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Questions for Pragmatic Play and using Streamers

Pragmatic Play Official

Pragmatic Play Official

Dormant account
Joined
Dec 10, 2020
Location
Malta
Hi Folks! :) I am sorry for this silence but we are working on some exciting promos for you guys! In regards of the streamers, we always say that Twitch and Youtube should be taken as a form of entertainment only. This being said we are going to close the thread for now since we want to focus more on you guys, creating exclusive and exciting promos as well as tourneys. Stay Tuned! :thumbsup:
 
Click here for the Pragmatic Play Review
Pragmatic Play is a casino developer reviewed at Casinomeister
So just catching up here, there seems to be some buzz about using fake money streamers to promote Pragmatic Games. That is pretty dodgy, and if endorsed by Pragmatic Play - pretty damning.

I have removed all promotional ads from Casinomeister until this is cleared up. @ The Casinomeister Community - please post your questions here - using tact and common courtesy please. @Pragmatic Play Official - here is your chance to clean this mess up.
 
Pragmatic Play Official said:
Hi Folks! :) I am sorry for this silence but we are working on some exciting promos for you guys! In regards of the streamers, we always say that Twitch and Youtube should be taken as a form of entertainment only. This being said we are going to close the thread for now since we want to focus more on you guys, creating exclusive and exciting promos as well as tourneys. Stay Tuned! :thumbsup:
Click to expand...
Whilst I appreciate the honesty of this post, it makes no sense, it's like committing commercial suicide in an industry that is already questionable!
 
Putting the 'fake money' to one side, given that PP seem to have a lot of deals in place with streamers: are they playing the same game as Joe Public? Because it's striking how they seem to be able to his the massive X amounts, with regularity - almost defies belief, like they're running on a steroid/bespoke version of the game.

Perfectly fine saying things are a form of entertainment but when you're commissioning folk to tout your product, and misleading those watching (which is what you're doing and you know it), that doesn't cut it.

You've simply given people another reason to distrust: which in this case, is reasonable IMO
 
Hey Guys, hope you are enjoying our new releases :thumbsup: We have seen a few negative feedbacks from some of our fans in regards of the “Fake Streamers” and we would like to clarify a few things with you to help understanding how this works.

First of all, we always supported the “Streamers Community” from day one with giveaways and nice promotions because our interest is to entertain you as much as we can and because we do believe that it is a wonderful and entertaining way of getting in touch with all of you. Over time the community got bigger but the fact that we were very present from day one made us popular among all the streamers before any other provider. We also have a lot of bonus buy features in our games, which are quite appealing to streamers because action is almost guaranteed.

We want to make clear that we never gave and will never give test accounts to streamers. We understand your concerns about “fake streamers” not playing with real money, but we do not have control of it since the commercial agreements are always between Casinos and Streamers. We have no insight on the deposits and if they are real or not, no Game Provider does.

We work very hard to give you the best gaming experience as possible with many exciting slots every month and different products and we can feel your appreciation every day. A Big Thank You to Casinomeister for giving us the opportunity to clear this topic out :)
 
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Pragmatic Play Official said:
we always say that Twitch and Youtube should be taken as a form of entertainment only.
Click to expand...

If only the streamers / casinos thought the same, because for them it is a commercial opportunity to attract new players. And with that comes responsibility.

As a responsible gaming provider you have to question these 500k plus gaming balances surely and question the source of the income. By association, especially if you're using their material for your own marketing purposes which I believe you did with that infamous 500k win on Fruit Party, you are therefore as guilty as the casino/streamer that plays with "fake" money.
 

So basicially passing the book ? nowhere in your post do you even mention anything loosley related to Responsible gambling! How can it be socially responsible to allow your products to be used in such a way as to make it seem betting 20 or 50 or 500 in whatever currency is the norm without the streamer ever admitting that in fact they are taking zero risk when playing with fake money or money that if won that could not even be withdraw anyway ? Sorry but your latest post dont cut it. Your trying to whitewash your way past this. I wont name the streamers no need to everyone knows them - but if this is how you wish to entice players (some of whom will be vunerable ) using such tactics then fine for you. But long term it will be seen as very very bad business practice.

