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Play 'n go - Different RTP at different sites!

QueenBee

Full Member
Joined
Oct 30, 2013
Location
Denmark
I was playing at a small Danish casino, when I realized that they had suddenly "updated" their Play n' go slots.
A box came up the first time I opened the slot, saying that the slot had been updated. When I looked at the helt file to see what had changed, I noticed at very low theoretical RTP.
Fx Holiday Season 91.51 rtp - at other sites it is 96.51 as shown

hs-sdn.webphs-777.webp

Gemix

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I have more, actually I think it applies to all Play n' slots.
And I am shocked!
Play n' Go was a provider that I trusted, but does this mean that we always have to check the RTP?
 
Time for another 'Jon foil hat moment'

Always thought, right in the deepest darkest corners of my thoughts (despite being told/ reassured numerous times otherwise :o) that casinos can change RTP's for certain games.

I'd go as far to say it wouldn't be just PnG either.

Now I don't mean change a 95% game right down to 70% but a small leverage of 5 or 6% maybe?

Laugh away but no-one will change my thoughts on this one :p :)

Would certainly explain a lot of my not so good experiences over the years especially my 'Not so lucky' casinos which are the same ones every time ;) :rolleyes:
 

The way MG and Netent games have been behaving over the last year it would almost seem that some percentages have been shaved off the RTP. I have played a lot of the 9-liners in 2016 and they feel about 5-10% less generous.

I think this practice extends further than we may realize, and I don't believe all operators are being as transparent about it either!
 
The way MG and Netent games have been behaving over the last year it would almost seem that some percentages have been shaved off the RTP. I have played a lot of the 9-liners in 2016 and they feel about 5-10% less generous.

I think this practice extends further than we may realize, and I don't believe all operators are being as transparent about it either!

Bang on matey and not a foil hat in sight either.

I play the same games at the same casinos at the same stakes and you can actually 'feel' the difference.

Ain't getting into naming any but one place feels like soon as I 'Walk in the door' its "Hi Jon, giz ya dosh, bye Jon"

The whole set up has changed and not for the better as I say the sessions just don't feel the same. Doesn't even feel like gambling in general where the player and the house gets a chance....

Take a scenario of walking into the same pub every night for a month, heading for the same fruit machine each time and a fresh £20 worth of £1 coins each time.

The term "gambling" in general would suggest, regardless of previous play, regardless of RTP, regardless whether you trod in shit on the way into the pub that some of those night that month you'd lose, others you'd walk out a winner.

This term it seems no longer covers online play. I err on the side If I HAD to 'guess' an explanation that previous play, luck, withdrawals are remembered to a degree and these 'Memory less' slots are no so dumb after all :rolleyes:
 
I would be focusing more on the casino in question that the provider initially , i.e are they actually legit playngo slots.

I'd imagine if they were counterfeit clones of the originals and set out to rob the player that the RTP would still be displayed at 96% ;)
 
I would be focusing more on the casino in question that the provider initially , i.e are they actually legit playngo slots, or is this something specific to a danish casino.

This actually went through my mind but not clued up enough nor know how to spot these fakes slots.

@ Goaty - This is also a very good point

"I' imagine if they were counterfeit clones of the originals and set out to rob the player that the RTP would still be displayed at 96%"

Sorry, all these years and still can't multi-quote :o
 
I would be focusing more on the casino in question that the provider initially , i.e are they actually legit playngo slots, or is this something specific to a danish casino.

I' imagine if they were counterfeit clones of the originals and set out to rob the player that the RTP would still be displayed at 96% ;)

And i don't think a casino using counterfeit games would announce in a pop-up that the game rules have changed.
 
yeah what i was getting at is that at most casinos i can see games such as holiday season the rtp remians as normal, so the main difference here is a "small unamed danish casino"

There is a seperate Danish Gambling Authority, and many casinos will run on a seperate .dk domain and thats the only factor i can see differing here.
 
This actually went through my mind but not clued up enough nor know how to spot these fakes slots.

@ Goaty - This is also a very good point

"I' imagine if they were counterfeit clones of the originals and set out to rob the player that the RTP would still be displayed at 96%"

Sorry, all these years and still can't multi-quote :o

click on the highlighted sign on each post that you want to quote and once you have made your selection click as usual "Reply to thread" or "Reply with quote".

the post you click first will appear on the top of your post.

