-
Table of Contents
Pub Casino Review
A Casinomeister Accredited Casino bringing great games from world-class providers
Casinomeister's Verdict
Pub Casino is UKGC-licensed and Casinomeister-accredited, meaning safety comes first here. If you do run into any issues, though this is unlikely, the customer support team will surely promptly help.
There aren’t too many downsides to Pub Casino, though the number of payment methods they support is definitely relatively low. Still, this should not be an issue, as most popular payment methods, such as Skrill, Visa, and PayPal, are available. The other small blip is that you won’t find a coherent list of all the bonuses, but random promotions will drop in your inbox for you to claim at different times.
That aside, Pub Casino is definitely a place worth checking out. In case you already frequent this platform from time to time, let us know your thoughts on our forum page.
Casinomeister Accredited Casino
From the Desk of Max Drayman
As you’ll have seen in this review, Pub Casino is new to the scene.
Not surprisingly, there have been zero complaints to date. If and when complaints should arise, I would have no worries because the L&L team (Jan L&L is the excellent rep on our forums) are totally reliable in that they address issues very quickly, usually within hours, and players are treated fairly.
Full steam ahead!
Casinomeister Awards
Pros
-
UKGC licence
-
Casinomeister-Accredited casino
-
24/7 available customer support team
Cons
-
Few payment method options
-
No specific list of bonuses
-
First look
-
-
-
First look
-
Pub Casino Bonuses and Promotions
Promotions-wise, Pub Casino keeps its cards close to its chest. They don’t exactly make this information readily available, so you’ll have to wait for their bonus offers to land in your inbox. This means we had limited information from the very onset of putting this casino review pen to paper. Still, we didn’t miss out on the fact that you won’t be able to play any live casino game while having an active bonus. To say we were surprised by this would be an understatement. Usually, online casinos state that live casino games do not count towards wagering requirements, but it seems that at Pub Casino, live dealer games are excluded entirely.
VIP and Loyalty Programs
Unfortunately, Pub Casino does not offer a VIP programme for its players. Not to worry though, as there are plenty of other enjoyable features found at Pub Casino.
Banking & Payment Methods
Before we get into the payment information, as this is a UKGC-licensed casino, you are required to submit Know Your Customer (KYC) verification as part of the registration process. From our experience, it is best to get this out of the way so you can get back to playing. Once you confirm your identity, you will only be asked to submit further documents when your total deposits exceed €1,400, either through a single or multiple withdrawals.
Then, once you’re ready to begin the actual withdrawal process, you’ll be presented with a choice of 8 payment methods. This includes Apple Pay, physical cards, and e-wallets, such as Skrill and Neteller. E-wallets usually take 24 hours to process, but from our experience, this is definitely the quickest way to receive your funds. Physical cards take up to five days, and bank transfers can take up to seven, which is to be expected.
Responsible Gambling
In line with the UKGC regulations, Pub Casino gives players the option to set limits on deposits, sessions, wagers, and losses, as well as to enable reality checks, the cool-off option, and self-exclusion. On top of that, each time you log into your account, you’ll be prompted to set a limit.
If you feel like gambling has become a significant issue, you can always use the self-exclusion option. This allows you to disable access to your casino account for a period of 6 months to 5 years. If you choose to enter into self-exclusion, your account will not automatically reopen when the time has expired; you must contact the casino directly.
However, if you enter into a self-exclusion agreement at Pub Casino, you will also be banned from other brands operated by L&L Europe. This includes, for example, NoBonus Casino and All British Casino.
Customer Support at Pub Casino
The customer support team at Pub Casino covers three main areas, including live chat, email, and telephone. Keep in mind that email and live chat are the two modes of communication that are staffed 24/7, while the telephone line closes between 7 am and 12 am GMT. Honestly, we weren’t too bothered by the phone hours since it’s pretty rare for a casino to even offer phone support these days. When we did call, the team was super friendly and helpful. Outside of phone hours, we turned to live chat and email, and they were great — quick to answer our questions and really knew their stuff. Definitely recommend reaching out to the team if you come across any bumps in the road.
Pub Casino Experience and Features
Once you’ve settled into Pub Casino, you’ll recognise that the site navigation is easy to follow, the layout is optimised for a seamless journey, and the load times are quicker than shooting a tequila slammer at 6 pm on a Friday.
iOS users can enjoy a Pub Casino app, further streamlining this casino with on-the-go gaming. Android users will have the mobile browser instead, as there is currently no app. However, the website is generally optimised for a streamlined user experience, so it isn’t anything to worry about.
Brand games
Pub Casino Game Providers
Pub Casino features 25 game providers, which may seem significantly less than other online casinos, but it certainly does the job. You can expect to see games from NetEnt, Nolimit City, Pragmatic Play, and Play’n GO, who truly are the cream of the crop. Hopefully, the providers list will grow in the future, but for now, this should do it for most players.
Pub Casino Slots
Pub Casino is not necessarily known for its vast selection of games, but this is still quite large, including everything from classics to video slots to progressive jackpots. New releases are constantly added, featuring titles from leading game developers such as Pragmatic Play, Blueprint Gaming, and Hacksaw Gaming.
We were instantly drawn to the ‘Popular’ and ‘New’ casino sections, as they were constantly updated with the latest titles.
Live Casino
Pub Casino’s live dealer section is powered by industry-leading providers, such as Evolution, Pragmatic Play, Relax Gaming and Stakelogic. As you’d expect, there’s a huge range of games — especially from Evolution Gaming — and you’ll find everything from classic table games, to live game shows and Lightning Roulette.
A wide variety of tables are available, all offering different betting limits and dealers and most of their tables now offer multiple HD camera angles for you to choose from.
Please note; if you’ve claimed a welcome bonus promotion at Pub Casino, you can usually not use your bonus funds on live dealer games. There are occasional exceptions to this rule but in general, always read the terms and conditions to ensure you don’t play any games you’re not supposed to!
About the Pub Casino Team and History
Pub Casino is part of the L&L Europe Ltd group of online casinos. If you browse nearby (at other online gambling websites they own), you will soon see they have a solid reputation. For example, a quick search in the forum will reveal plenty of big-win pictures from our users, and you’ll also see people compliment the fast customer support they received.
Pub Casino is one of the group’s newer projects, and we have no hesitation in recommending it to our users. The parent company has always been very responsive to us here at Casinomeister. L&L Europe Ltd has been awarded online gambling licences from the UK’s Gambling Commission and the Malta Gaming Authority.
L&L Europe Ltd’s online casinos have even received approval to operate in the Swedish market, something made possible through an online gambling licence from the Swedish Gambling Commission. This alliance is experiencing turbulence right now, with L&L Europe facing fines of € 7,500 for failing to disclose required information, such as the company registration number and licence details. Though they deserve a slap on the wrist, this is something for players to stay vigilant about rather than worry about.
Complaints and Track Record
On the whole, L&L Europe has a solid reputation here at Casinomeister. They have a hands-on deck representative here at Casinomeister, and a very few complaints that are usually trivial and easy fixes. On top of that, Pub Casino passed our Baptism by Fire with flying colors, so it’s now wearing a well-deserved Casinomeister-Accredited Casino badge.
Chloe is new to writing about online gambling platforms but storytelling has played a key role in her life for as long as she can remember. With a love of research and strong attention to detail, Chloe enjoys getting to the heart of an online casino to find out what makes it unique.
Chloe can usually be found with her nose buried in a book, discovering new worlds one page at a time.
