Yet more Palace group SPAM!

[KasinoKing]

Not only am I getting really fed up with this, but also the Palace Group must be really pushing their luck in maintaining their Accredited status here

Part of the Accreditation Requirements:

Marketing Standards
Must not use false, misleading or deceptive advertising.
Must not spam, and must take appropriate actions against any affiliates or any third parties who do spam.

Just got this e-mail (to my private business e-mail):



The sender was zayeu @ thepublicmind.com
It says it's from "Spin Cash" casino - but the description made it pretty obvious it was a Microgaming Casino - and since I've never heard of "Spin Cash" I clicked the link.
That took me to a pretty slick looking but totally false website for "SP Casino" - note the name change!
(Though the URL for this site is www. aspvivaking .net)
So I clicked on the "Download" button, and what do you know - it started downloading Spin Palace Casino.

I've reported their spam direct to them a few times in the past - but it still keeps coming.
This time I'll report it to Bryan and see if they listen to him...

KK

See Related Threads:

• I Keep Getting This in My Spam Inbox
• Palace Group Spam.... Yes, AGAIN!!
• The Palace Group Same As Fortune Lounge...
• Golden Palace Group of Casinos....
• Help Please

 

[Nifty29]

Problem is, if it isn't coming directly from the palace group, then all they can do is shut the affiliate down.

Is this the first time you have received SPAM from this particular affiliate? If so, then you should give them some time to sort it out.

I'm not sure that TPG can be held responsible for some idiot affys who love to SPAM....not before you actually receive the SPAM anyway.

If they do close the account of these SPAMmers when reported i.e you don't receive another from the same idiot a month later, then they are fulfilling their accreditation obligations as far as I can see.

IMO you are chasing the wrong dog here.

 

[PegeeSue]

I get average 12-18 of the Spin Cash spam each day. My block senders file is at about 200 and most of these are from Spin Cash and Kings Palace. I was wondering where they came from as I never clicked on the links in the email but each time I block another one pops up under a different email addy so now i'm getting them in hoardes.

Miighty pee'd off to say the least.

 

[vinylweatherman]

This is a long standing issue with Palace Group casinos. They are failing to police their affiliates. I even had one by snail mail where a fake casino name, site, and other details, were in the advertising material, and only when I typed the URL into my browser did it eventually become clear that "SP Casino" was actually "Spin Palace". It is dodgy simply because they felt they couldn't have the name "Spin Palace" on the snail mail advert, and had to invent a bogus casino along with a bogus URL to cloak the fact that it was Spin Palace.

The same trick is being done with Ruby Fortune via email spam. The link goes to fake landing pages where it is impossible to read the terms and conditions because clicking on any link such as "about us", "promotions", "terms", etc all initiate the download. Even the installer has been given a fake name, and only when it launched could I see it was Ruby Fortune. Since I had not been granted to the genuine website at any stage in the process, I had not been given the opportunity to read the terms and conditions before registering an account. At this point I ceased the investigation, an inexperienced newbie might think that what he had seen as "ad copy" so far WAS the terms and conditions, and would have been led through the registration process, clicked "I have read the terms" thinking the ad copy was the terms, and then be lead immediately to a page asking "how much do you want to deposit" in order to register deposit details and make a first deposit, which would trigger the SUB to be credited automatically.

To read the REAL terms would mean guessing the REAL URL of the casino, which was NOT given at any stage in either case.

It seems that this is STILL going on some YEARS after this practice was first "busted" on the forum, and the Palace Group made aware. The only change seems to be in the names given to the fake webpages.

This is actually TWO "offences", one is spamming, the other is forgery (the production and use of fake landing pages in order to induce download and deposit to the casino).

There has to be a reason to go to all the effort to produce a series of fake websites, rather than simply to link to the genuine site.

The most obvious one I can think of is to disguise one's affy code, which strongly suggests that Palace Group are failing to detect rogue practices among their affiliates. The fact that this problem sees to occur disproportinately in Palace Group compared to the MGS network as a whole is further evidence that they are being targetted as other operators police such practices more effectively, and these particular affiliates have quickly been show the door there.

I have also seen the above model used to promote Roxy Group and Fortune Lounge casinos.

This mostly ends up in my spam folder, and I see loads of this "King's Palace" stuff, and it gets deleted straight away as I do not recognise the name as that of a genuine casino.

