Spin Palace - 50 weeks to withdraw my winnings

[RexBorgersen]

I have been playing at Spin Palace Casino for a while and 3 weeks ago I was depositing 1.000 NOK ($167) to my account. After 4 days of playing my account balance was $235.000.

My problem started when I requested a cash out, my cash out request was denied and my money was sent back to my player account.

I was told that cash outs was based on earlier deposits and that I could withdrawal a maximum of 5 x my total deposits to Spin Palace pr week. (about $4.000) so for some reason Spin Palace want me to use 50 weeks to withdrawal my winnings...

I have playd a loot of online casinos, and I have never heard of this policy. This means that if you deposit $100 one time and wins $1 million it will take you 2000 weeks to get you money......

This can`t be correct? What can I do to get my money?

See Related Threads:

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• How Long To Get Paid By Spin Palace?
• Spin Palace Betting Limits
• Spin Palace Casino Holdem Live Dealer Won't Pay!!
• Spin Palace Say They Can't Pay Withdrawal to Card Used to Deposit

 

[Nifty29]

I have been playing at Spin Palace Casino for a while and 3 weeks ago I was depositing 1.000 NOK ($167) to my account. After 4 days of playing my account balance was $235.000.

My problem started when I requested a cash out, my cash out request was denied and my money was sent back to my player account.

I was told that cash outs was based on earlier deposits and that I could withdrawal a maximum of 5 x my total deposits to Spin Palace pr week. (about $4.000) so for some reason Spin Palace want me to use 50 weeks to withdrawal my winnings...

I have playd a loot of online casinos, and I have never heard of this policy. This means that if you deposit $100 one time and wins $1 million it will take you 2000 weeks to get you money......

This can`t be correct? What can I do to get my money?

How did you manage to turn $167 into $235,000 (or is it 235,000 NOK)?

Anyway, the maximum withdrawal limitation is clearly stated in the terms and conditions, which you agreed to when creating your account. You may not have read them, but unfortunately it is no excuse.

As long as a term is stated, then you are bound by it. I'm afraid there may be nothing you can do.

I don't think the term is a good one....in fact I think it is crappy...but you can't just pick and choose the terms you like or don't like. Use it as a learning experience and make sure you read what you're agreeing to.

 

[bsilva028]

I have been playing at Spin Palace Casino for a while and 3 weeks ago I was depositing 1.000 NOK ($167) to my account. After 4 days of playing my account balance was $235.000.

My problem started when I requested a cash out, my cash out request was denied and my money was sent back to my player account.

I was told that cash outs was based on earlier deposits and that I could withdrawal a maximum of 5 x my total deposits to Spin Palace pr week. (about $4.000) so for some reason Spin Palace want me to use 50 weeks to withdrawal my winnings...

I have playd a loot of online casinos, and I have never heard of this policy. This means that if you deposit $100 one time and wins $1 million it will take you 2000 weeks to get you money......

This can`t be correct? What can I do to get my money?

turn $167 to $235.000?? wow, what magic you use to do that? lol

positive side: $4000 per week during 50 weeks? its more than 1 year receiveing $4000 per week without do nothing
negative side: a big big part of casinos have max cashouts per week, so its usual to take more time to receive such value

 

[RexBorgersen]

How did you manage to turn $167 into $235,000 (or is it 235,000 NOK)?

Anyway, the maximum withdrawal limitation is clearly stated in the terms and conditions, which you agreed to when creating your account. You may not have read them, but unfortunately it is no excuse.

As long as a term is stated, then you are bound by it. I'm afraid there may be nothing you can do.

I don't think the term is a good one....in fact I think it is crappy...but you can't just pick and choose the terms you like or don't like. Use it as a learning experience and make sure you read what you're agreeing to.

It is 235000 USD!

got lucky i guess. Deck the halls.
They say i can withdraw 5 times my total deposit a week. Thats 5 times 6600 USD. Thats 33.000 USD- And still i only get 4000 pr week. Why?

 

[Nifty29]

It is 235000 USD!

got lucky i guess. Deck the halls.
They say i can withdraw 5 times my total deposit a week. Thats 5 times 6600 USD. Thats 33.000 USD- And still i only get 4000 pr week. Why?

"Got lucky I guess"?? Geez do you win stuff like that all the time??

Most people here would be jumping for joy. What were you betting to win that much??

Many casinos have a max weekly withdrawal which countermands all other withdrawal rules. If the weekly max for all cashouts is $4000 per week, then that includes you.