Thats my view - its not personal its just what I see and feel.
 

So you finally comment on this, but only after your promotional material was removed. Thats a nice coincidence isn't it?
Your post says absolutely nothing, and what you hint at I don't believe.
The streamers you pay to play your games, surely you have commercial agreements with them? Or do you just transfer them a load of cash and hope they play your games?
You used Roshteins win in a promotional post on facebook, which you then removed after you were pulled up on it. Are you seriously telling me you can't check your game logs (especially considering you had the time and date) and see if it was real money play? If it was real, why did you remove it? If it was removed because it was fake, then how do you know, if it's impossible for you to tell?
 
dunover said:
Just please, please tell me you aren't as bent now as when you were TopGame?
Click to expand...
Thats just it isn't it. TopGame stole from players. The jackpots that players paid into were never paid out and no one knows where they went, and they removed symbols from the reel strips to stop anyone winning the top prizes.
PP also claim not to be anything to do with TGame, yet thats not true either.
 
I’m anti streamer...and not a fan of pragmatic play games cuz of the low rtp on most of them....but...

...is it the game provider‘s responsibility that the casinos give the streamers free money and they gamble at high stakes....something that most of us can never do...


do we hold alcohol companies responsible when bars have their two for one drink specials or happy hour and people drink irresponsibly....is it the bar’s fault?
 
I'd really love to know why big time gaming get no stick when pragmatic play does! BTG promotes streamers/affiliates big wins on they're youtube and facebook page, post links to a big win board on facebook which contain affiliation links and so on!!
Don't get me wrong i love the fact slot providers have started to interact with players, via casino meister, facebook, twitter etc, i think that's great! It builds rapport and trust but why all this obsession with streaming and affiliation, obviously i know they want to be on side with streamers so that they play their games and bring more customers but i feel it's so the wrong way to go, btg are walking a fine line to me and hopefully they won't have their reputation burnt like pragmatic play!!!
 
Shawny86 said:
Maybe i'll re-phrase to, not enough stick imo hahaha.
Click to expand...
Kind of comes and goes a bit i guess, depending on which provider is flavor of the month.
I bet Nolimit city will release another slot with a crazy expensive bonus buy soon, and everyone will be swap back to complaining about them.

Lucky there are are many of us, so theres plenty of stick to go around! =)
Just like in Lotr

111.gif
 
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Steviedoo said:
I’m anti streamer...and not a fan of pragmatic play games cuz of the low rtp on most of them....but...

...is it the game provider‘s responsibility that the casinos give the streamers free money and they gamble at high stakes....something that most of us can never do...


do we hold alcohol companies responsible when bars have their two for one drink specials or happy hour and people drink irresponsibly....is it the bar’s fault?
Click to expand...
I really do see where your coming from but i actually disagree. I agree on the point that it's not the providers fault if casinos allow streamers to use fake money, however when providers start promoting said streamers and showing they're wins (sometimes fake wins) there's the problem!

Using your analogy, the alcohol company supplies a bar, a bar does a irresponsible drinks promotion and then the alcohol company promotes the bars promotion, then who's to blame? I'd say both the alcohol company and bar because they end up in cahoots.
 
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Kroffe said:
Kind and comes and goes a bit i guess, depending on which provider is flavor of the month.
I bet Nolimit city will release another slot with a crazy expensive bonus buy soon, and everyone will be swap back to complaining about them.

Lucky there are are many of us, so theres plenty of stick to go around! =)
Just like in Lotr

View attachment 151964
Click to expand...
hahaha Kroffe, i love that reply!! btw how do you do a emoji as a reaction, cause i can only like comments on laptop, i hover over like but no emojis show :mad:
 
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Kroffe said:
If you just hover over the like button without clicking it, emojis should appear above it.

View attachment 151965
Click to expand...
Cheers for the reply Kroffe buddy, but i tried the hover over like you would do on facebook but on here nothing happens. Nevermind i'll have to just like things, that will have to do haha! At least it lets me do emoji when writing in text :) Anyways your a very helpful bear, i'll be sure to send you some honey!
 
