinos who have reps that actually come here - there are some accredited casinos where the reps haven't logged in for months. And there are others - Mark and everyone else from 32Red (obviously! :p), Ben from NordicBet, Elliott from Omni, to name a few - that are really on the ball as far as answering PMs and paying attention to what players are saying. :thumbsup:
 
parpol said:
I hope I was clear, google translator.

thanks
Click to expand...
Google translator sucks! :p

But I think I got the gist of it.

bwin was accredited for a short time. But they had no interest in dealing with player and affiliate issues on the site. A requirement for being on the Accredited list is to have a representative in the forum who can answer questions or deal with player issues. Unfortunately, a number of casinos just can't be bothered with this. This is usually the case with large companies (bwin, Betfair, etc.). The fortunate thing is that most of the smaller operations understand the value of public relations. And in most cases one will receive better service (32red, Fortune Lounge, Intertops, CWC, etc.) as opposed to big conglomerates.
 
id like to see in real time how many players are playing at the casino's just like the poker rooms do they show active tables and players

i really don't want to be playing a a casino that is only hosting 20 players
 
How about a sortable list, so that players could select the criteria most important to them, and click on it to get a list sorted from best to worst based on that criteria.

Another idea along these lines, but less work for CM, would be to make the list downloadable as a standard CSV file, with it being up to the player to load it into their favourite spreadsheet and sort away to their heart's content.

Policy on flushing is important, as a no flush policy takes away the choice for the player to determine that they will not reverse under any circumstances, so just wants processing to at least begin, and only suffer the processing delay, rather than this coupled with an additional 48 or 72 hours of absolutely nothing being done. Many casinos don't even use their pending time to deal with documents, they wait the 48/72 hours, and only then tell the player to send documents, which makes the 48 hours or so document verification process consecutive to, rather than concurrent with, the pending period.
 
Good one, yes. A column for cashout speed, yes/no flushing, and standard bonus playthru requirements as per the casinos' terms and conditions would help. If all the immediate criteria many potential players look for is visible in one go, section will be very helpful. Possibly too, a 'docs' column i.e. if the caisno makes it standard to request them for 1st. w/d for every customer, or maybe after the first 3k like some do. Lastly a CLEAR indication of the group's properties, ie. clump them together like 32red/dash,GL,Nedplay - this may prevent future cases of disagreements whereby players have unknowingly taken a bonus at 2 without realizing the group does only 1 per player. EG 32red group only one bonus unless invited, FL group only 1 every 7 days from their various skins.
 
hi i would like to see as per other members have said , these banking times withdrawals speeds etc etc on a gold silver & bronze kind of thing , also that they have a valid rep who can deal with things in a reasonable time frame & log in often here @ casino meister. too many just dont bother to reply to you & most members like myself dont bother to chase them up , becuase it seems to fall on deaf ears.
 
In my opinion all Accredited Casinos should have all the proper Responsible Gaming options and the proper conduct towards problem gamblers.

I say this as I have came across a few casinos that carry all the Gamcare and "we are committed to responsible gaming" logos plastered all over the place but dont offer Deposit Limits.Most do, but the recently imploded and accredited casino Purple Lounge didnt offer such a setting,I would have thought that would have been part of the MGS license agreement. Also I think Bet Victor still doesnt offer deposit limits which I find surprising for such a big company.There will be plenty more out there I suspect.

My last point is when a player self excludes they should be removed from all mailing lists and not be bombarded with promotional emails from casinos in the same group.
 

I agree but there's a difference between a problem gambler and someone that wants to set a limit.

If an IGaming site wants to set limits for players, it's their option and shouldn't be an accredited consideration. Exclusion is different.

I do feel it's time for IGaming sites, along with software providers to interact in this area, monitor one space for self exclusion within the industry for players with a problem.

As for CM, this thread, I think the CM accredited list is great, not sure how he will ever keep up other than a site being accredited or not, like now.

He could have a gold rated casino one day, then they turn red the next, or he could have fast payouts listed and then they lose their processor and on and on.

Someone mentioned list the casino license, Purple Lounge just cancelled their's so how could CM keep up with licensing? Furthermore if PL can just call, or email and cancel the dang thing what good is that?

CM could add a backend rating system, from members that bumps the best accredited casino's to the top for gold, or bottom to red and that might be a considered function as long as it's not abused by members. That's about it, IMO.

On a side note, I wouldn't expect many OC's updating their status, or information to be accredited from what I've seem. :)
 
Might be good to see a ratings system done by the players themselves on the accredited casino's

You could post simple questions like

Was your cash out processed in a timely manor - yes/no

were support - helpful/clueless/on crack

overall playing experience 9/10

etc etc

and leave a space where they could post a link to a thread on CM if any issues arose about there playing experience

It might also give a clearer picture over time to see if the casino's were living up to expectations
 
I'd like to see a sortable list too, much like vwm suggested - sortable on all sections.