The 5xdeposit rule is obviously aimed at lower depositors or new customers. It's a stupid and unfair term, but its there and you accepted it.

 

[RexBorgersen]

"Got lucky I guess"?? Geez do you win stuff like that all the time??

Most people here would be jumping for joy. What were you betting to win that much??

Many casinos have a max weekly withdrawal which countermands all other withdrawal rules. If the weekly max for all cashouts is $4000 per week, then that includes you.

The 5xdeposit rule is obviously aimed at lower depositors or new customers. It's a stupid and unfair term, but its there and you accepted it.

I avrg 50 USD pr Spin on a few slots. That gave 1800 times the money a couple of times.. dont worry, im jumping!!!!!

 

[CakeKing]

First of all id like to congratulate on ur winnings.

4000 per week is a huge amount(for me atleast).However since where talking about 235000 they could atleast bend the limit a lil.

I see that spin palace casino is accredited so you should ask the rep if he/she could do anything.

Off Topic got any screenshots from ur winnings

 

[RexBorgersen]

First of all id like to congratulate on ur winnings.

4000 per week is a huge amount(for me atleast).However since where talking about 235000 they could atleast bend the limit a lil.

I see that spin palace casino is accredited so you should ask the rep if he/she could do anything.

Off Topic got any screenshots from ur winnings

Thanks. No Screenshots of the wonderfull wilds.

 

[dionysus]

235, 000???
Good Lord, if I knew I was getting 4k in my bank every week for the next couple years, I'd be retiring LOL

 

[secret2]

That is just fantastic!

Since it's 'Tax' day here, I will not comment any further but just to add, you are ONE lucky...um..person. I would not be upset at their terms in the least.

 

[butterflyboogie]

Congrats

Honestly, I can understand you wanting it all at once, you could buy a house however, the $4k per week is like winning the publishers clearing house....Seriously, in the long run you may have a time where 4k will look great coming into your account each week....wow...that is phenomenal...I'm so happy for you!! Now don't play it back....even if you have to switch casinos for the next year.

 

[LaHutti]

Wow dude !!

Please make sure you don't play it back !!
If I was you I would uninstall, and not even consider playing anywhere, until I was paid in full.
The term sucks, but as long as they're paying each week, I would be a happy camper.

I would have loved to see some screenshots by the way...holy crap.

 

[chayton]

Well I have to say that $4K per week sounds pretty good to me too, but it seems a little low for a Microgaming casino, doesn't it? To be honest I've never really checked WD limits at the casinos I play. Mostly because I never win anyhow. But I'm going to do that right now.

Congrats on the win though - too bad you hadn't won on a progressive, I think those are paid out in full. Although I could be wrong.

EDIT: I just looked at the Casinomeister Accredited list, and all the MG casinos are marked 'withdrawal limitation: NONE' - Including the Palace group casinos.

 

[mattsgame]

4k per week is still a nice piece of change Wish I was paid that a week, It does suck, but it is in the T&C.

If I was you I would un-install the casino and wait to be paid it all, and if you want to play, then play somewhere that does not have this rule. There are a select few casinos that do not implement a max cashout rule.

Congrats on the win!! Enjoy it!!

 

[chayton]

I looked up the terms on the SP site, I think the OP misunderstood the term a bit - that it meant that they should get 5x total deposits paid per week. What the term actually says is that if your withdrawal is 5x (or more) than your lifetime deposits across all the Palace Group casinos that you're limited to a max cashout of $4k per week.

BTW in the terms it says that progressives are exempt from this rule, so next time win a progressive! Also that the rule is enforced on the 'discretion' of the casino manager - so maybe you'd be able to work something out if you play nice, who knows?

 

[maxd]

Original thread title was "Spin Palace denies payment..." which is clearly false, they wanted to pay out over an extended period.

Thread title changed to reflect the true nature of the OP's situation.

 

[KasinoKing]

Thanks. No Screenshots of the wonderfull wilds.

Could you not get some from PlayCheck? I've seen other people post those.

Congratulations on your fantastic result! :notworthy
I would definitely take the above advice to contact their rep & see if a quicker time-frame can be agreed for your cash-outs.
$4K a week is ridiculous for a balance like that IMHO

KK

 

[maphesto]

A big congrats to the OP!

According to the standards Bryan has setup for accreditation:

Operational Standards

Must pay winnings in a timely manner.

Even if it's not up to members here to decide what timely manner is, I have to say that ONE YEAR eek is way too long.

I can't believe that anyone would think that ONE YEAR is timely manner...

