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Table of Contents
Betsafe Casino Review
Massive game library and fast payments
Casinomeister's Verdict
Betsafe has been around since 2006, and it shows in a platform that feels polished, stable, and easy to use. The game library is massive (5,000+ titles) and supported by top-tier providers like Evolution and NetEnt, so quality is rarely in question. Payments are flexible, deposits are quick, and everything runs smoothly from sign-up to gameplay. Add in strong regulation from the Malta Gaming Authority and Spelinspektionen, and it’s clear this is a well-established and trusted operator.
The bonus system is a bit more controlled, but still offers steady promotions for players who like structure and consistency. It’s worth reading the terms, but nothing here feels out of the ordinary. The lack of a VIP or loyalty program is definitely a missed opportunity, but the overall experience still holds up well.
All in all, this Betsafe Casino review points to a reliable, well-run casino that gets the important things right. To top it off, the combination of strong game variety, solid providers and solid licensing makes it an easy platform to recommend for everyday play. If you’ve tried it yourself, share your experience in the forum.
5,000+ slot games
From the Desk of Max Drayman
Betsafe is a Betsson property, so very few complaints, and those that have come through in recent years have been settled quickly and properly. Licensing is good. Self-exclusion is industry standard, no surprises there. The complaints process is well above average in that they clearly specify the procedure for various jurisdictions. All in all players can expect a good experience at a highly professional casino.
Pros
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5,000+ games library
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Wide range of payment methods
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Multiple licences, including MGA
Cons
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No VIP or loyalty program
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Terms and conditions lack transparency in places
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First look
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First look
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Betsafe Casino Bonuses and Promotions
There appears to be a steady flow of promotions at Betsafe, but from the looks of it, this is a highly controlled bonus system.
For example, welcome bonuses are offered during the sign up process and if you are found to have any previous history with the casino, the bonus will be removed and you might be at risk of losing your account. We understand that welcome bonuses are for new players only, but this does seem a little harsh.
For most of the bonuses, you will be capped at £100 bonus winnings. This isn’t uncommon for online casinos, but it is certainly hidden amongst the terms and conditions. With this in mind, we recommend that players have a thorough read through of the small print before they activate a bonus, in the hopes of avoiding any nasty surprises once it’s time to withdraw.
VIP and Loyalty Programme
At the time of writing this casino review, there was no VIP or loyalty scheme in sight. This is disappointing, as it is becoming the standard for casinos to offer these to players. This may not be the end of the world, but there is no reason for Betsafe not to offer anything along these lines to players.
Banking & Payment Methods
All in all, the variety of payment methods at Betsafe is certainly a positive. Players will find 27 depositing methods and 20 withdrawal methods, which is an impressive haul for a fiat-only online casino. You’ll find popular payment methods, like Skrill and PayPal, as well as fast deposit methods like Apple Pay and Google Pay. Straight out of the gate, it really does give the impression that Betsafe is prioritising a streamlined payment process.
This speed does slow down when it comes to withdrawal times, as e-wallets take up to one day, card payments take up to seven days and bank transfers can take up to ten days. These sit within industry standards, but it does still feel slightly on the longer end of wait times.
You’ll need €20 in your account to request a deposit and players are capped at €50,000 payouts per day. As this is not a United Kingdom Gambling Commission (UKGC) licensed casino, the withdrawal cap does apply, but €50,000 is above the industry average anyway.
We couldn’t find verification information in the T&C’s at first, but later discovered them in the FAQ section. There are 11 FAQs on just this section alone, which makes us think (and hope) that players don’t have an issue with verification at Betsafe.
Average Based on 8 real users
Responsible Gambling
Betsafe Casino displays their certification from G4 on the responsible gambling page as reassurance for players that they follow good practices to help prevent gambling harm and protect players.
A certificate is great and all, but does Betsafe really live up to its name? There are few responsible gambling tools, including cool off, self assessment, self exclusion and a selection of limits.
Players will be able to set their own limits in the ‘Responsible Gambling’ section in the account settings, but reaching out to customer support via email or the dedicated phone number is another way of setting limits.
For players under a Swedish licence, you will be required to set daily, weekly and monthly deposit limits at the time of registration. These can be amended at any time, but it is great to see Swedish operators putting player welfare at the forefront.
Customer Support at Betsafe Casino
Betsafe Casino, one of the major players in the online gambling industry, has put a fair amount of time and effort into developing its customer support portal. It is accessed by clicking on the help centre link found in the footer area of the Casino’s website.
Betsafe Casino’s customer support team works 24 hours a day, seven days a week, and they offer several ways for you to get in touch with their team.