Capture 810.webp
 
yeah what i was getting at is that at most casinos i can see games such as holiday season the rtp remians as normal, so the main difference here is a "small unamed danish casino"

There is a seperate Danish Gambling Authority, and many casinos will run on a seperate .dk domain and thats the only factor i can see differing here.

First

click on the highlighted sign on each post that you want to quote and once you have made your selection click as usual "Reply to thread" or "Reply with quote".

the post you click first will appear on the top of your post.

View attachment 74578

Time of trying

Ok Harry, you joined six months after me and CAN multi quote, :o :o

I get it mate, I get it :p

Just need a 5 scatter post from you now buddy to really kick a man when he's down lmao :thumbsup:

Cheers Harry, great tutor :p
 
Well, i just dont want to think in my head realistically because if we all did, we wouldnt play slots at all, considering its a lose in the long hall
 
Ok Harry, you joined six months after me and CAN multi quote, :o :o

I get it mate, I get it :p

Just need a 5 scatter post from you now buddy to really kick a man when he's down lmao :thumbsup:

LMAO mate.... no danger of that 5 scatter to happen, i'm afraid.... spent $175 this week on the slots in line with my new monthly budget cap of $500 and coming week i am traveling, hence it won't happen anytime soon. :o
 
It is small and Danish owned. They dont have many slots, but they are regulated/approved by "Spillemyndigheden". I guess I could go down that road and complain about the Casino.
But they do seem legit in my eyes, and that leaves the question of Play n' Go offering their slots at a different RTP than what they officially announce.
 
It would be interesting to find out whether this change is coming from the casino or Play n' Go.

Gemix players for example would know that the min bet varies wildly from one casino to the next.
Videoslots have 0.10, Euroslots 0.20, Next Casino 0.50 and I've seen 1 euro min bet but don't remember where.

Makes me think, are Play n' Go willing to tweak a slot when asked to?
 
The casino cannot change the RTP of legitimate software. There is nothing stopping them using, or requesting a lower RTP version from the provider though IF it is available and the correct RTP is advertised to the player.

How this is achieved varies - RTG for example produce 3 or 4 different blanket casinos with 91-97% (trust me NONE of you will have ever played the 97% versions as you can tell by the stupid great bonuses they provide; they would be cashed in too much!) or you can do like IGT and remove the 2x for 2 scatters on Cleopatra to reduce it from 95 to 91%.

As people have said a slot at 91-92% is pretty much like a pub having the ABV displayed on a the beer pumps say 5%-5.7%-5.1%-4.5% and then one at 2.9%. No bugger'd buy it.

If you really need to see what a dramatic difference a 4% reduction in RTP does to your session, read this thread of mine from way back!! You quite literally get half the value-for-money!

https://sussexmskpartnershipeast.com/forums/threads/rtp-heres-how-it-affect-your-play.56164/
 
How this is achieved varies - RTG for example produce 3 or 4 different blanket casinos with 91-97%

I knew about this, but would have thought I was safe with providers suchs as Playngo.
But this means that I can never trust a game review, a site such as Slotscomparer, or even the providers own site.
 
I knew about this, but would have thought I was safe with providers suchs as Playngo.
But this means that I can never trust a game review, a site such as Slotscomparer, or even the providers own site.

Don't worry - all the info I put on the Slotscomparer database is taken from the game's RTP figures from the developer, same with reviews. And this is what you'll get at 99% of casinos. Your OP is the first time I've ever seen a casino offer or at least publish a RTP that is different from that the developer has in the game. It is so unusual I even think it may be a mistake. I really think the Play N Go rep should see this (I think there is one) or I shall e-mail Petter and ask him directly.
 
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Don't worry - all the info I put on the Slotscomparer database it taken from the game's RTP figures from the developer, same with reviews. And this is what you'll get at 99% of casinos. Your OP is the first time I've ever seen a casino offer or at least publish a RTP that is different from that the developer has in the game. It is so unusual I even think it may be a mistake. I really think the Play N Go rep should see this (I think there is one) or I shall e-mail Petter and ask him directly.

