EWX Per Alledged Web Reports, Shut/Seized By US Gov.

[NASHVEGAS]

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Popular online gambling processor eWalletXpress has been shut down by US authorities for illegal activity. eWalletXpress which is part of the Navaho network started out as a processor for internet porn sites but quickly grew once they began accepting gambling transactions. Despite originally being headquartered in the US. eWalletXpress moved it's operations to Canada where they operated for a couple of years without much of a hassle. That all changed when they got served with a warrant to freeze their funds.

eWalletXpress sent out an email to it's merchants this morning which read, “We regret to inform you that we are no longer able to continue service at this time due to a federal warrant issued to seize our funds…..”

This leaves a huge hole in an online gambling industry that is still feeling the affects of losing other US processors like Neteller and Paypal. No Online Poker Sites or online casinos are currently offering eWalletXpress as an option.

As of this writing there is no answer for the question on everyone's mind, "What will happen to my money". We hope that like Neteller funds will be delivered to their owners, but we can't say for sure. We'll stay on top of this story as it develops and will do our best to provide you with the answers you need.

I have no idea if the above is true as the chats with EWX that members here have been posting recently are very similar ("tech. difficulties" et al) to the EWX chats that were posted here around a year ago when EWX was basically down for a week or two but lived to see another day.

That said, per the quote above merchants should be able to confirm the statements bolded in blue. I realize there have already been a couple of posts by forum members that merchants are not currently offering EWX as a deposit or withdrawal option. Merchants should be able to tell one honestly why but then again most merchants may be reluctant to communicate honestly due to that UIGEA thing.

Another link (not as specific as above) with quote to follow as an EDIT !

EDIT:

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Another Payment Processor Rumored to be Leaving the US

November 16, 2010 · Filed Under Online Gambling News

Just when you thought things couldn’t get worse for US online gamblers, more rumors of bad news starts running rampant through the online gaming community. First it was the highly popular online payment processor Paypal that dumped US players and skipped town, then the biggest online gambling payment processor Neteller left the US after being targeted by the Federal government and paying a hefty fine. Since then smaller payment processor here and there have been quietly leaving US players to fend for themselves in their online gaming banking options, and now another payment processor, eWalletXpress is rumored to be leaving the US also.

Last Friday when players from the US accessed their eWalletXpress accounts they were greeted to no banking options for deposits and a message saying they were having technical difficulties and would be back online soon. Well days have gone by and there is no movement, no answers to emails or phones giving any explanation of what to expect. The biggest question now on US gamblers mind is when these “technical difficulties” are fixed, who will be able to make deposits? The rest of the world, accept USA players, or “ALL” players? If EwalletXpress is leaving the US market is it because of fear from the federal government bring charges against them as they did with Neteller or is it because the US is getting ready to open up the borders of online gambling and all payment processors must be out of the US before this happens? So many rumors and no real answers. We will keep you abreast to any breaking news on this subject in the coming days.

By Patricia C. Senior Editor CasinoScamReport.com

 

[LHofsdal]

Thanks for links and info Nash, I an worried now. I have over 10 grand in my account from my win at LuckyRed a few weeks ago. And another grand from other casinos that were processed on Monday and Tuesday that still have not hit my account. I don't know what to do or think now.

LH

 

[cdomi66]

Thanks for links and info Nash, I an worried now. I have over 10 grand in my account from my win at LuckyRed a few weeks ago. And another grand from other casinos that were processed on Monday and Tuesday that still have not hit my account. I don't know what to do or think now.

LH

Given the said circumstances, would the casino not cancel current processing and give you another withdrawal method?

 

[vinylweatherman]

Thanks for links and info Nash, I an worried now. I have over 10 grand in my account from my win at LuckyRed a few weeks ago. And another grand from other casinos that were processed on Monday and Tuesday that still have not hit my account. I don't know what to do or think now.

LH

You were not quick enough. There are striking parallels with how things went down with Neteller a few years ago. The window of opportunity was also very small, but if you heeded the "rumours", you could have got the money out and into a casino. Hopefully, withdrawals yet to hit your eWalletXpress will be paid out another way by the casino. To do otherwise would cost them any remaining trust they have from their US players.

It seems now that for US players, it is much safer to store funds in a casino than in any processor, only using the processor to move funds from one casino to another.