 

[KasinoKing]

Problem is, if it isn't coming directly from the palace group, then all they can do is shut the affiliate down.

Is this the first time you have received SPAM from this particular affiliate? If so, then you should give them some time to sort it out.

I'm not sure that TPG can be held responsible for some idiot affys who love to SPAM....not before you actually receive the SPAM anyway.

If they do close the account of these SPAMmers when reported i.e you don't receive another from the same idiot a month later, then they are fulfilling their accreditation obligations as far as I can see.

IMO you are chasing the wrong dog here.

Basically - what VWM said above.

I don't know if it's coming from an independent affiliate and that TPG are complete unaware, or if they are aware but hope to "get away with it" or even if it is being done by TPG themselves. Like many things in this industry - it is virtually impossible to prove one way or another.
All I know, like VWM said, this isn't the first, second or even third time this exact same type of spam has lead back to TPG casinos.
It seems to happen on a regular basis - about once each year.
Where there's smoke... ?

But I'm not making a judgement in any way - I have reported it to Bryan and I will go along with what ever he concludes.

KK

 

[Surasanji]

I've been getting these too. Still getting them after my PM, too! :/

That was a few weeks ago iirc.

I'll see if I didn't clean them out of my spam folder!

 

[chayton]

I was getting a bunch of these too at an email address I never use to gamble - interestingly enough, right around the time I started getting the Kings Palace spam to that same address. I've reported them several times to wagershare, and although I never got a response back, my last mail said something like, "I've got accounts with all the casinos in the group but if you're discourteous enough to allow your affiliates to do this I'll be closing them all." Maybe coincidence but I haven't gotten one since.

 

[Silencio]

I was getting a bunch of these too at an email address I never use to gamble - interestingly enough, right around the time I started getting the Kings Palace spam to that same address. I've reported them several times to wagershare, and although I never got a response back, my last mail said something like, "I've got accounts with all the casinos in the group but if you're discourteous enough to allow your affiliates to do this I'll be closing them all." Maybe coincidence but I haven't gotten one since.

I've had the same problem too, getting spammed on mail addresses I never used for gambling. I'm pretty sure the main reason for this is most websites out there have shitty security. Websites are constantly attacked by mail address harvesters / bots. So if you sign up somewhere, meaning you give them your email address, and start to receive spam soon after, you know where the leak is. I've said this more than once I think, but if sony can't even keep their customers information secure.. well.. I made my point.
I've read some funny posts on the gpwa once, were webmasters were commenting on the subject if they ever got hacked or attacked. Some people said they never had this issue lol. Those are probably the ones who are the least secure

I've never had any problems with the palace group myself. Used to receive a lot of lame snail mail from them. But when I requested them to stop it I never got them again, for any of their brands.
However, they should punish these affiliates allot harder. Like a one time warning, next one you're out kinda deal. But it seems like most groups are having trouble finding out if the mail addresses were gathered in a legit manner. If this process would be easier / do-able I think it would come to a halt.

 

[vinylweatherman]

I've had the same problem too, getting spammed on mail addresses I never used for gambling. I'm pretty sure the main reason for this is most websites out there have shitty security. Websites are constantly attacked by mail address harvesters / bots. So if you sign up somewhere, meaning you give them your email address, and start to receive spam soon after, you know where the leak is. I've said this more than once I think, but if sony can't even keep their customers information secure.. well.. I made my point.
I've read some funny posts on the gpwa once, were webmasters were commenting on the subject if they ever got hacked or attacked. Some people said they never had this issue lol. Those are probably the ones who are the least secure

I've never had any problems with the palace group myself. Used to receive a lot of lame snail mail from them. But when I requested them to stop it I never got them again, for any of their brands.
However, they should punish these affiliates allot harder. Like a one time warning, next one you're out kinda deal. But it seems like most groups are having trouble finding out if the mail addresses were gathered in a legit manner. If this process would be easier / do-able I think it would come to a halt.

Put the onus on the affiliate to prove that they got the email address legitimately, and have confirmed "opt in" permission to use it to send their marketing. Those who harvest email addresses are only doing so to supply a demand. Affiliates who buy such lists "no questions asked" do NOT have permission under the "opt in" standards to use the addresses for marketing, although will usually argue that it is enough to present the recipient with an "opt out link" to be able to claim the marketing does not constitute spam.