Probably best move, nice one Dunover. Will be very interested to see their response.

Only agreeing e-mail is best as I don't recall in my (almost) 3 years here at CM seeing a PnG rep about.
 
Probably best move, nice one Dunover. Will be very interested to see their response.

Only agreeing e-mail is best as I don't recall in my (almost) 3 years here at CM seeing a PnG rep about.

Yes, just fired off a message direct to Petter my contact at PNG, who I met in London. We'll see...:thumbsup:
 
Just one thing to throw into the mix here. A slot developer has to get their slot licenced for different territories. Not every territory but there are a handful that insist on it.

As part of that process, the developor has to submit the RTP but there would be nothing to stop a developer afaik submitting a game with different RTPs for licensing in different territories.

What I don't know though is how the operator then presents the game. I would assume they would have to show the right version to players from territories where licensing is a requirement but that would also mean discrepancies could occur between casinos.
 

Possibly, especially as we're talking Denmark which is a bastard for operators to get licensed in. Sweden/Finland/Norway almost all European-facing casinos offer pretty much the same software and slots to and settings as they do the UK which is why many casinos easily accept those 4 countries. Denmark is different - see how few of those casinos take Danish players! You have Verajohn.dk and a few other well-known sites but most don't.

So I wonder if the Danish fees are extortionate so that operators require a bigger game margin? If that's the case, then is it worth any developer creating a different math model for such a relatively small market? :confused:
 

When I open the game, it says " Licensed by the Alderney Gaming Commission" I dont think the Danish License has to do with the slots, only with the casino.
 
When I open the game, it says " Licensed by the Alderney Gaming Commission" I dont think the Danish License has to do with the slots, only with the casino.

Yeah, that's what Simmo's getting at here - many countries will accept games licensed or audited in respected jurisdictions like the UK or Sweden or Alderney without vetting them themselves - usually. This may mean that the same game could differ in one country between two different casinos as your pictures demonstrate. One is foreign-owned and offers the 'international' version of the game which is what you normally see, one is Danish-owned and offers a Danish-vetted version of the game with a different RTP.

There are 3 possibilities- mistake, cross-licensing issue or simply money, in that a Danish owned or licensed casino has higher costs so offers a reduced RTP where the developer can provide one.

Having said this I would find it odd admittedly if Denmark consciously allowed foreign or some casinos a RTP advantage over others.
 
When I open the game, it says " Licensed by the Alderney Gaming Commission" I dont think the Danish License has to do with the slots, only with the casino.

Yeah, that's what Simmo's getting at here - many countries will accept games licensed or audited in respected jurisdictions like the UK or Sweden or Alderney without vetting them themselves - usually.

Some jurisdictions also need each individual game to have it's own local certification. The UK is one, not sure which are the others.
 
Hmm can see your saying its a Small casino? the only danish casino ive seen that popup notice from is actually owned by the biggest gambling company in denmark they have RTP at 94.xx% now funny enough changes was same day they gave the last 100% bonus few days ago :)

I forgot about that casino you talked about now that extreme low RTP, so its 2 danish casinos which both lowered RTP but not to the same RTP that actually very strange.
 
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Play N Go lets all their casino providers choose from 3 different RTP's from their casino porfolio.

Its something like this (numbers are circa!) 89% / 94% / 97%. Then slots are around that number.

One big reason for why operators would need to change RTP depending on country, is due to high taxes in different countries. If tax is too high, the casino need to lower RTP to earn more to be able to pay the taxes.
 
Play N Go lets all their casino providers choose from 3 different RTP's from their casino porfolio.

Its something like this (numbers are circa!) 89% / 94% / 97%. Then slots are around that number.

One big reason for why operators would need to change RTP depending on country, is due to high taxes in different countries. If tax is too high, the casino need to lower RTP to earn more to be able to pay the taxes.
That makes no sense - surely the tax is based on the casino's income, isn't it? :what:
i.e. If a player loses €100 playing 90% RTP slots, that's exactly the same as the player losing €100 playing 98% RTP slots.
Either way the casino is making €100.

And how do you know about the different RTP settings from Play'N'Go?

