StarGames Casino Review

    Closing its doors - they took too long to payout anyway

    Written By: Casinomeister
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    Casinomeister's Verdict

    Even though this is a popular casino with Germans, their support is not up to standards with their competitors. There is no live chat, and they do not have toll free numbers for their support. This is typical for a German run company (Germany is normally about a decade behind everyone else when it comes to support options).

    But if you are a fan of Novomatic games, this is the place to play. Stargames is connected to GreenTube, the online supplier of Novomatic games. So they will have the newest releases – and their selection of Novomatic games is the most thorough.

     

     

    1 /10
    Our Rating
    1 /10
    Player Rating
    General
    Games
    Payment
    Customer Support
    Responsible Gambling
    Website
    stargames.com
    Year established
    2002
    Casino licences
    Languages
    English, German, Polish, Spanish, Turkish
    CM Year Accredited
    No
    Loyalty program
    Yes
    Game software
    Evolution Gaming, Novomatic, GreenTube, Extreme Live Gaming, Mazooma
    Deposit Methods
    Bank Transfer, Neteller, Paysafecard, Skrill, Visa
    Currencies
    CHF, EUR, GBP, HUF, PLN, RUB, SEK, USD
    Withdrawal fees
    No
    Weekend Cashouts
    Yes
    Withdrawal Methods
    Neteller, PayPal, Skrill, Visa, Wire Transfer
    Payout limits
    None

    Withdrawal Times
    Pending time
    N/A
    Card Payments
    No
    Crypto Payments
    No
    E-wallets
    No
    Bank transfers
    No
    FAQ
    No
    Live Chat
    No
    Phone

    International: 00356 2713 7886 (€0.045/min. support in English)
    Germany: 0180 540 78 20 (€0.14/min. using a German landline)

    Forum Representative
    Deposit Limit Tool
    No
    Wager Limit Tool
    No
    Loss Limit Tool
    No
    Time/session Limit Tool
    No
    Self-exclusion Tool
    No
    Cooling off/time out tool
    No
    Reality check tool
    No
    Self Assessment Test
    No
    Withdrawal lock
    No
    Self-Exclusion Register Participation
    No
    RESTRICTED

    First Impression

    StarGames was accredited for some time in 2010-2011, but their rep disappeared. They tried coming back on board via Baptism by Fire, but their payouts just took too long, and their CS was too slow as well. After enough players complained, their BBF was cancelled – 16 October 2013.

    As a result of internal business decisions, we regret to inform you that StarGames shall be closing off its service offering to existing customers with immediate effect. Provided that you have supplied us with all the necessary payment details, please rest assured that we are doing our best to payout any pending commission as soon as possible.

    And as the above quoted paragraph explains, they have now closed their doors.

    Pros

    • Massive selection of Novomatic Games

    • Rock solid company

    Cons

    • Slow support

    • Poor reviews from members

    StarGames Casino Bonuses and Promotions

    The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.

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