This will need to be written into the affiliate program terms, and then applied to all affiliates after a suitable period of notice has been granted to allow affiliates to review their procedures so that they can prove them to be compliant with the new rules.

Without change, recipients will continue to complain, and the casino being promoted will be judged negatively because of their inability to control what is being done in their name. It seems to suggest THEY contracted out their marketing and said "just get results, we don't need to know how you do it".

 

[chayton]

I guess I spoke too soon, today I got 2 spams from SP casino.

 

[Surasanji]

More of this in my spam/inbox.

I don't know how to share the information to figure out where its coming from- if someone wants to help me with that, I'll be happy to provide what details I can!

I'm not even sure if I should PM the Rep again or not.

Clearly, it did no good the first time. :/

Edit: Wait. Wrong group- Fortune Lounge group. Sorry D:

 

[The Dude]

It's been brought to my attention that members are still getting spammed by affiliates of Spin Palace.

Could you please start posting the affiliate links of these spam emails in this thread (disabling the link please) so that we can take further action? Thank you.

 

[chayton]

I personally have no idea how to find the affiliate links. All the mails I receive don't have any aff links in them, they have a link to a website which redirects to another website and then the download is Spin Palace. Maybe the affiliate tag is built into the download button code? Maybe KK will know.

 

[The Dude]

I personally have no idea how to find the affiliate links. All the mails I receive don't have any aff links in them, they have a link to a website which redirects to another website and then the download is Spin Palace. Maybe the affiliate tag is built into the download button code? Maybe KK will know.

The domain name of the referred to link is good enough.

 

[chayton]

here's one www(dot)7spgoldenwin(dot)net

another: lspclubbonus(dot)net

 

[azzagirt]

I received a spam email from Spin Palace a few days ago only. It was from them or so they say..
I'm sure it's not one of theirs because it's not set out like a typical or usual Spin Palace email material. Second thing is that it's inviting me to take advantage of the first depositors bonus of 200% . Triple my deposit. Valid only for 24 hours.
Only I already have an account there and have had for 2 years now. I play there every month or so and as recently as this week and last week. There is no reason they should send me this invitation. It didn't look genuine by any means . The logo was there and the sender was [email protected]. There is 2 click here links and 2 visit casino links.

Another thing is that Spin Palace is also getting into the facebook casino play. I clicked on a facebook casino game and it took me to a site where it said Galaxy Grp is a part of Spin Palace and then took you to the download stage of Spin Palace.. I did not accept the application and closed it. I have been inundated with more spam from many different casinos since that two weeks ago.
The email in question was sent to me on 12th May. And signed by Casino Manager Anna Curtis.

 

[Jd666]

I used to get loads from one called spcasino but they have now stopped coming to me.
Instead i get them from one called bet2day, which goes to a website called bet2day, but when you click on install it goes on to install betway.

bet2dacz.net

 

[chayton]

I used to get loads from one called spcasino but they have now stopped coming to me.
Instead i get them from one called bet2day, which goes to a website called bet2day, but when you click on install it goes on to install betway.

bet2dacz.net

Betway is also part of the Palace Group now, aren't they?

 

[KasinoKing]

Betway is also part of the Palace Group now, aren't they?

Yes, they are.

BTW, I checked out the 2 URLs in your earlier post, and they both displayed the exact same website.
Whoever is behind this has been very clever to disguise who they are, as the source code can not be viewed and I couldn't locate any affy links.
This adds more fuel to the suspicion that the Palace Group themselves are behind this spam...

KK

 

[chayton]

Yes, they are.

BTW, I checked out the 2 URLs in your earlier post, and they both displayed the exact same website.
Whoever is behind this has been very clever to disguise who they are, as the source code can not be viewed and I couldn't locate any affy links.
This adds more fuel to the suspicion that the Palace Group themselves are behind this spam...

KK

Those were the only two websites from the 40 or so mails in my junk folder that were still active, the spammer has had multiple previous domains (that were probably shut down for spam) but when this loads it's loading from another domain spwinsclub(dot)com

I'm actually able to view the source code with firebug so I'm seeing if there's anything interesting - maybe I should copy it all and paste it here...?