Like Neteller, eWalletXpress MUST have known this was happening, but lied to customers about it being nothing more than a "technical issue" at their end. They saved their OWN a***s, just like Neteller, and "sod the customers".

IF this works out the way it did with Neteller, it will take a LONG LONG time for customers to receive their money, and even this will require the owners of eWalletXpress to "cut a deal" with the DoJ similar to the one Neteller negotiated.

Merchants CLEARLY knew this was much more than a mere "technical issue", because they pulled eWalletXpress as a deposit option a while ago. Merchants were probably informed about this by eWalletXpress whilst customers were being fed bullshit about "technical issues".

IF they can do this to a CANADIAN processor, and even to CANADIAN customers, I am sure that they have Quicktender in their sights, because it is a major gambling processor in use by US players.

US players should keep as little as they can, and as briefly as they can, sitting around in QT. Maybe even "throw in the towel" and get everything out whilst you still can.

If I was a gambling man I would say these reports are 100% "on the money".

 

[pokeraddict]

I guess you can't nominate posts in this forum for post of the week. If I could the VW post above mine is the winner. I wrote a blog for my employer about this a few days ago figuring this was coming. I knew the "technical issue" was BS.

 

[NASHVEGAS]

I guess you can't nominate posts in this forum for post of the week. If I could the VW post above mine is the winner. I wrote a blog for my employer about this a few days ago figuring this was coming. I knew the "technical issue" was BS.

Do/would you mind posting the link?

 

[LHofsdal]

I already had called in a withdrawal from EWX on 11/11 before the rumors started. And I was told yesterday by support at EWX that my withdrawal will be delayed also. I also funded an account on 11/15 from EWX. I did not know nothing of this until later on in the afternoon on 11/15.

I do think everything is true, they are closing to the US market, and won't admit it. Why they won't admit it to their customers is beyond me. I think it was Box24 casino who sent out an e-mail on Monday stating they will not be using EWX because of the "technical difficulties". This is the only casino that has sent me anything.

I wonder if a rep could come in and confirm or deny what is being said? It would be nice to know for sure, and not just wonder about it.

LH

 

[all4greed]

You were not quick enough. There are striking parallels with how things went down with Neteller a few years ago. The window of opportunity was also very small, but if you heeded the "rumours", you could have got the money out and into a casino.

Where were these rumors available to read?

This is almost the worst case scenario besides someone just fleeing with the money. I have almost $1,900 tied up there and while that's not a huge amount of money to some people, it is a bit of money for me.

The only fortunate thing is my last 4 out of 5 withdrawals from 3Dice were sent as check. So that's about $900 that EWE doesn't have...

 

[vinylweatherman]

Where were these rumors available to read?

This is almost the worst case scenario besides someone just fleeing with the money. I have almost $1,900 tied up there and while that's not a huge amount of money to some people, it is a bit of money for me.

The only fortunate thing is my last 4 out of 5 withdrawals from 3Dice were sent as check. So that's about $900 that EWE doesn't have...

In the case of Neteller, it started when Neteller told US players they could no longer fund casinos. HOWEVER, US customers were told they were free to use their funds for non-gambling purchases. One US player asked for a list of merchants where they could use Neteller for non-gambling purchases. Neteller refused to provide any information, and parroted out the same scripted "look for one" type of answer to everybody. They DID have a freely available list of their GAMBLING merchants though. This was the first sign of "game over" for US customers. I believe that for a short while those with the old "Net+" ATM card could make limited daily withdrawals, but Neteller quickly shut this down too. They told US customers were free to withdraw, and then the LIES started....

First, EVERYBODY was told to expect long delays because so many US customers had decided to bail out, but that they WERE being processed. This was a complete LIE, the funds had ALREADY been seized at this point, and they KNEW it. The lie was exposed when not one single US player here at CM was able to confirm receipt of their withdrawal. Soon after, Neteller was forced to admit that NO US withdrawals had EVER been processed, everything was frozen. The lengthy process of "cutting a deal" with the DoJ began. The DoJ also had "hostages", two ex Execs of Neteller they had seized when they were in the US on other business.

With eWalletXpress, the length of time it took to resolve the issues preventing any customer from funding their account was not realistic for a GENUINE technical difficulty. There seemed to be no urgency, despitem the fact that customers being able to make deposits was so CRITICAL to their business' survival. THIS provided a window of opportunity for customers to be cautious, such as ONLY withdrawing from one casino once they had a different casino lined up to take the money. This was the one thing that WAS still working for a time, and players could have ensured mist of their money was sat in a casino, rather than eWalletXpress.