Shawny86 said:
Cheers for the reply Kroffe buddy, but i tried the hover over like you would do on facebook but on here nothing happens. Nevermind i'll have to just like things, that will have to do haha! At least it lets me do emoji when writing in text :) Anyways your a very helpful bear, i'll be sure to send you some honey!
Click to expand...
It's likely your post count and newbie status.
As you progress along you're awarded more, and different, forum privileges.
 
Shawny86 said:
Cheers for the reply Kroffe buddy, but i tried the hover over like you would do on facebook but on here nothing happens. Nevermind i'll have to just like things, that will have to do haha! At least it lets me do emoji when writing in text :) Anyways your a very helpful bear, i'll be sure to send you some honey!
Click to expand...
Othwerwise, also, for future reference, if able, in the reply box.....


paint1.webp
paint2.webp
paint3.webp
 
dionysus said:
Othwerwise, also, for future reference, if able, in the reply box.....


View attachment 151966View attachment 151967View attachment 151968
Click to expand...
:);):laugh::D:p:thumbsup::cheers::machinegunner: OMG thank you @dionysus i'm like a child at a sweet shop with all these new found emoji's pmsl. I've been a member for about 8 years so feels funny to be called a newbie lol, been reading all your guys posts for years but just never commented on here, but hey after all these years i thought i'd give commenting and contributing to the forum a go, better late than never as they say. Hopefully i won't be hated on here for some of my views, mind you if playford can survive on here then i'm sure i'll be fine, i actually blocked him so i don't see his comments lol. Anyways a big thank you to you and Kroffe for showing me the ropes and teaching a dog new tricks on here :thumbsup:
 
Shawny86 said:
:);):laugh::D:p:thumbsup::cheers::machinegunner: OMG thank you @dionysus i'm like a child at a sweet shop with all these new found emoji's pmsl. I've been a member for about 8 years so feels funny to be called a newbie lol, been reading all your guys posts for years but just never commented on here, but hey after all these years i thought i'd give commenting and contributing to the forum a go, better late than never as they say. Hopefully i won't be hated on here for some of my views, mind you if playford can survive on here then i'm sure i'll be fine, i actually blocked him so i don't see his comments lol. Anyways a big thank you to you and Kroffe for showing me the ropes and teaching a dog new tricks on here :thumbsup:
Click to expand...
He's recently been permanently banned
 
In Fairness, What other Games Company/Slot Provider has consistently ran a Promo offering Daily prizes for the past year or so.
(I haven't won one but I still like that there is a chance:)

Weather Pragmatic condones it or not, it is still free advertising and weather your a business big or small, who? Doesn't want a bit of attention, good or bad?

Pragmatic with their free Social Tourney site is with fake money but real prizes. So, for a streamer which we know nearly all or at least 90 something percent is fake. It's not Fking rocket science.

I don't support streamers for misleading and all they want is cash cows. I can easily bypass any affiliate and sign up at a site without having 2 people F me over at the same time but in saying that if I wanted to donate or support somebody then yeah, the choice is there.

Aside from that, all I can see is Pragmatic getting some bad press from years ago under some other brand. Now, you can explain the whole ins and outs but I can also google that.
 
Pragmatic Play Official said:
We want to make clear that we never gave and will never give test accounts to streamers. We understand your concerns about “fake streamers” not playing with real money, but we do not have control of it since the commercial agreements are always between Casinos and Streamers. We have no insight on the deposits and if they are real or not, no Game Provider does.
Click to expand...

Erm - are you sure ??? This one's from the Game provider's server, not the casino's.

I don't play slots now because of all the deceit. Thanks for that !!!!


