Vegas24 Review

    No Response to player complaints

    Written By: Casinomeister

    Casinomeister's Verdict

    1 /10
    Our Rating
    1 /10
    Player Rating
    General
    Games
    Payment
    Customer Support
    Responsible Gambling
    Website
    vegas24.com
    Year established
    2009
    CM Year Accredited
    No
    Loyalty program
    No
    Game software
    No softwares available
    Withdrawal fees
    No
    Weekend Cashouts
    No

    Withdrawal Times
    Pending time
    N/A
    Card Payments
    No
    Crypto Payments
    No
    E-wallets
    No
    Bank transfers
    No
    FAQ
    No
    Live Chat
    No
    Deposit Limit Tool
    No
    Wager Limit Tool
    No
    Loss Limit Tool
    No
    Time/session Limit Tool
    No
    Self-exclusion Tool
    No
    Cooling off/time out tool
    No
    Reality check tool
    No
    Self Assessment Test
    No
    Withdrawal lock
    No
    Self-Exclusion Register Participation
    No
    RESTRICTED

    First Impression

    Knock – knock – anybody home?

    Vegas24 is fully licensed and regulated to offer online gaming services under the laws of Costa Rica and adheres to the code of behaviour defined by the government

    In other words, they have no gaming license and they answer to relatively no one.

    The problem:

    My problem is, that casino wants me to DOUBLE UP wagers before I make a withdrawal, unless I did all the wager requirements listed on their web page. Besides, a person from a support team can’t explain to me, why I have to play ANOTHER $25,000 before I can make a cashout $8230 she just don’t answer me and leaves the chat. I made a deposit of $500 USD, received a bonus of $500 USD and played $26,387.25 USD. WR was 25 x D+B Here are the screenshots of our chat and my balance at the casino. It’s $6524.00 USD

    Checked this out and yes – in the chat session, the CRS states that the player must play out another 25x – no explanation, nothing else she can do, and she leaves the chat session. The player contacts Casinomeister – we make several attempts to contact the casino….and nothing.

    Avoid this casino at all costs.

    Vegas24 Bonuses and Promotions

    The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.