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Table of Contents
Zodiac Casino Review
Established casino licensed in several strong jurisdictions
Casinomeister's Verdict
Zodiac Casino has been around for over 20 years now, and it’s one of the oldest casinos still active. It features a user-friendly layout, a bunch of payment methods, and highly responsive, friendly support. The operator holds licenses in several reliable jurisdictions, including the UK Gambling Commission, the Kahnawake Gaming Commission, and iGaming Ontario.
The main downsides are the severely limited game selection with only a handful of providers, along with the generally slow withdrawal times. But, if these aren’t dealbreakers for you, then this just might be a casino worth trying.
See our full Zodiac Casino review below for more information.
Awesome support team
Pros
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Simple and straightforward design
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Excellent variety of payment methods
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Responsive 24/7 live chat
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Strong licensing and ADR
Cons
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Slow withdrawals
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Limited game library with only 6 providers
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First look
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First look
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Zodiac Casino Bonuses and Promotions
You won’t find much in the way of promotions at Zodiac Casino right now. If you do come across any offers, be sure to read the terms carefully, though, as there are some important details to keep in mind. For example, all bonuses are sticky unless otherwise stated, and doubling down in games doesn’t count towards the wagering requirement.
VIP and Loyalty Programs
Zodiac Casino has a loyalty program that rewards players with VIP points based on their wagering. You can earn 1 point per £10 wagered on slots, 0.5 points for £10 on table games and roulette, and 0.1 points for £10 on blackjack and video poker. You are also automatically enrolled in a VIP jackpot.
Once you accumulate at least 1000 points, you can redeem them for a cash bonus. According to support, 1000 VIP points is equal to £6 in bonus money, which is still subject to wagering requirements they didn’t want to comment on. The WR can’t be higher than 10x for UK players, but if you have to wager £10,000 on slots for a loyalty bonus, we’d expect more than a measly £6 that still has to be wagered several times.
Overall, this loyalty program won’t blow anyone away, it’s just sort of there. The VIP jackpot easily makes the bulk of its appeal.
Banking & Payment Methods
The supported payment methods at Zodiac Casino are surprisingly diverse. In addition to staples like Visa and Mastercard, they also support PayPal, PaysafeCard, Skrill, Neteller, and more. The exact selection will vary based on your location.
Withdrawals are sadly on the slow side, as even e-wallet withdrawals can take several days to process. Players from the UK can withdraw money with no limits, but players from other jurisdictions can withdraw only $4000 per week, which is quite low. So — a thumbs up for variety, thumbs down for cashout speeds and limits.
Remember the casino has a mandatory account verification process to comply with KYC regulations. You’ll need to provide a personal ID, proof of address, and a proof of ownership for the payment method used before you’ll be allowed to play.
Responsible Gambling
We were pleased to see Zodiac Casino has a healthy approach to responsible gambling. Upon signing up, you’re automatically prompted to set deposit limits. You can always set these later, activate time-outs for anywhere from 24 hours to 6 weeks, or commit to long-term self-exclusion.
The responsible gambling page is sufficiently informative, pointing out some signs of problem gambling for players to watch out for, providing a self-assessment test, and links to support organizations such as GambleAware for those who might be dealing with a problem.
Customer Support at Zodiac Casino
Zodiac Casino offers support via the usual support channels: email and 24/7 live chat. Our experience with the agents was great, as they replied to all our questions quickly and precisely. So many times, we run into unhelpful bots or agents who act like bots, but there’s none of that here.
The casino also features a useful FAQ section in the footer, which has some useful info and is always good to have. However, it seems outdated in some segments, so we suggest double-checking everything with support just in case.
Zodiac Casino Experience and Features
Something that really sticks out about Zodiac Casino is just how dated it feels — and it only makes sense for an online casino launched in 2001. The site features a simple layout and design, and its retro vibe is just about the only thing visually memorable about it. Some may find it clunky, though we just find it charming and nostalgic.
You’ll find a basic title search at the top and several categories for different types of games: slots, table games, video poker, progressive jackpots, and table games. If you check the Rooms tab, you’ll find some more subcategories, such as high volatility games and slots sorted by various themes.
We were also pleasantly surprised by how well Zodiac Casino worked on mobile. There aren’t any deliberate modifications to improve user experience on mobile platforms, but it still works well. It can be a bit rough around the edges in some segments but the most important thing is the games are easy to browse and they work as intended.
Brand games
Zodiac Casino Game Providers
This is easily one of Zodiac Casino’s weakest points, as they only feature 6 providers on their site. These include Games Global, Pragmatic Play, Foxium, Crazy Tooth, Just For The Win, and Snowborn.
Zodiac Casino Slots
Despite only featuring a handful of providers, Zodiac Casino still features upwards of 1000 slots. They can even be filtered based on the number of paylines and reels, which is not something you see at most new casinos. That said, the selection is still limited compared to other casinos, but slot players should still feel at home here.
Live Casino
With the full lobby from Pragmatic Play Live, the live dealer section is surprisingly good. You’ll find multiple variants of roulette, baccarat, blackjack, and several game shows. As with slots, the selection could be better, but Zodiac Casino still has enough variety to keep the live casino covered.
About the Zodiac Casino Team and History
Zodiac Casino is easily one of the oldest casino brands, having originally launched in 2001. As you’d expect, it changed ownership several times over more than two decades of operation. Today, the site is operated by Apollo Entertainment Limited, which holds several strong licenses: UKGC, Ontario, and Kahnawake.
Complaints and Track Record
Zodiac Casino has had a bit of a mixed track record over the years, but that’s expected with any casino that’s been around so long and changed hands several times. Looking at the latest complaints, they seem fairly responsive and any unresolved complaints we found were from a long time ago.
They have eCOGRA as their appointed ADR, which is about as good as it gets. Complaints will definitely take longer than with our Accredited casinos, but ultimately, we believe Zodiac Casino is a safe place to play.
Want to learn more about how we review and rate casinos? Check out our casino review methodology and the Casinomeister rating system for more insight.
Filip is a seasoned writer and editor with over 8 years of experience working in a wide variety of niches, primarily in iGaming, gaming, and SaaS. He mainly plays blackjack and slots, with a soft spot for Spinomenal and Play’n GO. Apart from that, he enjoys grand strategy games, a good cup of coffee, and is an avid consumer of all genres of fiction, film, and music.
