70% of Live Casino Players Failed to Notice AI Presenters

By Natasa Milojevic, Last updated Mar 12, 2026

BetGames, a well-known live dealer software provider, has recently focused on a little side quest. They’ve done research in which they’ve replaced their human live-dealer presenters with AI-generated carbon copies. 

The rationale behind it? BetGames wanted to see whether AI could actually replace real humans in live dealer games without actually ruining the show for players.

So, they’ve been really subtle about it and ran this little experiment for a couple of days.

The result? Less than 30% of players could actually clock the AI avatars. The rest of the folks just kept playing like it was any other Tuesday. Their session lasted as long as it usually did, and the stakes didn’t substantially change either.

So it’s all doom and gloom for us fellow humans, right? Well, not exactly. Or at least not yet. BetGames representatives claim they still don’t see any financial benefits to swapping human presenters for AI avatars. 

Something their CEO, Andreas Koeberl, really struck a chord and could serve as a pointer to the whole industry jumping the AI bandwagon like there’s no tomorrow: 

“Rather than trying to replace humans and simulating what already exists, focus should turn towards what AI can make possible that wasn’t before. That’s where the real value lies.”

And there’s some food for thought. 

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