One thing I'd really like to see - though this is purely for selfish reasons, is the accredited list searchable for country support (Spain!) - especially with more casinos moving into the market. I guess this would be useful for casinos that accept US players too.

I echo the desire for payout speeds updated by the casino reps themselves too.
 
We are in the year 2012 - Advanced in technology and able to transfer funds at the click of a button...

It is important that payout speeds are bettered and not worse than what they were 3 years ago - Wheres the advancement?

Bryan, what ever you decide, please assist the community by ensuring that Casino's who deliberately delay payments are penalised. Those who pay you as fast as they can should be praised in return.

I said before that its not about those with processor issues - it happens...

Nate
 
Hey CasinoMeister,

As per request at least some input:

I would think the accredited and rogue section of the site are still the most important ones for the general community.
What i have read so far i support, especially the "sort by-list", the "amount of active players"
and the "player-feedback", the latter one being almost the most important one.
Of course we have that now, but it's spread all over the forum:)
So yes, i would definitely find that usefull, and would help by filling in those blanks myself, where possible.
There will have to be some thinking to indeed prevent bs-voting, affiliate abuse etc.
But all in all i think it would work good for most people here.
Of course theres the vip level for casinos idea, i'd like to see that to, and despite havingthe CM awards, i'd like to see on a monthly basis what casinos are lacking, or excelling.
Probably the top spots will go to my three fav casinos, but who knows, the more exposure they will receive , and the more actively we, as players will update statuses, the better other casinos, accredited or not, can pick up the pace/draw their marketing conclusions.
Should be a positive development!
Thanks for the good work, and keep it up @team!:thumbsup:
 
What I have been most frustrated with are casino websites with outdated info regarding their banking options and withdrawal pending times. I know that's too big a job to try to keep track of here considering it seems difficult for them to do. What I thought might be an idea though is having CM members having some imput on the accredited list, a CM Rating column set up that we (the members) can click on to either raise or lower a % rating based on our overall experiences with said casino. For example 32 Red's would most always be sitting @100% , while others would show fluctuations depending upon member imput.

I think that type of info could be used by both the readers of the CM accredited list and (more Importantly) the Reps of said casinos. If a rating of a particular casino goes down, then that flags a potential loss of member interest in said casino. That would give an interested Rep the opportunity to question on the boards, what possible problems have been occurring or what possible improvements could be made to increase the casinos reputation points.

The accredited casinos are all happy that they're on the list but this would create a competition of sorts amongst them. It would be an immediate flag that something needs tending to, which could be followed up on the boards with comments or suggestions from the members. The Reps might check in more often to see where they stand and perhaps become more pro active in addressing players thoughts. We have all seen the changes occuring lately, many of which we, the players, are not fond of, such as longer withdrawal pending periods. If there was the slightest chance that a poorly rated casino was willing to change the pending period to improve his casinos rating, then I'd say we're onto something here. So, from a tech standpoint, I don't know if it could done, but competition tends to make everyone work a little harder.
 

Hard to implement that way.. but it would be the only way to make it somewhat precise. Cause else it would be, like it is always, the majority of players who win give a good grade and those who lose give a bad grade..
 
chayton said:
yeah good point - people with an ax to grind would mess with the ratings.
Click to expand...

This would be the biggest problem of all, and could render the system worthless unless someone was on hand to moderate the system and weed out the duff votes. It could be limited to members of some standing so that newbies couldn't join with an agenda and quickly gain voting rights.

They could also be rated by how well they have done over the past xx years in the annual Casinomeister awards, and the number of PAB cases that showed evidence of poor treatment of players, whatever the eventual outcome.

CM would not want his workload significantly increased by such additional features, so this would be a factor in deciding what to implement.

The quickest system would seem to be moderated reviews with votes, where votes had to come with a brief comment as to why, and they would then be moderated before being posted and affecting the visible rating of a casino. Limits would need to be placed so that a player could not push a casino either way through multiple votes in a short space of time. Maybe one review vote per casino per member per xxx time period.
 
There are some very excellent comments being made in this thread, and it looks like I have some work ahead of me :thumbsup:

It looks like I'll be able to incorporate a lot of these ides. I think that a rating process would be an very useful thing to have - not merely a rating of pay out speed, but also where they are licensed, how often they participate in the forum, etc., things that are not manipulated by sore losers :p
 
diamond408

I would like to see withdrawal processing time posted along with withdrawal limits and other pertinent info for accredited casinos. Processing times for withdrawals are a huge factor for me when choosing a casino. :)
 
I feel that how the casinos deal with problem gamers is a important thing. But i guess its kind of hard to control. I dont really feel how bet365 dealth with the Norwegian problem-gambler who lost a few millions there is very worthy of an accreditation. But then again all cases got two sides, and i guess we only heard one side of it.

