what a difference a week makes.

[shadow123]

Not expecting any sympathy,just saying how difficult the current situation is with online gaming and how hard it is
to gamble in peace.
A week ago I was a happy bunny, have accounts at playojo, mecca and grosvenor,I was vip at playojo and had just
been made a vip at mecca,
Fast forward a week,I have lost vip status at playojo, and both my mecca and grosvener accounts have been suspended.
As far as I know I have done nothing wrong at playojo,took quite a few of their free spin promos and was actively encouraged to with emails but always made sure I played free spin winnings for a long time before withdrawing and also made
deposits without claiming promos.Since losing vip status I no longer get any free spin promos and have chatted to them twice, just getting stock answers and no reply to the question why.
Contacted Mecca to find out why the account ws suspended, they said they needed to speak to me before the suspension
was lifted, told them it was the 4th time they had done it and it had taken weeks for it to be sorted each time,they promised
to phone me within 10 minutes,call never came.
Give me the wild west we used to have,never had any problems,you deposited what you liked, got paid every withdrawal if
you played at well established casinos.now we have to more or less beg to be allowed to play, watch every deposit to make
sure we dont trigger SOW,s
Really ready to pack up totally but hard to do it after 20 years of online gaming.

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[Davey86]

Not expecting any sympathy,just saying how difficult the current situation is with online gaming and how hard it is
to gamble in peace.
A week ago I was a happy bunny, have accounts at playojo, mecca and grosvenor,I was vip at playojo and had just
been made a vip at mecca,
Fast forward a week,I have lost vip status at playojo, and both my mecca and grosvener accounts have been suspended.
As far as I know I have done nothing wrong at playojo,took quite a few of their free spin promos and was actively encouraged to with emails but always made sure I played free spin winnings for a long time before withdrawing and also made
deposits without claiming promos.Since losing vip status I no longer get any free spin promos and have chatted to them twice, just getting stock answers and no reply to the question why.
Contacted Mecca to find out why the account ws suspended, they said they needed to speak to me before the suspension
was lifted, told them it was the 4th time they had done it and it had taken weeks for it to be sorted each time,they promised
to phone me within 10 minutes,call never came.
Give me the wild west we used to have,never had any problems,you deposited what you liked, got paid every withdrawal if
you played at well established casinos.now we have to more or less beg to be allowed to play, watch every deposit to make
sure we dont trigger SOW,s
Really ready to pack up totally but hard to do it after 20 years of online gaming.

Sign up to a casino with an active helpful rep on here so everything can be sorted Twice as fast,
That’s the thanks you get for all your deposits

 

[pinnit2014]

It’s varying one week to the next. Just had a good run on Bonanza so probably been depositing more than normal but not THAT much more; got an email from Redbet to say a ‘Guardrail’ has been put on account; a guardrail? That sounds quirky. So glad people are looking out for me

So, half expect the ‘pls send in your bank statements’: which isn’t happening.

Maybe it’s time to support the local land based in the near future

 

[irish-ranger]

Sign up to a casino with an active helpful rep on here so everything can be sorted Twice as fast,
That’s the thanks you get for all your deposits

He’s already tried that at @shadow123 why don’t u just stick to the likes of WH/paddy power ETC u won’t be constantly be getting hit with SOW.

 

[Davey86]

It’s varying one week to the next. Just had a good run on Bonanza so probably been depositing more than normal but not THAT much more; got an email from Redbet to say a ‘Guardrail’ has been put on account; a guardrail? That sounds quirky. So glad people are looking out for me

So, half expect the ‘pls send in your bank statements’: which isn’t happening.

