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Three Royals in a week nets player $736,407.00

cipher

Banned member - being a jerk
Joined
May 15, 2002
Location
Visalia, California
Yes, that right three Royal Straight Flushes within a weeks time netting the player $736,407.00. But where is the MONEY? Since the 6th of February the player has received a total of $26,000.00 despite having requested to be paid in full on two occasions.

Moreover, since the 6th of February the player has been subjected to (3)three separate and distinct "investigations" and now the casino claims to have not received the player's documents, despite the fact that those documents have been sent a total of (3) three times now.

I've been involved with this case for the better part of a month now, when the player contacted me after becoming concerned that he would not be paid. The casino remains alarmingly quiet in this regard.

The casino's terms and conditions provides absolutely no information as to how and when large payouts such as this are to be paid. Possibly because the casino was counting on no large payouts. BIG MISTAKE.

Lastly, I find it most peculiar that the casino has made absolutely no public mention of these three wins within the span of a weeks time, as I've never heard of anything even close to it happening before in my eight years of internet gaming.

My question, is how long is long enough for this individual to wait to be paid?


Have a good one.
 
cipher said:
...My question, is how long is long enough for this individual to wait to be paid?

Have a good one.

Answer: 3-5 days max unless they have a clause in their terms and conditions that cover payment schedules.

Here's a question: which casino is this?
 
Casinomeister said:
Answer: 3-5 days max unless they have a clause in their terms and conditions that cover payment schedules.

Here's a question: which casino is this?

Hi Bryan:

I just sent you an email with some more details on this one. Additionally, I've sent the casino REP. a copy of this post so I'm going to keep the name of the casino under wraps for a bit longer or at least give the REP another opportunity to respond to the facts of the post.

Have a good one.
 
paul02085 said:
Wow. I smell another Pirate thread starting here. Holy cow. How do you even win 750k on 3 royals?? Can someone fill this poor lowroller in on that.

Cant wait for more details.:eek2:

You find yourself a set of brass balls and 5G's and go to work.

Have a good one.
 
cipher said:
You find yourself a set of brass balls and 5G's and go to work.

Have a good one.

WOW cipher, I cannot imagine the odds of hitting three Royals in a week! The details are a bit sketchy, but can I gleen these Royals were all at the same casino? If so, those odds are astronomical!

So, the $26k the player has received -- any chance that is the amount of the deposits that netted the three Royals?

I can imagine some casino folks working furiously around the clock trying to find some glitch that allowed such a thing to happen.

Keep us posted -- this is a rare find.
 
chuchu59 said:
Wow, this amount owed is equal to a progressive. Cipher, you mentioned that the player was already paid $26000 so why does the casino still need documents?

You cant name the casino yet but can you tell us which software its using. RTG, I guess as that's where most RF's appear.

HI CHUCHU59:

It's been a while Chuch, I can tell you that it's not an RTG casino. I dont think I'd be able to handle another one of those. Additionally Chuch, I have no idea as to why the casino is asking for DOCS after having paid the initial $26,000.00.

Have a good one.
 
This scale of win is theoretically possible on RTG software. For example:

- hitting a pat royal on 50 or 100 line VP

- hitting a sequential royal on $5 single line Joker Poker

Just hope it's not a less-than-reputable joint we're dealing with here.

Edit: Ok, it's not RTG.
 

Hi SUZECAT:

All three of these Royals were at the same casino.

Have a good one.
 
cipher said:
Hi Bryan:

I just sent you an email with some more details on this one. Additionally, I've sent the casino REP. a copy of this post so I'm going to keep the name of the casino under wraps for a bit longer or at least give the REP another opportunity to respond to the facts of the post.

Have a good one.
Got your email, and I'll double check the status on the casino rep. I had a number of high echelon contacts at this casino group, but they have left over the past few months.

Looks like an interesting week, and I'm looking toward your update.
 
Juicy story when it eventually breaks (if it breaks - there could be an NDA)

I can understand Cipher's circumspect approach as this matter is clearly at a sensitive stage at present, but it does sound suspicious that the casino hasn't listed the (record) win or made publicity capital out of it. Is the casino at least communicating?

I hope you'll keep us informed as far as you can Cipher!
 
jetset said:
Juicy story when it eventually breaks (if it breaks - there could be an NDA)

I can understand Cipher's circumspect approach as this matter is clearly at a sensitive stage at present, but it does sound suspicious that the casino hasn't listed the (record) win or made publicity capital out of it. Is the casino at least communicating?

I hope you'll keep us informed as far as you can Cipher!

Hi Jet:

The casino has been pathetically quiet Jet, as well as their parent company.

Have a good one.
 
Whoa! Not exactly professional, businesslike or encouraging in terms of honesty on the casino's part or it's parent if they have just clammed up and are taking the player around the houses with *investigations*, slow pay and ID re-runs.

