- Joined
- May 4, 2024
- Location
- UK
Won a few hundred pound in-store on a terminal, asked for the money to be returned to my debit card which is linked to a major UK bank. Was expecting the money to hit my account within minutes like every other UK high street bookies, checked a few hours later and noticed it hadn't gone in.
Contacted customer services and was told it takes 3-5 working days, so if it's a Wednesday you are potentially looking at the following week Tuesday to Thursday. What an absolute joke, making customers wait so long just because William Hill have outdated banking operations due to greed.
So if you have to bet in-store with William Hill use cash and avoid having winnings paid onto the card unless of course you're happy to wait so long.
Contacted customer services and was told it takes 3-5 working days, so if it's a Wednesday you are potentially looking at the following week Tuesday to Thursday. What an absolute joke, making customers wait so long just because William Hill have outdated banking operations due to greed.
So if you have to bet in-store with William Hill use cash and avoid having winnings paid onto the card unless of course you're happy to wait so long.