 

[chayton]

There's a huge amount of javascript, but I found this which looks like the casino client is downloaded from the spammer's server and not from Spin Palace

function launchDownload(ul,afterPage) {
ul = ul || "en";
afterPage = afterPage || "getting-started/";
if (_isMac) {
var width = $(window).width() - 100;
var height = $(window).height() - 100;
var top = $(window).height() / 2 - height / 2;
var left = $(window).width() / 2 - width / 2;
} else {
window.location = "../downloads/sp-casino-setup-" + ul + ".exe"
setTimeout(function(){window.location=afterPage},2500);
}
}

But it's also running scripts directly from Spin Palace

<script src="http://www.thepalacegroup.com/scripts/tickerScript.js"></script>

So far I'm not able to find any affiliate tags though.

 

[chayton]

More from this same guy
www(dot)spgoldgamew(dot)net


And now I'm also getting the Betway ones - I went through the 60 mails I received TODAY and pulled out these links

www(dot)bet2betdot(dot)com
www(dot)bet2betz(dot)com
www(dot)bet2betn(dot)com
www(dot)bet2betk(dot)com
www(dot)bet2bete(dot)com
www(dot)ibet2beta(dot)com
www(dot)ibet2bett(dot)com
www(dot)ibet2beti(dot)com
www(dot)ibet2beto(dot)com

I'm not going to post them all - obviously it's bet2bet or ibet2bet plus a letter of the alphabet . Interestingly though, all of the above are downloading from either
casinobet2day(dot)net
bet2day-casino(dot)net

and none of the downloads work. I don't know if that's because Palace Group has disabled it or the guy didn't set it up right.

But seriously, I'm so sick of this jerk.

 

[vinylweatherman]

More from this same guy
www(dot)spgoldgamew(dot)net


And now I'm also getting the Betway ones - I went through the 60 mails I received TODAY and pulled out these links

www(dot)bet2betdot(dot)com
www(dot)bet2betz(dot)com
www(dot)bet2betn(dot)com
www(dot)bet2betk(dot)com
www(dot)bet2bete(dot)com
www(dot)ibet2beta(dot)com
www(dot)ibet2bett(dot)com
www(dot)ibet2beti(dot)com
www(dot)ibet2beto(dot)com

I'm not going to post them all - obviously it's bet2bet or ibet2bet plus a letter of the alphabet . Interestingly though, all of the above are downloading from either
casinobet2day(dot)net
bet2day-casino(dot)net

and none of the downloads work. I don't know if that's because Palace Group has disabled it or the guy didn't set it up right.

But seriously, I'm so sick of this jerk.

That may be because they have made up their own installer, so whenever there is an update the old installer is no longer usable, and since it does not come from the official site, it would have to be manaually "re-stolen" by the affiliate and placed on his sites.

This is clearly no "misunderstanding" between what constitutes spam and allowable promotion. This person knows exactly what they are doing is "hardcore" spamming, and they are no amateur either as they employ many "black hat" skills in staying one step ahead of enforcement.

It seems they design their sites for a short lifetime, but redirect to a pair of disguised longer term domains in order to service the download. The use of their own installer rather than the official one is probably because they have custom built it to contain the affy tag, which removes the need to show it in source listings in their spam domains.

Taking apart their rogue installer may reveal their tag. If the tag is "null", it's not an affiliate at all.

The nickname "spcasino" has appeared in some highly questionable snail mail I received a couple of years ago, and this spammers use of "sp" suggests it's the same bunch behind both this spam and the dodgy snail mail. This points to a rogue direct marketing company, rather than your usual affiliate, and tracking may not be needed as they may have a different kind of contract with Palace group.

 

[chayton]

I can't believe this person is not doing more harm than good to the Palace Group with this spamming. I know I'm not the only person who has closed my accounts in frustration after numerous complaints about it fell on deaf ears. This has been going on for a LONG time - it started with the fake Ruby Fortune websites, then Spin Palace and now Betway.

 

[zebedy]

Yeah i was also plagued by these.
I ended up reporting the sites as web Forgery's through Firefox
as well as reporting them to Spamcom and Can the Spam

Dont know if it did any good though

 

[chayton]

Still coming.....

Betway:

www(dot)obet2dayhotclub(dot)com
www(dot)abet2daybonusgame(dot)com
www(dot)abet2daytopclub(dot)com
www(dot)ubet2daytopclub(dot)com
www(dot)utopgoldenbet2day(dot)com

Spin Palace:

www(dot)yhittopsproyalty(dot)net

This spammer is also now doing the same thing with Club Dice (which is a rogue Playtech if I'm not mistaken)

 

[chayton]

sigh

www(dot)usphitnethot(dot)com
www(dot)ibet2dayhotclub(dot)nl
www(dot)ibet2daybonushot(dot)nl
www(dot)ibet2dayhotnet(dot)nl

I'm assuming it's pointless to keep posting these, nobody seems to give a stuff.