Don't get "burned" with QT, there is every reason to expect the DoJ to be doing their best to track down, seize the funds from, and shut down QT.

Look for QT having "technical difficulties" accepting fresh deposits, and particularly with processing withdrawals "back home". That would be the time to keep QT empty, and the funds spread between a number of RELIABLE casinos. You may not be able to access these funds, BUT at least they would be out of the way of a DoJ seizure of another processor.

 

[NASHVEGAS]

Where were these rumors available to read?

August 2009 (or possibly sooner and I am not being a smartass) as the chat I posted in August 2009 with EWX (see link below) is very similar to the current chats being posted.

Yes, all the services of EXW would soon become available again in 2009. The same may hold true once again for EWX now in late 2010 just as the same known risks for all ewallets (hint) that held true in August 2009 or actually long before also remain true today! (see link below, VWM's and other's posts)!!

That said, I understand everyone's current frustration and believe one way or the other all will work out. I would not keep petting the dog that already has bitten me with one exception, sometimes you just gotta say "WTF".

August 2009 EWX thread link:
https://sussexmskpartnershipeast.com/forums/threads/chat-with-ewalletxpress-not-good-news.33081/

 

[Jasminebed]

I feel very bad for all the players caught up in this mess. I hope that you all eventually receive your seized funds.

Did anyone outside the US use this wallet? Looks like it's been months for Canadians, so I assume no one has funds sitting, except perhaps very small sums.

 

[all4greed]

Don't get "burned" with QT, there is every reason to expect the DoJ to be doing their best to track down, seize the funds from, and shut down QT.

Look for QT having "technical difficulties" accepting fresh deposits, and particularly with processing withdrawals "back home". That would be the time to keep QT empty, and the funds spread between a number of RELIABLE casinos. You may not be able to access these funds, BUT at least they would be out of the way of a DoJ seizure of another processor.

Can't fund QT with ACH, unknown when it will be available and been down since Nov. 10 as told by live chat. Can fund with CC supposedly. I have a whopping .80 there and am not adding anything.

So now it's look for other options time...

 

[rockycatt]

well it could be a opportunity for a small group of brave souls to
start a transfer company = half glass full

 

[Pinababy69]

Can't fund QT with ACH, unknown when it will be available and been down since Nov. 10 as told by live chat. Can fund with CC supposedly. I have a whopping .80 there and am not adding anything.

So now it's look for other options time...

I second Pokeraddict's post about what VWM stated.

All4greed, just make sure you have a reliable withdrawal method in line as well. Funding will always seem much easier than actually getting your cash in hand. Be safe.

 

[all4greed]

I second Pokeraddict's post about what VWM stated.

All4greed, just make sure you have a reliable withdrawal method in line as well. Funding will always seem much easier than actually getting your cash in hand. Be safe.

This is the first time I've been caught up in something like this.

Neteller didn't affect me because I quit gambling for a while but I was aware of those people's struggles getting their money. I've been through Paypal/Firepay/etc. but that wasn't a shut down like EWE could possibly be.

I can wait awhile and find something as safe as I can get but it appears limited based on my location.

Now if I was constantly losing, no big deal to ever play again!

 

[pokeraddict]

Do/would you mind posting the link?

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That is my post on my company's blog.

 

[cpdnd31]

Now we find out what casinos are the best. Hopefully casinos will now adapt to help us withdraw in a safe way. I know some offer wire transfers but most like micro take from 10 to 14 days......So the saga continues and the plot thickens...put you boots on people the s__t is about to get deep.

 

[Glunn11]

I find the timing of this kind of amusing. I just asked to get my eWX account closed about one week ago (since I switched to QT), and just got confirmation of closure yesterday.

I really hope that you guys who still have your money in the accounts can get it out.

Now we find out what casinos are the best. Hopefully casinos will now adapt to help us withdraw in a safe way. I know some offer wire transfers but most like micro take from 10 to 14 days......So the saga continues and the plot thickens...put you boots on people the s__t is about to get deep.

Agreed. I am eager to hear about how the different casinos handle this situation. I would think it would be a financial blunder for the casinos to snub eWX depositors, and hopefully they'll do the right thing.

