EuroPlay-Malta Review

    No Pay, No Customer Service

    Written By: Casinomeister

    Casinomeister's Verdict

    1 /10
    Our Rating
    1 /10
    Player Rating
    General
    Games
    Payment
    Customer Support
    Responsible Gambling
    Website
    europlay-malta.com
    Year established
    2009
    CM Year Accredited
    No
    Loyalty program
    No
    Game software
    No softwares available
    Withdrawal fees
    No
    Weekend Cashouts
    No

    Withdrawal Times
    Pending time
    N/A
    Card Payments
    No
    Crypto Payments
    No
    E-wallets
    No
    Bank transfers
    No
    FAQ
    No
    Live Chat
    No
    Deposit Limit Tool
    No
    Wager Limit Tool
    No
    Loss Limit Tool
    No
    Time/session Limit Tool
    No
    Self-exclusion Tool
    No
    Cooling off/time out tool
    No
    Reality check tool
    No
    Self Assessment Test
    No
    Withdrawal lock
    No
    Self-Exclusion Register Participation
    No
    RESTRICTED

    First Impression

    Software provider: Who Knows
    Licensing Jurisdiction: None
    Parent Company: Internet Finance Service S.L.,
    Associated Casinos:
    http://www.europlay-malta.com

    Added 12 April 2011

    Lights on – nobody home…

    Europlay-Malta is not paying players, is ignoring player issues and third-party efforts to raise those issues on the player’s behalf. Players are strongly advised to avoid this casino.

    Original Complaint:
    I made 3 cashouts from this casino several months ago. After much much chasing they asked for my bank details, however I have not been paid. This was the only email they sent, in all that time – saying they could not return my money to moneybookers, and required my bank number to make a bank payment. This was on 30 November. Since then they have ignored all emails. However, this week they have launched a new download casino. So they still operate but they have no intention of paying. They casino is linked to Europlay Sportwettcafes in Austria, licenced in Spain and seems to be run from Costa Rica.These are the cashouts, still showing in my account:2010-10-30 11:58 €100 Withdraw pending
    2010-09-17 21:35 €577.5 Withdraw pending
    2010-08-18 10:57 €500 Withdraw pendingAs you can see, the oldest is from August 2010. Total=1175.5 euros.

    We made three attempts to contact this casino. No response.

    Avoid this casino at all coasts.

    EuroPlay-Malta Bonuses and Promotions

    The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.