DrueckGlueck Casino Review

    A secure UK and EU-facing online casino with a responsive forum rep

    Written By: Chloe Thompson
    Affiliate Disclosure Affiliate Disclosure Our content contains affiliate links and, yes, we may earn a commission if you sign up or deposit through them. At Casinomeister, we’ve been an advocate of fair play since 1998 so you can rest assured we don’t endorse just anyone. We only back operators who are licensed, regulated, and have passed our no-nonsense vetting process. Gamble responsibly, know the rules, and make sure you’re of legal age in your country.

    Casinomeister's Verdict

    DrueckGlueck is another Skill On Net casino, with plenty of payment methods that offer secure and fast deposits and withdrawals. The daily and monthly promotions ensure that the bonus page is always fresh and the selection of 80+ game providers means you won’t find a shortage of games to play. They also have one of the most responsive forum reps, so any problems you run into should be easy to resolve.

    See our DrueckGlueck casino review below for a closer look.

    Casinomeister Accredited casino

    8.5 /10
    Our Rating
    8.5 /10
    Player Rating
    General
    Games
    Payment
    Customer Support
    Responsible Gambling
    Website
    drueckglueck.com
    Year established
    May 2014
    Languages
    Danish, English, German, Norwegian, Swedish
    Owned By
    Skill On Net Limited
    CM Year Accredited
    ​​ An Accredited Casino is vetted by our community and recognized for fairness, transparency, and player-first practices
    January 2016
    Loyalty program
    Yes
    Affiliate program
    EGO Affiliates
    Mobile App
    Android, iOS
    Game software
    Blueprint Gaming, Red Tiger Gaming, Play'n GO, Evolution Gaming, Wazdan, Pragmatic Play, Bragg, Playson, Spinomenal, Gamomat, Playtech, Games Global, Quickspin, Nolimit City, Booming Games, IGT, Yggdrasil Gaming, Hacksaw Gaming, Red Rake Gaming, Relax Gaming, NetEnt, Push Gaming, Big Time Gaming (BTG), Lightning Box Games, Elk Studios, Thunderkick, Bally Technologies, Habanero, 4ThePlayer, Foxium
    Game type
    Baccarat, Blackjack, Bingo, Lottery, Poker, Video Poker, Roulette, Scratch Cards, Video Slots
    Deposit Methods
    Aktia, Apple Pay, AstroPay, Bank Transfer, Interac, Klarna, MasterCard, MobilePay, MuchBetter, Nordea, Op-Pohjola, PayPal, Paysafecard, Payz, S-Pankki, Siru Mobile, Skrill, Swish, Trustly, Verkkopankki, Visa
    Currencies
    CAD, DKK, EUR, GBP, SEK
    Withdrawal fees
    No
    Weekend Cashouts
    No
    Withdrawal Methods
    Aktia, Apple Pay, Bank Transfer, Interac, Klarna, MasterCard, Nordea, Op-Pohjola, PayPal, Payz, S-Pankki, Skrill, Swish, Trustly, Verkkopankki, Visa, Wire Transfer
    Payout limits
    €10,000 /month (No limit for UK players)
    Minimum withdrawal amount
    €20

    Withdrawal Times
    Pending time
    0-72 Hours
    Card Payments
    1-7 Days
    Crypto Payments
    No
    E-wallets
    0-24 Hours
    Bank transfers
    1-7 Days
    Support languages
    English, Danish, Swedish, German
    FAQ
    Yes
    Live Chat
    Limited hours
    Forum Representative
    EGO
    Deposit Limit Tool
    Yes
    Wager Limit Tool
    No
    Loss Limit Tool
    No
    Time/session Limit Tool
    No
    Self-exclusion Tool
    Yes
    Cooling off/time out tool
    Yes
    Reality check tool
    Yes
    Self Assessment Test
    Yes
    Withdrawal lock
    Yes
    Self-Exclusion Register Participation
    Yes
    RESTRICTED

    From the Desk of Max Drayman

    MaxD | Complaints Manager avatar

    Zero complaints at Casinomeister regarding DrueckGlueck in a good many years, and anything we see pop up on the forums is dealt with promptly. The casino rep on the Casinomeister forums is quite responsive which helps considerably. Self-exclusion procedures are a little vague but not worrisome. Complaints end up at eCOGRA (if necessary) which is well and good. Overall we’d say players are good to go. :+1:

    Pros

    • Plenty of deposit and withdrawal methods

    • 80+ game providers

    • Daily and monthly bonuses

    • Strong licensing jurisdictions

    • Fantastic forum rep

    Cons

    • Low monthly payout limits (non-UK players only)

    • Limited live chat hours

    DrueckGlueck Casino Bonuses and Promotions

    The DrueckGlueck bonuses are impressive, offering a range of seasonal, ongoing, monthly and daily rewards. To keep the promotions simple, they focus on free spins bonuses, while high-roller bonuses, match deposit bonuses and no deposit bonuses will be less frequent.

    If you’re looking to find out more about how the bonus works and read the small print – which we always recommend doing – there is a dedicated bonus policy located in the footer. On the whole, the bonus terms and conditions look to be fair and transparent. We recommend double checking which games are eligible and contribute towards wagering requirements before you begin, but apart from that, you’re pretty much set!