 

[rockycatt]

if ewx is not based in the USA how can the USA seize the money

correct me if my logistics are off


PS and my faithful never miss through it all visa was just rejected by PP and 7 sultans they prompted to use qt , witch i havent yet try to load

 

[Jasminebed]

if ewx is not based in the USA how can the USA seize the money

I'm not so sure the funds are yet seized, but I would consider them frozen. Canada and the US have a long history of cooperation, and typically disputed funds would be frozen pending a court's determination.

JMO.

 

[Diane]

I was just playing at Aladdins Gold and asked Live Chat about eWX being available for deposit or withdrawal and was told that eWX was not available right now due to "maintenance" issues.

I asked about QT and was told it was operating normally.

Nevertheless...........I just changed my pending withdrawal to ACH versus QT. I like QT because of the speed in hitting my account and portability/acceptablilty at any site, but ACH is still only 2-3 days from CWC so that's good enough.

Diane

 

[chayton]

I feel very bad for all the players caught up in this mess. I hope that you all eventually receive your seized funds.

Did anyone outside the US use this wallet? Looks like it's been months for Canadians, so I assume no one has funds sitting, except perhaps very small sums.

I actually closed my EWX account last year, I used to use them a lot, then there were some issues - I contacted them and they said, "oh no everything's fine, we're down only temporarily but we'll be back."

 

[Diane]

I just finished chat with support at Slotocash a

nd was told eWX was "undergoing some system upgrades"...........

Credit cards won't work at Slotocash and eCheckus keeps "timing out"

Getting tougher and tougher especially since I am now gun shy about QT also due to eWX problems.

Time to move to Europe?

Diane

 

[NASHVEGAS]

if ewx is not based in the USA how can the USA seize the money

Where was Neteller located????? Hint---not in Possum Trot, Kentucky?

 

[NASHVEGAS]

I'm not so sure the funds are yet seized, but I would consider them frozen. Canada and the US have a long history of cooperation, and typically disputed funds would be frozen pending a court's determination.

JMO.

Including extradition treaties as in Steve Russo (who got off easily but must be turning State's evidence imo).........Not sure why they have not nailed Calvin yet (as he goes and comes from The Great White North) and those 4 pillars of their respective community(ies) that own both Rival aka Black Chip aka blah, blah, blah as well as all those Rival W/L casinos which some refuse to accept (or sorry to say just innocently do not understand) that they are all one and the same.

 

[deucebag]

Where was Neteller located????? Hint---not in Possum Trot, Kentucky?

Neteller had US bank accounts that they used for US customers.

 

[NASHVEGAS]

Neteller had US bank accounts that they used for US customers.

That was not my question but point known and understood......The company as I recollect ceased trading on it's stock exchange (not a US) for awhile and basically made major operating and other key decisions based on the entire on-going situation(s) at that time which included the arrest by US authorities of 2 former, I repeat, former Neteller executives. In the end this British per se (maybe they were incorporated in Delaware, lol), I repeat British per se company had to settle with the DOJ. Why?

 

[shirlsplay]

when i called last nite to withdraw my money the lady on the phone could not give me a time frame to when they will be able to proccess my money.I just made an appointment with my bank guy yesterday to upgrade my bank acct. and now i can not do that until i get my money from ewallet.what bad timing.

thanks everyone for your input.I can only hope that this matter is taken care of in a timely matter,I WANT MY MONEY!!!!!!!

 

[SlotsLover]

who is steve russo?

Including extradition treaties as in Steve Russo (who got off easily but must be turning State's evidence imo).........Not sure why they have not nailed Calvin yet (as he goes and comes from The Great White North) and those 4 pillars of their respective community(ies) that own both Rival aka Black Chip aka blah, blah, blah as well as all those Rival W/L casinos which some refuse to accept (or sorry to say just innocently do not understand) that they are all one and the same.

Can you tell me who Steve Russo is? Thanks,

 

[NASHVEGAS]

Can you tell me who Steve Russo is? Thanks,

Thanks for catching my error!.......It should have read "Douglas Rennick"......Will see if I still have time to edit. Regardless, my apologies to Steve Russo.

 

[Seventh777]

Jeeeez, this is bad, there are reports out there of EWX taking money out of peoples accounts, and using some casinos to encourage deposits using EWX with outrageous deposit bonuses.

