Problems with payout

[Kruimel]

Hallo

 

[dionysus]

Hi
I'm afraid you might need to add a wee bit more info if youre looking for help

 

[Kruimel]

I won € 12500 in slot games(sunmaker.com) & requested the profit to be paid out.
My account is verified & according to the casino, the withdrawal was made the same day via Trustly. No funds have been received in my account until today