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Table of Contents
Hollywoodbets Casino Review
UK-licensed casino with a nice set of bonuses and mostly swift withdrawals
Casinomeister's Verdict
Hollywoodbets launched in 2019, and while it doesnât leave as strong an impression as the name might suggest, the casino still has a lot of stuff going for it. All types of casino games are available, thereâs a full range of payment methods including cards, e-wallets, and prepaid vouchers, and the bonus lineup is more diverse than what weâre used to seeing at UK-licensed casinos. Most notably, the free spins welcome bonus has no wagering requirements attached, and thatâs always good to see.
On the downside, support didnât leave an amazing impression as we struggled to get accurate info out of them. We didnât spot any major downsides apart from that â some problematic PABs years ago but thatâs it. The brand maintains a high standard in the UK market and hasnât been the subject of any regulatory action by the UKGC in 5+ years.
Overall, with solid grades across the board, we have no reason to suspect thereâs anything shady going on here, and we can recommend Hollywoodbets as a safe place to play. And in case you do run into issues, remember you can voice your concerns in the forum or submit a PAB complaint.
No-wagering welcome bonus
From the Desk of Max Drayman
Weâd had a couple PABs with HollywoodBets a few years ago that were problematic but that was some time ago and there have been no issues reported or problems seen since. Licensing is very good (UKGC) and Complaints policy is solid: designated ADR is IBAS which is about as good as it gets. Two thumbs up from us!
Pros
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No wagering welcome offer
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Diverse game library with 30+ providers
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Good set of payment methods
Cons
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Support could be more helpful
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First look
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First look
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Hollywoodbets Casino Bonuses and Promotions
The bonus offers at Hollywoodbets are surprisingly diverse. The welcome offer includes no-wagering free spins, there are some extra free spins bonuses, cashback for slots, and daily missions with various bonus rewards to keep players engaged in the long term.
We found no notable issues with the terms at the time of writing, but theyâre prone to change, so always read the bonus terms carefully before claiming an offer.
VIP and Loyalty Programs
Like most casinos licensed in the UK, Hollywoodbets doesnât have any form of a loyalty or VIP program. The daily missions are as close as it gets to some kind of long-term reward scheme, but it doesnât really qualify as thereâs no progression or extra VIP privileges â just an endless stream of goals that earn you points that can be exchanged for free spins or bonus money in the point shop.
Banking & Payment Methods
We were happy to see a diverse set of payment options at Hollywoodbets. You can use debit cards (Visa and Mastercard) and bank transfers, like most casinos. Youâll also find Apple Pay and Google Pay as mobile-friendly options, several e-wallets for faster transactions (PayPal, Skrill, and Neteller), and PaysafeCard for those who prefer extra security or just more control over their spending.
Withdrawal speeds are fast for e-wallets (usually same-day), but it can take up to several days for bank withdrawals and debit cards. Fortunately, the casino supports weekend cashouts, so thereâs that at least. And as with any UK casino, there are no withdrawal limits, but there may be a fee for withdrawals under 10 GBP.
Remember that UKGC casinos require you to verify your account before youâll be allowed to play, including a proof of identity, proof of address, and a proof of your source of funds.
Responsible Gambling
Hollywoodbets does a good job when it comes to responsible gambling. The âsafer gamblingâ page kicks off with general tips on how to play responsibly, followed by links to external resources that can help anyone who might be dealing with a problem.
In terms of responsible gambling tools, you can:
- Set bet and deposit limits (which youâre prompted to do upon signing up),
- Set reality checks to keep track of play time,
- Request a time out when you need a break, and
- Activate self-exclusion if you need to step away for a longer period of time.
Remember that UKGC-licensed sites are required to comply with GAMSTOP, letting you self-exclude from all UK online casinos.