That`s Neteller, Moneybookers (Betfair chargebacks) and now EWX, seems rogue casinos are not the players biggest concern anymore - but e-wallets are.

 

[rockycatt]

Thanks for catching my error!.......It should have read "Douglas Rennick"......Will see if I still have time to edit. Regardless, my apologies to Steve Russo.

Rennick Pleads Guilty
. A Canadian man indicted last year for processing payments for the world's two biggest online poker rooms has plead guilty.

Douglas Rennick, 35, of Alberta, entered his guilty plea today (May 11, 2010) in federal court in New York. Michael Pancer, a lawyer for Rennick, said in court that his client agreed to forfeit $17.1 million and could face a prison term of six to 12 months when sentenced Sept. 15.

Rennick was charged with laundering nearly $350 million in funds for PokerStars and Full Tilt Poker over a two year period from 2007 to 2009.

When asked by U.S. District Judge Sidney Stein to describe his crime, Rennick said, "I had a business that transferred money from offshore gaming sites to American players within the Southern District of New York."

Rennick and his co-conspirators were accused of providing false and misleading information to U.S. banks about the nature of payments being processed by companies under Rennick's control, prosecutors said in the indictment.

Rennick ran such businesses as My ATM Online, KJB Financial Corp., Account Services Corp. and Check Payment Financial Co.

He was indicted almost immediately after Gambling911.com parent company, Costigan Media, filed its Motion to Intervene in order to obtain information found in seizure affidavits related to the freezing of Full Tilt Poker and PokerStars funds last summer.

Christopher Costigan, Gambling911.com Publisher

 

[Stovetopp]

Sorta related
For the paat week QT has this on their ACH deposit

Due to technical issues, ACH is currently unavailable until further notice. You will be notified once ACH is back online. Meanwhile, please consider using our alternate deposit options
Something up

 

[LHofsdal]

WHAT?

Seventh777, where did you get that from? Can you post a link? That is rediculous!!! How can anyone access their account to make a purchase?

LH

 

[blacklabrador]

I refuse to use 3rd parties to make purchases. With English Harbour and Riverbelle, I only use my credit card. I don't want to use a 3rd party and HOPE that they send me my money when I cash out, thats ridiculous. Both casinos gladly wire money to my bank accounts with no problems at all. Why roll the dice with these scumbag 3rd parties? If it comes down to it and you cant play online, save up for a couple weeks and go enjoy a night at the local B & M casino.

I had 4 grand tied up for 2 weeks when the USA passed that ridiculous law, and I was pissed off for 2 straight weeks wondering if I would get my money. I eventually did but I will not put myself through that frustration again. On top of that, QT is a friggen ripoff. Crooks.

 

[rockycatt]

i recently made a small deposit at tilt and they presented a proxy check

so why cant the others ,well they probably will get around this till its adopted as in EU

 

[Seventh777]

Seventh777, where did you get that from? Can you post a link? That is rediculous!!! How can anyone access their account to make a purchase?

LH

A few personal accounts here.

You do not have permission to view link Log in or register now.

Also try googling E-wallet Express fraud, etc, etc.

 

[nisosbar]

That was not my question but point known and understood......The company as I recollect ceased trading on it's stock exchange (not a US) for awhile and basically made major operating and other key decisions based on the entire on-going situation(s) at that time which included the arrest by US authorities of 2 former, I repeat, former Neteller executives. In the end this British per se (maybe they were incorporated in Delaware, lol), I repeat British per se company had to settle with the DOJ. Why?

As I recall, due to the fact that Neteller is publicly traded, and that a criminal conviction has all kinds of legal implications for publicly traded corporations, Neteller was obligated to settle, and that there were no ifs, ands or buts about it.

 

[Seventh777]

That was not my question but point known and understood......The company as I recollect ceased trading on it's stock exchange (not a US) for awhile and basically made major operating and other key decisions based on the entire on-going situation(s) at that time which included the arrest by US authorities of 2 former, I repeat, former Neteller executives. In the end this British per se (maybe they were incorporated in Delaware, lol), I repeat British per se company had to settle with the DOJ. Why?

Neteller are now based in the Isle of Mann...