Maybe it’s time to support the local land based in the near future

A Guardrail! Whatever next a slot chaperone during your playtime so ask you if you really want to increase bet or switch games because this high variance slot hasn’t paid yet but it might

 

[9HOURSAWAY]

Not expecting any sympathy,just saying how difficult the current situation is with online gaming and how hard it is
to gamble in peace.
A week ago I was a happy bunny, have accounts at playojo, mecca and grosvenor,I was vip at playojo and had just
been made a vip at mecca,
Fast forward a week,I have lost vip status at playojo, and both my mecca and grosvener accounts have been suspended.
As far as I know I have done nothing wrong at playojo,took quite a few of their free spin promos and was actively encouraged to with emails but always made sure I played free spin winnings for a long time before withdrawing and also made
deposits without claiming promos.Since losing vip status I no longer get any free spin promos and have chatted to them twice, just getting stock answers and no reply to the question why.
Contacted Mecca to find out why the account ws suspended, they said they needed to speak to me before the suspension
was lifted, told them it was the 4th time they had done it and it had taken weeks for it to be sorted each time,they promised
to phone me within 10 minutes,call never came.
Give me the wild west we used to have,never had any problems,you deposited what you liked, got paid every withdrawal if
you played at well established casinos.now we have to more or less beg to be allowed to play, watch every deposit to make
sure we dont trigger SOW,s
Really ready to pack up totally but hard to do it after 20 years of online gaming.

So many rules now, especially around kyc and sow, there're sucking the joy out of what should be a fun leisure experience (provided it's done in a responsible way of course)
Every time you log on and see a message waiting for you in the 'my account' section your heart sinks as you wonder what fuckery awaits!
I play a lot less now than I used to tbh as I Iike to play reasonably high stakes quite a bit of the time and I'm sick of being constantly checked on and I resent having to divulge personal financial information, that's why Video Slots and Casumo both got fucked off by me, just too intrusive!

 

[pinnit2014]

Yeah, think Irish is right; whilst I’m not a big WH/PP fan, I think if you’re gonna be loading up semi decent amounts then you’re best to stick with the likes of them. The Maltese are sowing on 30 quid withdrawals for Christs sake

 

[shadow123]

Guardrail ? thats a new one.
What gets me is that they have an obsession with deposits without taking winnings into account,
I have a dedicated gaming account with a healthy balance which I reluctantly submitted to all the casinos
showing all deposits and withdrawals which proves i can comfortably afford to deposit what i do due
to winnings, I have won 5k at mecca then deposited £500 and had the account suspended until i can convince
them i could afford to deposit that amount, crazy.

 

[shadow123]

So many rules now, especially around kyc and sow, there're sucking the joy out of what should be a fun leisure experience (provided it's done in a responsible way of course)
Every time you log on and see a message waiting for you in the 'my account' section your heart sinks as you wonder what fuckery awaits!
I play a lot less now than I used to tbh as I Iike to play reasonably high stakes quite a bit of the time and I'm sick of being constantly checked on and I resent having to divulge personal financial information, that's why Video Slots and Casumo both got fucked off by me, just too intrusive!

fuckery awaits , love it

 

[shadow123]

Dont think you are safe depositing large amounts anywhere now, The UK will soon be as bad as Malta with
another raft of regulations on the cards following the latest bullshit research report.
We have £2 stake limits to look foward to, thats a cert before the end of the year,not too bothered as it rarely
ends up well for me betting above that,but its going to fuck online gaming up big time.

 

[dealer wins]

Shadow I feel your pain. Ive had that Grosvenor BS, literally asking me 100s of questions about minute aspects of my slots play. For example why I played a certain slot (Rise of Merlin if I remember) twice as quickly as another slot, asking exactly why I made a 2nd deposit when I lost the one an hour ago.

Literally asking BS questions, and had nearly the same load of absolute shyte from Bet365 last year too.

I keep saying it, but UK players desperately need a reliable unlicensed casino, like we have Pinnacle for sportsbetting.

 

[pinnit2014]

Not missing much with Grosvenor...just had a whopping 10% bonus deposit offer in; woweeee. If a place can't offer at least 50% they should really just not offer anything at all.

And now at 3.5k spins w/o a bonanza bonus there, so kinda wish they would block my a/c.

May i also add, regarding Redbet and their patronising Guardrail....they still allow you to reverse. Shower of chancers.

 

[Robert Rabbit]

Dont think you are safe depositing large amounts anywhere now, The UK will soon be as bad as Malta with
another raft of regulations on the cards following the latest bullshit research report.
We have £2 stake limits to look foward to, thats a cert before the end of the year,not too bothered as it rarely
ends up well for me betting above that,but its going to fuck online gaming up big time.