    VIP and Loyalty Programme

    The DrueckGlueck VIP programme and loyalty programme are separate but connected. The loyalty programme is a level-based scheme where you unlock rewards over time. The VIP programme operates on an invite-only basis, but once you receive the invitation via email, you can expect the usual VIP rewards. Think account managers, increased limits, VIP tournaments and personalised rewards. 

    Banking & Payment Methods

    The payment methods at DrueckGlueck offer flexibility, with over 20 deposit and withdrawal methods. These include e-wallets, debit cards, and bank transfers. This is not a crypto-friendly casino, but you can find some alternatives on our crypto casino list.

    If you’ve selected an e-wallet withdrawal, you can expect to receive your payment within 24 hours, while bank transfers and physical cards may take longer to process. Sadly, the casino doesn’t process withdrawals on weekends. Moreover, the 10,000 EUR monthly withdrawal limit for non-UK players is on the low side, and that may turn some people away.

    Before you get started, you’ll be requested to complete Know Your Customer (KYC) verification by submitting proof of identity, address and payment documents. These should be submitted ASAP via the ‘Upload Docs’ page in the ‘My Account’ section. Keep in mind that if verification is not properly processed, you will not be able to process any winnings.

    Average Based on 9 real users

    REQUEST DATE
    COUNTRY
    BANK METHOD
    REVERSE TIME
    PAYOUT HRS:MIN
    ID REQUIRED
    WEEKEND REQUEST
    AVERAGE
    20:0
    33:39
    13 December, 2015
    United Kingdom
    Debit Card
    14:00
    58:00
    No
    No
    27 December, 2015
    United Kingdom
    Neteller
    8:00
    8:00
    No
    No
    30 December, 2015
    United Kingdom
    Neteller
    12:00
    12:41
    No
    No
    30 December, 2015
    United Kingdom
    Neteller
    3:00
    3:38
    No
    No
    30 December, 2015
    Norway
    Skrill
    96:00
    96:00
    No
    No
    COMMENTS Payment may have been delayed by me not giving them an alternative payment method until a few days later.

    Responsible Gambling

    DrueckGlueck Casino takes a firm stance when it comes to responsible gambling. There is a dedicated responsible gambling page located in the footer, where players can find related information. You can set financial limits to manage your bankroll, control your play time via short-term cool-off, or self-exclude if you think your gambling habits are becoming harmful.

    Customer Support at DrueckGlueck

    The DrueckGlueck customer support is located in the ‘Help’ section, and this is where you can find the FAQs, the email address and live chat support. The FAQs are helpful at answering questions about payment methods, games and bonuses, so it would be worth checking those out before reaching out to customer support.

    If you are unable to find what you are looking for using the FAQs, you have two alternative options. If you are using the site between the hours of 6AM-12AM GMT, then feel free to load up the live chat support. Although it is disappointing that the live chat hours are limited, the customer support team are experts and quickly resolve any issue thrown their way. The email support team is your best bet when the live chat is offline.

    DrueckGlueck Experience and Features

    DrueckGlueck offers a user-friendly and engaging experience. The site is clean with a sleek and glossy design, there are powerful search features to take advantage of, and the footer is home to all relevant information you’d need.

    The casino also works great on mobile, regardless of whether you’re playing via browser or opt to download the DrueckGlueck dedicated mobile app. It’s compact, tidy, and worked without any problems in our experience. It’s easily one of the better mobile casinos we’ve reviewed.

    Brand games

    DrueckGlueck Game Providers

    DrueckGlueck features over 80 game providers, which include familiar faces, such as Play’n GO, Evolution, Pragmatic Play and NetEnt. This ensures a broad selection of high-quality slots and live games that you’re unlikely to get tired of.

    DrueckGlueck Slots

    The slots at DrueckGlueck are the main focus and are neatly presented in the ‘Slots’ section. It’s fronted by a mix of popular and exclusive games: Big Bass Bonanza and Book of Books were among the most popular slots, while Emerald King Wheel of Wealth and Fish Trio were some of the exclusive games. 

    The casino has some useful search features, as you can filter games by providers, volatility, number of reels, and more. We are always happy to see this, as too many casinos are just content to jumble games into pre-made categories and call it a day with basic title search.

    Live Casino

    DrueckGlueck completes their selection of games with a live casino, covering baccarat, blackjack, poker, roulette and game shows. They include staple studios like Pragmatic Play Live and Evolution, so you’ll find all the best and most popular titles here.

    About the DrueckGlueck Team and History

    DrueckGlueck launched in 2014 and it’s run by Skill On Net. Sister casinos include EU Casino, Slots Magic Casino and RedKings Casino, among many others.

    They have secured licenses with the UKGC, Danish Gambling Authority (DGA), Swedish Gambling Authority and Gemeinsame Glücksspielbehörde der Länder (GGL), which are some of the strictest regulators in the world. 

    Additionally, DrueckGlueck passed the Baptism by Fire test in 2016 to become a Casinomeister Accredited casino. They have held this status since then, demonstrating their commitment to its players.

    Complaints and Track Record

    As an Accredited casino here at Casinomeister, DrueckGlueck has proven to be trustworthy, reliable, and a safe option for players. We have received no notable complaints associated with the brand. If you do run into an issue, a quick ping to their forum rep should do the trick.

    Chloe is new to writing about online gambling platforms but storytelling has played a key role in her life for as long as she can remember. With a love of research and strong attention to detail, Chloe enjoys getting to the heart of an online casino to find out what makes it unique.

    Chloe can usually be found with her nose buried in a book, discovering new worlds one page at a time.