External relations and security


Under British law, Mann is not part of the United Kingdom. However, the UK takes care of its external and defence affairs, and retains paramount power to legislate for the island.There are no independent military forces on Mann; there was a (now disbanded) Manx Regiment of the Territorial Army (United Kingdom) from 1938 which saw extensive action during World War II. There is an independent Isle of Man police force, which is controlled directly by the Isle of Man Government, but which nonetheless voluntarily submits to inspection by the UK inspectorate of police.

Citizenship
The cover of an Isle of Man passport


Citizenship in Mann is governed by UK law. Passports issued by the Isle of Man Passport Office say "British Islands - Isle of Man" on the cover but the nationality status stated on the passport is simply "British Citizen". Although Manx passport holders are British citizens, because Mann is not part of the European Union, those without a parent or grandparent either born or resident for more than five consecutive years in the UK do not have the same rights as other British citizens with regard to employment and establishment in the EU. Isle of Man passports can be issued to any British citizen in Mann (whether or not that person has "Manx status" as an Isle of Man worker under the local Isle of Man employment laws). They can also be issued to Manx-connected British citizens residing in the UK or any of the other Crown Dependencies.

European Union

Mann holds neither membership nor associate membership of the European Union. Protocol 3 of the UK's Act of Accession to the Treaty of Rome permits trade for Manx goods without tariffs. In conjunction with the Customs and Excise agreement with the UK, this facilitates free trade with the UK. While Manx goods can be freely moved within the EU, capital and services cannot be. EU citizens are entitled to travel and reside in the island without restriction.

They are no more now a British company than they were when based in the U.S , Although the British do have some say in the islands legislation...

`Whilst remaining a British Crown dependency and part of the British Isles, the Island is not part of the United Kingdom and is internally self-governing, exercising its extensive legislative and political independence through the world’s oldest continuous parliament, the Tynwald`.

Not to re-assuring in today`s climate methinks.

 

[NASHVEGAS]

@7th777........that is why the words "per se" were/was one of Einstein's greatest inventions........Bails me out again

 

[rockycatt]

wow this is getting real scholastical im getting educated prolly get a degree in political science

 

[Seventh777]

@7th777........that is why the words "per se" were/was one of Einstein's greatest inventions........Bails me out again

Ahha, I will see your per se and raise you a Hakim's Razor

 

[greasemonkey]

They are still accepting withdrawals from EWX and still saying "up to 10 biz days"... we will see. I don't want to go through this again (like NT). I'm keeping my fingers crossed.

 

[NASHVEGAS]

Ahha, I will see your per se and raise you a Hakim's Razor

Holy Hakim's Razor with an Irish Bailout, I'm All In...............Checkmate

 

[LHofsdal]

After trying many times this morning to go through live chat and getting the screen to leave a message, I decided to call them. I have over 1,000 dollars in withdrawals that were processed on 11/15 and 11/16 to them. None of which are showing in my account.

I sent e-mails to all these casinos asking for tracking numbers. All of them replied and gave them to me. So I called EWX, and got the answer "Because of the technical difficulties there is no way I can look up the numbers." You can always contact the merchant and have them reverse it."

So I asked "If we as customers can not do anything with our account, and you as the provider can not look up or do anything with our accounts, how is a merchant supposed to reverse a transaction that is already in your account? If these so called technical difficulties that you have been having for almost a week now prevents anyone, including yourself, from doing anything with my account." Total silence came for the CSR at that point.

I then ask if I were to make the 5 hour trip to Canada to get my money would I be able to clean my account then.

I get this reply: "No, we don't do personal withdrawals, and if we are still having these technical difficulties there would be nothing we can do."

So now I am a little annoyed. So I ask "When am I going to be able to clean out my account. Surely, there has to be a time frame you can supply to me."

I get this reply:"There is no way of knowing how long it is going to take to resolve this issue."

No I am really annoyed, so I ask this "It is all over the internet that your funds were seized by the US Government, can you atleast answer me honestly here and let me know if that is the truth. EwalletXpress is holding over 10 thousand dollars of mine hostage." Again, total silence.

He than asked "Is there anything else I can you with today"My reply, "You call your answers to me Help, I hate to see what you consider ignoring someone" He hung up. Imagine that.

It doesn't look good, but someone on another forum had a valid point, when the DOJ took over Neteller, it was all over the news, and internet, but this is very quiet if it is infact true.

LH

 

[all4greed]

When I asked about withdrawing a couple days ago, the person flat out told me they were not doing any transfers due to their upgrade. But I still see that some customers that have asked get told a different answer at times implying that the money can be withdrawn.