<?xml version=“1.0” encoding=“utf-8”?>
<GameResponse commonLibVersion=“1.0.0.25” gameVersion=“1.0.0.1”>
<header>
<sessionid>DEMOMODE_86-154-37-5</sessionid>
<userid>undefined</userid>
<gameid>thegoonies</gameid>
<timestamp>20-07-20 09:06:37.00</timestamp>
<sequence>0</sequence>
<clientid>45564</clientid>
<server>live01</server>
<version>1.26.0.24407</version>
</header>
<Account freebet=“0.00” balance=“1000.00” currencyCode=“” />
<Init profile=“standard” rtp=“96.00”>
<InitReel stopPos=“4,0,62,20,3” symInView=“2,0,8|4,3,7|8,8,8|9,0,5|10,0,6” />
 
dionysus said:
It's likely your post count and newbie status.
As you progress along you're awarded more, and different, forum privileges.
Click to expand...
When you are really privileged and experienced as in been here 5000 years etc if you hover over the coffee icon you can reach in and grab it . :)
 
Out of interest, when I fire up some pragmatic games I get asked about opting in or out of these daily drops. Do they affect the RTP? I usually opt out but wasn't sure whether it's worth opting in!
 
Borgie said:
When you are really privileged and experienced as in been here 5000 years etc if you hover over the coffee icon you can reach in and grab it . :)
Click to expand...

Well I have been here yonks, long enough for the very best privilege's, that being me able to reach in and grab Bryan's debit card details to fund all my deposits :p
 
greylady said:
I think he is trying to make the point it is possible to have an insight into deposits, contradicting Pragmatic - if I am correct.
Click to expand...

Yes, thanks GL and Jono and my experience is only over Blueprint to date and the Session Init does state the game mode conf from game server to client.

Any convo between casino and game-provider is private.

In this case, the game provider's server knows the client is in demo mode. Perhaps, it is just to put the 'demo' flash in the top-right corner ? - who knows ??
 
Masquerade67 said:
Yes, thanks GL and Jono and my experience is only over Blueprint to date and the Session Init does state the game mode conf from game server to client.

Any convo between casino and game-provider is private.

In this case, the game provider's server knows the client is in demo mode. Perhaps, it is just to put the 'demo' flash in the top-right corner ? - who knows ??
Click to expand...
I think what PP were implying was that if it were a funded account from the casino, they wouldn't know if it were legit or not.
However, on a win of 100's of thousands that doesn't ring true for a couple of reasons, mainly as it would cost PP money, so why would they accept it. The fact they haven't came out and said that big win was genuine speaks volumes to me.
 
Putting it that way then I agree to an extent apart from the affiliate code that also gets passed. Why does the Game provider care ?

<GameRequest><header><sessionid>0000000000000000</sessionid><userid/><gameid>thegoonies</gameid><timestamp>2020-07-20 08:06:35</timestamp><sequence>1</sequence><clientid>4xxxx</clientid><gameversion>1.0.0.16</gameversion><qversion>1.7.46</qversion></header><Init name=“thegoonies”/><token>Free:t9xxxxxxxxxx326em62l19r;undefined;desktop</token><demomode>1</demomode><channel/><promotions>0</promotions><affiliate>1196</affiliate><language>en</language><currency>EUR</currency><brand>1196</brand></GameRequest>

I'll have another gaze.... I'm getting a bit curious about other providers.... just can't stand the games !!
 
PP games are becoming heavily favoured to bonus buys, that, in my view, some games are just unplayable with the base game.
I recently played Dog House Megaways and after 2000 spins was unable to hit a feature (over multiple sessions). This is unjustifiable to be honest as if I were able to buy the bonus, I could have bought it several times over.

does anyone else get this issue too with PP games where a bonus buy is available (outside UK)
 
Pragmatic Play Official said:
Over time the community got bigger but the fact that we were very present from day one made us popular among all the streamers before any other provider. We also have a lot of bonus buy features in our games, which are quite appealing to streamers because action is almost guaranteed.
Click to expand...
Not very present once you start getting asked awkward questions are you?
You read this thread on Monday but haven't responded to a single question asked since the post above. That says it all to me.
 
Still no response from Pragmatic.
Seeing more and more streamers doing ridiculous stake bonus buys, 10-30k ones. All of them on Pragmatic Play slots. Funny that.
All the providers that have bonus buys, yet all the youtube videos of massive stakes are on PP slots.
 
Just a snippet from today it says it all really
 

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