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Table of Contents
Casilando Casino Review
A straightforward casino from 2017 with strong licensing
Casinomeister's Verdict
Casilando Casino is a brand that’s been around since 2017, meaning they had enough time to feel the players’ pulse and roll out all the features that strike the right cord. At this point, it seems like they did something right. They’ve got a strong lineup of providers, both the UKGC and the MGA license, and an extensive game library, with a strong focus on slots.
Still, Casilando isn’t entirely without fault, as their reverse time can take as long as 2 days, and their VIP club doesn’t inspire confidence in terms of transparency.
If you can get past that, Casilando is worth giving a go. In case you’ve already done that at some point in time, chime in on the forums.
120+ software providers
Pros
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120+ software providers
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Strong licensing
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Extensive game library
Cons
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Invite-only VIP club
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Reverse time of up to 48 hours
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First look
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First look
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Casilando Casino Bonuses and Promotions
The Casilando Casino’s promotional offers largely depend on your location, so take the information mentioned in casino reviews online with a grain of salt. From where we’re at, we’ve spotted a standard welcome bonus with some free spins on the side. This could look different for you.
Anyhow, whichever casino bonus you set your mind on, most will be tied to 35x wagering requirements, except if you’re coming from the UK, where the maximum wagering requirements casinos can impose is x10.
VIP and Loyalty Programs
Casilando Casino’s VIP program is an invitation-only kind of deal. Essentially, they promise someone will contact you once you reach the required level. If you asked us, this sounds like a pie-in-the-sky kind of thing. Could be real, but there’s a chance they keep bumping up the requirements for getting in without you even realizing it. So, just stay sharp and don’t get too focused on chasing perks just to earn them.
Banking & Payment Methods
Casilando Casino supports 15+ payment options in total, though methods such as Pix, Santander, WebPay, and Pago Effectivo aren’t exactly available all over the world, so if you’re not located in Latin America, you may not see them at all. Apart from those, you’ll see the usual suspects: Visa, Mastercard, Maestro, Paysafecard, Skrill, Neteller, PayPal, and the like.
They’ve capped both minimum deposits and minimum withdrawals at £20, while maximum withdrawals sit at £5,000/week, unless you’re from the UK. UK players don’t have to worry about maximum withdrawals as the UKGC regulatory requirements prevent casinos from capping withdrawals.
Withdrawal times are more or less industry standards. E-wallets usually take about 48 hours, card withdrawals can take up to 5 days, and bank transfers can take as long as 7 days.
Responsible Gaming
Casilando takes responsible gambling very seriously. You’ll find yourself able to take advantage of a number of responsible gambling tools and resources, including setting a deposit limit, as well as opting for self-exclusion, when necessary. All of these responsible gambling tools can be self-managed — a big plus point in our eyes.
Customer Support at Casilando Casino
The easiest way to reach the customer support team is through the live chat widget. Depending on where in the chat queue you are, you’ll probably be connected with a support rep within a few minutes. Each time we did that, our queries were handled really competently, so kudos for that.
There’s also the option to reach Casilando’s support team via email. But since they say email responses may take up to 24 hours during busy times, it’s hard to see why anyone would choose email over chat.
Casilando Casino Experience and Features
It seems as if Casilando went after a clean and easy on the eye aesthetic — something we don’t get to see every day in the online casino industry. Honestly, it’s way better than flashy banners jumping right at you from every corner of the website. So no complaints there.
In the features department, nothing but the bare bones. There’s the search bar that lets you look for games based on features and game providers, but nothing beyond that.
Casilando also doesn’t have a dedicated Casilando mobile casino app, but the website is fully mobile-optimized. Meaning, you’ll be able to play most of their games from your mobile device browser.
Brand games
Game Providers
Casilando Casino joined forces with 120+ providers, many of which are well-known world-leading names in the industry. These include studios such as BGaming, Big Time Gaming, Evolution Gaming, Ezugi, NetEnt, Pragmatic Play, and around 100 others. They also didn’t run away from smaller and more niche names, which typically means you won’t lack variety.
Casilando Casino Slots
Casilando’s slots library abounds with all sorts of slots, including staple titles like Fishin Frenzy, Gates of Olympus, Fire in the Hole, Rise of Olympus, and the like.
They’ve also got some limited filter options, mostly based on features such as Megaways, Buy Feature, Cluster Pays, Mega Symbol, and Sticky Wilds.
Live Casino
The live casino section at Casilando is mostly populated with Evolution Gaming, Pragmatic Play, and Ezugi titles. You’ll find a wide range of live dealer games to pick from, including favorites like Sweet Bonanza Candyland, Power Blackjack, Lightning Roulette, Snakes and Ladders, Auto Roulette, and Speed Baccarat.
About the Casilando Casino Team and History
Casilando Casino was launched in 2017 as part of the esteemed White Hat Gaming group that’s behind a dozen of other casinos, including Hello Casino, Playgrand Casino, and Karamba Casino.
Casilando is also very well-licensed, as they hold gaming licenses from the UK’s Gambling Commission and the Malta Gaming Authority.
Still, their list of restricted countries is far from short, so there’s no guarantee that you’ll be able to access their website from every location.
Complaints and Track Record
When putting this review of Casilando together, we didn’t come across any serious complaints here at Casinomeister. From what we saw on the rest of the web, it looks like the casino has a solid track record.
Of course, some players do run into issues, but for the most part, these appear to be dealt with quickly.
Natasa has been writing and editing for four years, dipping her toes in different industries to polish her craft.
When she’s not quenching her thirst for shaping sentences, Natasa is often seen dissecting online gambling platforms — looking in every nook and cranny to ensure players always know what they’re signing up for before they give a casino a spin.
An introvert by nature, she prefers the quiet company of her cacti, often staring at them to ensure they thrive — just like the content she produces.