I'm surprised live chat is up considering they have no answers. Why do they even bother to ask if they can help with anything else at this point?

 

[felicie]

After trying many times this morning to go through live chat and getting the screen to leave a message, I decided to call them. I have over 1,000 dollars in withdrawals that were processed on 11/15 and 11/16 to them. None of which are showing in my account.

I sent e-mails to all these casinos asking for tracking numbers. All of them replied and gave them to me. So I called EWX, and got the answer "Because of the technical difficulties there is no way I can look up the numbers." You can always contact the merchant and have them reverse it."

So I asked "If we as customers can not do anything with our account, and you as the provider can not look up or do anything with our accounts, how is a merchant supposed to reverse a transaction that is already in your account? If these so called technical difficulties that you have been having for almost a week now prevents anyone, including yourself, from doing anything with my account." Total silence came for the CSR at that point.

I then ask if I were to make the 5 hour trip to Canada to get my money would I be able to clean my account then.

I get this reply: "No, we don't do personal withdrawals, and if we are still having these technical difficulties there would be nothing we can do."

So now I am a little annoyed. So I ask "When am I going to be able to clean out my account. Surely, there has to be a time frame you can supply to me."

I get this reply:"There is no way of knowing how long it is going to take to resolve this issue."

No I am really annoyed, so I ask this "It is all over the internet that your funds were seized by the US Government, can you atleast answer me honestly here and let me know if that is the truth. EwalletXpress is holding over 10 thousand dollars of mine hostage." Again, total silence.

He than asked "Is there anything else I can you with today"My reply, "You call your answers to me Help, I hate to see what you consider ignoring someone" He hung up. Imagine that.

It doesn't look good, but someone on another forum had a valid point, when the DOJ took over Neteller, it was all over the news, and internet, but this is very quiet if it is infact true.

LH

So did you go back to the 'merchants' and ask them to reverse them? I sure would.

 

[LHofsdal]

I really believe that this "Techincal Difficulty" exuse is bogus. If they were having these technical glitches, then why can I still log into my account and pull up all the information on all the transactions that were done up until the 15th in the late afternoon?

At 8:30 am I had a deposit made from Aladdins Gold casino to my EWX account for 1,000 dollars. It went through. At 8:35am I had a withdrawal from High Noon that was processed for 180 dollars, that is still not showing up in my account. At 11:24 am I made a deposit at Inetbet for 100 for my hubby, that was taken from my account. All this information is still on my account. IF they are having so many technical problems, doesn't it sound odd that I can still access my account and get this information.

I am just saying, but the silence from EWX speaks loud and clear to me.

LH

 

[Pinababy69]

It is the Neteller issue all over again. The rep for the Main Street group of casinos posted on the GPWA confirming that funds have indeed been seized by the US DoJ. I also spoke to a couple of operators yesterday who confirmed it as well. They have been notified of the seizure, and that is why EwalletExpress was removed as an option in cashier interfaces.

In the case of some operators, we are talking enormous amounts of money that they may never see again. The good operators who are solvent, and prepared for things like this, won't let it affect their day to day business. But for other less savoury operators, this could be the perfect excuse for them to delay payments, claim processor issues, etc. Similar to what happened when Mastercard levied all the fines against processors who were miscoding transactions. And for operators who relied heavily on EWalletExpress, and run on a shoestring to begin with....this could be trouble for them. I don't mean a few thousand bucks....I mean large sums.

I feel horrid for any of the US customers who have money tied up in there. If it plays out even remotely close to the way Neteller did, it could be months, or upwards of a year before any of you see a cent. And the merchants may never get their money back...probably won't in fact.

This is a perfect example also of why some casino operators would rather not market to the US player base. It makes their processor, and the ewallet companies who work with them....a target.

For those of you in the US who are now frantically searching for other deposit options....be very careful. I see lots of posts from players looking for a way to deposit, but very few who seem just as concerned about withdrawal options. Make sure you have a way to get your money, should you win. And be wary of new ewallets that may pop up now...solely to take advantage of gamblers who are desperate to play. Do your homework.

This really sucks for some of you with large amounts tied up. I hope it gets settled faster than Neteller did.

 

[Seventh777]

Holy Hakim's Razor with an Irish Bailout, I'm All In...............Checkmate

Damn I walked straight into that .