How long does it take Casumo to reply to an email?

[PrincessK17]

After talking with Live Chat this morning they asked me to email them. I’ve known multiple places take at least 8 weeks to respond but I’d like to hope this won’t be the case.

Has anyone else emailed Casumo before?

 

[Webzcas]

I doubt very much Casumo will be anywhere near as long as 8 weeks

Welcome to Casinomeister BTW

Casumo are accredited here on Casinomeister and as such have an active rep on the forum. I have tagged them in here @Casumo Casino so they are made aware of this thread.

However, being the weekend you might not get a response until Monday. Failing that you can send them a DM on the forum yourself.

 

[PrincessK17]

Thank you very much!

 

[avfcalex23]

I doubt very much Casumo will be anywhere near as long as 8 weeks

Welcome to Casinomeister BTW

Casumo are accredited here on Casinomeister and as such have an active rep on the forum. I have tagged them in here @Casumo Casino so they are made aware of this thread.

However, being the weekend you might not get a response until Monday. Failing that you can send them a DM on the forum yourself.

Last seen September 2025. Any other reps on here from Casumo? Desperately need some help from them regarding verification.

 

[Webzcas]

Tagging in @Casumo Casino for you. Hopefully you should get a response from the rep, sooner rather than later

 

[Casumo Casino]

Hi avfcalex23 and Webcas,


Thank you for reaching out.


The verification has been successfully completed. Is there anything else we can assist you with?


Best regards,
The Casumo Team

​

 

[helyork]

Casumo I need help urgently. Been waiting 4 days for a random security check to be completed. I need access to my balance and im being ignored!!!