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Table of Contents
Slot Planet Casino Review
A reliable casino with huge variety of games
Casinomeister's Verdict
Slot Planet Casino has plenty going on, especially when it comes to its sheer scale and usability. With over 100 software providers and a library of 1,000+ slots, there’s no shortage of choice, and the inclusion of big names like NetEnt, Pragmatic Play and Evolution adds a layer of quality and trust.
The site itself is clean, fast-loading and easy to navigate, making it ideal for beginners and seasoned players. We found the 24/7 customer support genuinely helpful, while the casino’s long-standing history since 2005 and licences from the United Kingdom Gambling Commission (UKGC) and Malta Gaming Authority (MGA) offer reassurance.
That said, there are a few downsides worth considering. Withdrawal times, particularly for e-wallets, are slower than we’d expect in today’s market. The promotions section feels underwhelming, with offers seemingly drip-fed rather than readily available. Additionally, the £1.3 million UKGC fine issued to White Hat Gaming in 2021 may mean some players are hesitant to sign up, even if improvements have been made since.
Overall, this Slot Planet Casino review finds a reliable and content-rich platform with a few areas that could be improved. If you value game variety and a smooth user experience, it’s certainly worth a look. Already tried it? Share your experience in the forum and let others know if Slot Planet lives up to expectations.
100+ game providers
From the Desk of Max Drayman
Another White Hat Gaming property with the usual clean and smoothly-run offering: licensing is Malta and UKGC ; self-exclusion is well-defined and thorough though it does require a little hoop-jumping to follow the specified procedure (doing it via email is a slower process); Complaints is the usual Support then internal complaints handler then internal complaints department (we’ve never been a fan of that bit) then finally an outside ADR, namely eCOGRA — all of which is perfectly fine and acceptable. Overall, play and enjoy, there are no red flags here.
Pros
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24/7 customer support team
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109 game providers
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User-friendly site design
Cons
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Slow withdrawal times
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£1.3 million fine issued by the UKGC
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First look
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First look
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Slot Planet Casino Bonuses and Promotions
After registering for a Slot Planet account, we rushed to the promotions section hoping to find an impressive haul. Strangely enough, we only discovered the welcome offer. This isn’t to say that there are no other promotions available, but they seem to be drip fed to customers rather than all-at-once.
We had a look at the terms and conditions to see how fair and transparent Slot Planet bonuses are, and we were genuinely impressed with our findings. Most align with industry standards, including the £15 minimum deposit and you’ll have 10 days to use any free spins. It is worth noting that only bonus winnings count towards wagering, meaning any real money you deposit or use won’t help you meet the wagering requirements.
Remember to always thoroughly read the terms and conditions before activating any bonuses, as you don’t want getting caught out by the small print.
VIP and Loyalty Programme
If you are a UK player, you can skip to the next section as the Slot Planet loyalty scheme does not apply to you, unfortunately.
Everyone else, though, gets the option to earn points for playing games. Not all games contribute equally, meaning slots and scratch cards contribute more than live casino or table games. Once you gain 2,500 worth of points, you will have £1 worth of bonus money.
While it sounds relatively simple, it would take a lot of playing to see your bonus money to increase by loyalty points alone. As always, our advice is to play for fun, never chase wins and if you earn some points along the way, that’s just an additional bonus.
Banking & Payment Methods
The Slot Planet payment section is located in the bottom left corner. There are 17 depositing methods but only 11 withdrawal methods. With that being said, you can rely on Mastercard, Maestro, Visa, Skrill, Neteller, eZeeWallet, Luxon and Interac as consistent methods for depositing and withdrawing.
There is no advertised minimum deposit amount, though it is important to check when activating a bonus to see if there is a minimum amount required.
As with all online casinos, no matter how good they are, there will be varying withdrawal times. At Slot Planet, e-wallets are the fastest option with a two day processing time, while card payments take up to five days and bank transfers can take up to seven days. These are standard times for the latter two methods, but we do expect e-wallets to take no longer than 24 hours.
Additionally, the payout limit is €5,000 per transaction for non-UK players, while UK players aren’t imposed with any limits whatsoever.
Verification checks, aka Know Your Customer (KYC), will need to take place before you perform certain actions, such as withdrawing winnings. For UK players, you will not be able to play before confirming your identity. From our experience, this meant uploading the usual proof of address, proof of identity and proof of payment documents. The process was fast, even faster than it took for our withdrawal to come through.