It will certainly make it more difficult to beat wagering terms. Trying to get big enough wins on £2 stakes to beat thousands of pounds of wagering will be interesting.

 

[orion]

I keep saying it, but UK players desperately need a reliable unlicensed casino,

THIS
(and not only for UK players, tbh)

 

[shadow123]

Chatted to mecca again today, they said the safer gambling team might contact me sometime next week,
so I told them to close the account and if the team actually bothered to contact me i might reopen it.
Have made 13k from mecca and grosvenor combined so its cash they will not get back.
The casinos do have a lot to put with the regulations but dont help themselves, if I owned one and had a customer depositing the amounts i did, i would bend over backwards to keep them happy.
Just got playojo left now, they dont seem to want me and will probably get snotty at some stage and demand
more crap, that will be the end of my online gaming .

 

[shadow123]

THIS
(and not only for UK players, tbh)

Totally agree but think if one is set up the UKGC will just stop the payment provders allowing deposits to them.
They really are determined to kill it all off.

 

[pinnit2014]

‘Might’

‘sometime’

Think those words tell you all you need to know about how much they wanted to keep u ;-)

 

[goatwack]

Guardrails were just the beginning of casinos' new "we care a lot" initiative. Pretty swish if you ask me

Word on the street's that they have EVEN BETTER safety protocols coming up

Introducing:

SpoonGuard

PottyProtect

&

SuckleSafety

 

[ternur]

Guardrail

Guardrail ?

PottyProtect
&
SuckleSafety

A word learned is a beer earned.

 

[asidea]

Chatted to mecca again today, they said the safer gambling team might contact me sometime next week,
so I told them to close the account and if the team actually bothered to contact me i might reopen it.
Have made 13k from mecca and grosvenor combined so its cash they will not get back.
The casinos do have a lot to put with the regulations but dont help themselves, if I owned one and had a customer depositing the amounts i did, i would bend over backwards to keep them happy.
Just got playojo left now, they dont seem to want me and will probably get snotty at some stage and demand
more crap, that will be the end of my online gaming .

Paddy power suspended my acc. weeks ago, thats because i happened to chat @bingo, saying i'm a slot addict lol. It was a joke, as others in chat was saying the same things..as i did..i am a so on so forth....They told me the same thing that someone will ring me. It was from the gambling responsibly complaince team.I must set a gambling limit, so i agreed with the agent to do that, and they lifted the suspension. I don't deposit much @Paddy power, just an occasionally £5 or £10, so suspension is abit strange.

Therefore. do take the call @Mecca if you want your acc. to remain open, just a chat afterall.

 

[shadow123]

yep its only a chat but through circumstances i am not always able to take calls on the mobile unless i know they are coming, if you miss a call from mecca you cant call them back,you lose your place in a very long
queue,honestly took weeks for them to call me once and i dont see why i should waste my time going on
chat to try and get a call which is the only way i managed to get the last one.
I mean come on, we are the customers,they should be chasing us up not vice versa.

 

[pinnit2014]

It's almost like trying to gain access to a lucrative secret society - we may call you, we may not, but always be alert and the reward is....we will probably, maybe, we're not sure take your money. Eh?

 

[Davey86]

It's almost like trying to gain access to a lucrative secret society - we may call you, we may not, but always be alert and the reward is....we will probably, maybe, we're not sure take your money. Eh?

Someone surely must have Masonic Freemason powers who we can call upon

 

[asidea]

yep its only a chat but through circumstances i am not always able to take calls on the mobile unless i know they are coming, if you miss a call from mecca you cant call them back,you lose your place in a very long
queue,honestly took weeks for them to call me once and i dont see why i should waste my time going on
chat to try and get a call which is the only way i managed to get the last one.
I mean come on, we are the customers,they should be chasing us up not vice versa.

Tough on you..its a sorry state this gambling industry and its bsss..I don't like @Mecca myself, i used to have a acc. there but that was more then 10 years ago, i remember vaguely, they send me a email that mentioned, if acc. is inactive over a certain period, a admin fee is applicable. To me that is wrong, so i ignored email, and just let them close my acc.