 

[jetset]

I guess the big fear in this sort of ridiculous restriction is what happens if the casino goes under before the payments are complete - are these funds insured?

The other thing that always intrigues me in these protracted payout arrangements is the question of interest...in this case, with winnings of $235,000 being eked out over 50 weeks, that has got to be a useful amount, and I wonder whether it is added to the winnings or simply ignored by the operator and kept in the casino kitty?

 

[vinylweatherman]

I guess the big fear in this sort of ridiculous restriction is what happens if the casino goes under before the payments are complete - are these funds insured?

The other thing that always intrigues me in these protracted payout arrangements is the question of interest...in this case, with winnings of $235,000 being eked out over 50 weeks, that has got to be a useful amount, and I wonder whether it is added to the winnings or simply ignored by the operator and kept in the casino kitty?

Any interest is kept by the operator. No doubt, this is notional interest, as the money would remain in the "float" and be used as operational funds, and the $4000 weekly payments would come from this float, rather than from a specific amount set aside.

Many casinos have similar rules, but it IS rather unusual to see this in place at Microgaming, where operators tend to be better funded and have the liquidity to handle large non-progressive payouts in one lump.

What should matter here is proper verification of the players' documentation, not how much they have deposited in the past. It also means the casino is unlikely to see much of that money being played back during those 50 weeks, but up to $4000 per week could end up being deposited at competitors, who could capture this player for good by NOT imposing such daft restrictions should they "deck the halls" again.

These seems little danger of Palace Group going bust in the next 50 weeks. NO current exposure to the US market, and the non-US market has probably stabilised after the recent global crisis with the banks hit world economies.

There is no point whatsoever in playing any further with this large win, as any further win will only make the payment period longer, and only losing money will make the payment process faster, but it will STILL be $4000 a week.

Far better to invest that $4000 elsewhere and try to win. Better still would be to carry on depositing around $200 per session as before, and move the leftovers from the $4000 weekly payout out of gambling altogether, perhaps buying something needed for the house (or even a house itself), decent car, TV system, etc.

A session like this is unlikely to happen again, so this is a lifetime opportunity to walk away with $235,000 from an investment of under $200, and a total lifetime investment of $6600 at the casino.


In theory, you could deposit enough to bring $235,000 under 5x your lifetime deposits, play it through a bit (1x to 2x min), and remove this restriction from the cashout and get the $235K + additional deposits out in one go.

 

[Mousey]

This is a Microgaming casino? I'm speechless....

 

[max1mike]

in the US, 50 weeks is becoming the standard "pending" period for most withdrawls.

 

[Jasminebed]

I'd like to offer you my sincerous congratulations, that's an amazing win.

I've taken the liberty of contacting the rep to let him know about this thread, and your need for a modification to the weekly withdrawal limitations.

You can reach him yourself here https://sussexmskpartnershipeast.com/forums/members/, but I'm betting he can find your account details anyway

The Palace Group has been around for a long time, and it's good that you won somewhere reputable and extremely likely to be there a year from now. Worse case scenario, you will have a nice little weekly boost to your income for the next year.

I truly hope they can do better than usual for you though.

 

[RexBorgersen]

Any interest is kept by the operator. No doubt, this is notional interest, as the money would remain in the "float" and be used as operational funds, and the $4000 weekly payments would come from this float, rather than from a specific amount set aside.

Many casinos have similar rules, but it IS rather unusual to see this in place at Microgaming, where operators tend to be better funded and have the liquidity to handle large non-progressive payouts in one lump.

What should matter here is proper verification of the players' documentation, not how much they have deposited in the past. It also means the casino is unlikely to see much of that money being played back during those 50 weeks, but up to $4000 per week could end up being deposited at competitors, who could capture this player for good by NOT imposing such daft restrictions should they "deck the halls" again.

These seems little danger of Palace Group going bust in the next 50 weeks. NO current exposure to the US market, and the non-US market has probably stabilised after the recent global crisis with the banks hit world economies.

There is no point whatsoever in playing any further with this large win, as any further win will only make the payment period longer, and only losing money will make the payment process faster, but it will STILL be $4000 a week.

Far better to invest that $4000 elsewhere and try to win. Better still would be to carry on depositing around $200 per session as before, and move the leftovers from the $4000 weekly payout out of gambling altogether, perhaps buying something needed for the house (or even a house itself), decent car, TV system, etc.

A session like this is unlikely to happen again, so this is a lifetime opportunity to walk away with $235,000 from an investment of under $200, and a total lifetime investment of $6600 at the casino.


