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Table of Contents
King Billy Casino Review
A Long-Standing Casino With Great Bonuses, Tournaments and Tons of Games
Casinomeister's Verdict
King Billy has the foundations to become a strong contender for our recommended casino list, but currently, it is missing the mark. In its heyday (2017-2020), King Billy was winning awards left, right, and centre, but it has since fallen under the radar. It still has redeemable qualities, with a good games selection, VIP program and a friendly team of professionals working tirelessly to help players, but it is lacking the charm it once had.
Overall, King Billy is worth checking out. In case you already did that at some point in time, share your thoughts on our forums.
Award-winning casino
Pros
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Award-winning casino
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Professional and helpful customer support team
Cons
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Restricted in many countries
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High withdrawal minimum
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Licensed by Tobique Gaming Commission
King Billy Casino Bonuses and Promotions
When we first opened up the King Billy bonuses page, we were immediately impressed with the haul of promotions. Players can select from a range of welcome bonuses, cashback, or free spins.
Whichever casino bonus you decide to claim, we recommend sticking with slots as they contribute 100% towards wagering, while live casino and other games contribute only a meager 5%.
VIP and Loyalty Programs
King Billy Casino offers a VIP program that’s built around a 10-tier model. Every time you place a real money wager on one of the site’s casino games, you’ll be awarded King’s Points. At a later date, King’s Points can be exchanged for bonuses, free spins, matched deposit bonuses and other promotions.
The more you play, the more King’s Points you’ll earn. You’ll then begin to work your way through the ten VIP tiers. The higher your tier, the more perks you’ll be awarded – with greater bonuses and personalised promotions. If you want to learn more about the VIP program at King Billy Casino, you can read all about it on their website under the ‘VIP’ link in the website’s footer.
Banking & Payment Methods
The variety of payment options at King Billy online casino includes 17 deposit and 9 withdrawal methods, covering options like Visa, Mastercard, Maestro, but also e-wallets, crypto and bank transfers. Keep in mind, though, they don’t let you withdraw anything using physical cards.
If you decide to go for crypto, you can expect withdrawals to appear in your account within 24 hours. Bank transfers, though, can take up to 7 days to process.
There are no withdrawal fees to contend with, but you will need to withdraw a minimum of €40 each time. The withdrawal caps are as follows: €4,000 daily, €15,000 weekly and €30,000 monthly.
Their terms and conditions contain all the required information regarding your identity confirmation, but it’s much safer to read this before you even attempt to upload your documents.
Responsible Gambling
Despite King Billy being licensed by the Tobique Gaming Commission, they seem to prioritize player safety by offering 5 distinct responsible gaming tools.
They’ll let you set loss, wager, and session time limits all from within your main account settings. If you want to take a short break from playing here, you can opt to take a ‘time out’, which temporarily locks your account for up to a month.
You can also go for the self-exclusion option, but keep in mind that this will permanently block your account.
Additionally, there are links to external organisations that focus on gambling-related harm, and these can be found in the footer under the ‘Responsible Gaming’ tab.
Customer Support at King Billy
King Billy’s FAQ section can be a pretty decent source of information while you’re still learning the ropes of this platform. But in case your question hasn’t been answered there, you can always head over to their live chat widget that’s available 24/7, or go for the email option.
Over the course of seven days, we spent testing this casino, our experience with the customer support was overall positive. The customer support team didn’t always have the answer to more trivial questions (the exact number of games) to hand, but they were always happy to help and investigate.
King Billy Casino Experience and Features
The King Billy Casino website is quite easy to navigate, with games separated into categories and filtering options for theme and game providers that can help you speed up your search.
You won’t find a King Billy app available to download from the App Store or Google Play Store, though. There are instructions on how to download a mobile browser extension app. You can either download this app or just load up the King Billy casino website on a mobile browser. We found that either option worked perfectly well. A standout feature that is accessible on desktop and mobile browsers is the ‘Favourites’ tab, a dedicated place where you can easily navigate straight to your go-to games. To create a unique collection of favourite games, simply click the heart icon on the game tiles.
Brand games
King Billy Game Providers
King Billy currently features 94 game providers and, spoiler alert, they are some of the biggest names in the gaming industry. You can expect to see Playtech, Play’n GO, Relax Gaming, and Red Tiger. In addition to the many world-class providers, King Billy has also included a filtering option to help you find your preferred game as quickly as possible.
King Billy Slots
We think it’s fair to say that it’s video slots that King Billy Casino really excels at – and you’ll find a huge selection of slots to choose from. For example, one of the most popular games at King Billy Casino is Dead or Alive – an iconic video slot from NetEnt, famed for its bonus round where wilds become “sticky” and lock in place for the duration of the bonus.
On top of that, new games are being added all the time. You can find the top slots on the homepage – and some of the best we saw included Gold Vein, Fu Fortunes Megaways, Diamond Wins Hold and Win, Dragon’s Luck Deluxe, Amazing Link Zeus, Immortal Romance, Eldorado Infinity Reels, and Wild Energy.
Live Casino
The live casino games are found in their designated category in the top menu, making them easy to locate. Using the drop-down arrow on the ‘Live’ tab, you will navigate to blackjack, roulette, baccarat, and poker, which is great if you have a specific live game to play. If you have less of a specific desire for live casino games, there’s always the option to window shop in their live casino lobby.
About the King Billy Team and History
Since launch, King Billy Casino has focused on providing players with a safe and fair online gambling environment – and, to its credit, it has largely managed this.
King Billy proclaims itself to be the “most awarded casino in the world”, stating, on their website:
“Some casinos get one (or no) award in their lifetime. King Billy gets one every year! 2017 brought us the Best New Casino Award in the prestigious AskGamblers Awards. In 2018, we won the Best Casino 3rd place AND the Player’s Choice Casino 2nd place. And in 2019, we brought home the big one: Best Casino in the AskGamblers Awards! We thank you, our players, who made all these awards possible, and we want you to know that we are not done yet. There are many more awards to come!”
While we’re not entirely sure the online casino has won the most awards and their winning streak appears to have come to an end since 2019, it’s good to see they are generally recognised as being a solid online gambling outlet.
Complaints and Track Record
Every online casino on the planet will have some bad reviews — often from players unhappy about the site’s bonus or complaining about stalled withdrawals. While putting this review of King Billy Casino together, we did find some such reviews – but no more than we’d expect to see, and nothing that overly concerns us.
Generally speaking, King Billy Casino has a solid track record in looking after its players, and the online casino is known for responding to customer complaints promptly. The one complaint that has been logged with us outlined that there was a mistake depositing crypto, and despite the problem taking a little while to be rectified, they did receive their funds back and the case was closed. If you have any issues, you shouldn’t have any problems reaching the complaints team and getting your issue resolved on time