KK
 
There goes another slot provider I won't play again in the future because if they offer different RTPs then you'd have to check each game before playing. Thunderkick changed their RTP on some of their games last year and I stopped playing them because how do you know which RTP your getting?

And as an end note I have been pissed off at the three RTP levels at RTG casinos and when you ask the casino they refuse to tell you which model their working on which is wrong in my opinion.

When slot providers release their slots the RTP ought to remain constant and not have different options for different casinos. Seriously are casinos trying to drive customers away? If a casino can ask the provider to change the RTP on their slots willy nilly then trust is lost between player and casino.
 
That makes no sense - surely the tax is based on the casino's income, isn't it? :what:
i.e. If a player loses €100 playing 90% RTP slots, that's exactly the same as the player losing €100 playing 98% RTP slots.
Either way the casino is making €100.

And how do you know about the different RTP settings from Play'N'Go?

KK

Well, the problem is that bonuses/loyalty programs for players are not tax deductible (edit: except UK at the moment, but its up for change). So either the casinos need to lower the bonus costs or they need lower the RTP. A casino may have around 20 - 35% left on their income, then suddenly they need to pay 20% gross gaming tax. That leaves them with 0% - 15% left, some might even end up on Minus. On top of that they need to pay the standard company tax as well.

It has been offered to Videoslots, videoslots currently offer the highest RTP to all countries. Most casinos do.
 
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RTP is a procuct from the Casino Industrie. Pure Phantasie:)

This. An RTP value without any indication over how many spins it takes to achieve it is useless information.

The industry has done a brilliant job at parading these values as core playability factors when most of these values take billions or trillions of spins to reach due to the ever growing volatility of these machines.

The problem with play n go is they have switched the volatility of their games around to achieve the different RTP settings. They have considerably lowered the bonus drop rate, raised the "tease" chances and given more chance of achieving large bonus round. For many players of Book of Dead for example these changes are very obvious.

This game went from an average bonus time of 1/175 spins to 1/225. We applied a large test sample to the previous version of this game and the new one.

If the core volatility of the game was kept steady and they had switched the hit ratio instead I doubt many would notice.

-T
 

I don't care what the reasoning is behind them lowering their RTP or if it is only lowered at some casinos. The fact that they can do this is enough for me to boycott them.

This is as rogue as it gets for me and it just reinforces my "Conspiracy theory" view that casino's can indeed readjust the RTP settings, despite what many will argue.

Do we honestly believe a casino, no matter how reputable or accredited are going to tell us that RTP can be adjusted on a whim?

I feel both casino and provider like pushing the boundaries to see what they can get away with, and unless there is a challenge in place against this sort of tampering/behaviour, then we as players will continue to get fucked over.

Here is an excerpt from Microgaming's product page:
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Business Solutions

"Business Solutions is designed to help our customers become more efficient and profitable. Our powerful platforms give operators control over key aspects of the player experience, including player support, marketing and incentives, business intelligence, and banking and game management. This functionality is available across our entire product range, including Casino, Poker, Bingo, Quickfire and Land-based, allowing operators to manage every step of the player journey."

I don't know if you are all as good as me at reading between the lines, but I don't like how shady that reads.

I'm also quiet sure Casino's and Affiliates alike, would try to be as dismissive as possible about what the above means.

Because if people thought for a second that RTP can be manipulated, then people stop playing...If people stop playing then casino and affiliate lose out. So you can understand why these people will be quick to dismiss such a suggestion as RTP being manipulated.

This despite the well known fact of RTG doing it.
 
I am quite a skeptical person and always believed that casinos can adjust the RTP of the games; they just ask the provider and it's done. I have seen a major difference in play in the last 2 years or so. Prior to the end of 2014 I was hitting 1000x on a slot at least 3 times a year (on MG slots mostly). I haven't had a hit higher than 300-400 since then. I know that is not proof but slots play has felt different to me.... Now I shall go to the kitchen and make my tin foil hat and wear it proudly:cheerleader:
 
I am quite a skeptical person and always believed that casinos can adjust the RTP of the games; they just ask the provider and it's done. I have seen a major difference in play in the last 2 years or so. Prior to the end of 2014 I was hitting 1000x on a slot at least 3 times a year (on MG slots mostly). I haven't had a hit higher than 300-400 since then. I know that is not proof but slots play has felt different to me.... Now I shall go to the kitchen and make my tin foil hat and wear it proudly:cheerleader:

If a casino has a licence within EU and want to change their RTP for a game in example UK. They first need to inform the UKGC with a lot of documentation. After that that, they should inform all the affected players publicly on their site, plus via an email. That is what is written in the LCCP.
Its a massive hassle, don't believe it happens often.
 