Customer Support at Hollywoodbets
You can get in touch with Hollywoodbets support via live chat or email. Live chat is available 24/7, but email support working hours are only 7 AM to 11 PM. After several test chats with the support team, we werenât too impressed. It kicks off with a primitive âAIâ chatbot that only seems to respond to specific queries, but at least it has the decency to connect you to an agent automatically when it canât answer your question.
Support agents were always polite and fast to respond, although the information we got wasnât always accurate. It was nothing catastrophic, but we expect casino support to at least be able to give precise information about the basic terms and conditions. Same story with the email: responses were quick (a few hours), but they gave us incomplete answers or misunderstood questions on several occasions.
Overall, not terrible, but thereâs definitely room for improvement.
Hollywoodbets Casino Experience and Features
With a name like âHollywoodbets,â we expected a bit more personality in the casinoâs design. However, the only allusion to Hollywood is the star in the logo, presumably referencing the Walk of Fame. Other than that, the casino has a simple white-and-purple design with largely generic casino graphics.
While there isnât anything really memorable about the visuals, at least the casino is clean and easy to navigate. The navigation bar is set at the top, letting players access different sections of the casino quickly, with additional subsections to improve the browsing experience. The search function is mostly basic, but at least thereâs filtering by volatility, and you donât even see that at many competing casinos.
Mobile players will be happy to know Hollywoodbets offers dedicated mobile apps for both iOS and Android. Youâll need to use these if you want a good mobile experience, as they didnât make even the slightest adjustments to the website to make it mobile-friendly. Fortunately, the apps are much better and are available on official app stores, so you donât need to worry about sideloading shady software.
Brand games
Hollywoodbets Casino Game Provider
There are 30+ providers available at Hollywoodbets, and theyâre all established names in the industry. From the get-go, youâll see names like Pragmatic Play, Playân GO, Games Global, NetEnt, Spinomenal, and more. Some big brands are missing, such as Amusnet or BGaming, but the selection should be more than varied enough for most players.
Hollywoodbets Slots
The selection of slots at Hollywoodbets shouldnât leave anyone wanting, and theyâre easy to browse, too. There are several categories you can use to narrow down your selection, including jackpots, megaways, Drops & Wins, crash games, and more. You can also browse slots by volatility, which is great news for anyone who has strong preferences on that front.
Live Casino
The live dealer games at Hollywoodbets are also well organized, with distinct sections for roulette, blackjack, baccarat, poker, and game shows. Youâll find a ton of rooms from established studios like Pragmatic Play Live, Evolution, and Ezugi, including a number of variants of classic casino games.
For some reason, not all games are shown in their respective category overview (e.g., you wonât find Crazy Time in the game shows section, even though itâs available when you search for it) so keep that in mind if popular games appear to be missing. Itâs definitely not something we see often in our casino reviews.
About the Hollywoodbets Team and History
Hollywoodbets is an online casino launched in 2019. Itâs the only casino operated by Hollywoodbets International UK Limited under a license from the UK Gambling Commission (no: 53028), though the parent company is based out of South Africa and operates in a few more jurisdictions, including South Africa and Ireland.
From what we can tell, the UK branch has never been the subject of any regulatory action or notable scandals, and given that the casino has been around for over 5 years, thatâs a good sign.
Complaints and Track Record
Weâve had no major issues with Hollywoodbets apart from a couple of bumpy complaints years ago, and no negative coverage in the forums either.
Turning to other complaints resolution services, Hollywoodbets UK hasnât stirred up any drama that we could find. Thereâs one unresolved complaint in the South African branch, and while itâs not a good look, it doesnât necessarily mean anything for the UK site.
Want to learn more about how we review and rate casinos? Check out our casino review methodology and the Casinomeister rating system for more insight.
Filip is a seasoned writer and editor with over 8 years of experience working in a wide variety of niches, primarily in iGaming, gaming, and SaaS. He mainly plays blackjack and slots, with a soft spot for Spinomenal and Playân GO. Apart from that, he enjoys grand strategy games, a good cup of coffee, and is an avid consumer of all genres of fiction, film, and music.