 

[KasinoKing]

I'm assuming it's pointless to keep posting these, nobody seems to give a stuff.

Well I "give a stuff" and I will be asking Bryan to seriously consider the Accredited status of the Palace Group, because they are STILL doing it!
The fake site "SP casino" is still very much alive and kicking

Just got this e-mail today:

 

[vinylweatherman]

I'm one of those "big winners" at "SP Casino", or Spin Palace as it is known, and I got bonus banned for my troubles. Despite this, their "casino manager" often emails me suggesting I open a new account there, addresses me by name, yet should know better as the terms and conditions prohibit this.

I fact, this is rogue/deceptive marketing, because although by opening another account at Spin Palace I would be knowingly breaking the terms, I have NEVER had an account at "SP Casino", therefore I would NOT be in breach of the terms if I were to take this offer up, download "SP Casino", and register an account and take this 200% bonus, which incidentally is NOT being offered to regular players at all, not even those at the very top VIP and loyalty level.

This "SP Casino" is no ordinary affiliate either, it is a "super affiliate", and one that also appears to have a direct marketing deal with Palace Group for sending out snail mail, which also invites players to "SP Casino".

I find it hard to believe that Palace Group have been unable to work out which of their affiliates is doing this, so they must know this is going on in their name, and have chosen to "turn a blind eye" because this is an affiliate that draws in significant traffic, which would end up being diverted to a competitor should Palace Group give them the boot.

A spell in the "reservation" might inspire them to take a more robust approach to affiliates that break the rules in order to get results. After all, they would not tolerate a player that "bent the rules to get a result", for example by betting aggressively and/or taking a disciplined mathematical aproach to winning from the bonus spammed to them by this affiliate.

Casinos that persist in phoning players to offer a bonus for reversing their withdrawals might also benefit from a spell there, along with those that regularly take 10 days to pay even though they claim it is 24/72 hours.

 

[chayton]

Luckily this mail is all going to my own server, so I was able to set up my spam blocker and made some rules to catch the rest that it missed. In the past 3 hours (since midnight) my spam blocker caught over 100 spams, half of which are 'bet2day' (the rest are Kings Palace) - and then in my junk mail folder which caught the rest, I had about 12 more. A few of the links here:

www(dot)ybetdaybonusbest(dot)com
www(dot)ylinebestlifebetday(dot)com
www(dot)ywebbetdaybest(dot)com
www(dot)elifebestlinebet2day(dot)nl
www(dot)ebet2daybonusbest(dot)nl
www(dot)ybestgoldenbet2day(dot)nl
www(dot)ybet2daybestline(dot)nl
www(dot)alifetoplinebet2day(dot)nl

Ray gets approximately 30 of these mails every day too.

Interestingly, there's now a LINK at the bottom of the emails to unsubscribe!!!!

To receive no further e-mails, please go:

You do not have permission to view link Log in or register now.

lol, well then I guess they've fixed the problem. Seriously WTF. Even if anyone was stupid enough to click the link, you'd have to do it for all the thousands of domains this bozo has?

 

[vinylweatherman]

Luckily this mail is all going to my own server, so I was able to set up my spam blocker and made some rules to catch the rest that it missed. In the past 3 hours (since midnight) my spam blocker caught over 100 spams, half of which are 'bet2day' (the rest are Kings Palace) - and then in my junk mail folder which caught the rest, I had about 12 more. A few of the links here:

www(dot)ybetdaybonusbest(dot)com
www(dot)ylinebestlifebetday(dot)com
www(dot)ywebbetdaybest(dot)com
www(dot)elifebestlinebet2day(dot)nl
www(dot)ebet2daybonusbest(dot)nl
www(dot)ybestgoldenbet2day(dot)nl
www(dot)ybet2daybestline(dot)nl
www(dot)alifetoplinebet2day(dot)nl

Ray gets approximately 30 of these mails every day too.