This is going to be interesting. In your opinion do you think they have the ability to pay, Cipher? Has your player recorded the detail on his/her win?

Please don't answer if you think any of these questions might prejudice your case.
 
jetset said:
Whoa! Not exactly professional, businesslike or encouraging in terms of honesty on the casino's part or it's parent if they have just clammed up and are taking the player around the houses with *investigations*, slow pay and ID re-runs.

This is going to be interesting. In your opinion do you think they have the ability to pay, Cipher? Has your player recorded the detail on his/her win?

Please don't answer if you think any of these questions might prejudice your case.

Every aspect incident to this case has been memorialized to the nth degree, of that you can be sure Jet.

Quote: "In your opinion do you think they have the ability to pay" Let's put it this way Jet, if they don't pay, there will be a huge hit on the gaming business as we currently know it and you can take that to the bank.

Have a good one.
 
jetset said:
Whoa! Not exactly professional, businesslike or encouraging in terms of honesty on the casino's part or it's parent if they have just clammed up and are taking the player around the houses with *investigations*, slow pay and ID re-runs.

This is going to be interesting. In your opinion do you think they have the ability to pay, Cipher? Has your player recorded the detail on his/her win?

Please don't answer if you think any of these questions might prejudice your case.

There are very few casinos where you could win this much dough.

Crypto, $250 max on Jacks or Better 10 line - $200k royal - not enough to win $720k in 3 royals.

Grand Virtual doens't let you bet enough to make a $250k win either.

Casino On Net has $250 max bet on 50-line JoB, so again a $200k max win

Playtech $100 Jacks or Better 4 line - $80k max

Boss $25 single line, $20k max

Microgaming $125 Jacks or Better 50 line, or $62.50 Deuces & Joker 50 line ($125k max)

Odds On has a $200k max win, via $100 bets on Deuces and Joker Wild

The only brand that this would normally be achievable on is starluck/planetluck - they have a number of games that would allow the kind of wins that wouldn't exactly put Partygaming out of business, but might warrant a mention on the balance sheet:

Kanga Cash and Vegas Club, two video poker games with a 1000 coin royal flush and a $500 max bet ($500k max win). A $250 bet here would win $250k.

Their normal video poker games (jacks or better) have been removed from their website at the moment, for upgrades or maintenace or something, but the max bet on these games was always only $5.

---

The details are going to be interesting here - did the casino raise its limits. What coin was the player playing? With $240k royals, that's $60 coins on a normal 4000 coin jackpot. $60 coins would be a little strange. So a 1000 coin jackpot and $50 coins is much more likely. Some kind of progressive? (they should have the cash to pay) Or some other jackpot, or even higher royals accompanied with a lot of play in between - e.g., $100 coins, for a $400k win * 3 = $1.2million, minus the money lost playing for the royals (or maybe a two huge royals and a merely big one).

Or is it some where I haven't played (e.g., gambling federation), that is crappy and irresponsible and has limits it can't afford to pay.

Maybe the player is a super whale and actually did play video poker at $500/time.
 
cipher said:
Every aspect incident to this case has been memorialized to the nth degree, of that you can be sure Jet.

Quote: "In your opinion do you think they have the ability to pay" Let's put it this way Jet, if they don't pay, there will be a huge hit on the gaming business as we currently know it and you can take that to the bank.

Have a good one.


This to me means its one of the big boys. I hope it is cause the odds are he will get paid. Can we start a poll to guess what casino it is? :)

The suspense is killing me.
 


High rollers can usually ask to have their limits raised....
 
***

thelawnet



Great list "thelawnet"!

Just a thought (and I'm not sure why anyone would dare do this), but is it possible that the player doubled-up on one of those monster hits? I realize that at those stakes, a casino probably wouldn't allow any kind of double-up on $200K :eek: , but maybe... :what: That's the only thing I can think of. :confused: Perhaps that this $720K total is counted over the duration of one week, and the player won $200K 3 times, mixed-in with a few straight flushes (and a bunch of double-ups)?


dominique

High rollers can usually ask to have their limits raised....

Of course, this would make the most sense.


Steed

***
 
johnsteed said:
Just a thought (and I'm not sure why anyone would dare do this), but is it possible that the player doubled-up on one of those monster hits? I realize that at those stakes, a casino probably wouldn't allow any kind of double-up on $200K :eek: , but maybe... :what: That's the only thing I can think of. :confused: Perhaps that this $720K total is counted over the duration of one week, and the player won $200K 3 times, mixed-in with a few straight flushes (and a bunch of double-ups)?

I couldn't figure out how to put the fact that it may be a total of play rather than a total of the 3 RFs alone.

Leave it to johnSteed to come up with it. :notworthy
 

Hi John Steed:

The fact that there were no requests for raised limits and there was no doubling up on the ROYAL FLUSHES is what truly makes this a record breaking accomplishment.