The easiest way of contacting the customer support team is through live chat. Live chat allows you to speak in real-time with a trained customer support representative through your Internet browser window or even from your mobile device. In addition to their live chat facility, Betsafe Casino also offers a phone callback service and email support. They have also put together a detailed FAQ section answering some of the most common questions they receive.
Betsafe Casino Experience and Features
The visual aspect of Betsafe Casino isn’t exactly something we have never seen before. The load times are fast, the site is well organized for easy navigation, and it runs in a self-explanatory manner.
For players in Sweden, it is important to note that you don’t need to fill out a registration form because you log in using BankID instead. This means Swedish players are instantly logged in and verified, making this process seamless. For other players, you will need to follow more traditional routes of entering some personal details. For us, though, it took about two minutes to have our account up and running.
Now, a mobile app for an online casino is not something we see every day, but players will be able to download a dedicated Betsafe app directly from the Apple App Store or Google Play Store. Tried and tested by us, the app works just as well as the desktop version, so it gets two enthusiastic thumbs up from us. If you aren’t into the idea of downloading an app, you can still play on the mobile browser version, which is also optimized for the small screen.
Brand games
Betsafe Casino Game Providers
Providing a good variety doesn’t start and end with payment mentions, as the site also hosts 115 game providers. This is actually a very large selection and it’s especially nice to know that quality is not traded for quantity either.
Players can choose from widely recognised providers, such as Evolution, Pragmatic Play, Play’n GO, NetEnt and Playtech – which almost guarantees barrels of fun. Smaller providers can help switch up gaming experiences when games get a little bit predictable, so we recommend trying out 1×2 Gaming, 4ThePlayer and Ad Lunam for a change of pace.
Betsafe Casino Slots
Betsafe Casino features an impressive haul of slots, something slightly over 5,300. You can either scroll through the dedicated slots page to find your next game, or use the game provider filters and sorting filters to help narrow down your search more.
Alternatively, on the homepage, they showcase the most popular games, new games, and exclusives, which can be a great place for players to discover a game they perhaps weren’t even looking for. We were in the mood for something exclusive, so we tested out Trolling 1000, which performed wonderfully and up to standards. It’s always nice when a casino is offering something that no one else is.
Live Casino
The live casino section at Betsafe had us hooked on “exclusive tables”. As we are sure live casino fans agree, seeing the same tables from Pragmatic Play and Evolution is great, but we like to see the standard get shaken up from time to time. We took a seat at a selection of the exclusive Blackjack tables, and found 4K quality streams hosted by friendly professionals who knew how to deliver fast, engaging gameplay.
About the Betsafe Casino Team and History
Betsafe entered the online casino scene in 2006, which feels like a lifetime ago now. They are owned and operated by Rizk Nordic Limited and are part of the Betsson Group Affiliates. All in all, Rizk Nordic has stayed out of trouble and operates a well-oiled machine, but their affiliates, Betsson, have been issued fines before.
Aside from their online casino, Betsafe also offers a sportsbook, where you’ll be able to place wagers on a large number of sporting markets from around the world. Their sports betting portal offers everything from virtual sports, horse racing, football – you name it.
They’re also well-regulated, with a license from the Malta Gaming Authority (MGA), Spelinspektionen (SGA), Lotteries and Gambling Supervisory Inspection of Latvia (IAUI), Estonian Tax and Customs Board (EMTA) and the Alcohol and Gaming Commission of Ontario (AGCO).
Player Comments on Betsafe Casino
There is an enjoyable thread we read about one user’s issue with Betsafe and the back and forth with our Forum & Complaints Team Lead.
Joeyninijojo1185: “I am writing to file a formal complaint regarding the unacceptable treatment I have received from Betsafe. Despite numerous attempts to verify my account in order to access my winnings, I have encountered persistent obstacles and deceptive practices.”
Apart from this instance, where we think the player may not be following procedure, the general consensus is that players are thoroughly enjoying Betsafe.
Complaints and Track Record
After looking at Betsafe’s track record at Casinomeister, we quickly learned that they sustain their accreditation because of their commitment to responding to player complaints (though, it’s not that there usually are any.)
For any bad mouthing towards the Betsafe name, it seems there is always someone on hand to speak to the customer and resolve their issues.
Chloe is new to writing about online gambling platforms but storytelling has played a key role in her life for as long as she can remember. With a love of research and strong attention to detail, Chloe enjoys getting to the heart of an online casino to find out what makes it unique.
Chloe can usually be found with her nose buried in a book, discovering new worlds one page at a time.