 

[pinnit2014]

Someone surely must have Masonic Freemason powers who we can call upon

Paging FordPlay as we speak

 

[aceking123]

Well something is going on I've now had 6 sow requests in last ten days including a casino I've been a member of for 15 years, white hat have also requested it, I have three accounts left now, I refuse to send in those requests as it's none of there business what I earn & my bank statement isn't for any casino.
So it looks like it's the start of nanny state & many casinos shall be leaving the UK, I doubt many players can show recycled funds from winnings from another casino which are used mostly. I think lock down has a lot to do with it, with punters opening new accounts because they cant play or bet at bookies.

 

[dealer wins]

6 SOWs in 10 days, this whole thing is becoming farcical.

 

[shadow123]

Give it a month and a SOW will be required to be submitted on registration and all existing players will
have to send one as well, they have gone enforcement crazy this year,wonder if any single person involved
with drawing the regs up has ever played online or has any knowledge of the industry.
Wish they had just stuck to setting payouts in arcades and bingo halls (even that they fucked up) ,they
certainly have no idea what damage they are doing to online gaming and what an ordeal they are making
for players, all in the name of do gooders making trying to make a name for themselves protecting a tiny
minority of players who cant control their gambling and will only find another way of fucking their lives up,

 

[aceking123]

Its beyond a joke i do understand money laundering, problem is they're using it for wrong purposes including hiding behind they have a legal obligation to comply with UKGC , i had £3000 withdrawal stuck because i refused to send in bank statements went on for a couple of weeks, in the end i said if you have evidence to show im money laundering then please send all the details to police/authorities, failing this you need to settle my withdrawal, they did honour it & paid.
Again i closed the account, another thing to be aware of this new thing is where they close your account & make it out like you've self excluded nothing to do with account closure because you have refused to send in docs of SOW, many casinos are at it, i doubt any casino is clean in uk anymore because its coming mark my words something is going on........

 

[goatwack]

So ultimately one puts the onus on casinos to prove one's a money launderer, or else they pay up.....

Could set an interesting marker for a lot of casinos who have been acting as bully boys for a while now

 

[aceking123]

So ultimately one puts the onus on casinos to prove one's a money launderer, or else they pay up.....

Could set an interesting marker for a lot of casinos who have been acting as bully boys for a while now

Sort of, i stated that i would have no problem whatsoever supplying the information they required to police/authorities , but did have a problem with sending them it, so clearly someone looked at it & decided they would pay all of a sudden.

 

[dealer wins]

At the end of the day no one can "afford" gambling. We all gamble because we want to win, whether its at the physical casino, online or on a cruise ship etc No one goes on slots in fun mode for 3 hours "entertainment"

No gambler I thinks, I know I will spend exactly £200 a week on slots.

Personally, I may play several evenings in a row, or not at all for a few weeks. It depends on if I fancy it, maybe me and the missus fancy a joint session, or Ill have an online session with one of my gambling mates where we use 2 computers and share each others screens.

Gambling is not like the weekly shop, and affordability cannot be assessed like that.

My SOW is the fact the debit card transaction was approved, end of story.

 

[asidea]

Sort of, i stated that i would have no problem whatsoever supplying the information they required to police/authorities , but did have a problem with sending them it, so clearly someone looked at it & decided they would pay all of a sudden.

It's probably getting the police/authorities involved that's scaring them, guess they don't want to be investigated either

 

[slot_zombie]

What's coming down the pike is a lot worse than what we have now. Current UK plans under consultation are:

1. Complete removal of autospin
2. Max £2 stake
3. Mandatory deposit limits based on affordability assessments
4. Reduction of "game intensity" (ie fun) - no more "heartstoppers" , reduction of spin speed, no turbo spin, no celebration of less than 1x win

It will just be a handful of nanny casinos and bookies left, a hollowed out experience not worth bothering with. Whatever, at least my fishing and PS4 will be left alone ..