If a casino has a licence within EU and want to change their RTP for a game in example UK. They first need to inform the UKGC with a lot of documentation. After that that, they should inform all the affected players publicly on their site, plus via an email. That is what is written in the LCCP.
Its a massive hassle, don't believe it happens often.

I live in Ireland so I am not sure what rules apply here. I do know that the establishment in this country will rubber stamp anything as long as they get the tax revenue. I doubt they have anything to protect the player. It's not as robust as the UKCG which is saying something. So casinos might have to submit the documentation but I am not sure that there are any rules in place in this country that requires the casino to publicly state on their site via email. They probably will have updated t&c's which you have to accept from time to time and change in RTP would be sneaked in there in the fine print on subsection 100 of item 57 or some such bullshit. That way it would be legal and players that are not Dunover (unnoffical t&c editor extraordinare and all:D) wouldn't catch. Yup you can tell that I don't trust my government much or at all:eek:
 
Maybe I'm just more willing to accept this as I'm old, and experienced in land based casinos, where when regulations exist we get an "average" for denominations across multiple machines.

My Cleopatra here does not pay the same as in Atlantic City or Vegas, and pays better at our online casino that in the land based ones.

Operators can change slot percentages on machines, albeit where I live and in Quebec there's some government oversight, as well as in the other juridictions I mentioned. They just need to maintain an average.

Because of another thread about Pennsylvania I think, I saw just how much slot RTP can vary from state to state, yet they are the same games from the same manufacturers.

But I will be checking PlaynGo rules for games I'm familiar with.

I would have never known there was a change to Thunderkick's Bird on a Wire if not for postings here.

Sample size was small, just a few thousand spins on a game in demo mode that seemed to play entirely different in real. Could demo mode have deployed at 97% and not match up with what the casino was using?

Osulle, you are 100% right about it eroding trust.

With Thunderkick, AFAIK, the RTP was lowered for all provicers. At least one casino dropped the game, and Videoslots never gave me any pop-up at any time to tell me it changed.

One thing I will give OLG credit for (my provincial government gaming supplier) is that the TRTP is displayed on the same page as you load the game.
 
If a casino has a licence within EU and want to change their RTP for a game in example UK. They first need to inform the UKGC with a lot of documentation. After that that, they should inform all the affected players publicly on their site, plus via an email. That is what is written in the LCCP.
Its a massive hassle, don't believe it happens often.

It would be nice if Casino's did inform players of an RTP change, but I doubt that would ever happen.

Casino's operate with the intention of increasing their profits; It's a profit based business after all.

Anything that increases profit is good (RTP manipulation)

Anything that would jeopardize profit is bad (Players being aware of such manipulation)

I don't believe for a second that there is not some sort of scandalous things going on in this industry that we as players suspect, but know for a fact there is a lot of hush hush around it.

As for going through License Regulations, well, there is usually more corruption at the top, and money talks.
 

I won't disagree with that. The nearest government casino was fined at least 7 times I know about for paying less than required which was less than 83% on the penny slots, and penny slots sometimes means $4 on progressives. But the fines go to the government agency, and not the players. It's under new management now, but I'm still boycotting them after many years.

It got little press, and I'm only aware of the 6th and 7th one from knowing people that work there, it had been a few years since I'd gone, despite it only being 20 mins away.

I'll assume what I've read in the past is true however for RTG casinos, is that they have to request a percentage change from the software provider, and the casino is not turning your personal one on and off. If Bunkos Bonanzo is at 93%, then it's 93% for everyone.

Doesn't mean it's 93% next week, or at a different casino.

At least where I play PlaynGo, I can check. Assuming they update the help files.
 


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