In theory, you could deposit enough to bring $235,000 under 5x your lifetime deposits, play it through a bit (1x to 2x min), and remove this restriction from the cashout and get the $235K + additional deposits out in one go.

Thanks for the tip! So of i make one Big deposit i my Get a bigger cashout rare that 4000 pr week?

 

[HadEnouth]

Thanks for the tip! So of i make one Big deposit i my Get a bigger cashout rare that 4000 pr week?

Get it comfirmed in writting that they would give you bigger cash out if you deposit bigger before you do it.

 

[RexBorgersen]

Get it comfirmed in writting that they would give you bigger cash out if you deposit bigger before you do it.

Ive contacted the rep. Will se what he says.

 

[RexBorgersen]

Thanks

Thanks for all the cheers.
Ive Will not gamble a second unntil the all the money is in my pocket!
So, the money Will be spent on other casinos , yes!

And thats a shame because i really enjoy the palace slots!

 

[vinylweatherman]

Thanks for all the cheers.
Ive Will not gamble a second unntil the all the money is in my pocket!
So, the money Will be spent on other casinos , yes!

And thats a shame because i really enjoy the palace slots!

You can enjoy the same slots in most other Microgaming casinos, and you could play at these for the next 50 weeks, funded by the regular payments from Spin palace.


Technically, the rule would not apply if you made up your deposits to an amount greater than 5x your withdrawal, but no doubt they will come up with other reasons for sticking to the limits, such as the later deposits not counting towards the current win amount, only to a future (and very unlikely) win of similar size.


You will also be bonus banned for winning so much as I was after getting 20K ahead after a big Munchkins 10K hit on multiple retriggering free spins. I was a VIP before the win, and quickly became a "nobody" after, although the entire 15K odd balance was paid out in one go, none of this 4K per week bullcrap.

 

[RexBorgersen]

Wow dude !!

Please make sure you don't play it back !!
If I was you I would uninstall, and not even consider playing anywhere, until I was paid in full.
The term sucks, but as long as they're paying each week, I would be a happy camper.

I would have loved to see some screenshots by the way...holy crap.

I havnet played anything since ive reached 237000 USD. and iam not going to either!

 

[RexBorgersen]

Well I have to say that $4K per week sounds pretty good to me too, but it seems a little low for a Microgaming casino, doesn't it? To be honest I've never really checked WD limits at the casinos I play. Mostly because I never win anyhow. But I'm going to do that right now.

Congrats on the win though - too bad you hadn't won on a progressive, I think those are paid out in full. Although I could be wrong.

EDIT: I just looked at the Casinomeister Accredited list, and all the MG casinos are marked 'withdrawal limitation: NONE' - Including the Palace group casinos.

Can you but a link to that list please? dont know this site wery good yet...

 

[RexBorgersen]

4k per week is still a nice piece of change Wish I was paid that a week, It does suck, but it is in the T&C.

If I was you I would un-install the casino and wait to be paid it all, and if you want to play, then play somewhere that does not have this rule. There are a select few casinos that do not implement a max cashout rule.

Congrats on the win!! Enjoy it!!

Cant unistall the casino. i have to go in there every 3 day to make my withdraw again and again till its clean!

 

[RexBorgersen]

Original thread title was "Spin Palace denies payment..." which is clearly false, they wanted to pay out over an extended period.

Thread title changed to reflect the true nature of the OP's situation.

Thats my bad! (viking english)

 

[nisosbar]

I havnet played anything since ive reached 237000 USD. and iam not going to either!

Good for you!

If you have a moment, do you think you could either blog how your session went - i.e., "so I made a deposit of $167; then this happened, then that happened; finally, I had $237000 US and cashed out!"

I realize you didn't get screenshots, but it's fun to read about how exciting the ride was from a little bit of money to a LOT of money - thanks!

 

[RexBorgersen]

Good for you!

If you have a moment, do you think you could either blog how your session went - i.e., "so I made a deposit of $167; then this happened, then that happened; finally, I had $237000 US and cashed out!"

I realize you didn't get screenshots, but it's fun to read about how exciting the ride was from a little bit of money to a LOT of money - thanks!

Hey. I`ve just sent a mail to the casino asking if they have screenshoots stored on the database.

I can try to take you on a exiting tour the win.

My deposit was made , 1000 NOK (160 ich) dollar.
I played LOTR for 3 dollar pr game and won about 2oo dollar there, and changed to one of my favorits, Immortal Romance.
there i played an hour or two with 6 dollar pr spinn..