Interestingly, there's now a LINK at the bottom of the emails to unsubscribe!!!!

lol, well then I guess they've fixed the problem. Seriously WTF. Even if anyone was stupid enough to click the link, you'd have to do it for all the thousands of domains this bozo has?

I see, looks like Palace Group HAVE done something about it, they have told the affiliate to include an unsubscribe link

This is not really good enough, as it doesn't use the "opt in" or "double opt in" method of validating subscriptions, but the "opt out" method. It is a worthless method as it still allows them to send at least one spam to any email address they choose, and if "unsubscribe" is not used by the recipient, then "opt in" status is assumed. Worthless too because there is no way to tell apart genuine "opt out" marketing and "scam" marketing spam, so the general advice is to NEVER use "unsubscribe" for anything you have not specifically opted in to.

The simple fact that the emails employ all these methods that are designed to defeat the users own filters on their email accounts shows that this affiliate knows damn well that his emails are not wanted.

A genuine opt in mailer would be designed so that the recipient could set up a "whitelist rule" to ensure they don't miss any, something you cannot do when they keep changing the "from" address, website, etc.

 

[KasinoKing]

Spamming Season is officially OPEN!

Just got this one to my private e-mail address - the link goes to a completely fake site for Bet2Day-Casino.net - looks totally genuine except there are no icons & links you get at the bottom of all genuine casino's websites.
Clicked on "Download" and at first it did say Bet2Day casino...
But when it got to the installation, it said "Do you want to install BETWAY casino"...

Hi

As the Casino Manager here at Bet2day, I'd love you to sign-up with us and join our world of winners with a 200% first deposit bonus.

You can win now just like Mr W. did on our fantastic Slots - $ 1,8 million at Major Millions 5 Slot.

Open the account using the link below and you will automatically qualify for the "Triple deposits" offer

hxxp://www.owebbetdaybest.com/

Richard Jones
Casino Manager

====================================
To receive no further e-mails, please go:
hxxp://unsubscribe.owebbetdaybest.com/

Really, this is just getting ridiculous.

KK

 

[Westland Bowl]

To me, when a casino resorts to these types of email shenanigans or lets affiliates do this, it tells me that the casino is in bad financial shape or run by crooks. I feel that they are trying to snatch small deposits (or large ones) from players who do not know better and snort those deposits into their rigged software. Why would anyone bother with these casinos?

 

[vinylweatherman]

This is even worse than Casino Rewards!. I don't see much of this unless I check my spam folder to see how many genuine emails got trapped. It is often full of casino rewards stuff, and only a few of these fake casinos. Oddly enough, it has the opposite effect because I have never heard of the fake names, and think I know the names of all the better MGS casinos, so avoid them because I think it is not MGS, and probably a "clip joint" using something like Top Game or Rival (who seem to launch an endless stream of white labels).

At least Casino Rewards spam gives the correct name of the casino.

 

[vinylweatherman]

SP Casino breaks all records!

This is now taking the piss


I have just cleared out my spam filter, and there are about 100 CONSECUTIVE messages all spamming SP casino. So bad in fact that they are being "stacked" as conversations even though they are from different from addresses. Each message has quite a CC field too. This looks like a "bot" is involved. On top of this is almost as much spam for "Palace of Chance", which is what one would expect from such an operator.


It is clear that NOTHING is being done by Spin Palace affiliates about this, and as a result the problem has escalated significantly.

The extent of this spam is going to result in mail gateways being blacklisted, which could do damage to Spin Palace in terms of communicating with their players.

As this is all "SP casino", and presumably based on the fake landing page infrastructure set up for this, I presume this is all coming from the same affiliate.

 

[chayton]

And they keep coming....

www(dot)uspvipnetlife(dot)com
www(dot)uspluxurynetclub(dot)com
www(dot)uspgoldennetweb(dot)com
www(dot)uspgoldenwebnet(dot)com
www(dot)uspluxlife(dot)com
www(dot)uspvipnetcash(dot)com
www(dot)uspweblife(dot)com
www(dot)uspwebline(dot)com
www(dot)uspluxuryclub(dot)com

www(dot)owebbetdaybest(dot)com

 

[chayton]

sigh....Just cleaned out my spam folder for today. Most of these I had 5 or 6 messages from...