Responsible Gambling
Following through with our casino review methodology we looked at the way Slot Planet handles responsible gambling.
Turns out, their RG page provides a substantial amount of information, as well as enough explanations on how their 5 responsible gambling tools work.
You can adjust the limits yourself, but if you are looking at any increases, this will take 24 hours and then you will need to confirm it.
The customer service team are clued up on how to help players, too, with a lot of the information directing players to reach out to the team for further assistance if needed.
Customer Support at Slot Planet Casino
The customer service at Slot Planet does exactly as it needs to, helps players in a convenient and timely manner. You’ll find it comes in the three main forms, including FAQs, 24/7 live chat and email support. The FAQs aren’t reinventing the wheel but provide necessary information about topics customers may run into issues with, such as verification, withdrawals, and so on.
If you are unable to find what you’re looking for on the FAQs page, this is where the live chat comes in handy. From our experience, the customer support team are on the ball and experts in their field. We had answers to our questions in minutes, which is honestly the dream experience when using customer support channels.
Slot Planet Casino Experience and Features
There is nothing worse than trying to play a game and the aggressive, intruding theme is distracting you from the bonus round. Thankfully, Slot Planet is only subtly space-themed and sticks to a deep purple, white and pink colour palette on the important pages, such as the games lobby or wallet. The site loads quickly, blink and you’ll miss it kinda speeds! It has a simplified site navigation, making this a great option for new players.
If you’re looking to play in a mobile casino, you’ll be pleased to learn that Slot Planet Casino is also fully mobile-optimised. You don’t need to download or install any plugins or apps to access Slot Planet Casino’s mobile casino either. You just need to head to Slot Planet Casino from your mobile device’s internet browser and you’ll be automatically taken to a mobile version of the site.
Brand games
Slot Planet Casino Game Providers
Slot Planet has 109 providers, which is a jaw-dropping amount. You can expect a balance between the popular providers, such as NetEnt, Pragmatic Play and Evolution, through to up-and-coming stars such as Aurum Signature, Blue Ring and Flip Five.
You can search through providers on the ‘Providers’ page which will bring them up in a list, so you won’t be able to filter specific game sections by provider. Curious about the up-and-coming star, Aurum Signature Studios, we tested Gold Factory Jackpots Mega Moolah, which we found to be high-quality and plenty of fun, giving the best-of-the-best games a run for their money.
Slot Planet Casino Slots
With a name like Slot Planet, you can’t help but assume slots will be the standout feature. Not that far from reality, though we did expect to see more than 1000 slots featured.
Anyhow, we’ve seen names like Book of Dead, Starburst and Big Bass Bonanza. Also, you will be able to filter by Megaways, Buy Feature, Cluster Pays, Mega Symbol (3×3) and Sticky Wilds.
Live Casino
The live dealer casino at Slot Planet is powered by the industry leader, Evolution Gaming. Here, you’ll find a decent selection of live dealer games, including classics like Roulette, Blackjack and Baccarat, along with more beloved titles like Crazy Time, Deal or No Deal and Dream Catcher.
About the Slot Planet Casino Team and History
Slot Planet is no new kid on the block, with a presence in the online casino world since 2005. They are owned by White Hat Gaming Limited, which owns other popular casinos, such as Jackpot Village, Slotnite, and Caesars Palace. Over the years, the operator has managed to obtain licenses with the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). Knowing the UK is one of the strictest regulators in the industry, it would seem like players are in safe hands…
However, in 2021, White Hat Gaming was fined £1.3 million following failings in Anti-Money Laundering (AML) and social responsibility. They have since paid the fine and have kept out of trouble since then, but with such a hefty fine, it’s something to consider before registering.
Complaints and Track Record
While writing this review, Slot Planet showed that they’re pretty on top of things; we weren’t able to find any complaints in the forum, and, from what we saw, any complaints that have been lodged elsewhere have been resolved quickly.
Slot Planet Casino has an internal complaints department who’ll deal with any complaints initially and if you’re unhappy with their verdict, you can always turn to one of the regulators.
Chloe is new to writing about online gambling platforms but storytelling has played a key role in her life for as long as she can remember. With a love of research and strong attention to detail, Chloe enjoys getting to the heart of an online casino to find out what makes it unique.
Chloe can usually be found with her nose buried in a book, discovering new worlds one page at a time.