But can you imagine how you would feel having accomplished this feat and then not being paid in a timely manner?

Have a good one.
 
***

cipher

The fact that there were no requests for raised limits and there was no doubling up on the ROYAL FLUSHES is what truly makes this a record breaking accomplishment.

But can you imagine how you would feel having accomplished this feat and then not being paid in a timely manner?


Not good.​


BTW, welcome back. :)



Steed

***
 


Thank's STEED,

It's good to be back. Another thing that is particularly bothersome about this situation is that the player keeps finding additional monies being added to his account. So far a total of $2,200.00 has been added with no explanation from the casino.

I've advised the casino formally (in writing) that unless and until the total amount owed to the player is paid there will not be any further play on that account and that the player does not wish to have any bonuses whatsoever added to his account.

Lastly, it should go without saying that the player in this instance did not originally accept any type of a bonus. His deposit was made directly through the means of a bank wire transfer and the casino did not apply a bonus upon accepting his original deposit.

Have a good one.
 
johnsteed said:
...Just a thought (and I'm not sure why anyone would dare do this), but is it possible that the player doubled-up on one of those monster hits?...
Just a quick note: when you hit an RF playing at an MG casino, the "double up" option is disabled. Maybe that's a good thing for both player and casino :D
 
Casinomeister said:
Just a quick note: when you hit an RF playing at an MG casino, the "double up" option is disabled. Maybe that's a good thing for both player and casino :D

Are you sure?

Or is it based on the win size? I have hit royals at 50 and 100-line video poker and it lets you double.

I suspect this is due to win size. What was the value of your royal?
 
thelawnet said:
Are you sure?

Or is it based on the win size? I have hit royals at 50 and 100-line video poker and it lets you double.

I suspect this is due to win size. What was the value of your royal?
The wins were $2000 and up. I think I've totaled five. They are all in the infamous Winner ScreenShots thread. It's pretty clear in my head that the doubling was disabled - and now that you mention it, it may have been so when I hit 4 Deuces in Deuces wild for $1000+. So maybe it has to do with win size. These were all on four hand Power Poker.

I'm glad they do it BTW. All it takes is a slip of the mouse to ruin one's day.
 
SUSPENSE...

Can't wait to hear which casino this was, too! My guess is that it is probably one of the casinos I play at.... WHICH IS WHY I CAN'T WIN!! (This one player is bringing the odds down for the rest of us!!):lolup:
 
thelawnet said:
There are very few casinos where you could win this much dough.

True, but I can tell you this: A major casino using a major SW brand has a 100-play VP game where you can make a max bet of $25 per coin.

That's $125 per line with a max bet of $12,500 if 100 lines are played!

A dealt Royal will pay $10,000,000!

And a player can bet lower if they care too. At $5 per coin, a dealt royal will pay $2,000,000.

These limits must be a mistake, as this is the only casino using this particular SW that has limits this high.

It could be a costly mistake if someone with a big enough bankroll takes on the game and gets lucky.
 
Last edited:
I'm pretty sure that probably 90% of all OC are under no circumstances able to payout any kind of such Jackpot sums in one transaction.

We see so many problems with people getting paid just a few hundred bucks - ok these are mainly the "dodgy" OC's , but it happens way too often!

I really hope 4 u and or your friends u will get paid the full amount.
Anyday.

Further, most of the biggest Casinos have stated in their T&Cs to reserve the right to spread payouts for big sums over a couple of months.

Anyway, Good Luck again !
 
To all of you that have taken the time to voice your opinions or even to have viewed this thread. It would appear that the Casino in this instance got the message "loud and clear" and I've got to say that it couldn't have hurt for them (the Casino) to have seen the nearly 900 views attributed to this thread. That, in and of itself is a true testament to the fact that as a group that we can make a statement and that we can and often times do make a big difference in this industry. Moreover, it's a great credit to Bryan's work and to all that work right along with him to keep this site up and running.

I've received assurances from the Casino that they do in fact intend to make a one time payment in full for the remaining balance owed to the player.

Until such time as those monies are received I'll continue to update as to any changes that come about. In closing, my hat's off to Bryan and all of you for your input and in taking the time to care.

Have a good one.
 

That's gotta bring a big smile to your face!!!! Grand job cipher in bringing attention to this fabulous win to the forum!
 
While things may have been slow from the start; one must be a bit understanding all things considered and with that said:

when you get paid please tell us the name of the casino as it is a great feather in their cap to be doing the right thing and just as unfairness deserves publicity, I think so does integrity ...
 
bb1webs said:
While things may have been slow from the start; one must be a bit understanding all things considered and with that said:

when you get paid please tell us the name of the casino as it is a great feather in their cap to be doing the right thing and just as unfairness deserves publicity, I think so does integrity ...