Betway
www(dot)ilinebet2daybest(dot)com
www(dot)ilivebet2daybest(dot)com
www(dot)ibestwebbet2day(dot)com
www(dot)iclubbet2daybest(dot)com
www(dot)igoldenbestbet2day(dot)com
www(dot)qclubbet2daybest(dot)pl
www(dot)qbestbet2daybonus(dot)pl
www(dot)qnetbetdaybest(dot)com
www(dot)qlinebetdaybest(dot)com
www(dot)qclubbetdaybest(dot)com
www(dot)qbestbetdayultra(dot)com
www(dot)qbestlinelifebetday(dot)com
www(dot)abestwebbetday(dot)pl
www(dot)anetbetdaybest(dot)pl
www(dot)abestlinelifebetday(dot)pl
www(dot)alinelifebestbetday(dot)pl
www(dot)abestbetdayultra(dot)pl

Spin Palace
www(dot)ospwebnetgolden(dot)com
www(dot)ospweblinenet(dot)com
www(dot)ospnetclubluxury(dot)com
www(dot)ospnetwebgolden(dot)com
www(dot)ospnetlifevip(dot)com
www(dot)ospnetcashvip(dot)com
www(dot)ospweblifenet(dot)com
www(dot)ospluxlifenet(dot)com
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[chayton]

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[kujis]

My phone is getting bombarded by Roxy Palace. I'm getting a shitty promo message ever 1-2 days, even though I don't even play there.

Trying to contact them and asking to remove me from their spam list just gives an error message: " An error has occurred. Error: Ask Us is currently unavailable. "

Thankfully there was a helpful person in live chat who removed me from their list.

 

[chayton]

Interesting, I was doing a search a couple days ago after a couple of the website links this spammer sent were blocked with a malware threat on this borrowed computer. I found this blog post from 2010 (!!!) xhttp://blog.mxlab.eu/2010/11/05/casino-spam-leads-to-malware-payload/ - the spam back then was for a casino called "King Spin" which downloaded Spin Palace, another one called "Ruby Fortuna" which downloaded Prime casino. I wonder if it's the same guy? Because at the bottom of the post is some info with his name and possibly his aff tag...? I'm not sure how the aff tags work, maybe one of you more in the know can take a look at it.

I don't know about the whole malware thing or if it's the same guy. But I still find it interesting, considering this exact same kind of fake landing page and spam is still happening TWO years later.

 

[chayton]

Well maybe I'm jumping the gun here a bit...but for the past 2 days, I haven't gotten a single spam from Palace Group. Considering that I was getting 100+ a day, that's a really good sign! Of course that same guy is still spamming the hell out of me with his 'EuroDice Stars' or whatever it's called (I believe it's a download for Club Dice) but now my spam is only 1/3 what it used to be.

So Bryan, if you had something to do with that, thank you. If it was the Wagershare guy that just joined, thank you too.

Of course it's early days yet, but holy hell, what a relief! And a long time coming.

 

[KasinoKing]

My phone is getting bombarded by Roxy Palace. I'm getting a shitty promo message ever 1-2 days, even though I don't even play there.
Trying to contact them and asking to remove me from their spam list just gives an error message: " An error has occurred. Error: Ask Us is currently unavailable. "
Thankfully there was a helpful person in live chat who removed me from their list.

Just to clarify in case the above confuses anyone: Roxy Palace is NOT part of the Palace Group.

KK

 

[chayton]

I guess I spoke too soon, they've started again.

 

[Bob Loblaw]

The Palace Group SPAM

I guess I spoke too soon, they've started again.

I had many SPAMS from them as well. They have a toll free number for technical support. I've called it and they said they would help if I forward them the email. I tried that and the message got bounced back to me with this "Remote host said: 554 email rejected due to security policies - MCSpamSignature.sa.28.5 [BODY]". I immediately tried this again several times with the same results. On a whim, I quickly created another free email and sent them a message that got by their spam guard. This really proved to me that they knew EXACTLY who they are spamming. A few more calls to tech support and they started blaming it on their affiliate - who they claim to have NO CONTRL over. I suggested that they have TOTAL control of their affiliates and that they should fire them to control this SPAMMING problem. No answer to that question.

After a couple weeks of this, I got tired of it. I dug out an old modem and set up their toll free telephone support number as a new dial-up internet connection. I then set the redial to 100 and tried to connect to the internet. After a couple sessions of this, I was magically removed from their list and did not hear from them again for 6 months. Suddenly the SPAM started again. I used my modem again and the SPAM stopped in a couple of days.

