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Table of Contents
PlayOJO Casino Review
PlayOJO stores thousands of games, unique bonuses, and a bunch of responsible gaming tools
Casinomeister's Verdict
PlayOJO is regarded as one of the best online casinos, and its reputation has improved year on year since it was founded in 2017. We have been following its progress since the beginning and it was even awarded the Casinomeister Accredited casino status during its first year. They have not let us down since, consistently taking the time to cooperate with players, regardless of whether they are positive or negative comments.
They’ve also got plenty to like. Unique bonuses, 7000+ games, and 20+ different payment methods. Definitely worth checking out.
In case you’ve already done that sometimes in the past, you can always share your honest thoughts on our forums.
Unique promotions
Casinomeister Awards
Pros
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Decent bunch of responsible gambling tools
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7,000+ games
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Unique promotions
Cons
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Must have a registered account to access live chat
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Most deposits are charged a small percentage
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First look
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First look
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PlayOJO Casino Bonuses and Promotions
PlayOJO thinks outside the box with its promotions, giving them its own unique name: Kickers! You’ll still find the usual welcome bonuses, with two separate offers tailored to slots and bingo players. Returning players are rewarded with exclusive daily promotions that expire after 24 hours, so they need to be claimed quickly.
As one of the top casino operators, PlayOJO trademarked a catalogue of its own bonuses, including OJOplus, OJO Wheel, and Prize Twister.
There isn’t anything out of the ordinary to note in the terms and conditions, but always be sure to give them a thorough read before you get started, especially with the daily Kicker rewards, as these will change every day.
VIP and Loyalty Programs
PlayOJO’s loyalty programme is where it gets interesting, as players rise through the Levels to unlock free spins, OJO Wheel spins, bingo tickets, Prize Twister spins, and cash prizes. The aim of the program is similar to that of other online casinos: playing games and leveling up. You can track your progress in your personal Levels Map, located in the ‘My OJO’ tab on mobile or by clicking the purple levels bar on your desktop.
Banking & Payment Methods
PlayOJO supports 21 deposit and 16 withdrawal methods, covering a range of e-wallets, bank transfers and physical card payments. The withdrawals are typically processed Monday through Sunday, with no hidden withdrawal fees and no minimum withdrawal amount. UK players can enjoy no payout limits, while other jurisdictions align with the standard of €10,000 a month.
KYC-wise, they’ve got the ‘Uploading Documents’ tab in the footer, and our tip is to check it out as soon as you register. That’ll keep you from getting stuck in the waiting loop once you’re ready to withdraw.
Average Based on 2 real users
Responsible Gambling
With secure licensing behind PlayOJO, it is not surprising that they are dedicated to user safety. We found 8 responsible gambling tools located in the ‘Safer Gambling’ page, including self-exclusion, deposit limits, and session limits. On top of these tools, there is something called ‘Safe Mate’, which allows you to track how much you’ve spent, what you’ve lost or won, and how much time you’ve spent gambling over six months. This is a helpful (but not overly intrusive) companion as you play.
Customer Support at PlayOJO
As part of our casino reviews methodology, we actively check out each casino’s customer support tools. In PlayOJO’s tool kit, players can find FAQs, live chat and email support, all located in the hamburger icon under the ‘Help’ section.
The FAQs are a great place to start, as they answer the important questions in popular categories, such as payments, bonuses and safer gambling.
If they don’t offer what you’re looking for, the 24/7 live chat support will be your next best bet. The team does a commendable job at providing support, with plenty of knowledge and experience to efficiently answer any questions that come their way.
Keep in mind that you will need to create an account to access the live chat feature, though.
If you have an ongoing issue or want a paper trail, email support is preferable. PlayOJO promises fast response times regardless of the method you choose, but email support will take the longest.
PlayOJO Experience and Features
PlayOJO is a fan favourite for many reasons, but its sleek, user-friendly design is a standout feature. No one wants to spend ten minutes trying to find the promotions page, so PlayOJO’s bright purple colour palette on a white background makes it easy.
Our review started on a desktop, but we downloaded the PlayOJO app from the Google Play Store and the Apple App Store to see how it runs on a smaller screen. The reviews on the app stores rave about how well it functions, and we can totally see why. Load time isn’t compromised at all, so players can easily jump from game to game, with bright animations keeping up with their pace.
Brand games
PlayOJO Game Providers
As part of our casino review process, we look at the number of software providers featured and how varied this range is. We were actually very happy to find the site offers a huge number of game developers, including Elk Studios, Microgaming, Merkur, NetEnt, Slingo, SkillOnNet, WMS, Barcrest, Blueprint Gaming, IGT, Gamomat, Thunderkick, Yggdrasil, NYX Interactive, Play’n Go, Evolution Gaming, Big Time Gaming, Lightning Box Games, Red Tiger Gaming, Pragmatic Play, SG Interactive, and XPRO Gaming.
PlayOJO Slots
You’ll recognise that PlayOJO features some of the slots that are the most popular in the industry, but without compromising on featuring up-and-coming names too. When you click on ‘Slots’ in the main menu, you’ll find that ‘New Slots’ is at the very top. PlayOJO aims to upload 50-100 new slot games every month, meaning there will always be something new for players to try. There are other categories, including ‘Trending’ and ‘Popular near you’, that can help players navigate to games that are ranking well.
Live Casino
After slots, PlayOJO’s live casino is the next most popular category, mainly specialising in roulette, blackjack, baccarat, and game shows, which unfortunately means you won’t find any live poker. Evolution dominates this category, but Playtech and Pragmatic Play are hot on its heels with a premium gaming experience. From the selection of games we tried, including Monopoly Live, Immersive Roulette Live, and Blackjack Lobby, the streams were all 4K quality, and the hosts were friendly professionals who added to the gaming experience.
About the PlayOJO Team and History
PlayOJO Casino was first launched in 2017 and rose to fame relatively quickly thanks to the fact that its bonuses don’t come with play-through requirements. The site is owned and operated by SkillOnNet Ltd – a large casino company that operates several high-profile and successful brands. It’s clear that PlayOJO Casino understands what it takes to operate in today’s iGaming industry, and it’s no surprise to us that it’s one of the world’s leading online casinos today.
When it comes to licensing, PlayOJO casino holds a gaming licence from the UK Gambling Commission, the Malta Gaming Authority, and, since June 2022, they’ve been licensed in Ontario as well. With such strict regulations in place, it’s pretty clear that a site like this is keeping things up to par, since PlayOJO goes through some serious checks and tests so that everything’s fair and square.
Complaints and Track Record
On the whole, PlayOJO Casino has a strong track record in the online gambling world. Of course, complaints surrounding the brand exist, but in most cases, these result from new players claiming a first deposit bonus they weren’t eligible for and then getting annoyed when they weren’t able to cash out their winnings.
PlayOJO Casino operates a solid complaints procedure, and if you want to make a complaint for any reason, you should send details to the email address found on their complaints page. You will then receive a response from the casino.
If you’re unhappy with the response, you can escalate your complaint to one of the site’s ADRs. They will assess it and make a binding decision. If this doesn’t do it for you, you can reach out to one of the site’s regulators, although their involvement is not guaranteed, as they routinely state that they don’t deal with casino players directly.
Chloe is new to writing about online gambling platforms but storytelling has played a key role in her life for as long as she can remember. With a love of research and strong attention to detail, Chloe enjoys getting to the heart of an online casino to find out what makes it unique.
Chloe can usually be found with her nose buried in a book, discovering new worlds one page at a time.