 

[Playford7]

What's coming down the pike is a lot worse than what we have now. Current UK plans under consultation are:

1. Complete removal of autospin
2. Max £2 stake
3. Mandatory deposit limits based on affordability assessments
4. Reduction of "game intensity" (ie fun) - no more "heartstoppers" , reduction of spin speed, no turbo spin, no celebration of less than 1x win

It will just be a handful of nanny casinos and bookies left, a hollowed out experience not worth bothering with. Whatever, at least my fishing and PS4 will be left alone ..

Oh so loads too look forward too..
the £2 max spin I’ve no issues with at all, agree with that totally.

also agree If you can’t justify your spending then you should be asked. I mean if I ask for a loan or anything they check I can afford to pay it back and sorry that’s the right way to do things.

onto 3.. that is just pointless..
Check a players affordability before being able to deposit, then after that let the player do as he or she pleases.

 

[shadow123]

What's coming down the pike is a lot worse than what we have now. Current UK plans under consultation are:

1. Complete removal of autospin
2. Max £2 stake
3. Mandatory deposit limits based on affordability assessments
4. Reduction of "game intensity" (ie fun) - no more "heartstoppers" , reduction of spin speed, no turbo spin, no celebration of less than 1x win

It will just be a handful of nanny casinos and bookies left, a hollowed out experience not worth bothering with. Whatever, at least my fishing and PS4 will be left alone ..

1) just get an autoclicker or or a stupid bird that pecks at a picture of a worm stuck over the start button

2) ok with it on slots, easy to lose a grand on £2 spins,if its expanded to all games, like table games, slingo and evolution, bye bye casinos.

3) Ties in with SOW on registration,which I think will definatly come,could actually be the right thing to
do as the existing rules are abused by a lot of casinos,and players cannot deposit and play as they wish
with risking suspensions.Would force the casinos to up their game and take a more measured approach
if they want new players.

4) load of shite, does nothing to address problem gambling

Something not mentioned is scrapping VIP incentives, thin end of the wedge, it will be expanded to cover
all bonuses promotions and cashback for every player.

Another possibility is mandatory session time limits,less play, less loss .. and less fun.

Notice how many players are saying they will close their accounts with casinos that demand SOW stuff.
Those players will have nowhere to play in the very near future,I am in the same boat now, I wont be joining
any new casino and will never send sensitive data to them again,should never had sent it in the first place.

 

[pinnit2014]

1) just get an autoclicker or or a stupid bird that pecks at a picture of a worm stuck over the start button

2) ok with it on slots, easy to lose a grand on £2 spins,if its expanded to all games, like table games, slingo and evolution, bye bye casinos.

3) Ties in with SOW on registration,which I think will definatly come,could actually be the right thing to
do as the existing rules are abused by a lot of casinos,and players cannot deposit and play as they wish
with risking suspensions.Would force the casinos to up their game and take a more measured approach
if they want new players.

4) load of shite, does nothing to address problem gambling

Something not mentioned is scrapping VIP incentives, thin end of the wedge, it will be expanded to cover
all bonuses promotions and cashback for every player.

Another possibility is mandatory session time limits,less play, less loss .. and less fun.

Notice how many players are saying they will close their accounts with casinos that demand SOW stuff.
Those players will have nowhere to play in the very near future,I am in the same boat now, I wont be joining
any new casino and will never send sensitive data to them again, should never had sent it in the first place.

I think, if you're putting decent amounts through, it's probably best to stick with who you have an a/c with the longest - in theory, a longer customer relationship (they can see past deposits/play etc) should mean you're viewed as lower risk than if you sign up on Monday and start spunking large amounts from the off - having said that, it's all theory, because they just seem to make it up on the go.

I don't have a problem with VIP schemes but others seem to have them in the rifle scope. Only really been a proper VIP in 2 places when i used to roll higher - did it make me play there, rather than casino B? Of course it did - why deposit at B when A was giving me something for the same thing? Did the casino send me offers hoping I'd take them up on it? Er, yeah.

They'll be gone this time next year i reckon or, if they still exist, you'll definitely need to supply your entire credit file to the casino.

 

[pinnit2014]

Just found out that the, ahem, guardrail, is actually a 20 quid a month deposit limit.

Gonna need to be lucky to catch GOLD on 5 Bonanza Spins.

 

[shadow123]

bout 66p a day then,should last 30 seconds on hugo goal