They know exactly what they are doing and they should be stopped.

 

[vinylweatherman]

I had many SPAMS from them as well. They have a toll free number for technical support. I've called it and they said they would help if I forward them the email. I tried that and the message got bounced back to me with this "Remote host said: 554 email rejected due to security policies - MCSpamSignature.sa.28.5 [BODY]". I immediately tried this again several times with the same results. On a whim, I quickly created another free email and sent them a message that got by their spam guard. This really proved to me that they knew EXACTLY who they are spamming. A few more calls to tech support and they started blaming it on their affiliate - who they claim to have NO CONTRL over. I suggested that they have TOTAL control of their affiliates and that they should fire them to control this SPAMMING problem. No answer to that question.

After a couple weeks of this, I got tired of it. I dug out an old modem and set up their toll free telephone support number as a new dial-up internet connection. I then set the redial to 100 and tried to connect to the internet. After a couple sessions of this, I was magically removed from their list and did not hear from them again for 6 months. Suddenly the SPAM started again. I used my modem again and the SPAM stopped in a couple of days.

They know exactly what they are doing and they should be stopped.

So, the tactic worked TWICE. It could be coincidence still. We need more data

Set up some email addresses, and when they get hit by the spam, respond 50% by using the modem on them, and the other 50% do nothing. See whether the spam stops in a couple of days, and then run a statistical analysis on the results to see whether there is a connection between using your modem to spam dial them and the spam stopping.

One obvious question, how can they connect the spam dialling response to an individual complainant?


Claiming they can do nothing about their affiliates breaching the terms and conditions of the affiliate agreement is as much bullshit as claiming they can do nothing about a player who breaks the terms and conditions of the casino. The response to both is the same, don't pay them.

 

[mrmark21]

I'm forever receiving spam from Spin Palace. Some of the spams directly from the casino and the rest is from the "affiliates" they have no idea about

Most recently 20 free spins on the Hit Man slot a 9 pay line slot that Spin Palace reduced to five pay lines WOW a whole $1

The rep on here confirmed this "offer" was sent from Spin Palace. I'd call that more of an insult. Suffice to say I closed my account

I really don't know why these casinos insist on spamming our accounts with these terrible offers, don't they understand that they are actually loosing customers rather than making them? Anyway I'm seriously considering getting a new email address, so that spam like theirs won't hit my account like the plague.

 

[mrmark21]

I really do think Spin Palace know where the spam is coming from when you consider that piece of spam they sent to my email address.

I'll keep this thread updated

 

[dunover]

I really do think Spin Palace know where the spam is coming from when you consider that piece of spam they sent to my email address.

I'll keep this thread updated

Yep, I got another yesterday, this lot are scum and I wouldn't gamble the steam off my p!ss at any of their sites. Until they sort this out they should be avoided.

 

[mrmark21]

Yep, I got another yesterday, this lot are scum and I wouldn't gamble the steam off my p!ss at any of their sites. Until they sort this out they should be avoided.

I received that spam from Spin Palace and opened the software to play the spins, completely unaware that Spin Palace had spammed me a rather insulting offer. I was seriously shocked 9 lines taken down to 5?! 5c a spin? I decided to contact customer support who were rather rude to me

So the other day I contacted the representative to obtain the chat logs with the intention of posting them here. Below is a statement from the representative regarding customer support...

"I have browsed through all chats and correspondence on the account and cannot find any instance of rude or unhelpful service".

No apology; Which is all I wanted. This statement is from the rep about obtaining the chat logs...

"If they are required, I will hand them directly to the Max or Bryan when you lodge your PAB."

Why wouldn't the representative give me my chat logs? Unless he/she noticed something they didn't want other members seeing Oh and I never mentioned in any of my PM's about doing a PAB. That was seemingly just the rep's way of saying "I'm going to make this hard for you as I don't want other members seeing you're chat logs"

Suffice it to say I told the representative not to bother contacting me again. You're right, This lot are scum

 

[Webzcas]

The Palace Group are not exactly in my good books of late either. Well I have been having issues ongoing with them for nearly three years now. I didn't realise they were still spamming players. Looks like I need to update a few pages on OCR.

I have had enough of them to be honest and as a result I am giving them the publicity they deserve. So I am going to spam this thread with the links to the publicity I have created for them. Feel free to delete Bryan, just fed up with them now. As enough is enough.

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