You're kidding right? This casino has not responded to the customer or paid the customer since early Feb. That's hardly doing the right thing, even if the casino does pay.

This matter never should have made it to this board.

Bottom line: the casino blew it.
 
dirk_dangerous said:
You're kidding right? This casino has not responded to the customer or paid the customer since early Feb. That's hardly doing the right thing, even if the casino does pay.

This matter never should have made it to this board.

Bottom line: the casino blew it.


Correct. This casino was wrong and seemed to pay the full amount only under pressure.

Cipher, did the casino attach a condition for paying the player ie not disclosing its name. If so, its gonna be a pity.
 
like I said; all things considered.

that's a chunk of money all at once and I imagine any casino would have taken a step back and been wondering if there was more to the win than meets the eye.

Yes they've been too long, and more importantly they've been too quiet but you must imagine that this probably had to reach the top to put the kind of funds together to meet the cash-in, ... while at the same time they're busting their hunches to make sure everything is jake (that the wins were totally honorable situations): because as nearly everyone here admits; it is a huge win of very unusual circumstances.

I would think it would involve contacting the creators of the software and all sorts of checkpoints that common sense would demand you go through... because this is not an ordinary big win. but rather 3 big wins at same casino inside a week... which makes things look extremely suspicious ...

so while this is all going on ... nobody takes the proper steps to insure the player they will get paid (basically staying in contact) and though I'm certainly no software expert I would bet there is a lot of stuff to check before the final okay is given to pay the player.

so a lot of time gets past.

I never said they deserved a ticker tape parade but come on... are you telling me then that you'd say you won't play at that casino if/after they've paid the player?

I would be thinking if they can weather this kind of hit and still be floating that they would be able to pay me anything I won.

heck its probably a casino I can't stand. But even if it is; I'll have to give them credit for coming thru in the end.

And to be more frank; the more of a "small-time" casino that it turns out to be; the more I'll be impressed WHEN they pay.
 
to explain perhaps a little better:


imagine you were the casino owner. You find out you've just taken this enormous hit via 3 big wins, not one. All from the same player within same week. The odds being just inside of impossible.

Wouldn't the first thing you'd be doing is contacting the software provider saying "hey, what's this crap?! I mean okay I can accept the first one, and even the second one as being the impossible long shot coming in .... but 3? ... inside a week by the same player no less! What is going on?"

The software provider starts in motion the process of contacting the people who actually know what's going on .... they have to make allowances in their schedules to get free time to check things out ...

I mean there's all kinds of room for incompetentness to have happened from so many angles that could easily explain the extended wait ... which I grant you all reflects badly on the casino.

But at least from my standpoint what is always most important (especially on the big wins) is that the winner does eventually get their hands on the money.

Because I think it is naive to think that you could win that kind of money under same circumstances anywhere (online) and expect that you'd get paid without enduring some hassles etc.

Land based casinos would use every angle available to put off paying out on that kind of money at least until they'd had sufficent time to make sure the matter was completely on the up and up. The only difference is they'd have made sure the player understood that they would be paid once the audit was done.
 
I'm sure 3 royals in a week is nothing for a large casino with many customers. Just so happens he was playing for higher stakes than most others were....Why would this raise a flag?

Look at it on the other hand..Are they going to audit losing accounts that never recieved a royal in order to refund their money?

They went well over an acceptable time frame to give this player their winnings. A week, maybe 2 at the most would have been sufficient.

As far as the software provider getting involved...well, they 'deal' out millions of hands a month on VP alone. If there were any "glitches" in the software, it would have been well known before now.
 


Kudos, Cipher - good on you and good on the player for hanging in.

Oh - and good on the casino for (eventually and with a little persuasion) doing the right thing, too!
 
Since we're administering kudos: kudos to Mr. Bailey for being the moving force behind the actual resolution.
 
Bet it Up said:
1. Why is no one willing to name the casino?

Because naming it right now might make the casino stall even longer with the payment.

Once the money's in the player's hands, name away.

And, from cipher himself:

cipher said:
I just sent you an email with some more details on this one. Additionally, I've sent the casino REP. a copy of this post so I'm going to keep the name of the casino under wraps for a bit longer or at least give the REP another opportunity to respond to the facts of the post.
 
Why the casino are stalling will be an interesting read.
 
amandajm said:
Why the casino are stalling will be an interesting read.

Hi Joeyl:

We've received an email from the Casino stating that the wire transfer withdrawal request for the remaining balance owed has been approved and we are now waiting for the player's bank to advise him that the wire has been received. I've got to tell you that I now remember what it's like to be an expectant father.

Hopefully, this will all be history within the next couple of days.

Have a good one.
 
:thumbsup: Good going! Looking forward to reading the big press release! :D
 


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