And then i took a brake to go to work and my bankroll was about 1100 dollars.
after that i keept on playing IM but raised the stakes a little bit to 15 USD pr spinn, and worked my way up to 9000 USD.
Remembering that i was wery happy with my win and braged with MMS to my other gambling friends.

Then later on i tryed the game Deck The Halls, i got 8 freespins with a 30 USD pr spinn, and hit reel 123 almost full with wilds and the picture of santa (if you know the game) in line number 4, and nothing on the 5 line!
I waited like 5 minuttes while the counter was counting up the win, then it suddely stoped and flashed 54000 USD price on that spin, and i just LOOLed out in the room!

After that i played alot of diffent slots,

Avalon, gave me a few good wins, 12000, 40000, i dont remenber all of them! Sick that i dont!
I played Thunderstruck 2, i think i took more than it gave me..

then i had a good win on IM again, got the Wild Desire bouns and hit wild on reel 1 3 5 with the vampire dud connecting on reel 2 and 4 , 15400 USD on that one!

Had a break for half a day.. had 150000 isc at this point!

Had sick bad run the evening after , losing down to 90000..

the i played burnig desire, got 5 x 7. og and a sick freespin with 5 retriggers, that gave 92000!

Played some poker, and pay gow. cashed there to!

And Boom there it was 237000 on the account! Sick! Sick! Sick!

Had a simular win before(not this big, but big), but that was in Euros, on another Casino, and they payed the hole amunt right away! That`s why i react when they said that i have to use months to get out my winnings! there is noe limit for have much i can deposit, but the other way around there is? i see that these are rules, and i understand that the policy is how it is! put damn!!

If the screenshoots is getable i`ll post them for you later!
But do i keep playing on the network knowing this? I really wish it was a little bit easyer!

 

[Jasminebed]

Rex, what you can find yourself on the database (playcheck) looks like the second one instead of the first:

Instead of like this:



You can find this either under Playcheck, a green checkmark in the lobby, or under My account, view game history depending on the casino. Use the Print Screen button, then crtl-V to paste into into Paint or another program, and the thingie that looks like a paperclip to post in the forum.

Sounds like quite the ride.

 

[Nifty29]

Just an FYI to any newbs reading....this guy had some huge wins, but if he's happy to bet $50 a spin on slots, then he's probably still in the red overall, or soon will be.

Playing this way with $160 deposits is an almost certain way to lose your shirt. Yes, you could hit big like this guy, but you're more likely to get struck by lightning.

 

[RexBorgersen]

Just an FYI to any newbs reading....this guy had some huge wins, but if he's happy to bet $50 a spin on slots, then he's probably still in the red overall, or soon will be.

Playing this way with $160 deposits is an almost certain way to lose your shirt. Yes, you could hit big like this guy, but you're more likely to get struck by lightning.

See your point. but i am actually on the good side of the Green field..

If you but in a 100 here and a 100 there you dont lose to much in long run! i usualy bet 1-3 dollar a spin! but tried to go big and got lucky!

 

[chayton]

Can you but a link to that list please? dont know this site wery good yet...

Here's the link to the Casinomeister accredited casinos: https://sussexmskpartnershipeast.com/accredited-casinos/

FYI, You can get there by clicking the 'Main site' link across the top menu here in the forum, and the accredited button (2nd down) on the menu there. Since you'll have lots of free time waiting for your cashout go read some of the other stuff on the main site too - there's lots of info there.

 

[KasinoKing]

Here's the link to the Casinomeister accredited casinos: https://sussexmskpartnershipeast.com/accredited-casinos/

FYI, You can get there by clicking the 'Main site' link across the top menu here in the forum, and the accredited button (2nd down) on the menu there. Since you'll have lots of free time waiting for your cashout go read some of the other stuff on the main site too - there's lots of info there.

I guess that page needs updating - I don't think Palace Group have always had these withdrawal limits.

As a webmaster myself with masses of data on my sites, I know that's it's impossible to keep everything up-to-date all the time - especially when the blooming casinos keep changing things without telling anyone!

KK

 

[chayton]

I guess that page needs updating - I don't think Palace Group have always had these withdrawal limits.

As a webmaster myself with masses of data on my sites, I know that's it's impossible to keep everything up-to-date all the time - especially when the blooming casinos keep changing things without telling anyone!

KK

I shot a message to Bryan already.

Are there other MG casinos with withdrawal limits now I wonder?