When it comes to the list, maybey the different support options should be listed? If i want to ask casinos about something quick i really prefer a live chat option rather than phoning them, as nothing can be documented from a phone call unless you tape it.

And maybey it should be a demand that the reps login too their account atleast once a month or so? It sucks having too wait a week or two if you want too take something up with them. My experience is also that on some of the sites, noone of the CS-reps know that they are obliged too have a rep here clearing up stuff, so its no point asking them to notify the forum-rep that he has a pm or two in his inbox.
 
diamond408 said:
I would like to see withdrawal processing time posted along with withdrawal limits and other pertinent info for accredited casinos. Processing times for withdrawals are a huge factor for me when choosing a casino. :)
Click to expand...

Welcome diamond and thanks for the great input. Stick around and post some more. Don't be shy :)


@spoton

If you don't hear back from a rep in 72 hrs, contact Max and he will sort it for you. A week or two is unacceptable IMO.
 
Top Ten

hi

my own tuppence worth much the same as the majority, i'd really like to have a simple top ten of outstanding casinos,

especially on the bugbear of payout times and bonuses,if they pay me within 5 or 6 hours then i would happily live without the

friendly customer service,

maybe on a monthly rota where other casinos could strive to join the elites,probably to much work but i still like it

cheers dave
 
I think there should be a section on casino's financial stability. I believe some of the RTG casinos that are accredited are not financially stable or strong. The Purple Lounge casino obviously was not either and appeared on the accredited list.

There is no way for players to know if these casinos are having financial difficulty and risk their funds when sending deposits. I believe it was once stated on this site that there was a "handshake deal" for appearing on accredited list. Most of the casinos applying for U.S. license need to pay a hefty sum for the privelege. This shows financial ability and committment. Many casinos online have no such requirements and therefore a closer look into the financials would be very meaningful to both players and the validation of being on a "players or accredited list".
 
EdieD said:
I think there should be a section on casino's financial stability. I believe some of the RTG casinos that are accredited are not financially stable or strong. The Purple Lounge casino obviously was not either and appeared on the accredited list.

There is no way for players to know if these casinos are having financial difficulty and risk their funds when sending deposits. I believe it was once stated on this site that there was a "handshake deal" for appearing on accredited list. Most of the casinos applying for U.S. license need to pay a hefty sum for the privelege. This shows financial ability and committment. Many casinos online have no such requirements and therefore a closer look into the financials would be very meaningful to both players and the validation of being on a "players or accredited list".
Click to expand...

Many of the huge conglomerate publicly traded casinos may have deep pockets, but they are normally out of touch with their players. My experience is that the smaller the operation, the more "hands-on" the management tends to be.

Most private companies won't let you see their books, but you can get a feel for the size of the enterprise when knowing where their operation is located and how many employees they have, who is running the organization, their history (if any), etc., etc. This is already taken into account.

The unfortunate thing about PL is that they spiraled downhill fast - and they were removed from the accred list as soon as they quit communicating. That can happen to any company. There is no guarantee that anyone is impervious to business failure - so to try and include this in the accred section may be too "out of its league".

On the other hand, there will be a rating system of sorts that will include points for a number of things - where an operation is licensed, flushing, live chat support, forum rep participation, etc. I think this will be most helpful as well.

As for the "handshake deal", this is an agreement that the casino will follow the Casinomeister philosophy as close as it can. Nothing more - nothing less.
 
T&C which give carte blanche for casino to withhold funds.

In my opinion, no casino should be accredited whose T&C contains language that gives the casino sole discretion to withhold players' funds without specifically saying what the player has to do for that to happen. For example, Intercasino's promotional T&C item 14 states:

InterCasino reserves the right to review transaction records and logs from time to time and for any reason. If, upon review, InterCasino discovers a player whom has benefited from promotional funds by participating in betting patterns InterCasino deems to be irregular, InterCasino reserves the right to withdraw the bonus amount and any associated winnings. Examples of irregular betting patterns include but are not limited to the placing of equal or zero margin bets.
Click to expand...

I mean, what the heck does "irregular" mean? It's far too vague to provide any measure of security to the player that his funds won't be confiscated unfairly.

Now, I'm not saying that InterCasino engages in unfair practices, but the wording of the above rule is unacceptable in my opinion.

The T&C should give specific circumstances in which players' funds can be confiscated, otherwise, pay the player his money!!
 


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A TTE TTE with the GOD of the "Winner Screenshots" thread... "SLOTSTER"
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