 

[RexBorgersen]

Thanks Palace

Got a new deal REP at palace.
and i am wery pleased with that.
Thanks to everybody for tips, and advice!

Good luck to all of you!
and thanks to Palace

 

[rainmaker]

.

Congratulations on your winnings

I personally find withdrawal restrictions in general quite unattractive. There are just too many other good casinos out there that simply don`t have any restrictions at all.

I took at look at their T&C and just wanted to mention (since OP`s case has been "resolved") that they also have a bonus abuse rule, which I find unacceptable for an accredited casino. This rule can be used to confiscate winnings (lack of good faith ):

In the event that Bayton Limited believes You are abusing or attempting to abuse a bonus or other promotion, or You are likely to benefit through abuse or lack of good faith from a gambling policy adopted by Bayton Limited , Bayton Limited may at its sole discretion, deny, withhold or withdraw from You any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate Your access to the Services and/or block Your account. In such circumstances, Bayton Limited shall be under no obligation to refund to You any funds that may be in Your accounts other than Your original deposit amounts.

 

[maphesto]

Got a new deal REP at palace.
and i am wery pleased with that.
Thanks to everybody for tips, and advice!

Good luck to all of you!
and thanks to Palace

Am I the only one who is a bit curious?

 

[KasinoKing]

Am I the only one who is a bit curious?

No, you're not!

Can you share Rex, or is there some "confidentiality agreement" attached to your deal?

KK

 

[Slotster!]

Well done on an amazing streak - get in!

Seems like Spin Palace have done the right thing as well, kudos there, but its a shame they didn't just hit you with a big fat cheque in the first place, hand it over with a big smile and shake your hand!

One of the things about giving 32RED my exclusive Microgaming action is that, whilst it's highly unlikely I'd ever do something like this - if I did - I know it would be sorted as quickly as if I was withdrawing a tenner.

Love to see those screenshots if they are available and congrats again.

Now go buy something stupid and expensive

 

[vinylweatherman]

WTF are "Bayton Ltd"


What has this to do with Palace Group


There has been nothing about the SALE of Palace Group since they moved to Malta, and the most recent transaction was their winning the contract to manage the Betway group casinos and sportsbook.

It suggests the group was sold "on the quiet", and recent falls in standards, and new less player friendly terms, have been the result of this.

 

[steveyboy]

can someone tell me has he now been paid in full or not very weird ending?

 

[vinylweatherman]

Please note that in these Terms and Conditions, 'You' or 'Your' or 'User' or 'Player' means any person who uses the Software on The Palace Group websites.

The Palace Group is a brand managed by Bayton Limited (C41970) a Maltese registered company whose address is Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' Xbiex XBX1011, Malta.

All transactions between the Player and Bayton Limited take place in Malta where the principal servers are based. The Player’s gaming contract is with Bayton Limited. Bayton Limited is the company who provides the gaming services to the Player.

Unless otherwise stated, 'we' 'us' or 'our' refers collectively to Bayton Limited and its subsidiaries, affiliates, directors, officers, employees, agents and contractors

It seems that Bayton Ltd are the layer above what we know as "The Palace Group".

It does suggest that the brand was sold yet again recently to this Bayton Limited, but the "Palace Group" customer facing branding was retained for continuity.

Although the advertising is still "Palace Group", the "legalese" has to refer to "Bayton Limited", as this is the company with the gaming license and registration.

There are a couple of bingo rooms involved, in addition to the well known poker and casino side.

No mention of GNUF or Betway, who are now supplied with support and operational services by Palace Group (or Bayton Limited).


In the GNUF terms, it is a different company number, different address, and different license. The only connection is that promotions at Bayton brands are now identical to promotions at Betway brands, consistent with Palace group being contracted to run all these services.

In legal and licensing terms, the two are completely separate.

This withdrawal limitation would probably apply to all Bayton brands, and quite possibly to Betway and Prime, as both are managed by the same people, and probably adopt the same security procedures.


The big question is still WHY a player who gets lucky early on, but is fully verified, has to wait 50 weeks for such a large win, whereas a player of longer standing, or a short membership but high depositing high roller, would receive the withdrawal much faster.

 

[butterflyboogie]

Congrats again on such an awesome win. It was exciting just reading about it.

 

[RexBorgersen]

No, you're not!

Can you share Rex, or is there some "confidentiality agreement" attached to your deal?

KK

I dont know.
But it is a ok deal for me! dont think ima coment more on that!
If its okey for the REP, he can publish the result of the deal!